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Hotel Hendricks

Property class: 4

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Photo gallery for Hotel Hendricks

Exterior
Property video
Interior
Rooftop bar
Rooftop terrace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
25 W 38th Street, New York, NY, 10018
  • Place, Empire State Building
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Grand Central Terminal
    ‪8 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪26 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

9.0 out of 10
Wonderful
(51 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Mobility Accessible

Deluxe Room, 1 Queen Bed, Mobility Accessible

Deluxe Room, 1 Queen Bed, Mobility Accessible

7.8 out of 10
Good
(10 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(87 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

7.6 out of 10
Good
(34 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed (Empire State View)

Room, 1 Queen Bed (Empire State View)

Room, 1 Queen Bed (Empire State View)

8.0 out of 10
Very good
(11 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Empire State View)

Room, 1 King Bed (Empire State View)

Room, 1 King Bed (Empire State View)

8.2 out of 10
Very good
(22 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Empire State View)

In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Double Beds (Empire State View)

8.0 out of 10
Very good
(10 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Mobility Accessible (Empire State View)

In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Double Beds, Mobility Accessible (Empire State View)

8.0 out of 10
Very good
(1 review)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Mobility Accessible (Empire State View)

Room, 1 King Bed, Mobility Accessible (Empire State View)

Room, 1 King Bed, Mobility Accessible (Empire State View)

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Hendricks

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking, and concierge services. Weekly housekeeping is available.
Hotel Hendricks offers 176 air-conditioned accommodations with safes and coffee/tea makers. Smart televisions come with premium cable channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Hotel Hendricks's great location gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi
  • Enjoy Latin American cuisine while dining at Isla Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Within a 10-minute walk of Empire State Building and Times Square
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly Hotel Hendricks. Parking is available for a fee.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
Isla Restaurant - This restaurant specializes in Latin American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Daintree Rooftop - Onsite rooftop bar. Happy hour is offered. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 55 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 20 to 50 for adults and USD 20 to 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Daintree Rooftop
  • Isla Restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 95 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per night
  • Resort fee: USD 42.46 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 50 for adults, and USD 20 to 50 for children
  • Covered self parking fee: USD 55 per day
  • Pet fee: USD 95 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Hendricks LIF New York
Hotel Hendricks LIF New York
Hendricks LIF New York
Hendricks LIF
Hotel Hotel Hendricks LIF New York
New York Hotel Hendricks LIF Hotel
Hendricks LIF New York
Hendricks LIF
Property Hotel Hendricks LIF
Property Hotel Hendricks LIF New York
New York Hotel Hendricks LIF Property
Hotel Hendricks LIF
Hotel Hendricks Hotel
Hotel Hendricks New York
Hotel Hendricks Hotel New York
Hotel Hendricks Hotel
Hotel Hendricks New York
Hotel Hendricks Hotel New York

Hotel Hendricks Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1007 out of 1799 reviews
Rating 8 - Good. 428 out of 1799 reviews
Rating 6 - Okay. 208 out of 1799 reviews
Rating 4 - Poor. 85 out of 1799 reviews
Rating 2 - Terrible. 71 out of 1799 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Brenda

Stayed 2 nights in Jan 2026

10/10 Excellent

Kristin

Stayed 12 nights in Nov 2025

10/10 Excellent

Elizabeth

Excellent staff
Stayed 1 night in Dec 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2026

10/10 Excellent

Katilyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a very nice hotel ! Great location!
Lobby
King bed Empire State View
Stayed 4 nights in Dec 2025

10/10 Excellent

Karl

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was so great. Super accommodating, rooms were spacious for New York standards. Had a great stay
Stayed 3 nights in Jan 2026

2/10 Terrible

Sabit

Travelled with family
Disliked: Staff & service, amenities
We are very disappointed with our stay and would like to formally raise several issues. We booked a king room, however the bed provided was clearly not a king-size bed. In addition, we were unable to access the hotel’s rooftop at any time during our stay. It was either closed or we were told there was an event taking place. Despite selecting the rooftop floor in the elevator, access was not possible. We were informed that the hotel would cover the parking fee, as parking availability was clearly stated when we made the reservation. This commitment was not honored. Furthermore, the sink in the room was clogged, the room itself was extremely small, and most importantly, there were no slippers provided in the room, which is unacceptable for a hotel of this standard. Due to these issues, our overall experience did not meet the expectations set at the time of booking. We kindly request appropriate compensation or a partial refund for the inconvenience caused.
Stayed 2 nights in Dec 2025

