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Candlewood Suites New York City-Times Square by IHG

2.5 star property

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Photo gallery for Candlewood Suites New York City-Times Square by IHG

Suite, 1 Bedroom
Suite, 1 Bedroom, Accessible (Roll-In Shower)
Lobby sitting area
Lobby
Suite, 1 Bedroom, Accessible (Roll-In Shower)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Room service
  • Parking available
  • Pet-friendly
  • Gym
  • Laundry

Explore the area

Map
339 W 39th Street, New York, NY, 10018
  • Madison Square Garden
    ‪6 min walk‬
  • Times Square
    ‪6 min walk‬
  • Broadway
    ‪8 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed (High Floor)

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed (High Floor)

9.0 out of 10
Wonderful
(67 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed, City View

8.0 out of 10
Very good
(21 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed, Kitchen

8.8 out of 10
Excellent
(107 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Full-sized fridge, microwave, stovetop, dishwasher

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(10 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite

8.8 out of 10
Excellent
(38 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View (High Floor)

City view

Studio Suite, 1 Queen Bed, City View (High Floor)

9.0 out of 10
Wonderful
(48 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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The price is €172
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includes taxes & fees
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About this property

Candlewood Suites New York City-Times Square by IHG

Hotel with a fitness center, a quick walk to Times Square
This smoke-free hotel features a fitness center, valet parking, and a business center. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
Candlewood Suites New York City-Times Square by IHG offers 188 accommodations with DVD players and safes. Flat-screen televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Candlewood Suites New York City-Times Square by IHG. During your stay, you're just a quick walk from Times Square. Free WiFi in public areas, a gym, and a business center are available.
  • Free WiFi
  • Valet parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 10-minute walk of Times Square and Broadway
  • Pets welcome for a fee
A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Candlewood Suites New York City-Times Square by IHG. For a fee, parking is available.

This New York hotel is smoke free.

Room service is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 75 per day)

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 32 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Weight limit: 80 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 75.00 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites City-Times
Candlewood Suites City-Times Aparthotel
Candlewood Suites City-Times Aparthotel New York Square
Candlewood Suites New York City-Times Square
Candlewood Suites New York City Times Square Hotel New York City
Candlewood Suites New York City-Times Square Aparthotel
Candlewood Suites City-Times Square Aparthotel
Candlewood Suites City-Times Square
Candlewood Suites New York City Times Square
Candlewood Suites CityTimes S

Candlewood Suites New York City-Times Square by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 652 out of 1300 reviews
Rating 8 - Good. 382 out of 1300 reviews
Rating 6 - Okay. 144 out of 1300 reviews
Rating 4 - Poor. 57 out of 1300 reviews
Rating 2 - Terrible. 65 out of 1300 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Aine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Amara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time 10/10 would stay again
Stayed 2 nights in Mar 2025

10/10 Excellent

Santiago Usma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, subway nearby
Stayed 6 nights in Mar 2025

10/10 Excellent

Stephanie

Stayed 2 nights in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Donald

Liked: Staff & service, amenities, property conditions & facilities
It is located about two blocks from Port Authority Midtown transit hub, and is walking distance from many theaters. Therel are countless restaurants nearby. The staff is friendly and helpful. I will be choosing it again next time i am in Manhatten.
Stayed 8 nights in Mar 2025

10/10 Excellent

Charlotte

Stayed 5 nights in Dec 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Darryl, Brookline

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

6/10 Okay

Martha

Liked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Daniela Polett

Disliked: Staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Kaitlyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice. Room was quiet. Only problem was our booking showed a couch in our room- there was no couch. Overall, great place to stay.
Stayed 6 nights in Mar 2025

10/10 Excellent

Arijit

Ok
Stayed 5 nights in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Laura was wonderful, helping us with luggage without any charge,Very convenient for bus travel, right next to Port Authority and plenty of eateries. We will use this hotel again.
Stayed 3 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room w/Lots of room for NY, city view, stove, microwave, refrigerator with sufficient amount of cooking and eating supplies.
Stayed 3 nights in Mar 2025

10/10 Excellent

Derek, Northampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Incredible value for money for our particular stay. Small kitchenette and free self service laundry added even better value. Front desk staff were VERY helpful and friendly
Stayed 3 nights in Mar 2025

8/10 Good

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had a nice stay and plan to come back and stay longer! The only issue was the freezer was very loud and kept us up at night.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities
This is an affordable hotel in the middle of Times Square. Love the location and cleanliness.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lydia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of this hotel was convenient for us during our first trip to NYC. We found it was good walking distance to most places, which made our trip enjoyable. Appreciated the complimentary coffee, providing a great start to each day! Will definitely stay again if we come back to NYC!
Stayed 2 nights in Mar 2025

10/10 Excellent

Nathan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a diamond hidden in a big hey stack! So many options of hotels but this place is ideal for a quick weekend in the city. Definitely highly recommend, everyone here was polite and kind. Smooth experience!
Stayed 1 night in Mar 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities
Perfect location for Times Square and transport links. On one day one of the two lifts broke and the other one had to be manually operated by the staff, so there was a bit of a queue in the lobby. However I would definitely visit again, the rooms are a generous size, although at 6ft the bath was a bit small for me 😂 Ideal place to wind down after a day exploring.
Stayed 4 nights in Mar 2025

8/10 Good

Marco

Stayed 2 nights in Mar 2025

10/10 Excellent

Joy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I had a fabulous time!! I have no complaints!! The entire stay was one of my best experiences in Manhattan. I especially enjoyed the free washer and dryer. That was so wonderful to get to clean my clothes so easily, while traveling. I also used the stovetop to cook, which worked great. I am thoroughly satisfied and will return in the future!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Wesley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025