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The Devon Hotel A Heritage Hotel

4.0 star property

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Photo gallery for The Devon Hotel A Heritage Hotel

Relax and socialize in our serene outdoor seating area surrounded by lush greenery and a beautiful view.
Enjoy a sophisticated outdoor dining experience with elegant table settings and lush surroundings.
Relax by the pool surrounded by a picturesque pergola and a majestic lion statue.
Enter the Devon Hotel, surrounded by lush greenery and tropical plants.
Relax in a bright and inviting space with a central island, seating areas, and recessed ceiling lights.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available

Explore the area

Map
390 Devon Street East, New Plymouth, 4312
  • Fitzroy Beach
    ‪5 min walk‬
  • Pukekura Park
    ‪15 min walk‬
  • Bowl of Brooklands
    ‪3 min drive‬
  • New Plymouth (NPL)
    ‪11 min drive‬

Room options

View all photos for Deluxe Twin Studio with 2 Queen Beds

Two single beds with white bedding and purple accents, a flat-screen TV, and a desk area with a chair.

Deluxe Twin Studio with 2 Queen Beds

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Relax in a stylish living area with a comfortable sofa, armchair, and dining table.

Suite

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio, Multiple Beds

Two single beds with quilted bedspreads and multiple pillows, a comfortable chair, and a large window offering a view of the outdoor area with a pool and bridge.

Family Studio, Multiple Beds

9.2 out of 10
Wonderful
(20 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Large Twin Bed and 1 Twin Trundle Bed

View all photos for Deluxe King Studio

Relax in a spacious room with a large bed, dining area, and a window offering a view of the outdoors.

Deluxe King Studio

9.8 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Studio

Relax in a serene space with a comfortable bed, flat-screen TV, and a view of the outdoors.

King Studio

9.4 out of 10
Exceptional
(23 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Studio

Relax in a serene space with a comfortable bed, a stylish chair, and a beautiful view of the outdoors.

Queen Studio

9.2 out of 10
Wonderful
(70 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Two single beds with black and white bedding, a nightstand, and a city view.

Plymouth International

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.5 out of 5, Wonderful, (1004)
The price is €64
for 1 room
includes taxes & fees
19 Aug - 20 Aug
Plymouth International

About this property

The Devon Hotel A Heritage Hotel

Eco-certified hotel with a full-service spa and a 24-hour front desk
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a bar/lounge, a conference center, and a hot tub are onsite.
The Devon Hotel A Heritage Hotel offers 102 air-conditioned accommodations with espresso makers and coffee/tea makers. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Our customers tell us they can't get enough of the pool at The Devon Hotel A Heritage Hotel. During your stay, you're just a quick walk from East End Reserve. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • Guests really like the accommodations for the comfy beds and cleanliness
  • 7 minutes by foot from Fitzroy Beach and a 1-minute drive from Centre City Shopping Centre
The Devon Hotel A Heritage Hotel offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the eco-certified The Devon Hotel A Heritage Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star New Plymouth hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 9:30 AM.
The Devon Hotel A Heritage Hotel has a restaurant on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Parking on site (NZD 30 per day)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6 AM to 9:30 AM for a fee: NZD 24.90 to 34.90 for adults and NZD 9.90 to 19.90 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Heated pool
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 24.90 to 34.90 for adults, and NZD 9.90 to 19.90 for children
  • Self parking fee: NZD 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Devon Hotel New Plymouth
Devon New Plymouth
Devon Hotel Heritage Hotel New Plymouth
Devon Heritage New Plymouth
Devon Hotel Heritage Hotel
The Devon A Heritage
The Devon Hotel A Heritage Hotel Hotel
The Devon Hotel A Heritage Hotel New Plymouth
The Devon Hotel A Heritage Hotel Hotel New Plymouth

The Devon Hotel A Heritage Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 692 out of 1002 reviews
Rating 8 - Good. 246 out of 1002 reviews
Rating 6 - Okay. 46 out of 1002 reviews
Rating 4 - Poor. 11 out of 1002 reviews
Rating 2 - Terrible. 7 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Briony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very much enjoyed my stay. Only downside was having to use stairs, as an older person with bad hips
Stayed 2 nights in May 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would recommend
Stayed 1 night in May 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money at time of travel, staff attentive.
Stayed 1 night in May 2025

8/10 Good

Jillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great location for us, however the parking is almost non existent due to the popular restaurant. The pool area is fantastic. The bed we had may need an upgrade as it’s getting indents and a lump in the middle.
Stayed 2 nights in May 2025

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Justine

Travelled with partner
Liked: Amenities, property conditions & facilities
As always the devon is welcoming and wonderful..Reception staff were really approachable and friendly. Room was clean and beds comfy. Coffee machine was a bit difficult..i turned it on and didnt realize it didnt cut off on its on so had an overflow incident!
Stayed 1 night in May 2025

10/10 Excellent

Juarne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great bathroom. Loved the upgrade.
Stayed 1 night in May 2025

10/10 Excellent

Cathy

Liked: Staff & service, property conditions & facilities
Niceroom, comfortable bed.
Stayed 1 night in May 2025

8/10 Good

Theodore

Travelled with partner
Liked: Cleanliness
N/A
Stayed 2 nights in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent overnight stay

Easy to find, plentiful and easy parking, quick and friendly check in. The room was newly decorated, the bed was very comfortable and the windows were openable (always welcome) on to the gardens and pool at the back of the hotel. There were both privacy and black-out blinds.
Stayed 1 night in Apr 2025

10/10 Excellent

Dwayne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and helpful and engaged team.
Stayed 1 night in Apr 2025

10/10 Excellent

GRAEME

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, very clean, close to shops easy walking distance from CBD. Great dining in house so convenient.
Stayed 2 nights in Apr 2025

10/10 Excellent

Monaliza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing place and we truly love it most specially the amenities like the Spa/ Swimming pool and the ambience was great!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jacqui

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spa and heated pool, complementary use of bicycles to explore coastal walk/ cycle way which was within easy access. Friendly staff and rooms are great value for money. Location also ideal with plenty of parking. On site restaurant and bar serving delicious cocktails. Loved our stay here.
Heated pool and spa
Our suite
Stayed 2 nights in Apr 2025

10/10 Excellent

Nigel, Ultimo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms for the price.
Stayed 1 night in Apr 2025

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Getting charged for paid parking upon exit was disappointing considering they had free parking also. We arrived late at night long after 2pm checkin and to ensure we could park on property I messaged to let them know we have one to have on site spot bc the advert said parking included. Bit of a let down to be charged extra $60 at exit .
Stayed 2 nights in Apr 2025

10/10 Excellent

MJ

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Moroni

Liked: Cleanliness, staff & service, property conditions & facilities
I was only there for one night. It was clean, and the bed was super soft. I kind of wish the pool wasn't next to the restaurant, as it put me off wanting to go for an evening swim. But that's just on me.
Stayed 1 night in Apr 2025

10/10 Excellent

Chelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the heart of town. Clean, friendly and comfy beds
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and cheerful and the room was clean and comfortable. We loved the great food on the buffet. The overall feeling was that this is a well run property that cares about the guest's comfort. Would definitely stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything as expected. Great place to stay
Stayed 1 night in Apr 2025

10/10 Excellent

H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good grateful for the service provided thank you
Stayed 2 nights in Apr 2025