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Hilton Garden Inn New York/Central Park South-Midtown West

3.5 star property

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Photo gallery for Hilton Garden Inn New York/Central Park South-Midtown West

Exterior
Reception
In-room safe, desk, laptop workspace, iron/ironing board
Breakfast, lunch and dinner served
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Housekeeping

Explore the area

View in a map
237 West 54th Street, New York, NY, 10019
  • Place, Broadway
    ‪1 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Central Park
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Two Queen Room with Terrace

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Two Queen Room with Terrace

  • Sleeps 4

View all photos for Deluxe Two Double Room with Terrace

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Two Double Room with Terrace

  • Sleeps 4

View all photos for Deluxe King Room with Terrace

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe King Room with Terrace

  • Sleeps 2

View all photos for Junior Suite

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite

  • Sleeps 2

View all photos for Premium Two Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Two Double Room

  • Sleeps 4

View all photos for Premium King Room with City View

In-room safe, desk, laptop workspace, iron/ironing board

Premium King Room with City View

  • Sleeps 2

View all photos for Premium Two Queen Room with City View

In-room safe, desk, laptop workspace, iron/ironing board

Premium Two Queen Room with City View

  • Sleeps 4

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

8.4 out of 10
Very good
(176 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, City View

8.4 out of 10
Very good
(129 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace

7.4 out of 10
Good
(6 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

8.0 out of 10
Very good
(54 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

8.2 out of 10
Very good
(13 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

8.4 out of 10
Very good
(7 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds

8.2 out of 10
Very good
(32 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | Living area

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Terrace

Deluxe Room, 2 Queen Beds, Terrace

Deluxe Room, 2 Queen Beds, Terrace

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bay View (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible, Bay View (Hearing)

  • 26 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Terrace

Deluxe Room, 2 Double Beds, Terrace

Deluxe Room, 2 Double Beds, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

8.4 out of 10
Very good
(18 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, City View

8.0 out of 10
Very good
(3 reviews)
  • 19 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, City View

7.6 out of 10
Good
(13 reviews)
  • 19 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds (Drinks & Snacks)

7.4 out of 10
Good
(10 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Drinks & Snacks)

7.2 out of 10
Good
(5 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobilty & Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower, Mobilty & Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

7.8 out of 10
Good
(6 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Two Double Room

  • Sleeps 4

View all photos for Two Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Two Queen Room

  • Sleeps 4

View all photos for Mobility and Hearing Accessible Two Double Room with Roll In Shower

In-room safe, desk, laptop workspace, iron/ironing board

Mobility and Hearing Accessible Two Double Room with Roll In Shower

  • Sleeps 4

View all photos for Two Double Room with City View

In-room safe, desk, laptop workspace, iron/ironing board

Two Double Room with City View

  • Sleeps 4

View all photos for Mobility and Hearing Accessible King Room with Roll In Shower

In-room safe, desk, laptop workspace, iron/ironing board

Mobility and Hearing Accessible King Room with Roll In Shower

  • Sleeps 2

View all photos for Hearing Accessible King Room

In-room safe, desk, laptop workspace, iron/ironing board

Hearing Accessible King Room

  • Sleeps 2

View all photos for King Room with City View

In-room safe, desk, laptop workspace, iron/ironing board

King Room with City View

  • Sleeps 2

View all photos for Mobility and Hearing Accessible King Room with Roll In Shower and View

In-room safe, desk, laptop workspace, iron/ironing board

Mobility and Hearing Accessible King Room with Roll In Shower and View

  • Sleeps 2

View all photos for Mobility and Hearing Accessible Premium King Room with Roll In Shower

Bathroom

Mobility and Hearing Accessible Premium King Room with Roll In Shower

  • Sleeps 2

View all photos for Hearing Accessible Two Queen Room with City View

In-room safe, desk, laptop workspace, iron/ironing board

Hearing Accessible Two Queen Room with City View

  • Sleeps 4

Two Queen Room with City View

  • Sleeps 4

Suite, 1 King Bed, Accessible, City View (Mob & Hearing, Roll-in Shower, Corner)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, City View, Corner (W/Ex Bath)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Queen Room

  • Sleeps 2

King Room

  • Sleeps 2

1 Kg Suite Mob/Hear Acc Ri Shwr Cnr City View

  • Sleeps 4

2 Queen Corner Suite City View W/Extra Bath

  • Sleeps 4

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About this property

Hilton Garden Inn New York/Central Park South-Midtown West

Hotel with a restaurant, steps from Broadway
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking, and coffee/tea in a common area.
Hilton Garden Inn New York/Central Park South-Midtown West offers 401 air-conditioned accommodations with laptop-compatible safes and safes. 40-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn New York/Central Park South-Midtown West. During your stay, you're just a quick walk from Broadway. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the central location
  • Steps from Broadway and 6 minutes by foot from Central Park
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Garden Inn New York/Central Park South-Midtown West. Parking is available for a fee.
For a fee, guests can enjoy to-go breakfast daily from 6 AM to 11 AM.
Onsite venue - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 75 per day)
  • Secured, covered valet parking on site (USD 95 per day)

Food and drink

  • Daily breakfast to-go available 6 AM to 11 AM for a fee: USD 22 to 22 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 800 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 67

