Embassy Suites by Hilton New York Manhattan Times Square

4.0 star property

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Photo gallery for Embassy Suites by Hilton New York Manhattan Times Square

Features a modern glass facade with a prominent entrance and large windows offering views of the surrounding area.
Experience the vibrant energy of the city at our hotel lobby, featuring a central reception desk with a digital display showcasing iconic street scenes.
Embassy Suites offers a welcoming exterior with a view into its interior seating area.
Enjoy a casual dining experience with a central counter, wooden tables, and a chalkboard sign.
Enjoy a city view from the comfort of this stylish room, featuring a plush bed and a wall-mounted art piece.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pet-friendly

Explore the area

Map
60 West 37th Street, New York, NY, 10018
  • Times Square
    ‪6 min walk‬
  • Empire State Building
    ‪6 min walk‬
  • Madison Square Garden
    ‪8 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

1 King Bed City View

8.6 out of 10
Excellent
(75 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(161 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed with Sofa bed, Accessible (Hearing, 3x3 Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa Bed (Empire Skyview)

7.6 out of 10
Good
(27 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Empire Skyview)

7.4 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony (Empire State Bldg Skyview)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (3x3 Shower)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (w/ roll-in shower)

7.6 out of 10
Good
(8 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Empire Skyview with Terrace)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

1 King Sky View

8.4 out of 10
Very good
(25 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(198 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

1 King Bed Sky View Hearing Accessible

9.4 out of 10
Exceptional
(14 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

8.2 out of 10
Very good
(17 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

1 King Bed City View, MOB Accessible with 3x3 Shower

9.2 out of 10
Wonderful
(14 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

1 King Sky View, Hearing Accessible

9.4 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking (hearing acc)

7.8 out of 10
Good
(16 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

1 King City View, MOB Hear Accessible with 3x3 Shower

8.0 out of 10
Very good
(6 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

1 King City View Balcony, Hear 3x3 Shower

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

1 King Sky View Balcony

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Embassy Suites by Hilton New York Manhattan Times Square

Hotel with free breakfast, a quick walk to 5th Avenue
This smoke-free hotel features a restaurant, 2 bars/lounges, and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
Embassy Suites by Hilton New York Manhattan Times Square offers 310 accommodations with laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

Our customers tell us they enjoy the free breakfast at Embassy Suites by Hilton New York Manhattan Times Square. During your stay, you're just a quick walk from 5th Avenue. Enjoy features like free WiFi in public areas and a free manager's reception, plus 2 bars.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy American cuisine while dining at The Heist
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from 5th Avenue and 6 minutes by foot from Bryant Park
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 6 meeting rooms are available. Event space at this hotel measures 3498 square feet (325 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton New York Manhattan Times Square.

This 4-star New York hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
The Heist - This lobby lounge specializes in American cuisine and serves dinner only.
The SkyLawn - This restaurant specializes in American cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 100 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Heist
  • The SkyLawn

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 24-hour business centre
  • 3,498 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 39 floors
  • Built in 2017
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 18 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night
  • Resort fee: USD 34.43 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 100 per day (49 ft away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 18 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton New York Midtown Manhattan Hotel
Embassy Suites Hilton Midtown Manhattan Hotel
Embassy Suites Hilton New York Midtown Manhattan
Embassy Suites Hilton New York Midtown Manhattan Hotel
Embassy Suites Hilton New York Midtown Manhattan
Embassy Suites by Hilton New York Manhattan Times Square Hotel
Hotel Embassy Suites by Hilton New York Midtown Manhattan
Embassy Suites by Hilton New York Midtown Manhattan New York
Embassy Suites Hilton Hotel
Embassy Suites Hilton

Embassy Suites by Hilton New York Manhattan Times Square Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1197 out of 2446 reviews
Rating 8 - Good. 666 out of 2446 reviews
Rating 6 - Okay. 346 out of 2446 reviews
Rating 4 - Poor. 137 out of 2446 reviews
Rating 2 - Terrible. 100 out of 2446 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Stayed 2 nights in May 2025

4/10 Poor

Courtney

Travelled with partner
Disliked: Property conditions & facilities
I definitely do not recommend this hotel. The rooms are extremely small, it was dirty upon arrival, floors were gross and did not appear to have been cleaned in some time, hair all over the bathroom, bugs stuck to the ceiling and the pillows smelled awful. They “cleaned” our room one day and it was still so gross, they only made the bed and changed out towels, they did not refill shampoo or conditioner.
Stayed 3 nights in May 2025

