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The Royal Sonesta New Orleans

4.5 star property

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Photo gallery for The Royal Sonesta New Orleans

Courtyard
Outdoor pool, open 11:00 AM to 7:00 PM, pool umbrellas, pool loungers
Lobby
2 bars/lounges, poolside bar
Street view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
300 Bourbon St, New Orleans, LA, 70130
  • Place, Bourbon Street
    ‪1 min walk‬
  • Place, Royal Street
    ‪2 min walk‬
  • Place, Jackson Square
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(56 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(126 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Interior)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, Balcony (Interior)

8.6 out of 10
Excellent
(46 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Furnished Balcony (Interior)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Furnished Balcony (Interior)

8.6 out of 10
Excellent
(53 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Furnished Balcony (Bourbon Balcony)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, Furnished Balcony (Bourbon Balcony)

7.8 out of 10
Good
(63 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Furnished Balcony (Side Street Balcony)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, Furnished Balcony (Side Street Balcony)

9.0 out of 10
Wonderful
(49 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Executive Level)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds (Executive Level)

7.2 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Executive Level)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 King Bed (Executive Level)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds

8.4 out of 10
Very good
(59 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed (RClub)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Junior Suite, 1 King Bed (RClub)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe

Junior Suite, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Back Patio Split Level)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 1 King Bed (Back Patio Split Level)

7.4 out of 10
Good
(3 reviews)
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pool Patio Split Level)

Room amenity

Suite, 1 King Bed (Pool Patio Split Level)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Corner (Executive Level)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Balcony, Corner (Executive Level)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Executive Level, Mobility)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Executive Level, Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Executive Level, Hearing)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Executive Level, Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility)

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing, Interior Furnished Balcony)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Hearing, Interior Furnished Balcony)

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility, Interior Furnished Balcony)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility, Interior Furnished Balcony)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing, Interior Furnished Balcony)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Hearing, Interior Furnished Balcony)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed (Mobility, Roll-In Shower)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Junior Suite, 1 King Bed (Mobility, Roll-In Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Semi-Private Balcony (Interior)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Semi-Private Balcony (Interior)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Double Beds

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Roll-In Shower)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Double Beds (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Balcony (Bourbon Furnished)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom, Balcony (Bourbon Furnished)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Balcony (Bourbon Furnished)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 2 Bedrooms, Balcony (Bourbon Furnished)

  • City view
  • 2 bedrooms
  • Sleeps 3
  • 2 King Beds

View all photos for Suite, 2 Bedrooms (Interior)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 2 Bedrooms (Interior)

  • 2 bedrooms
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Executive Room, 2 Double Beds, Roll-in Shower (Mobility)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Executive Room, 2 Double Beds, Roll-in Shower (Mobility)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Queen Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony ( Side Street, Furnished)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Balcony ( Side Street, Furnished)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible, Bathtub (Patio)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Mobility Accessible, Bathtub (Patio)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Bathtub

Hypo-allergenic bedding, pillow-top beds, in-room safe

Junior Suite, 2 Queen Beds, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Hearing Accessible, Balcony (Interior, Furnished)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Hearing Accessible, Balcony (Interior, Furnished)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Bathtub (Patio)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Bathtub (Patio)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Balcony (Side Street, Furnished)

Hypo-allergenic bedding, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking, Balcony (Side Street, Furnished)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

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About this property

The Royal Sonesta New Orleans

Luxury hotel with 2 restaurants, steps from Bourbon Street
2 restaurants, an outdoor pool, and a nightclub are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
The Royal Sonesta New Orleans offers 483 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of The Royal Sonesta New Orleans's great location. During your stay, you're just a quick walk from Bourbon Street. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar, and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, luggage storage, and limo or town car service
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the quiet accommodations and the restaurant
  • Steps from Bourbon Street and 9 minutes by foot from Jackson Square
  • Cats and dogs welcome for a fee (restrictions apply)
The Royal Sonesta New Orleans offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A 24-hour business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A nightclub, a terrace, and multilingual staff are also featured at the luxury The Royal Sonesta New Orleans. For a fee, parking is available.

This 4.5-star New Orleans hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.
Desire Oyster Bar - This bar serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Restaurant R’evolution - This restaurant specializes in Cajun/Creole cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Le Booze - This bar serves light fare only. Happy hour is offered. Open select days.
PJ's Coffee Cafe - Onsite coffee shop. Open daily.
The Jazz Playhouse - Onsite bistro. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Valet parking on site (USD 55 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 16 to 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Desire Oyster Bar
  • Le Booze
  • PJ's Coffee Cafe
  • Restaurant R’evolution
  • The Jazz Playhouse