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 22 to 22 per person
  • Covered self parking fee: USD 75 per day
  • Covered valet parking fee: USD 95 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 67 (subject to availability)
  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn New York Central Park South-Midtown West
Hilton Garden Inn Park South-Midtown Hotel
Hilton Garden Inn Park South-Midtown Hotel New York Central West
Hilton Garden Inn New York/Central Park South-Midtown West Hotel
Hilton Garden Inn York/Central
Hilton Garden Inn New York/Central Park South Midtown West
Hilton Garden Inn YorkCentral
Hilton Garden Inn New York/Central Park South-Midtown West Hotel

Hilton Garden Inn New York/Central Park South-Midtown West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 943 out of 2299 reviews
Rating 8 - Good. 611 out of 2299 reviews
Rating 6 - Okay. 381 out of 2299 reviews
Rating 4 - Poor. 178 out of 2299 reviews
Rating 2 - Terrible. 186 out of 2299 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ronald

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee machine didn't work. Staff just walked away, didn't care. Elevators don't work. Extra 6.53 charge on credit card for who knows what
Stayed 7 nights in Aug 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and clean. Staff were nice and attentive. Nice restaurants or food options close by. Only negative was elevators were very slow had to take the stairs a couple times
Stayed 5 nights in Aug 2025

10/10 Excellent

Zahyda

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Melinda

Travelled with family
Disliked: Amenities
The elevator was broken on the 32nd floor and we would wait 45 minutes each time we went up or down there was 20 people waiting at a time. It was the worst hotel I’ve ever been at.
Stayed 1 night in Aug 2025

2/10 Terrible

Joshua

Stayed 1 night in Aug 2025

8/10 Good

Catherine

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Tim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The elevator situation was ridiculous. We had to plan around elevator wait.
Stayed 2 nights in Aug 2025

2/10 Terrible

Elizabeth

Travelled with family
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Johnny

Stayed 1 night in Aug 2025

2/10 Terrible

Joseph

Travelled with family
Disliked: Amenities
The hotel needs to be closed. It’s being managed poorly and only one out of the three elevators were publicly available. The wait time was about 10 minutes to get one. The rooms are tolerable but the ac is not regulating properly. No TV remote was in the room and the outer door slammed each time you leave the room.
Stayed 2 nights in Aug 2025

2/10 Terrible

Joseph

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Unknown to us at booking, the hotel was under extreme renovations (which were needed) and it was impossible to get an elevator. Our room was musty and extremely damp. The humidity in the room was 70%. The AC did not work properly and it was difficulty maintaining a comfortable temperature. We were approached by Dale who was very nice. He offered a discount for the inconveniences. The other employee who did a great job was Sean and I personally thanked him for listening and his understanding. The hotel does not have a place to relax outside like a courtyard so it made the stay unbearable. I won’t stay again or recommend a stay at this hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Madeline

Stayed 1 night in Aug 2025

6/10 Okay

Chana

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
2 of 3 Elevators were out of service as well as gym . Wait time was
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly comfortable hotel

Very spacious room. Very helpful courteous front desk staff.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Moshe

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Elevators were EXTREMELY slow and one of them was "in service" the entire stay. Parking is in a different lot across the street and was $85/night--more expensive than other options in the area.
Stayed 3 nights in Aug 2025

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, staff & service, room comfort

NYC

All was great. Staff and room. Clean quiet and great location. Elevators were the drag. Had a 10-15 minute wait on getting an elevator.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is located on west 54th street, fairly convenient to much of midtown Manhattan. Outside of the hotel, the street felt grungy (not their fault). The bed was comfortable and a decent size for that location and the price. A garage was very nearby and surprisingly low priced - for midtown Manhattan.
Stayed 1 night in Aug 2025

6/10 Okay

Diane

Travelled with family
Liked: Cleanliness, staff & service
Location was perfect for walking to our theater and Times Square. Worst problem: Elevators were not functioning properly the entire visit. From our room on the 15th floor we never waited less than 10 min for the elevator and often more. Unacceptable.
Stayed 2 nights in Aug 2025

4/10 Poor

Lisa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beds were not comfortable and my booking was bumped to a room with 2 double beds instead of 2 queen beds as initially booked. I was not notified about the change at all and there were 4 of us staying in one room. This made for an uncomfortable sleep. Apparently they over booked the room type. I was compensated with breakfast vouchers after I questioned why we only had double beds. Staff was friendly, but I was very disappointed.
Stayed 3 nights in Aug 2025

6/10 Okay

Matt, Whittier

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location is great, it is clean, staff are nice and professional. But the elevator service is so bad that I would not stay here again. It can take 20 minutes or more for an elevator to arrive and often they are already full. The elevator cabins are small and only two of the elevators were operational, and for short time only one. If you do decide to stay here I recommend a very low floor so that you can use the stairs if needed.
Stayed 9 nights in Jul 2025

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and clean hotel! The only concern we had was with the AC not cooling to the set number we chose so sometimes we’d wake up to 78 degree so just watch out!
Stayed 2 nights in Aug 2025

6/10 Okay

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location of this hotel was perfect, close to plenty of subway stations and close to Times Square. The issue we had was with the lifts. There was only 2 working lifts for a very populated building, these lifts were very small and others would push in front as there was no order. We had to plan our day around the lift. Whilst at the hotel they do warn you of the demand of the lift- however we would typically wait 10-20 minutes for the lift! There was no stairs to use to walk up instead of waiting for the lift. In addition the gym was under construction which was frustrating as well as the lift.
Stayed 4 nights in Aug 2025

6/10 Okay

amir

Stayed 2 nights in Jul 2025