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Hilton Garden Inn New York/Manhattan-Chelsea

3.0 star property

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Photo gallery for Hilton Garden Inn New York/Manhattan-Chelsea

Restaurant
Reception
Lobby
Premium bedding, desk, laptop workspace, blackout curtains
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
121 W 28th St, New York, NY, 10001
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪33 min drive‬

Room options

View all photos for Room

Premium bedding, desk, laptop workspace, blackout curtains

Room

  • Sleeps 4

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Premium bedding, desk, laptop workspace, blackout curtains

Room

  • Sleeps 2

View all photos for King Evolution

Premium bedding, desk, laptop workspace, blackout curtains

King Evolution

8.6 out of 10
Excellent
(223 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout curtains

2 Queen Beds

7.6 out of 10
Good
(130 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Double Beds Roll In Shower

Premium bedding, desk, laptop workspace, blackout curtains

Two Double Beds Roll In Shower

7.4 out of 10
Good
(25 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for One King Bed Roll In Shower

Premium bedding, desk, laptop workspace, blackout curtains

One King Bed Roll In Shower

8.2 out of 10
Very good
(21 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed City View

Premium bedding, desk, laptop workspace, blackout curtains

One King Bed City View

8.4 out of 10
Very good
(26 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds City View

Premium bedding, desk, laptop workspace, blackout curtains

Two Queen Beds City View

8.4 out of 10
Very good
(75 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Higher Floor)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Higher Floor)

8.6 out of 10
Excellent
(98 reviews)
  • City view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Higher Floor)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking (Higher Floor)

8.0 out of 10
Very good
(71 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Premium bedding, desk, laptop workspace, blackout curtains

Room

  • Sleeps 2

View all photos for Room

Premium bedding, desk, laptop workspace, blackout curtains

Room

  • Sleeps 4

View all photos for Room

Premium bedding, desk, laptop workspace, blackout curtains

Room

  • Sleeps 2

View all photos for Room

Premium bedding, desk, laptop workspace, blackout curtains

Room

  • Sleeps 2

View all photos for Room

Premium bedding, desk, laptop workspace, blackout curtains

Room

  • Sleeps 4

View all photos for Room

Premium bedding, desk, laptop workspace, blackout curtains

Room

  • Sleeps 2

View all photos for Room

Premium bedding, desk, laptop workspace, blackout curtains

Room

  • Sleeps 4

Guest Room With 2 Double Beds And Roll-in Shower-Mobility Accessible

  • Sleeps 4

King Room-High Floor

  • Sleeps 2

King Room With City View-High Floor

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

View all photos for 2 Queen Beds With City View Higher Floor

Premium bedding, desk, laptop workspace, blackout curtains

2 Queen Beds With City View Higher Floor

  • Sleeps 4

2 Queen Beds, High Floor, Room

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

View all photos for Room

Premium bedding, desk, laptop workspace, blackout curtains

Room

  • Sleeps 4

View all photos for Room

Premium bedding, desk, laptop workspace, blackout curtains

Room

  • Sleeps 2

View all photos for Room

Premium bedding, desk, laptop workspace, blackout curtains

Room

  • Sleeps 4

King Room

  • Sleeps 2

View all photos for Room

Premium bedding, desk, laptop workspace, blackout curtains

Room

  • Sleeps 2

View all photos for Room

Premium bedding, desk, laptop workspace, blackout curtains

Room

  • Sleeps 2

View all photos for Room

Premium bedding, desk, laptop workspace, blackout curtains

Room

  • Sleeps 4

View all photos for Room

Premium bedding, desk, laptop workspace, blackout curtains

Room

  • Sleeps 2

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About this property

Hilton Garden Inn New York/Manhattan-Chelsea

Along with a snack bar/deli, this smoke-free hotel has a 24-hour business center and self parking. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services, and a 24-hour front desk.
Hilton Garden Inn New York/Manhattan-Chelsea offers 169 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The shopping around Hilton Garden Inn New York/Manhattan-Chelsea gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. You'll find features like free WiFi in public areas, plus a snack bar/deli and a 24-hour business center.
  • Free WiFi and wired Internet
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and a porter
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Within a 10-minute walk of 5th Avenue and Madison Square Garden
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Hilton Garden Inn New York/Manhattan-Chelsea. Parking is available for a fee.

