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Fairfield Inn & Suites by Marriott New York ManhattanChelsea

2.5 star property

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Photo gallery for Fairfield Inn & Suites by Marriott New York ManhattanChelsea

Exterior
Netflix
Free daily continental breakfast
Room, 1 King Bed
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

Map
116 W 28th St, New York, NY, 10001
  • Madison Square Garden
    ‪6 min walk‬
  • Empire State Building
    ‪8 min walk‬
  • Times Square
    ‪16 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed

8.2 out of 10
Very good
(63 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(20 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

8.0 out of 10
Very good
(28 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Fairfield Inn & Suites by Marriott New York ManhattanChelsea

Art Deco hotel with free breakfast and a 24-hour fitness center
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a meeting room, and a 24-hour front desk are onsite. Housekeeping is available on request.
Fairfield Inn & Suites by Marriott New York ManhattanChelsea offers 110 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. Televisions come with cable channels and Netflix. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Fairfield Inn & Suites by Marriott New York ManhattanChelsea. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, a 24-hour gym, and a snack bar/deli are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 10-minute walk of 5th Avenue and Madison Square Garden
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business center, a meeting room, and limo/town car service are available. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Fairfield Inn & Suites by Marriott New York ManhattanChelsea.

This Art Deco New York hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet (86 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 18 floors
  • Art Deco architecture
  • Built in 2010
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV with cable channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 12:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Marriott ManhattanChelsea
Fairfield Inn Marriott ManhattanChelsea Hotel New York
Fairfield Inn Marriott New York ManhattanChelsea
Fairfield Inn Marriott New York ManhattanChelsea Hotel
Fairfield Inn Marriott New York ManhattanChelsea
Fairfield Inn Marriott ManhattanChelsea
Fairfield Inn Suites by Marriott New York ManhattanChelsea
Fairfield Inn Suites by Marriott New York ManhattanChelsea
Fairfield Inn Marriott New York ManhattanChelsea Hotel
Fairfield Inn Marriott ManhattanChelsea Hotel

Fairfield Inn & Suites by Marriott New York ManhattanChelsea Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 521 out of 1001 reviews
Rating 8 - Good. 276 out of 1001 reviews
Rating 6 - Okay. 113 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 45 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Matthw

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are a little outdated, but they are clean. Staff is professional and friendly. A big plus is the complimentary breakfast, great options and very tasty. Property is 5 min walk to Madison Square Garden and 15min to Times Square.
Stayed 3 nights in Mar 2025

10/10 Excellent

Shannon

Liked: Cleanliness
It was great
Stayed 2 nights in Jan 2025

10/10 Excellent

Abbie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a great hotel for a visit to NYC. The area is safe and the flower shops make it the best smelling street in the city. The subway is close and tons of shopping and food choices. Staff is great. FREE BREAKFAST!!!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, especially for the price. Stayed at numerous hotels in the city throughout the years - most more expensive than this one - and this one is just as good or better. The breakfast was better than I expected. Lots of good options. Free tea and coffee available for most of the day, free water in the lobby. The location was conveniently located next to two subway stops and was on a safe street. The only downside was that the rooms that faced the street could be a little loud at night due to traffic noises.
Stayed 4 nights in Feb 2025

10/10 Excellent

Anu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and clean room! Great location and perfect value for our money.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 5 nights in Feb 2025

6/10 Okay

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Miriam

Travelled with group
Liked: Staff & service, property conditions & facilities
Love the location, close to everything! Could improve the cleaning of the bathromm
Stayed 5 nights in Feb 2025

8/10 Good

Lindsey

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great! The room was not ready when we checked in at 3:00PM but they upgraded the room for the inconvenience.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Area
Stayed 3 nights in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Cierra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

DIANA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option to stay in NY. Walking distance from Time Square. Subway accesible from both corners different routes. Super confy beds and great breakfast.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sean, Ashburn

Stayed 1 night in Jan 2025

8/10 Good

Sovereign

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Beds were very uncomfortable
Stayed 2 nights in Jan 2025

8/10 Good

jessica

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here with my daughter. It’s a great mid town option to up or down manhattan. Subway stations are a block away. Staff was so kind and having breakfast in the morning is the biggest plus.
Stayed 3 nights in Dec 2024

8/10 Good

L Angelique

Stayed 1 night in Jan 2025

10/10 Excellent

Sudhakar

Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Nga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly. The beds are very soft and lumpy. Overall great stay.
Stayed 2 nights in Jan 2025

8/10 Good

Kimera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Aisha, Brooklyn

Stayed 1 night in Jan 2025

10/10 Excellent

JANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025