Things to do

  • 24-hour gym
  • Nightclub
  • Outdoor pool
  • Shopping
  • Stereo

Family friendly

  • In-room cot
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 20,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (122 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1969
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 46.48 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Utility fee (between 13 February and 17 February): USD 45 per accommodation, per night
  • Resort fee: USD 29.19 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Phone calls
  • Pool access
  • Wired internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 16 to 20 per person
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 46.48 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 11:00 AM to 7:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Royal Sonesta
Royal Sonesta Hotel
Royal Sonesta Hotel New Orleans
Royal Sonesta New Orleans
New Orleans Royal Sonesta
New Orleans Sonesta Hotel
Sonesta Hotel New Orleans
Sonesta New Orleans
Royal Sonesta New Orleans Hotel
Royal Sonesta New Orleans
The Royal Sonesta New Orleans Hotel
The Royal Sonesta New Orleans New Orleans
The Royal Sonesta New Orleans Hotel New Orleans

The Royal Sonesta New Orleans Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2048 out of 3161 reviews
Rating 8 - Good. 590 out of 3161 reviews
Rating 6 - Okay. 284 out of 3161 reviews
Rating 4 - Poor. 111 out of 3161 reviews
Rating 2 - Terrible. 128 out of 3161 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Lucas

Disliked: Cleanliness
Fecal stains on sheet
Stayed 1 night in Nov 2025

8/10 Good

Michael

Nice place great location
Stayed 1 night in Nov 2025

2/10 Terrible

Liad

Stayed 1 night in Nov 2025

8/10 Good

Darneisha

Liked: Staff & service, amenities
Staff and amenities
Stayed 2 nights in Nov 2025

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was extremely nice. Room was very clean. Shout out to Caleb the doorman. His hospitality is second to none
Stayed 1 night in Nov 2025

10/10 Excellent

Elyes

Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
This is where you stay to live New Orleans. The staff, the location, the restaurants everything is first class and you feel like your visiting family
Stayed 3 nights in Nov 2025

6/10 Okay

Doug

Travelled with partner
Staff was very nice and we had a 2nd floor room with balcony. It was a good location for activities in the French Quarters and they have a nice little courtyard. However they were doing some remodeling and were using some kind of glue maybe on flooring in hallway that smelled like a solvent. It did not come into the room but was horrible going back and forth to our room. They should not have rented this floor during remodel. One morning we had a large coachroach on the bathroom floor, maybe it got in through the small gap in bottom of the door.
Stayed 3 nights in Nov 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very friendly and kind always helpful very well ran
Stayed 4 nights in Oct 2025

6/10 Okay

Beverly

Liked: Cleanliness, property conditions & facilities
My first room was not what I expected: small window, coffeepot cord wouldn’t reach an outlet, the AC made noises all night. The second room was better. The front desk staff were hit or miss . We were told we had a free upgrade but then they charged us $80/night. Next time. I think we will pick another hotel
Stayed 2 nights in Nov 2025

10/10 Excellent

Chelsi Laine

Stayed 5 nights in Jul 2025

10/10 Excellent

BRITT

Stayed 2 nights in Oct 2025

8/10 Good

Brent, Carson City

Travelled with family
Liked: Cleanliness, amenities
Location was excellent. Rooms were clean and staff was helpful. Disappointed that on our first morning there, we had no hot water. The hotel is undergoing some renovations and we had to get a maintenance person up to our room to restore hot water. After that, our stay was very nice. There should be some warning about the construction before the room was booked.
Stayed 6 nights in Oct 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff!! From the valet "Joe" to the front desk, and housekeeping everyone demonstrated outstanding customer service. Perfect location on Bourbon street, great food, fun, and local jazz bars next door.
Stayed 1 night in Nov 2025

10/10 Excellent

Stefanie

Stayed 3 nights in Nov 2025

8/10 Good

PAUL

Stayed 3 nights in Nov 2025

10/10 Excellent

Daniel

Stayed 1 night in Oct 2025

6/10 Okay

Gary

Better decor
Stayed 2 nights in Sep 2025

10/10 Excellent

Steve

Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice an clean. The staff was really nice. Malcom was a very polite an friendly an he made the tripote comfortable
Stayed 3 nights in Oct 2025

8/10 Good

Patience

Liked: Cleanliness, staff & service, amenities
Comfortable, clean, inviting smiling welcome, you won’t find a better staff, beautiful, best location, miss it already ~ only draw back, room had a jacuzzi bathtub and it didn’t work, reported it and maintenance never came~ when paying that much, it should work or at least an attempt made
Stayed 4 nights in Oct 2025

2/10 Terrible

howard

Disliked: Cleanliness, amenities, property conditions & facilities
They did not have the room we booked available
Stayed 3 nights in Oct 2025

10/10 Excellent

KELLY

Liked: Cleanliness, staff & service, property conditions & facilities
Totally exceeded my expectations. The photos we looked at did not do it justice. Getting to experience Halloween and Day of the Dead in a room with a balcony overlooking bourbon st is a dream come true. Haunted? Not that I experienced unfortunately and I'm very used to being a sensitive and having experiences all over! Only 1 complaint. Shower head SUCKED. Not adjustable and water sprayed everywhere.
Stayed 2 nights in Oct 2025

2/10 Terrible

Kamila

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
Awful quality room. Overpriced. Moldy and dusty shower. Shower curtains are a joke how short they are. Everything in there looks old inside the room. I would NOT stay there again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Amanda

Stayed 4 nights in Oct 2025