"Restaurant can not cope with the number of people they try to serve. My steak was cold, the chips burned (and cold🤔) while the blue cheese sauce was ... " More
4 Mar 2024 by Doubletree by Hilton Manchester Airport
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards
20 Feb 2024 by Doubletree by Hilton Manchester Airport
Thank you for your review following your recent stay with us. I am truly sorry to read that some matters marred the overall enjoyment of your stay and we are grateful to you for bringing these to our attention. It is naturally concerning and disappointing when a customer is given cause for complaint and please accept my most sincere apologies that your stay was not indicative of the level of service you have come to expect and more importantly deserve when choosing the Hilton family for your travels. I trust you will accept that the difficulties experienced are certainly not reflective of our normal standards.Thank you once again for your comments as it is only through our guest comments can we look to improve the service we provide. Please be assured, the comments and observations you raised will be brought to the attention of the senior management team. Once again, I apologies for the issues you experienced and I do hope we can restore your faith in Hilton.
10 Jan 2024 by Doubletree by Hilton Manchester Airport
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards
11 Apr 2023 by Doubletree by Hilton Manchester Airport
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Kind Regards
27 Jan 2023 by Doubletree by Hilton
We sincerely appreciate your feedback and we apologize we were not able to provide you with the quality of services you deserve. I do hope that we have the opportunity of welcoming you back to the Doubletree by Hilton Manchester Airport. Kind regards
30 Jun 2022 by Doubletree by Hilton
Thank you for taking a moment to share your experience. I am pleased to hear you found the overall service and performance of the hotel to your liking. I am truly sorry to read that some matters marred the overall enjoyment of your stay and we are grateful to you for bringing these to our attention. Please be assured, the comments and observations you raised will be brought to the attention of the senior management team. We look forward to welcoming you back to our hotel in the future. Kind Regards
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Long-term parking (surcharge) , Self parking (surcharge)
24-hour room service is available.
Recreational amenities at the hotel include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
DoubleTree by Hilton Manchester Airport offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Barclaycard, debit cards and cash. Contactless check-out is available.