Hampton Inn Madison Square Garden Area Hotel

3.0 star property

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Photo gallery for Hampton Inn Madison Square Garden Area Hotel

Exterior
Reception
Restaurant
Reception
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

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116 W 31 Street, New York, NY, 10001
  • Madison Square Garden
    ‪5 min walk‬
  • Empire State Building
    ‪6 min walk‬
  • Times Square
    ‪13 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪15 min drive‬

Room options

Room, 1 King Bed, Accessible (Roll-In Shower, Mobilty & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Drinks & Snacks)

9.0 out of 10
Wonderful
(4 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking (Drinks & Snacks)

8.4 out of 10
Very good
(35 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed, Non Smoking

8.2 out of 10
Very good
(59 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

7.8 out of 10
Good
(9 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(114 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(11 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(93 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Hampton Inn Madison Square Garden Area Hotel

Hotel with free breakfast, a short walk to Madison Square Garden
A fitness center, a snack bar/deli, and valet parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and concierge services are onsite.
Hampton Inn Madison Square Garden Area Hotel offers 136 accommodations with DVD players and safes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hampton Inn Madison Square Garden Area Hotel. During your stay, you're just a quick walk from Madison Square Garden. You'll find features like free breakfast and free WiFi in public areas, plus a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Valet parking and RV/bus/truck parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the local sightseeing
  • Just a 4-minute walk from Madison Square Garden and 5 minutes by foot from 5th Avenue
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. You'll find a business center on site. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Hampton Inn Madison Square Garden Area Hotel. For a fee, parking is available.

This 3-star New York hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 70 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (48 centimetre wide door)
  • Raised toilet seat (48 centimetre high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 19 floors
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 70.00 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Madison Square Garden Area
Hampton Inn Madison Square Garden Area Hotel
Hampton Inn Madison Square Garden Area Hotel New York
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Hampton Madison Square Area
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Hampton Inn Madison Square Garden Area Hotel New York
Hampton Inn Madison Square Garden Area Hotel Hotel New York

Hampton Inn Madison Square Garden Area Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 580 out of 1365 reviews
Rating 8 - Good. 436 out of 1365 reviews
Rating 6 - Okay. 229 out of 1365 reviews
Rating 4 - Poor. 78 out of 1365 reviews
Rating 2 - Terrible. 42 out of 1365 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Danielle

Travelled with partner
Liked: Staff & service
It's a fair price for a Manhattan hotel. The facility is old building and very small
Stayed 2 nights in Feb 2025

10/10 Excellent

Cameron

Stayed 4 nights in May 2025

10/10 Excellent

Jonn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff! So friendly and helpful.

Such great and friendly service! We had a problem of our own making and Adriana and Artem totally resolved our issue, all with a smile! So grateful to them.
Stayed 3 nights in May 2025

6/10 Okay

Jose

Good location, very close to a lot tourist attraction and good transportation.
Stayed 2 nights in Jun 2025

6/10 Okay

Ion

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Zhanadil

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks to Edwin (Reception) for his kind understanding and support! Much appreciated!!
Stayed 4 nights in May 2025

8/10 Good

Jenni

Travelled with family
Liked: Staff & service
Excellent location, friendly & helpful staff!
Stayed 4 nights in May 2025

4/10 Poor

Halle, Seattle

Business traveller
I got the “Expedia room” again. Wheelchair accessible. Felt like a basement closet. Tiny window overlooking filth. This hotel is pretty tired and feels a bit sketch.
Nice view
Stayed 2 nights in May 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff, very comfy bed and clean room. Breakfast not so great with limited options and plastic cutlery that is virtually unusable.
Stayed 4 nights in May 2025

6/10 Okay

Clifford

Stayed 4 nights in May 2025

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

4/10 Poor

Cruz

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I rarely leave negative reviews, but my experience at this hotel has been incredibly frustrating. For two days in a row, our room was not cleaned — no housekeeping, no fresh towels, nothing. When I brought it to the attention of the front desk, I was met with a completely indifferent response. I mentioned that our room hadn’t been cleaned the day before, and all I got was a dismissive, “Oh, give them time. It’s done every day before 5 PM.” Well, that didn’t happen. Again. No one ever came to clean the room. We waited, gave them time, and still nothing. It’s incredibly disappointing to be treated like your concerns don’t matter, especially when you’re paying for a service that just isn’t being delivered. I understand that things can get busy, but a little accountability and genuine customer service would go a long way. Unfortunately, we won’t be staying here again.
Stayed 4 nights in May 2025

8/10 Good

Cloreen E

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

6/10 Okay

ALEKSANDR

Stayed 6 nights in May 2025

6/10 Okay

Matthew

Disliked: Staff & service
Stay was ok. Tried to do early check in and they didn't have anything available. Waited unless check in time at 3 pm and they still didn't have a room available. Asked for a copy of the receipt for the stay and front desk said they would email it to me. They never sent it and after check out there was an additional fee of some sort. Since I don't have a copy of the receipt I have no idea what it is for.
Stayed 3 nights in May 2025

10/10 Excellent

Gloria, Grayslake

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

joseph

Stayed 1 night in Apr 2025

10/10 Excellent

Perry

Stayed 3 nights in May 2025

8/10 Good

Asavari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mirja

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is in such a great location, and the reason why we chose to stay here. it's close to korea town for great restaurants. the rooms were spacious enough and clean. the staff were friendly and very helpful-- i had to last minute cancel then re-book my room, and they were so understanding and made it work.
Stayed 2 nights in May 2025

8/10 Good

Ray

Travelled with partner
Liked: Cleanliness, staff & service
Property was adequate but great location to msg
Stayed 3 nights in May 2025

8/10 Good

Anne

Business traveller
Stayed 1 night in May 2025

8/10 Good

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place very quiet !
Stayed 6 nights in May 2025

6/10 Okay

vaibhav

Business traveller
Liked: Staff & service
Disliked: Amenities
The hotel is quite old.. though the staff and service have tried to maintain cleanliness. The road behind my room’s window was bit busy so could hear some honking.. The room size was very small. Stayed for 2 night.. Very close to 34 penn.
Stayed 3 nights in May 2025

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was excellent.Room service was great, extra towels was given when needed, the room was clean when I arrived .Great view of city from the hotel room.I will definitely stay again.
Stayed 3 nights in May 2025