Heritage Hotel

2.5 star property

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Photo gallery for Heritage Hotel

Front of property
Fitness facility
Reception
Lobby lounge
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • 24/7 front desk

Explore the area

View in a map
18 West 25th Street, New York, NY, 10010
  • Place, 5th Avenue
    ‪1 min walk‬
  • Place, Madison Square Park
    ‪2 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪29 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(135 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds, Non Smoking

8.2 out of 10
Very good
(40 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Standard Room, 3 Single Beds, Non Smoking

8.2 out of 10
Very good
(15 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

Standard Room, 2 Full Beds, Non Smoking

7.4 out of 10
Good
(25 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Full Beds, Sofa, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Family Suite

8.8 out of 10
Excellent
(16 reviews)
  • 32 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Petite Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(26 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

1 King Bed, Empire State Building View

8.4 out of 10
Very good
(17 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Heritage Hotel

A 24-hour fitness center, a 24-hour business center, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance. Housekeeping is available on request.
Heritage Hotel offers 111 accommodations with safes and hair dryers. Televisions come with premium satellite channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Heritage Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, a 24-hour gym, and a 24-hour business center are available.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Madison Square Park and 3 minutes by foot from Flatiron Building
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Heritage Hotel.

This New York hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking; discounts available

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Heritage Hotel New York
Heritage Hotel Hotel
Heritage Hotel New York
Heritage Hotel Hotel New York

Heritage Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 758 out of 1734 reviews
Rating 8 - Good. 535 out of 1734 reviews
Rating 6 - Okay. 254 out of 1734 reviews
Rating 4 - Poor. 88 out of 1734 reviews
Rating 2 - Terrible. 99 out of 1734 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Marie-Elise

Travelled with family
Liked: Staff & service
The staff was very friendly and helpful.
Stayed 5 nights in Dec 2025

10/10 Excellent

Thomas

Stayed 2 nights in Dec 2025

4/10 Poor

Matthew

Stayed 2 nights in Dec 2025

10/10 Excellent

Toru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Dec 2025

4/10 Poor

Jurgita

Disliked: Cleanliness, amenities, property conditions & facilities
Very outdated.
Stayed 9 nights in Dec 2025

4/10 Poor

Marta

Stayed 2 nights in Dec 2025

6/10 Okay

Keyana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No wash clothes, bathroom barely cleaned, hair on bed.
Stayed 1 night in Dec 2025

8/10 Good

Janeth

Stayed 3 nights in Dec 2025

8/10 Good

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the family suite, the rooms were spacious and clean. The bathroom walls had some scuffs and needed paint touch up and the bathroom was really small, but overall not bad. The beds were comfortable and we had a nice view of the Empire State Building. Chelsea Flea is across the street, flat iron building, Korea Town and Harry Potter store are all very short walk and Time Square was about 10 minutes away. Staff was supper friendly and there are convenient parking options near by
Stayed 3 nights in Dec 2025

10/10 Excellent

Ana Daniela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, near 5th avenue, lots Of shops and restaurants
Stayed 3 nights in Dec 2025

8/10 Good

Robert Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The heater worked well, the shower got hot water
Stayed 4 nights in Dec 2025

8/10 Good

Prottoy

Travelled with family
Liked: Cleanliness, amenities
Everything went well with us, overall. But, the room we stayed in was a little smaller than expected.
Stayed 1 night in Dec 2025

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small for 4 people but very clean and comfortable. Appreciated the location, right in the heart of manhattan! 2 fast elevators. Friendly staff. We would stay here again for sure!
Stayed 1 night in Dec 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service
The staff was courteous and the check in and check out process was very fast. It is exactly what we expected for the price. We knew it woyld be a basic room and we were tot3fine with that.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities
The front desk staff were very friendly and helpful. The location was quiet but close to restaurants and the subways. The room was small (typical for NYC) but clean.
Stayed 3 nights in Dec 2025

10/10 Excellent

Nidia Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excelente ubicacion, personal amable, habitación cómoda, viaje de invierno, excelente calefaccion, limpio, seguro y tranquila area de estancia en Flatiron District sin tanto bullicio, cerca de markets con comida rica y restaurantes. Muy recomendado 5 estrellas por todo lo que puedas encontrar a un precio razonable.
Stayed 4 nights in Dec 2025

10/10 Excellent

Lili

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite convenient and reasonably priced hotel with friendly and helpful staff. No frills but clean and great shower.
Stayed 2 nights in Dec 2025

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room!
Stayed 3 nights in Dec 2025

10/10 Excellent

Arturo, Santa Ana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service 24/7. Great Empire State view, in the middle of a lot of restaurants, a flee market and several convenience stores.
Stayed 5 nights in Dec 2025

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

6/10 Okay

Kathryn

Stayed 3 nights in Dec 2025

8/10 Good

Kiara

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was helpful and friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Jacob

Stayed 1 night in Dec 2025

2/10 Terrible

Jeanette

Travelled with group
Stayed 1 night in Dec 2025

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were wonderfully friendly. Check in and out was really speedy. We had the 2 bed suite and it suited us perfectly. It’s not a huge suite but still plenty of room for us. Everything worked well - hot water, heating, toiletries & towels provided. The location was excellent. No noise disturbance at night. We walked almost everywhere. Would certainly stay again - value for money.
Stayed 5 nights in Dec 2025