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Courtyard by Marriott New Orleans Westbank/Gretna

3.0 star property

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Photo gallery for Courtyard by Marriott New Orleans Westbank/Gretna

Property amenity
Theatre show
View from property
Property amenity
Breakfast and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
5 Westbank Expressway, Gretna, LA, 70053
  • Place, Oakwood Center
    ‪18 min walk‬
  • Place, Mini Military Museum
    ‪18 min walk‬
  • Place, Manhattan Plaza Shopping Center
    ‪2 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(65 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Two Queen)

Room, 2 Queen Beds (Two Queen)

Room, 2 Queen Beds (Two Queen)

8.0 out of 10
Very good
(23 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Courtyard by Marriott New Orleans Westbank/Gretna

An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Courtyard by Marriott New Orleans Westbank/Gretna offers 123 accommodations with safes and coffee/tea makers. Televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Courtyard by Marriott New Orleans Westbank/Gretna. During your stay, you'll be within walking distance of Mississippi River. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Mississippi River and 6 minutes from Ernest N. Morial Convention Center
Courtyard by Marriott New Orleans Westbank/Gretna offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. A terrace, multilingual staff, and a garden are also featured at the business-friendly Courtyard by Marriott New Orleans Westbank/Gretna. Free self parking is available.

This 3-star Gretna hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Courtyard Bistro - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 5 to 20 for adults and USD 5 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Courtyard Bistro

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 20.00 for adults, and USD 5.00 to 20.00 for children
  • Early check-in fee: USD 60 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard New Orleans Westbank/Gretna Hotel Gretna
Courtyard New Orleans Westbank/Gretna Hotel
Courtyard New Orleans Westbank/Gretna Gretna
Courtyard Marriott New Orleans Westbank/Gretna Hotel Gretna
Courtyard Marriott New Orleans Westbank/Gretna Hotel
Courtyard Marriott New Orleans Westbank/Gretna Hotel Gretna
Courtyard Marriott New Orleans Westbank/Gretna Hotel
Courtyard Marriott New Orleans Westbank/Gretna Gretna
Courtyard Marriott New Orleans Westbank/Gretna
Hotel Courtyard by Marriott New Orleans Westbank/Gretna Gretna
Gretna Courtyard by Marriott New Orleans Westbank/Gretna Hotel
Hotel Courtyard by Marriott New Orleans Westbank/Gretna
Courtyard by Marriott New Orleans Westbank/Gretna Gretna
Courtyard New Orleans Westbank/Gretna
Courtyard by Marriott New Orleans Westbank/Gretna Hotel
Courtyard by Marriott New Orleans Westbank/Gretna Gretna
Courtyard by Marriott New Orleans Westbank/Gretna Hotel Gretna

Courtyard by Marriott New Orleans Westbank/Gretna Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 550 out of 1004 reviews
Rating 8 - Good. 234 out of 1004 reviews
Rating 6 - Okay. 96 out of 1004 reviews
Rating 4 - Poor. 54 out of 1004 reviews
Rating 2 - Terrible. 70 out of 1004 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I booked this Marriott because of consistently good past experiences, but this stay was a major disappointment. The room felt more like a Motel 6. The air conditioner did not work and made an extremely loud noise. Instead of fixing the issue, I was given a dusty fan, which was unacceptable since I have allergies. The room remained very hot, and after driving over six hours, we were unable to get any sleep. This was clearly a maintenance issue and not the fault of the front desk staff, who were polite but limited in what they could do.
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff and the room was very nice and clean.
Stayed 3 nights in Dec 2025

6/10 Okay

Catina

Travelled with family
Liked: Staff & service, amenities
The chair in room 337 is very dirty
Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Water temperature was extremely hot. Couldn't get warm. Either hot or cold. Staff courteous, and professional.
Stayed 2 nights in Dec 2025

10/10 Excellent

Tammy

Stayed 2 nights in Nov 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Dayaneika

Stayed 2 nights in Nov 2025

10/10 Excellent

Roishina

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay. Clean room and nice staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome serv6
Stayed 3 nights in Nov 2025

10/10 Excellent

Kathy

Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Clint

Stayed 1 night in Nov 2025

10/10 Excellent

Tyuana

Stayed 1 night in Nov 2025

10/10 Excellent

Patti

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice, very clean and very comfortable. Gated parking and Starbucks in the lobby…a plus.
Stayed 1 night in Nov 2025

10/10 Excellent

Lazaro

Stayed 2 nights in Nov 2025

8/10 Good

Paul

Stayed 4 nights in Nov 2025

4/10 Poor

Anthony

Disliked: Staff & service, amenities
Over charging
Stayed 4 nights in Oct 2025

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't ear at the hotel restaurant
Stayed 5 nights in Nov 2025

10/10 Excellent

Bria

Stayed 1 night in Oct 2025

6/10 Okay

Roberta

Stayed 1 night in Oct 2025

4/10 Poor

Betty

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Lynsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
The black cherry old fashion was really good
Stayed 1 night in Oct 2025

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love this hotel. Very clean and very friendly staff.
Stayed 1 night in Sep 2025

6/10 Okay

Johnel

Stayed 1 night in Oct 2025