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The Devon Hotel A Heritage Hotel

4.0 star property

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BBQ/picnic Area
Property entrance
Buffet
Outdoor pool, a heated pool, pool loungers
King Studio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
390 Devon Street East, New Plymouth, 4312
  • Fitzroy Beach
    ‪7 min walk‬
  • Pukekura Park
    ‪20 min walk‬
  • Bowl of Brooklands
    ‪4 min drive‬
  • New Plymouth (NPL)
    ‪9 min drive‬

Room options

View all photos for Deluxe Twin Studio with 2 Queen Beds

Deluxe Twin Studio with 2 Queen Beds

Deluxe Twin Studio with 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Suite

Suite

  • 39.7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio, Multiple Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Family Studio, Multiple Beds

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Large Twin Bed and 1 Twin Trundle Bed

View all photos for Deluxe King Studio

Deluxe King Studio

Deluxe King Studio

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Studio

King Studio

King Studio

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Studio

Queen Studio

Queen Studio

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Plymouth Suite

Plymouth International

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.5 out of 5, Wonderful, (1000)
The price is €161
for 1 room
includes taxes & fees
20 May - 21 May
Plymouth International

About this property

The Devon Hotel A Heritage Hotel

Eco-certified hotel with a full-service spa and a fitness center
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a conference center are onsite.
The Devon Hotel A Heritage Hotel offers 102 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Our customers tell us they can't get enough of the pool at The Devon Hotel A Heritage Hotel. During your stay, you're just a quick walk from East End Reserve. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • Guests really like the accommodations for the cleanliness and comfy beds
  • 7 minutes by foot from Fitzroy Beach and a 1-minute drive from Centre City Shopping Centre
The Devon Hotel A Heritage Hotel offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A fitness center, spa services, and a terrace are also featured at the eco-certified The Devon Hotel A Heritage Hotel. Free self parking is available.

This 4-star New Plymouth hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 9:30 AM.
The Devon Hotel A Heritage Hotel has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6 AM to 9:30 AM for a fee: NZD 24.90 to 34.90 for adults and NZD 9.90 to 19.90 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Heated pool
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 24.90 to 34.90 for adults, and NZD 9.90 to 19.90 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Devon Hotel New Plymouth
Devon New Plymouth
Devon Hotel Heritage Hotel New Plymouth
Devon Heritage New Plymouth
Devon Hotel Heritage Hotel
The Devon A Heritage
The Devon Hotel A Heritage Hotel Hotel
The Devon Hotel A Heritage Hotel New Plymouth
The Devon Hotel A Heritage Hotel Hotel New Plymouth

The Devon Hotel A Heritage Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 680 out of 1000 reviews
Rating 8 - Good. 249 out of 1000 reviews
Rating 6 - Okay. 53 out of 1000 reviews
Rating 4 - Poor. 11 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the rear units and the noise from the bathroom extract fan and air con was excessive. Parking on site is limited and street parking gets full very quickly. Pool was dirty and had plasters on ground outside of pool.
Stayed 2 nights in Feb 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Tim

Stayed 1 night in Feb 2025

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking. Enjoyed the complimentary bike hire.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to great beaches just a short walk down the stream. They even providebikes and beach towels. Lovely bar & sculpture garden!
Stayed 2 nights in Jan 2025

8/10 Good

Carl

Liked: Cleanliness
Stayed 3 nights in Jan 2025

2/10 Terrible

Shannon

Business traveller
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😀
Stayed 2 nights in Jan 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Limited of street parking otherwise it was a pleasant stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Cherilynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, the food was sumptuous at Marbles buffet. The only downside was the softness of the bed- Too soft, we ended sleeping on the duvet on the floor
Stayed 2 nights in Jan 2025

10/10 Excellent

Cathi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel loved the art collection and gardens
Stayed 2 nights in Jan 2025

6/10 Okay

Diana

Travelled with partner
Liked: Cleanliness, staff & service
A very standard hotel out of the town centre in an area with few eating possibilities. Staff were pleasant, the room was clean. Nothing really wrong, just lacked ambience and was obviously popular with families.
Stayed 1 night in Jan 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pool area and wonderful landscaped areas. Staff were helpful and room was great. Buffet breakfast the next day was a highlight, we are looking forward to staying here again.
Stayed 1 night in Jan 2025

8/10 Good

Kaya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, beds were comfortable, check in was quick and easy. Booked in at Marbles restaurant at 5:30pm and it was packed. So many people i wouldnt recommend going at 5:30. The food was great, wasnt able to try all the foods as there was just too much people.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

richard, Marton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole atmos[here of the hotel was relaxing but also professionally run. Staff, service and food was excellent as were the facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jenny and Rod

Stayed 1 night in Jan 2025

8/10 Good

Yuen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the swimming pool and spa. Staff were friendly. The only down side was the limited parking spaces - had a hard time finding a spot!
Stayed 1 night in Jan 2025

8/10 Good

Chris, Frisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the room amenities, but the parking situation needs to be fixed. With it taking 3 or more passes and waiting long periods for a spot to open up, we ended up using Uber instead of our rental car because we feared that we'd not be able to get a spot to park later at night. There are way too few available spots for the number of rooms rented out. So it literally cost us over $30 in Uber fees to visit the free Festival of Lights which raises the overall cost of staying here.
Stayed 2 nights in Jan 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nothing we didn't like. Lovely place to stay. Thankyou.
Stayed 2 nights in Jan 2025

10/10 Excellent

Emma

Stayed 3 nights in Jan 2025

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern facilities, clean room. The beds were very soft. There was limited free parking but it was generally possible to get a space. Convenient to walk into town and to the beach. The pool was nice and a good temperature, although the water was very cloudy.
Stayed 1 night in Jan 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025