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Ace Hotel New York

4.0 star property

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Photo gallery for Ace Hotel New York

Front of property
Creator video - submitted by Tiffany4717
A spacious cafe with high ceilings, exposed ductwork, and pendant lighting. Tables are arranged for groups, with a central seating area featuring leather couches.
1 bedroom, premium bedding, down duvets, minibar
Designer toiletries, hair dryer, bathrobes, towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
20 West 29th Street, New York, NY, 10001
  • Place, TADA! Youth Theater
    ‪1 min walk‬
  • Place, 5th Avenue
    ‪2 min walk‬
  • Place, 230 Fifth Rooftop Bar
    ‪2 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪46 min drive‬

Room options

View all photos for Superior Room, 1 King Bed (Loft Suite)

1 bedroom, premium bedding, down duvets, minibar

Superior Room, 1 King Bed (Loft Suite)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed (Medium Queen)

View from room

Deluxe Room, 1 Queen Bed (Medium Queen)

8.4 out of 10
Very good
(41 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (Medium King)

Deluxe Room, 1 King Bed (Medium King)

Deluxe Room, 1 King Bed (Medium King)

8.0 out of 10
Very good
(57 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds (Double)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 2 Double Beds (Double)

8.2 out of 10
Very good
(47 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed (Single)

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 1 Double Bed (Single)

7.8 out of 10
Good
(49 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed (Small)

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 1 Double Bed (Small)

8.2 out of 10
Very good
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (Large)

A bedroom with a bed, a wall mural, and a window.

Deluxe Room, 1 King Bed (Large)

9.2 out of 10
Wonderful
(17 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, City View

View from room

Suite, 1 King Bed, City View

  • City view
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds (Bunk)

A bunk bed room with a window, a chair, and a sink.

Standard Room, 2 Single Beds (Bunk)

9.4 out of 10
Exceptional
(3 reviews)
  • 10 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Ace Hotel New York

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 2 coffee shops/cafes, self parking, and a meeting room are onsite.
Ace Hotel New York offers 286 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels.

Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of Ace Hotel New York's great location. During your stay, you're just a quick walk from 5th Avenue. Enjoy features like free WiFi in public areas, plus 2 coffee shops/cafes and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 coffee shops/cafes, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean accommodations
  • Just a 4-minute walk from 5th Avenue and 6 minutes by foot from Empire State Building
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, along with 2 coffee shops/cafes. You can enjoy a drink at the bar/lounge. A meeting room and coworking spaces are available.

WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and dry cleaning/laundry services are also featured at Ace Hotel New York. Parking is available for a fee.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 11:30 AM.
Ace Hotel New York has a restaurant on site.
Libera - Onsite bar. Open daily.
The Lobby - This lobby lounge serves breakfast, brunch, and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 75 per stay)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: USD 15 to 30 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Libera
  • The Lobby

Things to do

  • 24-hour gym

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 45.92 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Self parking fee: USD 75 per stay
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Ace Hotel
Ace Hotel New York
Ace New York
New York Ace Hotel
Ace Hotel New York City
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Ace Hotel New York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 561 out of 1140 reviews
Rating 8 - Good. 250 out of 1140 reviews
Rating 6 - Okay. 154 out of 1140 reviews
Rating 4 - Poor. 99 out of 1140 reviews
Rating 2 - Terrible. 76 out of 1140 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

DAMIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great stay
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness
Great location, spacious room and comfortable beds!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, plenty of food options, easy to get anywhere...always enjoy staying here!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool vibe, staff and drinks!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jean-Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Fun lobby bar and super helpful staff.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

sherman

Liked: Cleanliness, amenities, property conditions & facilities
Great room and great atmosphere, front desk was exceptional
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a very central part of Manhattan
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located. Fun place to stay if you like a funkier vibe.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fun vibes. The lobby remains one of the most energetic places to hang out. Very dog friendly as well!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Omari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good vibes and super friendly and helpful staff. Amenities were nice, but lots of on-site local restaurants were very neat to have. The bar was super lively. Overall great. Would stay here again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tricia

Liked: Cleanliness
What an absolute gem in the heart of NYC. I would stay here again and again.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful and the hotel has a really cool vibe!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my go to when staying in the city for work.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Prime location, super nice and helpful staff. Loved the style of the hotel and rooms, beds are comfortable! Would stay here again.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kirrily

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and spacious rooms
Stayed 6 nights in Dec 2025
Verified

6/10 Okay

harmony

Liked: Cleanliness, staff & service
Staff were very helpful. Room and vibe were fun and water pressure was amazing!! We could barely sleep though because the room was 80 degrees and the AC seemed to barely work/broken
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, great views, we had a room facing the Empire State Building! Good location too. Safe area. Would stay again!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
The ace is my favorite hotel in nyc. The rates are so fair, staff is incredible, vibe is welcoming, rooms are super comfortable.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Fantastic hotel. Great staff, excellent location, beautifully clean and well designed rooms.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

DAVID EVAN

Liked: Staff & service
Reception was very helpful when I make the booking for my guests
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

kenyetta

Liked: Cleanliness, property conditions & facilities
Excellent hotel would definitely stay again it was very close to time square walking distance
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Lucinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, nice bar/restaurant/ room could have used a spruce up/paint job. I love that the windows opened in my 2nd floor room. And appreciated being able to take the stairs.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Elita

Liked: Cleanliness, amenities, property conditions & facilities
Second time staying there. Love the hotel, location and staff!
Stayed 1 night in Dec 2025