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The Eliza Jane, in The Unbound Collection by Hyatt

4.0 star property

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Photo gallery for The Eliza Jane, in The Unbound Collection by Hyatt

Terrace/patio
Cocktail bar
Cocktail bar
Front of property – evening/night
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

Map
315 Magazine St, New Orleans, LA, 70130
  • Canal Street
    ‪2 min walk‬
  • Caesars New Orleans Casino
    ‪5 min walk‬
  • Bourbon Street
    ‪5 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (Publishers)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Publishers)

  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Magazine Street View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom (Magazine Street View)

  • City view
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Magazine Street View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom (Magazine Street View)

  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Interior Atrium View)

Suite, 1 Bedroom (Interior Atrium View)

Suite, 1 Bedroom (Interior Atrium View)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, View, Corner

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom, View, Corner

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Editors, 2 Queen Beds with Sofa bed)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite (Editors, 2 Queen Beds with Sofa bed)

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Editors)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Editors)

  • 49 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Magazine Street View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed (Magazine Street View)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • City view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

The Eliza Jane, in The Unbound Collection by Hyatt

Hotel with a 24-hour fitness center, steps from Canal Street
A 24-hour fitness center, a bar/lounge, and valet parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, concierge services, and a 24-hour front desk. Housekeeping is available on request.
The Eliza Jane, in The Unbound Collection by Hyatt offers 196 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 55-inch flat-screen televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at The Eliza Jane, in The Unbound Collection by Hyatt. During your stay, you're just a quick walk from Canal Street. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a bar.
  • Free WiFi
  • Relax with a drink at the cocktail bar
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Canal Street and 6 minutes by foot from Caesars New Orleans Casino
As a guest of The Eliza Jane, in The Unbound Collection by Hyatt, you'll find a 24-hour fitness center, a library, and tour/ticket assistance. Event space at this hotel measures 1729 square feet (161 square meters) and includes conference space. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The business-friendly The Eliza Jane, in The Unbound Collection by Hyatt also features concierge services, a fireplace in the lobby, and a front-desk safe. Parking is available for a fee.

This 4-star New Orleans hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
The Press Room - Onsite cocktail bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 55 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available for a fee: USD 25 per person
  • A bar/lounge

Restaurants on site

  • The Press Room

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,729 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • First-run films
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2.03 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 32.84 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25.00 per person
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 2.03 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Carlson French Quarter
Country Carlson New Orleans French Quarter
Country Inn Carlson New Orleans French Quarter
Inn Carlson French Quarter
Country Inn Carlson French Quarter
Country Carlson French Quarter
Eliza Jane Hotel New Orleans
Eliza Jane Hotel
Eliza Jane New Orleans
Eliza Jane Unbound Collection Hyatt Hotel New Orleans
Eliza Jane Unbound Collection Hyatt New Orleans
iza Jane Unbound Collection H
The Eliza Jane the Unbound Collection by Hyatt
The Eliza Jane in The Unbound Collection by Hyatt
The Eliza Jane, in The Unbound Collection by Hyatt Hotel
The Eliza Jane, in The Unbound Collection by Hyatt New Orleans

The Eliza Jane, in The Unbound Collection by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 760 out of 1000 reviews
Rating 8 - Good. 147 out of 1000 reviews
Rating 6 - Okay. 53 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Arisara

Stayed 1 night in Feb 2025

8/10 Good

Ajdin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location, beautiful hotel. Night staff is very slow.
Stayed 1 night in Feb 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for a sibling trip and the Eliza Jane did not disappoint! This is a beautiful place to stay and the staff was great!!!! Make sure to go have coffee or a drink with Philip at the restaurant bar.
Stayed 3 nights in Jan 2025

8/10 Good

Susan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The Eliza Jane occupies a beautiful, historical building, like many hotels in NOLA. It's in a great location 5 minutes from the F.Q. (on foot), near the start of Magazine St., which you can walk for hours. Magazine goes through the Garden District. Hop on hop off bus stop is around the corner on Canal, about a 5 minute walk. The vibe in the lobby area is dark and cavernous, with an outdoor option (still dark). Between the entrance and the elevators and 1st floor rooms thereis a huge, comfortable seating area, with a bar in the middle. The vibe is 20th Century Deco Library but feels a bit gloomy. Our first floor room with two queen beds underwhelmed but was fine. There was no real vibe-- and no snacks or drinks to have or purchase. There are nice C.O. Bigelow products in the bathroom. My bigget complaint was lack of illumination--I could not see to read in bed, and overall the room did not have enough lamps. Our room faced an alley in the back, so that didn't help. Pillows are either very firm and tall or totally soft and collapsed. Staff members were generally very nice if not super friendly. Staff at entrance were extremely friendly and helpful. Breakfast was good but ends at 10:00 a.m., even on weekend. We booked the hotel because it was one of few offering grab bars in shower and near toilet for someone in our group. Not sure I'd stay here again for the price. I'll likely seek a hotel like Old # 77 in the same Warehouse hood with more interesting rooms.
Stayed 4 nights in Jan 2025

