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Kixby

4.0 star property

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Lobby sitting area
Terrace/patio
Lobby
Lux Queen

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
45 W 35th St, New York, NY, 10001
  • Empire State Building
    ‪5 min walk‬
  • Times Square
    ‪8 min walk‬
  • Madison Square Garden
    ‪8 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

View all photos for Lux Queen

Lux Queen

Lux Queen

8.8 out of 10
Excellent
(68 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

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Lux Queen Queen

Lux Queen Queen

8.4 out of 10
Very good
(18 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Queen Beds

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Lux King

Lux King

9.2 out of 10
Wonderful
(125 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

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The price is €159
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About this property

Kixby

Hotel with bars, steps from Herald Square
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include a rooftop terrace, coffee/tea in a common area, and dry cleaning.
Kixby offers 195 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Kixby's great location gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. You'll find features like free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym
  • Guests have really good things to say about the accommodations, from the spaciousness and overall comfort to the cleanliness and comfy beds
  • Steps from Herald Square and Empire State Building
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly Kixby.

This New York hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 9:30 AM.
Lot 15 Bar and Lounge - Onsite cocktail bar.
Black Tap - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar. Open daily.
The Lookup Roof Bar - Onsite rooftop bar. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 61 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: USD 19.50 for adults and USD 19.50 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Tap
  • Lot 15 Bar and Lounge
  • The Lookup Roof Bar

Things to do

  • Gym

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1901
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's rooftop bar, The Lookup Roof Bar, is open in summer only (weather permitting). The rooftop terrace is available year-round to hotel guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay
  • Resort fee: USD 34.43 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 19.50 for adults and USD 19.50 for children
  • Nearby parking fee: USD 61 per day(98 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Metro
Hotel Metro New York
Metro Hotel
Metro Hotel New York City
Kixby Hotel
Hotel Metro
Kixby New York
Kixby Hotel New York

Kixby Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1040 out of 1448 reviews
Rating 8 - Good. 287 out of 1448 reviews
Rating 6 - Okay. 78 out of 1448 reviews
Rating 4 - Poor. 22 out of 1448 reviews
Rating 2 - Terrible. 21 out of 1448 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place as a base for everything the city has to offer. The staff were so helpful and nothing was too much trouble. I recommend!
Stayed 3 nights in Mar 2025

10/10 Excellent

Grace

Stayed 1 night in Mar 2025

10/10 Excellent

Amanda, Savoy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Kixby was AMAZING! We loved the location, the atmosphere and the staff were extraordinary!! The comfort of the room was above expectations - shower was amazing, bed super comfortable, so much more. The extras (gym, beverage center/office area, rooftop area and lounge) were super convenient and we used all of them. We were able to get to and from everywhere we wanted to visit with ease. Best place we have stayed in NYC! LOVED IT and will definitely come back!
Stayed 6 nights in Mar 2025

8/10 Good

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a multitude of restaurants within close walking distance of the property.
Stayed 1 night in Mar 2025

10/10 Excellent

Sol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great location

Jose was so helpful. Ordered my cab for an early departure and was there early in the morning to help me with my bags into the cab. Great service. I'll stay there again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Zhulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like that is not a fan in the bathroom. Sharing a bathroom with a male can be tricky. But i love the make up mirrow. Overall the room was really nice
Stayed 1 night in Mar 2025

8/10 Good

dana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms. Bright. Clean.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Kui Kong Jason

Stayed 1 night in Mar 2025

10/10 Excellent

Ami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Giuseppina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities

Extra fees on top

Hotel is reasonably well located in midtown, though not far from a dispensary and a corner popular with the homeless. Extra fees added on top that are very high. Rooms are a good size though and overall stay was good.
Stayed 6 nights in Mar 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Shivakumar

Stayed 2 nights in Mar 2025

10/10 Excellent

Ellington

Stayed 3 nights in Mar 2025

10/10 Excellent

Erica

Stayed 4 nights in Mar 2025

8/10 Good

Ernesto, Pembroke Pines

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were provided room 507. Facing the street and right in from of the Kixby sign that was lite all night. The light reflexed into our room and it was like day time in our room at nite. At 3 or 4 in the morning, trucks with loud bangs and men talking loudly while working on the street. The windows do not appear to be sound proof. You can hear everything. Could not get a good nights sleep.
Stayed 2 nights in Mar 2025

10/10 Excellent

Christine

Stayed 1 night in Mar 2025

10/10 Excellent

Maria Daniella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and welcoming customer service, very comfortable room and amenities. The refillable water bottles were so helpful!
Stayed 1 night in Mar 2025

8/10 Good

KATY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location. Boutique style hotel, with a handy restaurant/bar attached called the black tap. Really good burgers there! We enjoyed being able to walk everywhere from this central location. The bed was very comfy too.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

KIMM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Great hotel in a convenient location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Chuanchuan

Liked: Cleanliness, staff & service, property conditions & facilities
Sheets and towels in room were excellent
Stayed 1 night in Mar 2025