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Ace Hotel New York

Property class: 4

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Photo gallery for Ace Hotel New York

A building with a classic architectural style, featuring ornate carvings and a grand entrance.
Creator video - submitted by Tiffany4717
A spacious cafe with high ceilings, exposed ductwork, and pendant lighting. Tables are arranged for groups, with a central seating area featuring leather couches.
A modern bathroom with a bathtub, a toilet, and a shower area.
A corner seating area with a curved sofa, a round wooden coffee table, and a leather armchair.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
20 West 29th Street, New York, NY, 10001
  • Place, 5th Avenue
    ‪2 min walk‬
  • Place, Madison Square Park
    ‪3 min walk‬
  • Place, Empire State Building
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪46 min drive‬

Room options

View all photos for Superior Room, 1 King Bed (Loft Suite)

A corner seating area with a curved sofa, a round wooden coffee table, and a leather armchair.

Superior Room, 1 King Bed (Loft Suite)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed (Medium Queen)

A modern bedroom with a bed, a guitar, a wall art piece, and a bedside table with lamps.

Deluxe Room, 1 Queen Bed (Medium Queen)

8.2 out of 10
Very good
(43 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (Medium King)

A bedroom with a bed, a nightstand, a lamp, and a bookshelf.

Deluxe Room, 1 King Bed (Medium King)

8.0 out of 10
Very good
(58 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds (Double)

A hotel room with two beds, a wall decal of the "Two Horse" brand, and bedside lamps.

Deluxe Room, 2 Double Beds (Double)

8.2 out of 10
Very good
(48 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed (Single)

A bedroom with a bed, a bedside table, a lamp, a TV mounted on the wall, and a window.

Standard Room, 1 Double Bed (Single)

7.8 out of 10
Good
(50 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed (Small)

A bedroom with a bed, a nightstand with a lamp, a window, and a door.

Standard Room, 1 Double Bed (Small)

8.2 out of 10
Very good
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (Large)

A bedroom with a bed, a wall mural, and a window.

Deluxe Room, 1 King Bed (Large)

9.2 out of 10
Wonderful
(17 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, City View

A modern bedroom with a bed, a guitar, a wall art piece, and a bedside table with lamps.

Suite, 1 King Bed, City View

  • City view
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds (Bunk)

A bunk bed room with a window, a chair, and a sink.

Standard Room, 2 Single Beds (Bunk)

9.4 out of 10
Exceptional
(3 reviews)
  • 10 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Ace Hotel New York

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 2 coffee shops/cafes, self parking, and a meeting room are onsite.
Ace Hotel New York offers 286 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels.

Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of Ace Hotel New York's great location. During your stay, you're just a quick walk from 5th Avenue. Enjoy features like free WiFi in public areas, plus 2 coffee shops/cafes and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 coffee shops/cafes, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute walk from 5th Avenue and 6 minutes by foot from Empire State Building
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, along with 2 coffee shops/cafes. You can enjoy a drink at the bar/lounge. A meeting room and coworking spaces are available.

WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and dry cleaning/laundry services are also featured at Ace Hotel New York. Parking is available for a fee.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 11:30 AM.
Ace Hotel New York has a restaurant on site.
Libera - Onsite bar. Open daily.
The Lobby - This lobby lounge serves breakfast, brunch, and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 75 per stay)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: USD 15 to 30 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Libera
  • The Lobby

Things to do

  • 24-hour gym

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 45.92 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Self parking fee: USD 75 per stay
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Ace Hotel
Ace Hotel New York
Ace New York
New York Ace Hotel
Ace Hotel New York City
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Ace Hotel New York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 583 out of 1171 reviews
Rating 8 - Good. 253 out of 1171 reviews
Rating 6 - Okay. 159 out of 1171 reviews
Rating 4 - Poor. 100 out of 1171 reviews
Rating 2 - Terrible. 76 out of 1171 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

VyVy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the size of the rooms and location of the hotel.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
such a cute fun place
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

DAMIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great stay
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Ashley Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here. Great room, clean and it has a photo booth in the lobby!
Stayed 4 nights in May 2026
Verified review

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness
Great location, spacious room and comfortable beds!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, plenty of food options, easy to get anywhere...always enjoy staying here!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. This was my second stay at the Ace in NYC. Love the bar. The room was good. The location cannot be beat.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in location that's easily accessible on foot to NoMad, Chelsea, the Village, SoHo and other great downtown areas. Nice vibe, beautiful lobby bar and a Stumptown Coffee location off the lobby. Really enjoyed by weekend here.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun vibe. Good location.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a funky cool place
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Morgane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice decorations and vibe
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool vibe, staff and drinks!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Emilie

Liked: Cleanliness, staff & service
Amazing team, great location. Good size room.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Rooms are a bit dark and small but the vibes are big and cool. If vibes aren't for view there's always an outdated holiday inn out there.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jean-Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Fun lobby bar and super helpful staff.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

sherman

Liked: Cleanliness, amenities, property conditions & facilities
Great room and great atmosphere, front desk was exceptional
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Zac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It just feels cool to stay there. Also that coffee shop in the lobby, plus the bagel storea round the corner. I got more work done and felt more relaxed than anywhere I've stayed in years.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a very central part of Manhattan
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nils

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not get to experience the full suite of amenities, but absolutely amazing staff and hotel. Room was amazing, check in check out was fantastic and easy. Can not wait to go back for a longer stay or even an over night again. This is my new spot and should be everyone elses.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located. Fun place to stay if you like a funkier vibe.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fun vibes. The lobby remains one of the most energetic places to hang out. Very dog friendly as well!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful and the hotel has a really cool vibe!
Stayed 1 night in Feb 2026