10/10 Excellent

HILARY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Fantastic location. Hotel & Restaurant/Bar staff were excellent - attentive, courteous, and kind. Food was great,too. Room was comfortable and clean, streetview location was very quiet. We stayed during a snowstorm (!) and you could tell the staff was dedicated to working together to keep everything running smoothly in a crazy circumstance. Manager Michael and front desk agent Princetta were especially helpful in accommodating us when travel plans changed because of the weather. Would definitely stay here again.
Stayed 3 nights in Jan 2025

8/10 Good

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Todd, Maple Lake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 5 nights in Jan 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EJ

Very charming, friendly hotel which was very clean.
Stayed 3 nights in Jan 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay at the Eliza Jane

Loved our Stay at the Eliza Jane. Hotel had a cool vibe and very clean. Bed was very comfortable and hotel had nice amenities. Hotel bar was great and had good food/drinks. We really loved the location of this hotel. Very conveniently located a couple of blocks from the French Quarter and the area around and on Magazine St had a lot of cool spots! Would definitely stay here again!
Stayed 3 nights in Jan 2025

10/10 Excellent

suzanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We loved this place
Stayed 2 nights in Dec 2024

10/10 Excellent

Sergio, Sunrise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and perfect location
Stayed 3 nights in Jan 2025

10/10 Excellent

Mary

Stayed 1 night in Jan 2025

10/10 Excellent

Kristina

Stayed 4 nights in Jan 2025

10/10 Excellent

Ryan

Stayed 5 nights in Dec 2024

10/10 Excellent

Athena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Natalie

Liked: Property conditions & facilities
Cool ambiance and cool vibe
Stayed 1 night in Dec 2024

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Best stay ever! Needed luggage rack for large suitcases
Stayed 9 nights in Dec 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone goes above and beyond for you. We always recommend the Eliza Jane to our friends. Will be back. Thank you
Stayed 9 nights in Dec 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fitz and the team at Eliza Jane are top notch, the property is vibey and conveniently located just outside the quarter. Looking forward to our next stay
Stayed 10 nights in Dec 2024

8/10 Good

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Place

Everything was very nice. The atmosphere eas amazing, drinks at the bar were top notch. Only issue I had was booking a king bed & we received a room with a full size bed.
Stayed 1 night in Dec 2024

4/10 Poor

Inshiya

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Disappointed with our stay - I would not recommend this place. The negative reviews you see are true and the service issues seem to be increasing. I tried to reach a GM to share the feedback via direct email, Instagram message, and via the front desk staff but never heard back. Property: amazing location and gorgeous building. The design is so unique. It has so much potential but isn’t well kept. There were massive stains in the hallways and in our room. Room: nice and spacious, with a comfortable bed but again, it had so much potential but wasn’t executed well. In addition to the carpet stains, the towels also had stains. While the room was beautiful, the lighting is so dim you can barely see anything. Service: biggest issue here was the horrible service. All staff lack basic hospitality. They don’t make eye contact, never say “please” or “thank you” or “welcome” etc, and they are discourteous. Our room wasn’t cleaned each day unless we called for it. We tend to call for HSKP when we leave our room each morning with hopes that it will be clean by the time we arrive in the afternoon. However, this never worked out for us though it works at any other hotel we have visited. On the second to last day we asked for housekeeping three times before they came and had to sit outside waiting for them to be done. Same thing on our final night too. We called at 10am and by 2pm the room still wasn’t cleaned. The Front Desk Agent took no responsibility.
Stayed 5 nights in Dec 2024

8/10 Good

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No review
Stayed 5 nights in Dec 2024

6/10 Okay

Joanne Pauline, Ardrossan

Travelled with family
Liked: Cleanliness
We stayed for 7 nights over the holidays and thought the decor and building was beautiful. A few things I had overlooked when booking were the reviews that mentioned the 3 main issues we had. Our ac didn't really work and was always off and on and in need of adjusting, the noise every night from the lower bar was very loud and disruptive. It's an open concept and with the hollow wood doors, you hear everything. And then when it came to our room we couldn't get more than 2 waters per day yet paid for a room with 4 adults and our last day we never got any towels so we had to call down twice because they never arrived and we were told to wait in our room for them. Overall, I don't think we would stay again and I really should have paid more attention to the reviews.
Stayed 7 nights in Dec 2024