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful! Beautiful hotel in a fantastic location.
Stayed 2 nights in Dec 2025

6/10 Okay

Sara, Potomac

Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Stayed 2 nights in Dec 2025

10/10 Excellent

Rolandis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel and would absolutely stay here again.
Stayed 4 nights in Dec 2025

2/10 Terrible

Brittani

Stayed 4 nights in Dec 2025

10/10 Excellent

Brooks

Stayed 2 nights in Dec 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 1 night in Dec 2025

4/10 Poor

Fakhar Uddin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
One of my worst stays in a hotel. First when I got there the staff at the front desk was really cold. He charged me $100 and didn’t mention what the charge was for and just put the machine in front of me. The room was very small for a “Deluxe King.” I had to call the front desk for small things like bathroom slippers and toothpaste, these are things that are usually already in the room before you get there. I asked for plates and they said they don’t have any plates, what hotel doesn’t have any plates? The only good thing about the hotel is that it’s right next to 5th Ave and a 10 mins walk to Times Square
Stayed 2 nights in Dec 2025

10/10 Excellent

Dorothy

Stylish, clean and friendly staff! We enjoyed our family stay just after Christmas. The roof top bar and restaurant was Fab with the incredible view of the Empire State Building. Our room was lovely (we were hoping for two double beds but they sold out) so my family had to get two king rooms. The shower was dazzling and the beds were super comfortable. The only bummer was either night we stayed there, I couldn't find hot water for a cup of tea to save my life! (I love it when hotels have hot pots guests can use in the room.) Other than that, it was a fantastic stay at the Hendricks. I would def stay there again.
Stayed 2 nights in Dec 2025

4/10 Poor

Tina

Disliked: Staff & service, property conditions & facilities
Lighting is very poor. Desk lamp did not work. Doubt it would have made a difference. Told at arrival (430PM) room was not ready despite check in being 300 PM. I was told it was due to a very full hotel previous day. Not my problem. Fortunately the other employee at the desk put us in a clean, ready room. Would not recommend
Stayed 4 nights in Dec 2025

10/10 Excellent

Nelly Ashanty

Stayed 2 nights in Dec 2025

6/10 Okay

Mayra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We stayed at Hotel Hendricks for about a week. The room itself was very clean and well kept, and the bed was comfortable. The bathroom had excellent water pressure, which was a plus. However, the rooms are extremely small, with very little space for luggage. If you’re traveling with more than one suitcase, it quickly becomes cramped. The lighting in the room was also very dark, making it feel even smaller. Unfortunately, the fridge in our room was broken, and some areas of the room felt a bit rundown despite the overall nice appearance. Customer service was excellent — the front desk staff and restaurant staff were friendly, attentive, and genuinely helpful. That was the highlight of our stay. That said, I wouldn’t stay here longer than two days. For an extended stay, I would look elsewhere for something more comfortable and family-oriented. This hotel feels more geared toward a younger crowd (20s–30s) rather than families. Additionally, some neighboring guests were loud and chaotic late at night, which made it less relaxing. Overall, decent for a short stay, but not ideal for longer visits or families.
Stayed 7 nights in Dec 2025

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
On the whole, this was a good experience. Staff are very courteous and helpful. The rooms were very clean and comfortable. From our room on the 22nd floor, we had a perfect view of the Empire State Building. The hotel is very conveniently located for dining, shopping and sightseeing. However, both rooms were booked as handicap, wheelchair accessible rooms and while the shower was indeed a roll in, the automatic door opener for both the room doors and bathroom doors were not functioning at either room. So, we couldn't even trade with our kids who did not need that accessibility.
Stayed 1 night in Dec 2025

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. Very convenient and was in walking distance to many popular attractions. The staff was always polite and helpful. They had a restaurant, bar and rooftop bar, all very nice. The room was cleaned every day and for the most part quiet. The only thing we could hear while inside of the room was the shower water running from other rooms and the elevator. The only downfall for us was that the room was very small but that is understandable for NYC. Beds were okay, bring your own pillow! The bathroom was a good size and had strong, hot water pressure. Upon checkout they had a discount for a private airpot taxi. We felt safe and would return.
Stayed 4 nights in Dec 2025

10/10 Excellent

CHARANJIV

Pleasant stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Danielle

Stayed 3 nights in Dec 2025

10/10 Excellent

Talan

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints, friendly staff
Stayed 4 nights in Dec 2025

10/10 Excellent

Tim

Stayed 3 nights in Dec 2025