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Avalon Hotel

2.0 star property

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Photo gallery for Avalon Hotel

Exterior
Lobby sitting area
Reception
Hallway
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
16 E 32nd Street, New York, NY, 10016
  • Place, 5th Avenue
    ‪1 min walk‬
  • Place, Empire State Building
    ‪2 min walk‬
  • Place, The Cutting Room
    ‪2 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪44 min drive‬

Room options

Deluxe Suite, 1 King Bed, Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 2 Queen Beds, Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed, Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Family Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Family Suite, 2 Double Beds, Non Smoking (Junior)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Family Suite, 2 Double Beds, Smoking (Junior)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Studio, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room (Avalon Residence)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 Queen Bed, Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Junior Suite, 1 Queen Bed, Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Junior Suite, 2 Queen Beds, Corner

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Loft (NYC)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Loft, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premier Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About this property

Avalon Hotel

This hotel features a restaurant, a 24-hour fitness center, and a snack bar/deli. Additionally, valet parking, coffee/tea in a common area, and a business center are onsite.
Avalon Hotel offers 100 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at Avalon Hotel, you're just a quick walk from 5th Avenue. Enjoy features like a restaurant, a 24-hour gym, and a snack bar/deli.
  • Enjoy a bite to eat at the restaurant
  • Valet parking and self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute walk from Empire State Building and 13 minutes by foot from Grand Central Terminal
  • Airport shuttle service available
  • Dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. A business center and meeting rooms are available. Event space at this hotel measures 4250 square feet (395 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Avalon Hotel. Parking is available for a fee.
Avalon Hotel has a restaurant on site.

Property amenities

Parking and transport

  • Airport shuttle available
  • Parking on site (surcharge)
  • Valet parking on site (USD 55 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4,250 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 12 floors
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per pet, per stay, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Weight limit: 20 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 34.42 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 55.00 per day
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Avalon Hotel Hotel
Avalon Hotel New York
Avalon New York
Avalon Hotel New York
Avalon Hotel Hotel New York

Avalon Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 430 out of 999 reviews
Rating 8 - Good. 393 out of 999 reviews
Rating 6 - Okay. 99 out of 999 reviews
Rating 4 - Poor. 38 out of 999 reviews
Rating 2 - Terrible. 39 out of 999 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, the rooms for very spacious and extremely clean. The staff was very friendly and it was only a block or two from Macy’s and the Empire State building. Do you think you can actually see the Empire State building and as you walk down 32nd St. and I would definitely stay here again
Stayed 5 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, wonderful location, clean and comfortable rooms.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful building, helpful staff, great location, clean and comfortable rooms... can’t ask for more. Another great stay at the Avalon.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel. It is in a perfect location- close to Penn Station and everything else we need. The hotel is beautiful from the front lobby to the rooms. Rooms are well maintained and clean. Helpful and friendly staff. Would definitely stay here again!
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Layout and style of the room was great. 12th floor was great. Staff was great.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was bigger than most hotels. I liked the large coat cupboard and entrance to the room.
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

avalon

great location for easy travel anywhere in Manhattan. No frills room ,but comfortable and quiet.
Stayed 1 night in Jan 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible guest service and downgraded my room upon check in.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

HSU-LIEH

Liked: Cleanliness, property conditions & facilities, room comfort
nice place but service is soso
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and great rooms

We booked a studio room, which was wonderful... much more spacious than the normal small NY rooms. Whilst the heating and elevators (lifts) need some care, the rooms were wonderful and the location was excellent. We will use this hotel again when we are in New York.
Stayed 4 nights in Jan 2020
Verified

4/10 Poor

JP

Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom was poorly cleaned and super moldy. It’s apparent that the staff rush cleans each room to get the next set of guests in. Take the time to clean the floors and the bathroom sinks so guests don’t have to look at mold when we brush our teeth.
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing but the room was 80 due to the unusually warm Jan weather. Also the shower faucet came off in my hand. The staff were immediately attentive and provided a fan and a work-order to repair the shower faucet. I would definitely go back!
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great central location

Great central location. Large room with king size bed. Bed was a bit too soft to my taste but still comfy.
Stayed 2 nights in Jan 2020
Verified

6/10 Okay

Holly

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It was a struggle to get three wash clothes for the three of us. The first night we asked for one. It never came. The next day I talked with the housekeeper. She made sure we had what we needed and maintenance got us a fan for the heat situation. However, the following day only two. Went to the front desk and asked again. Someone came this time. Unfortunately the hotel could only have the heat on. Had to sleep with the window open and a fan. So it was either really warm or really cold. It was very hard to keep a decent temperature. I don’t know if that’s what made me sick or just the germs everywhere. Who knows. The beds were also terribly uncomfortable which contributed to the lack of sleep. The bathroom was gorgeous too bad the room didn’t match. It wasn’t that terrible, and it’s a relatively good location to get on the subway or to walk to attractions. I suppose you get what you pay for.
Stayed 4 nights in Dec 2019
Verified

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room - we had a junior suite- was really spacious for New York, we has two double beds then a 'sitting' area with sofa and coffee table and a desk The shower was excellent one of the best I've ever had in a hotel The hotel gave a completely free 'uber eats' type service with $25 per day per room to order at anytime of the day, food ordered on line and delivered to the hotel room - we only ordered breakfasts and we didn't use this every day but this was a bonus as we were not aware this was part of the hotel service so for anyone on a budget this would be a great money saver
Stayed 5 nights in Dec 2019
Verified

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avalon is all you need in NYC

The best hotel I've ever stayed in. I never wanted to tweak anything - a very rare thing for this world traveler!
Stayed 3 nights in Dec 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was smaller than expected which we could deal with. On of the lamps in the room wouldn’t turn on. The wallpaper was peaking off. One of the pictures above the bed fell down while I was on it almost hitting me. The room
Stayed 1 night in Dec 2019
Verified

8/10 Good

Karimsharif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff. Accessible location. Elevators could be faster.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Extremely clean. Friendly, helpful staff.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Girls Trip

We booked two rooms for a one night girls trip. The rooms were very nice and spacious and the lobby was beautifully decorated for the holidays. The staff were also wonderful. Merissa, who checked us in, was so kind and helpful! Another staff member took several group photos for us, which was so appreciated! The hotel location was great for getting around too.
Stayed 1 night in Dec 2019
Verified

4/10 Poor

Andrea

Disliked: Cleanliness, property conditions & facilities
Seriously needs updating and a better cleaning crew. Very worn out hotel and bathroom had hair all over sink.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!!
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for business trips

Front desk service was great - doorman was also incredibly lovely. The room was very comfortable, utilized the fitness center multiple times, great location + experience all around!
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Free hot Cocoa and coffee all times. Amazing desk staff. Especially Marissa and Nihad. Both went out of their way to ensure a great stay
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Hotel in unmittelbarer Nähe zum Empire State Building. Freundliches und hilfsbereites Personal. Kann man empfehlen.
Stayed 5 nights in Nov 2019