This 3-star New York hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 55 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 to 25 for adults and USD 10 to 25 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 22 floors
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25.00 for adults, and USD 10 to 25.00 for children
  • Covered self parking fee: USD 55.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel New York/Chelsea
Hilton Garden Inn New York/Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea
Hilton Garden Inn York/Manhattan-Chelsea
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
Hilton York Manhattan Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea New York
Hilton Garden Inn New York/Manhattan-Chelsea Hotel New York

Hilton Garden Inn New York/Manhattan-Chelsea Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1384 out of 3197 reviews
Rating 8 - Good. 937 out of 3197 reviews
Rating 6 - Okay. 504 out of 3197 reviews
Rating 4 - Poor. 207 out of 3197 reviews
Rating 2 - Terrible. 165 out of 3197 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Natalie

Stayed 1 night in Feb 2026

10/10 Excellent

Pedro Miguel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was great for the price!
Stayed 3 nights in Feb 2026

10/10 Excellent

Marisela

Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Jan 2026

10/10 Excellent

Dayron

Stayed 4 nights in Jan 2026

6/10 Okay

Ritzy

Disliked: Cleanliness, amenities, property conditions & facilities
Everyone was friendly , but the hotel is very much dated , the beds are very old, with stains on the box spring. I was scared I was going g to see bed bugs. The bathroom, was a mess the toilet seat needs to be replaced. Walls had like mold stains on it. I call ask for a blanket, she advised that housekeeping was not there, so I had to sleep with my jacket on , because I was cold .
Stayed 3 nights in Feb 2026

10/10 Excellent

JENNIFER

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean, comfortable, warm, and close to Times Square’s.
Stayed 3 nights in Feb 2026

6/10 Okay

Deborah

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
We booked through Orbitz and chose this hotel from other similar hotels on the block because it offered a "high floor" room. We were put on the 9th of a 20-something floor hotel, next to the ice machine. When we asked about our promised "high floor" room, they said that since we booked through Orbitz, this was not guaranteed. They could not accommodate a higher floor for any part of our one-week stay. Disappointing, to say the least. They did not even seem remotely sorry about the whole thing. If they sell Orbitz a room with this type of guarantee, and we choose it because of the guarantee, we should get the guaranteed and advertised room. Otherwise, the room was clean.
Stayed 7 nights in Jan 2026

4/10 Poor

Sharon

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff denying banging in broken elevator at 6:15 am. Only one chair. Irregular room cleaning.
Stayed 4 nights in Feb 2026

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities
Spotless room, great amenities and friendly staff. We had a medical emergency on site and the nearby housekeeping staff rushed to help. Soon, the manager came as well to check on us. He stayed to make sure all was ok and once it was, he offered extra time in the room before checkout for rest and recovery. We will return, thank you!
Stayed 2 nights in Jan 2026

10/10 Excellent

Elvis

Liked: Cleanliness, staff & service, amenities
Great
Stayed 3 nights in Jan 2026

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and courteous. Breakfast was great and reasonably priced. Bathroom shower had a forceful head and a flimsy shower curtain. Great that the room had a microwave, and a sizable fridge, but Keurig coffee machine was fickle.
Stayed 4 nights in Feb 2026

10/10 Excellent

Kristina

Stayed 5 nights in Jan 2026

10/10 Excellent

YVONNE

Travelled with family
Liked: Cleanliness, staff & service, amenities
Super clean
Stayed 4 nights in Jan 2026

10/10 Excellent

Faye

Stayed 1 night in Feb 2026

10/10 Excellent

Samantha

Stayed 4 nights in Jan 2026

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service
The staff were extremely polite and helpful!
Stayed 3 nights in Jan 2026

10/10 Excellent

Noel

Stayed 2 nights in Jan 2026

10/10 Excellent

Xhenya

Travelled with family
Liked: Cleanliness, amenities
Everything was up to par.
Stayed 4 nights in Jan 2026

6/10 Okay

Jaime, Silver Spring

Stayed 1 night in Jan 2026

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities
Helpful cheerful staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

rosa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was good, a bit small, close time square [ 14 min walking distance, we had arriving delay due to the winter storm, they accommodate and made the changes for us.. Thank you
Stayed 3 nights in Jan 2026

4/10 Poor

Iesha

Travelled with family
Disliked: Amenities, property conditions & facilities
The bed was very uncomfortable and the bathrooms sink was stopped up and the shower water sprayed everywhere. The heater was extremely loud. We chose the room for value and convenience so I understood it was not going to be 5 star however the accomodations were very poor unfortunately.
Stayed 3 nights in Jan 2026

8/10 Good

Abner

Liked: Cleanliness, amenities, property conditions & facilities
Everything good
Stayed 2 nights in Jan 2026

8/10 Good

Victor

Stayed 4 nights in Jan 2026

10/10 Excellent

Maria E

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
All excellent!!
Stayed 1 night in Jan 2026