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Crowne Plaza HY36 Midtown Manhattan by IHG

4.0 star property

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Photo gallery for Crowne Plaza HY36 Midtown Manhattan by IHG

Restaurant
Reception
Point of interest
Premium bedding, pillow-top beds, in-room safe, desk
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
320 W 36th St, New York, NY, 10018
  • Place, Madison Square Garden
    ‪3 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Place, Rockefeller Center
    ‪14 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪57 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(6 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(174 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(22 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Communication, Accessible Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Communication, Accessible Tub)

9.4 out of 10
Exceptional
(13 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Communications)

9.6 out of 10
Exceptional
(5 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds (Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Broadway)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Broadway)

8.0 out of 10
Very good
(1 review)
  • City view
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(188 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (High Floor)

8.2 out of 10
Very good
(31 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Communication, Accessible Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(14 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Hearald Square)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Hearald Square)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Crowne Plaza HY36 Midtown Manhattan by IHG

Hotel with a restaurant, 5-minute walk to Madison Square Garden
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and concierge services.
Crowne Plaza HY36 Midtown Manhattan by IHG offers 251 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
The breakfast at Crowne Plaza HY36 Midtown Manhattan by IHG gets high marks from our customers. During your stay, you're just a quick walk from Madison Square Garden. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness, low noise level, and overall comfort
  • Just a 5-minute walk from Madison Square Garden and 9 minutes by foot from Times Square
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. The business-friendly Crowne Plaza HY36 Midtown Manhattan by IHG also features a fitness center, concierge services, and complimentary newspapers in the lobby.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 10:30 AM.
Crowne Plaza HY36 Midtown Manhattan by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 6:00 AM to midnight (USD 67.50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: USD 14 to 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 34 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 14 to 35 per person
  • Nearby parking fee: USD 67.50 per day (1001 ft away; open 6:00 AM to midnight)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Midtown Manhattan Hotel
Crowne Plaza Midtown Manhattan New York
Crowne Plaza HY36 Midtown Manhattan Hotel
Crowne Plaza HY36 Hotel
Crowne Plaza HY36
Crowne Plaza Midtown Manhattan
Crowne Plaza HY36 Midtown Manhattan
Crowne Plaza HY36 Midtown Manhattan by IHG Hotel
Crowne Plaza HY36 Midtown Manhattan an IHG Hotel
Crowne Plaza HY36 Midtown Manhattan by IHG New York
Crowne Plaza HY36 Midtown Manhattan by IHG Hotel New York

Crowne Plaza HY36 Midtown Manhattan by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1389 out of 1952 reviews
Rating 8 - Good. 404 out of 1952 reviews
Rating 6 - Okay. 99 out of 1952 reviews
Rating 4 - Poor. 27 out of 1952 reviews
Rating 2 - Terrible. 33 out of 1952 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Vilhjálmur

Stayed 4 nights in Oct 2025

10/10 Excellent

Joseph

Stayed 3 nights in Nov 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Modern hotel in the perfect location for MSG, Times Square, etc. Easy walk to Chelsea and a little longer to the Village. Friendly staff and clean rooms. The rooms are small, but that’s to be expected in NYC. Highly recommend.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sarah

The hotel was clean and the front desk staff was friendly. I was attending a conference at the Javits center and it was an easy walk. I would stay again!
Stayed 2 nights in Nov 2025

10/10 Excellent

Maria

Stayed 5 nights in Oct 2025

8/10 Good

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff of hotel was absolutely wonderful on all levels. Room was clean and well appointed. Location ideal. Restaurant was pretty terrible. Food was average (fine!) But music was club level. Absolutely nuts. 90 percent empty. They mopped with chemical all aeound me whole I was eating. I ofdered to leave.
Stayed 1 night in Nov 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2025

10/10 Excellent

Alex

Stayed 2 nights in Oct 2025

10/10 Excellent

Luis Gabriel Toro

Stayed 2 nights in Oct 2025

6/10 Okay

Justin

Stayed 5 nights in Oct 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and we lived the room, beds and bathroom. All clean and neat. The staff was very helpful and friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Richard, Los Angeles

Great hotel
Stayed 3 nights in Oct 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at reception and the bell man went above and beyond. Housekeeping staff was thorough and kept the room tidy.
Stayed 3 nights in Oct 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough great things about my experience at this hotel! You feel fully welcomed as soon as you arrive! The rooms are spacious for a NYC hotel, extremely clean, modern and I was surprised at how quiet it was. We used the gym which was well stocked with a Peloton since we came to NYC to visit Peloton studios is was great to get prepared. It is well situated to walk everywhere! We walked to Times Square/ theatre district, Central Park, shopping on 5th, shopping at the iconic flagship Macy’s store, and to Peloton Studios. The bellman Andrew hooked us up with travel back to the airport at a lower cost than we could get ourselves.
Stayed 4 nights in Oct 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay - would definitely come back!
Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel. Service was great
Stayed 6 nights in Oct 2025

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay all around!!! Ryan was wonderful
Stayed 2 nights in Oct 2025

8/10 Good

Valentina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 4 nights in Sep 2025

8/10 Good

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located midtown hotel. Customer service great and rooms clean/comfortable.
Stayed 7 nights in Oct 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was clean, friendly, and accommodating for us.
Stayed 2 nights in Oct 2025

10/10 Excellent

jesus

Stayed 4 nights in Oct 2025

10/10 Excellent

Jayanti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Crown Plaza HY360 midtown was by far the best stay in Manhattan area. Hotel is awesome, staff is very courteous and friendly. Very close to Penn station. Area is safe and centrally located.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jeanne, Port Alberni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff ( all of them) went out of their way to make sure our stay was pleasant one. Greatly appreciated
Stayed 3 nights in Oct 2025