8/10 Good

turi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Rajdeep

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Feldman

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location and staff. Be aware of the $30 fee

The location of this hotel could not be beat. With walking distance of attractions and close to subway stations and Penn station for trains (8 min walk). Breakfast had lots of choices and the happy hour was nice to have a drink and recharge. The only complaint is that the space for breakfast/happy hour is tight, lots of people and not much room (but it is in the middle of NY and space is premium). The staff at every turn were professional and pleasant. One thing to be aware of is the mandatory $30 resort charge PER DAY! You get the credit at the restaurant/bar but be aware - use it or lose it!
Stayed 3 nights in May 2025

6/10 Okay

Cindy

Stayed 6 nights in Apr 2025

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness
Breakfast dining very crowded, difficulty in finding seats
Stayed 1 night in May 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the staff in the business next door being able to see cleanly into my room, but that's the city for you!
Stayed 3 nights in May 2025

6/10 Okay

Amy

Liked: Cleanliness
Disliked: Staff & service
Wait time to check in was weird l, staff not helpful even though we had already checked in and held bags while waiting for a room. Lack of seating in the few areas for “free” amenities. My room was handicapped and didn’t have a full length mirror. I was told all rooms have it but mine clearly didn’t. For the price point I paid I should have. I’ve stayed at embassy suites many times this isn’t a good one, even the free breakfast wasn’t good. The location was nice, it was close to the places I wanted to see.
Stayed 2 nights in May 2025

4/10 Poor

FNU

Disliked: Property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Babak

Stayed 2 nights in May 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are incredible. The room was clean and comfortable. Did I mention all the staff are incredible. They are extremely helpful and provide excellent customer service. The breakfast and evening reception are very busy and it is difficult to find a table at times and definitely worth attending.
Stayed 3 nights in May 2025

10/10 Excellent

Iurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Troy

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

Yanina, Redmond

Stayed 1 night in Apr 2025

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cigar excursion

Hotel was adequate...lots of construction out front...the patio on the pic is not complete...breakfast area is small...a city tax is added nightly and can be used at bar for drinks...staff was great...they did their best to make it papable...only minutes away from Empire State bldg... would I stay here again... probably not...I would explore other options...just my $0.02
Stayed 3 nights in Apr 2025

6/10 Okay

Jena

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location of the hotel is excellent—just steps away from Bryant Park, Times Square, and other major attractions. The hotel is clean and staff are friendly and attentive. The hotel includes some appealing perks like a daily cocktail hour and breakfast, along with a nightly bar credit. However, it’s important to note that these amenities are built into the steep room rate and extra charges that are incurred when you check in, so you're essentially paying for them in advance (even if you don't utilized them). Unfortunately, the value doesn't quite match the cost, particularly given the limited seating during breakfast and happy hour, and the long elevator waits, which can exceed 10 minutes during peak times. Guests on lower floors may not feel the impact as much, but if you're staying on a higher floor—like the 32nd—be prepared for significant delays, especially when checking out with luggage. We won't book this hotel again due to feeling so cramped everywhere. If you're looking for a hotel to spread out in and relax in common areas, this isn't it.
Stayed 4 nights in Apr 2025

2/10 Terrible

Leslie

Don’t use hotels.com

Despite having booked our stay here (and paying for it in full, and receiving confirmation from hotels.com), we did not stay here because hotels.com never confirmed our reservation with the hotel and the hotel was fully booked when we arrived. As a result, we ended up spending almost 2 hours in the lobby of the hotel, on the phone with hotels.com trying to get a reservation somewhere else nearby. The hotels.com rep was very nice and tried to be helpful but other hotels were booked as well. She also had to keep going back and forth between me and the various hotels she tried as she was trying to confirm availability. This ate up the bulk of our afternoon. There really was no excuse for this situation. Clearly this is a review for hotels.com rather than the hotel, though the hotel personnel did nothing to help us.
Stayed 2 nights in Apr 2025

2/10 Terrible

Carrie

Stayed 1 night in Apr 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Vanessa

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Hotel is in a great location and could walk most of my stay, Nadia was super helpful during check in, happy hour has a good buffet selection to snack on chips and salsa, yogurt and granola, popcorn, cheese cubes, fruit, and a soda fountain. I will definitely be back. Con to my stay- hairs in and out of shower could use a deep clean, sink stopper broken had to open with my hair clip, and floors had a residue but can be easily cleaned with Mr. Clean Antibacterial solution.
Stayed 2 nights in Apr 2025

10/10 Excellent

Noelia Jimena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect location for our first trip to NY
Stayed 2 nights in Apr 2025