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Candlewood Suites New York City-Times Square by IHG

Property class: 2.5

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Photo gallery for Candlewood Suites New York City-Times Square by IHG

A hotel with a prominent "CANDLEWOOD SUITES" sign, large windows, and potted plants outside.
A hotel room with a sofa, a chair, a small table, a flat-screen TV, a lamp, a framed picture, and a window with curtains.
A hotel room with a bed, a sofa, a desk, and a TV.
A compact living space with a kitchenette, a dining area, and a seating area.
A LENDING LOCKER with a sign for LLOYDOPLY, a refrigerator, and bookshelves.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
339 W 39th Street, New York, NY, 10018
  • Place, Times Square
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Rockefeller Center
    ‪13 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪48 min drive‬

Room options

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a sofa, a desk, and a TV.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

A hotel room with a bed, a kitchenette with a refrigerator, microwave, and coffee maker, a desk with a chair, and a framed picture on the wall.

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.6 out of 10
Excellent
(36 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

A compact kitchen with a microwave, stove, coffee maker, and refrigerator.

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, City View (High Floor)

A hotel room with a large window, a wall-mounted air conditioner, and a view of the cityscape.

Studio Suite, 1 Queen Bed, City View (High Floor)

9.0 out of 10
Wonderful
(61 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed (High Floor)

A hotel room with a bed, a desk, a chair, a TV, and an air conditioning unit.

Studio Suite, 1 Queen Bed (High Floor)

9.0 out of 10
Wonderful
(88 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, City View

A hotel room with a desk, chair, kitchenette, and a bed.

Studio Suite, 1 Queen Bed, City View

8.0 out of 10
Very good
(28 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite

A hotel room with a desk, chair, kitchenette, and a bed.

Studio Suite

8.8 out of 10
Excellent
(62 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Kitchen

A hotel room with a desk, chair, television, and a window with curtains.

Studio Suite, 1 Queen Bed, Kitchen

8.8 out of 10
Excellent
(173 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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The price is €117
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About this property

Candlewood Suites New York City-Times Square by IHG

This smoke-free hotel features a fitness center, valet parking, and a business center. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
Candlewood Suites New York City-Times Square by IHG offers 188 accommodations with DVD players and safes. Flat-screen televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Candlewood Suites New York City-Times Square by IHG. During your stay, you're just a quick walk from Times Square. Free WiFi in public areas, a gym, and a business center are available.
  • Free WiFi
  • Valet parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 10-minute walk of Times Square and Madison Square Garden
  • Pets welcome for a fee
A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Candlewood Suites New York City-Times Square by IHG. For a fee, parking is available.

This New York hotel is smoke free.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 90 per day)
  • Limited on-site valet parking

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 32 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Weight limit: 80 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 22.96 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 90.0 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites City-Times
Candlewood Suites City-Times Aparthotel
Candlewood Suites City-Times Aparthotel New York Square
Candlewood Suites New York City-Times Square
Candlewood Suites New York City Times Square Hotel New York City
Candlewood Suites New York City-Times Square Aparthotel
Candlewood Suites City-Times Square Aparthotel
Candlewood Suites City-Times Square
Candlewood Suites New York City Times Square
Candlewood Suites CityTimes S

Candlewood Suites New York City-Times Square by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1192 out of 2177 reviews
Rating 8 - Good. 593 out of 2177 reviews
Rating 6 - Okay. 234 out of 2177 reviews
Rating 4 - Poor. 80 out of 2177 reviews
Rating 2 - Terrible. 78 out of 2177 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Mariagraciela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, friendly staff everything very nice and clean great location
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms & friendly staff!
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Marcella

Disliked: Cleanliness, amenities
Well located and quiet.
Stayed 10 nights in May 2026
Verified review

10/10 Excellent

Kumul

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for a busy city, would recommend.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stuff, wonderful location, complete kitchen.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as always, super staff and perfect location!
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Dheeraj

Liked: Cleanliness, staff & service
Great location, no fuss.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Cibele Stempniak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Staff super friendly.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints close to everything seemed safe outside the property love the kitchenette room comfy and shower was great, would stay again.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Ondra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, and larger than most in NYC. The kitchen was handy and was fully equipped with all that you would need. Great location too!
Stayed 8 nights in May 2026
Verified review

8/10 Good

Kristen

Liked: Staff & service, amenities
Excellent location
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly and helpful staff. It's a good hotel to stay in if you're up an about in new york city.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Wang Phio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location to everywhere, food, live shows, shopping, close to Times Square, Subway. Very happy with our stay here.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Tinisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Staff friendly & helpful.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

yorgis

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place to stay, quiet room, A/C perfect, awesome location and affordable price
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and welcoming.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Times Square, quiet and comfortable.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location in Times Square. Great hotel with great rooms.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was the perfect location to shows and Times Square. They held our luggage after we checked out so we could explore. The room was clean and we had a great view. I would definitely stay here again!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Great location close to all New York must see places. Staff was friendly. Would stay here again
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the heart of Manhattan staff very friendly
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

TZUCHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and well cleaned. The best thing is the hotel provides free coffee for all day.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and staff were always available, courteous and helpful. Would stay here again and recommend to others
Stayed 1 night in Mar 2026