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Heritage Hotel

2.5 star property

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Photo gallery for Heritage Hotel

1 bedroom, in-room safe, desk, blackout curtains
Interior entrance
Reception
Exterior
Standard Room, 2 Full Beds, Sofa, Non Smoking

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

Map
18 West 25th Street, New York, NY, 10010
  • Empire State Building
    ‪8 min walk‬
  • Madison Square Garden
    ‪11 min walk‬
  • Times Square
    ‪19 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for 1 King Bed, Empire State Building View

1 King Bed, Empire State Building View

1 King Bed, Empire State Building View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite

Family Suite

  • 32 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Full Beds, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 2 Full Beds, Non Smoking

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Petite Room, 2 Double Beds, Non Smoking

Petite Room, 2 Double Beds, Non Smoking

Petite Room, 2 Double Beds, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

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Exterior

Chelsea Inn

  • Free WiFi
  • Air conditioning
4.0 out of 5, Very good, (1584)
The price is €146
for 1 room
includes taxes & fees
1 Jul - 2 Jul
Chelsea Inn

About this property

Heritage Hotel

Hotel with a 24-hour fitness center, steps from Madison Square Park
A 24-hour fitness center, a 24-hour business center, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance. Housekeeping is available on request.
Heritage Hotel offers 111 accommodations with safes and hair dryers. Televisions come with premium satellite channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Heritage Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, a 24-hour gym, and a 24-hour business center are available.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from Madison Square Park and 4 minutes by foot from Flatiron Building
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Heritage Hotel.

This New York hotel is smoke free.

Languages

Chinese (Mandarin), English, German, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking; discounts available

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Heritage Hotel New York
Heritage Hotel Hotel
Heritage Hotel New York
Heritage Hotel Hotel New York

Heritage Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 648 out of 1547 reviews
Rating 8 - Good. 485 out of 1547 reviews
Rating 6 - Okay. 243 out of 1547 reviews
Rating 4 - Poor. 84 out of 1547 reviews
Rating 2 - Terrible. 87 out of 1547 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julio

Stayed 2 nights in Mar 2025

8/10 Good

MaKensey Kaye

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Better than expected!

Honestly, it was better than expected which was great because I didn’t expect much. The location is incredible! And for the price, I definitely think it was worth it! We had 3 people in a 2 bed room and although it was a little cramped, we made it work. We were also there for a week so we got used to it.
Stayed 6 nights in Mar 2025

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I totally recommend this hotel. Front desk were extremely helpful and kind with me and my family. Close to everything as well.
Stayed 6 nights in Mar 2025

6/10 Okay

James

Liked: Cleanliness

It was a place to sleep

It was a place to sleep. Older, out-of-date remodeling. My guess was rooms were created out of larger ones, which made the rooms and halls tiny. Television reception was terrible. Water had a distinct cedar after raste, perhaps from the water tank? Area was nice, Flatiron Building, Chelsea, etc.
Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas

Stayed 9 nights in Feb 2025

8/10 Good

Thomas

Travelled with family
Liked: Staff & service

Good one night stay

Front desk friendly and liked location in a nice neighborhood.
Stayed 1 night in Mar 2025

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. And a bathtub!
Stayed 1 night in Mar 2025

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect affordable option for a great stay in a great location! Room was clean, spacious and had a view of the Empire State Building. We will definitely be back!
Stayed 2 nights in Mar 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Porfirio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Indira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the Empire State building. Good transport links to Statue of Liberty, 9/11 Memorial.
Stayed 5 nights in Mar 2025

10/10 Excellent

Laura

Stayed 1 night in Feb 2025

6/10 Okay

Sabine

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is outdated and not well kept. Staff is friendly and the location is perfect.
Stayed 6 nights in Mar 2025

6/10 Okay

Brad

Travelled with family
Liked: Staff & service
Very small rooms but also inexpensive.
Stayed 1 night in Mar 2025

10/10 Excellent

Clifton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Sara T

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff.
Stayed 2 nights in Mar 2025

8/10 Good

Lea

Travelled with family
Liked: Cleanliness, staff & service
We chose this hotel for the price, location, and for the good rating from others that had come before us. We appreciated to have a hot shower and a comfortable bed to sleep in after a day out and about. What we liked least was that the room was small.
Stayed 4 nights in Mar 2025

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Easy check in and convenient.
Stayed 3 nights in Mar 2025

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spent the weekend here for a hockey game at MSG. Upon arriving, we stored our luggage and left for our first stop in our itinerary. We literally got around the corner to the flat iron building and my friend became really ill. Panicking,, got back to the hotel and Zee( the lady at the desk) and the other staff immediately got us into a room ( 5 hours before check-in) so my friend could lay down and relax. They all treated us with genuine concern and grace!! It was our first visit back to NYC in many years and all i can say is the people at Heritage hotel went above and beyond to make us feel welcome. The people of New York were the kindest, considerate, and helpful people I've encountered in quite a while. Going from panic mode to feeling like being at home by the time we went home, it was saddening to leave. Centrally located to everything in Manhattan too!! From the bottom of our hearts, thank you to Zee and all the staff at Heritage hotel!! William and Angela from Canada!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Kris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 3 nights in Feb 2025

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service
Great location. Convenient for everything you want to do in NYC.
Stayed 1 night in Feb 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came as billed. Was clean.
Stayed 1 night in Feb 2025

8/10 Good

Heidie

Stayed 1 night in Feb 2025

8/10 Good

Luke

Stayed 2 nights in Feb 2025

8/10 Good

Andrew, Boxborough

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and service. The staff let my son use the business center for a prolonged period of time, and they let my son and his friends stay in the room for an extra hour past the checkout time. Hotel is clean and in a nice quiet location. Only complaint is housekeeping. My son requested housekeeping a day before and nobody came the following day. But overall a great inexpensive hotel in Manhattan.
Stayed 2 nights in Feb 2025