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Holiday Inn Express New Orleans - Arts District by IHG

3.0 star property

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Photo gallery for Holiday Inn Express New Orleans - Arts District by IHG

Exterior
Fitness facility
Premium bedding, pillow-top beds, in-room safe, individually decorated
Property amenity
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
936 Saint Charles Avenue, New Orleans, LA, 70130
  • Place, National World War II Museum
    ‪3 min walk‬
  • Place, Ernest N. Morial Convention Center
    ‪10 min walk‬
  • Place, Bourbon Street
    ‪15 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed

8.4 out of 10
Very good
(56 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(79 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(22 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Mobility)

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed (Extra Floor Space)

7.2 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Queen Bunk Bed Standard

Premium bedding, pillow-top beds, in-room safe, individually decorated

1 Queen Bunk Bed Standard

8.4 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bunk Bed

View all photos for 1 Queen Bunk Bed Standard, Sofa Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

1 Queen Bunk Bed Standard, Sofa Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 7
  • 1 Queen Bunk Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, Multiple Beds

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

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Exterior
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  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.3 out of 5, Excellent, 2,984 reviews
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About this property

Holiday Inn Express New Orleans - Arts District by IHG

This smoke-free hotel features a 24-hour fitness center, a business center, and a meeting room. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, concierge services, and a 24-hour front desk.
Holiday Inn Express New Orleans - Arts District by IHG offers 151 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express New Orleans - Arts District by IHG. During your stay, you're just a quick walk from National World War II Museum. Features include free breakfast and free WiFi in public areas, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Steps from National World War II Museum and 11 minutes by foot from Ernest N. Morial Convention Center
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is available daily. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express New Orleans - Arts District by IHG. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 40 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 40.00 per day
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Modern
Hotel Modern New Orleans
Modern Hotel
Modern Hotel New Orleans
Modern New Orleans
Modern New Orleans Hotel
New Orleans Hotel Modern
New Orleans Modern Hotel
Hotel Le Cirque New Orleans
Le Cirque New Orleans
Holiday Inn Express New Orleans St Charles Hotel
Holiday Inn Express New Orleans St Charles
Hotel Holiday Inn Express New Orleans - St Charles New Orleans
New Orleans Holiday Inn Express New Orleans - St Charles Hotel
Hotel Holiday Inn Express New Orleans - St Charles
Holiday Inn Express New Orleans - St Charles New Orleans
Hotel Modern New Orleans
Holiday Inn Express St Charles Hotel
Holiday Inn Express St Charles
Express New Orleans St Charles

Holiday Inn Express New Orleans - Arts District by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 576 out of 1163 reviews
Rating 8 - Good. 243 out of 1163 reviews
Rating 6 - Okay. 133 out of 1163 reviews
Rating 4 - Poor. 90 out of 1163 reviews
Rating 2 - Terrible. 121 out of 1163 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
It’s the perfect location to stay for a layover from one train to another. Less than 5 minutes from the station. St. Charles Trolley runs in front, and sitting in the lobby for breakfast watching them go by is so nice.
Stayed 1 night in Dec 2025

6/10 Okay

Shashidhar

Stayed 1 night in Dec 2025

6/10 Okay

Candice

Travelled with family
Liked: Cleanliness
Yes, only problem we had the water in the shower never got hot.
Stayed 1 night in Dec 2025

10/10 Excellent

Raphael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room great breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities
Yes. Staff was awesome!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Candace

Stayed 1 night in Dec 2025

8/10 Good

NNENNA VIVIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel, friendly staff, breakfast was poor, other than that, really nice place
Stayed 3 nights in Oct 2025

8/10 Good

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a couple of bumps but overall good, great location
Stayed 2 nights in Dec 2025

10/10 Excellent

Julius, miami

Stayed 1 night in Dec 2025

6/10 Okay

Chaoming

Stayed 3 nights in Nov 2025

2/10 Terrible

Alaric

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will highly not recommend this hotel . This hotel gave us so much hassle . First when checked they gave us wrong room with separate bed but we booked for king size bed second We paid for their parking for $40 per night but our car still got locked and we need wait for 1 hour to removed the locked. But still gave us so much hassle because we’re driving New Orleans to San Antonio Texas and we have ETA to catch up and our baby is fussy. I didn’t expect this.
Stayed 2 nights in Dec 2025

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean facility with friendly staff
Stayed 2 nights in Dec 2025

4/10 Poor

Soo Jin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Dear Customer Support, I am writing to raise a concern regarding my recent stay booked through Expedia at Holiday Inn Express New Orleans Arts District by IHG. I reserved a Standard Room, 1 King Bed (Extra Floor Space) with a check-in date of December 18. However, upon arrival, I was assigned a Standard Room, 1 Queen Bed, which was the smallest room type and did not match what I had reserved and paid for. When I first questioned the front desk about this mismatch, I was told dismissively that “everything in New Orleans is small” and that the assigned room was correct. Only after I raised a second and more explicit complaint, noting that the room did not even include a desk, did the hotel agree to move us to the originally reserved room type. We were then able to stay in the correct room for the remaining two nights. However, the first night was spent in a very cramped room, causing significant discomfort, and it was clear the room would not have been changed without my persistence. I understand that a large conference (AGU) was taking place in New Orleans at the time, but selling a room category that cannot be honored upon check-in is not professional. Given these circumstances, I respectfully request appropriate compensation for the first night, ideally as a partial refund or Expedia points. I am a long-time Expedia customer and use Expedia for most of my travel planning. I hope this issue can be resolved fairly and in line with Expedia’s service standards. Thank you
Stayed 3 nights in Dec 2025

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Trolley outside the hotel. Close to wwII museum. Easy walking. Friendly people. Stayed with my 92 year old mom and husband. Would do this again.
Stayed 2 nights in Dec 2025

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, amenities
I asked the kind lady at the front desk where the stairs were to avoid waiting for the elevator to descend 9 floors. She proceeded to inform me that there were no stairs and advised I should take the elevator. Dumbstruck, I obliged. Our stay was for 2 nights and we triple checked to ensure we could accommodate everyone. Hotels.com description assured us it "sleeps 5". It did not. It was a pretty miserable stay. We booked 2 nights and at no point did anyone freshen up the room or provide clean towels. The water in the shower was FRIGID and had very little pressure. AND... There were little cockroaches everywhere. 0/10. Do NOT recommend.
Stayed 2 nights in Dec 2025

2/10 Terrible

Iwona

Stayed 1 night in Dec 2025

8/10 Good

Tameto

good room and place! Thanks
Stayed 6 nights in Dec 2025

10/10 Excellent

Shinsuke

Stayed 2 nights in Nov 2025

10/10 Excellent

Ian

Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities, room comfort
I did have breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

George

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice staff !
Stayed 1 night in Dec 2025

10/10 Excellent

Marouane

Stayed 3 nights in Dec 2025

4/10 Poor

DeLeon

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast area was lacking supplies (forks,spoons, ect). Food offering below standard for Holiday Inn Express ( old fruit, only sliced bread in bread box). Breakfast ended 15 minutes early. Our room had a Bunk bed. Very disappointing stay. Holiday Inn Express was my goto hotel prior to this stay.
Stayed 2 nights in Nov 2025

4/10 Poor

Lynae

Reached out about needing to cancel my stay multiple times and never had anyone respond.
Stayed 1 night in Dec 2025

10/10 Excellent

Delphine

Stayed 1 night in Nov 2025