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Kixby

4.0 star property

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Photo gallery for Kixby

Exterior
Lobby sitting area
Lobby
2 bars/lounges, rooftop bar, cocktail bar
Exterior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
45 W 35th St, New York, NY, 10001
  • Place, Macy's
    ‪2 min walk‬
  • Place, Empire State Building
    ‪5 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪29 min drive‬

Room options

View all photos for Lux Queen

Lux Queen

Lux Queen

9.0 out of 10
Wonderful
(83 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lux Queen Queen

Lux Queen Queen

Lux Queen Queen

8.8 out of 10
Excellent
(25 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Lux King

Premium bedding, pillow-top beds, in-room safe, desk

Lux King

9.2 out of 10
Wonderful
(174 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Rooftop terrace
CIVILIAN Hotel
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 1,844 reviews
The price is €145
includes taxes & fees
22 Feb - 23 Feb
CIVILIAN Hotel

About this property

Kixby

Hotel with bars, steps from Herald Square
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include a rooftop terrace, coffee/tea in a common area, and dry cleaning.
Kixby offers 195 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Kixby's great location gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. You'll find features like free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym
  • Guests have really good things to say about the accommodations, from the cleanliness and overall comfort to the comfy beds and spaciousness
  • Steps from Herald Square and Empire State Building
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly Kixby.

This New York hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 9:30 AM.
Lot 15 @ Kixby - This cocktail bar serves light fare only.
Black Tap 35th - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
The Lookup Roof Bar - Onsite rooftop bar. Happy hour is offered. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 65 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: USD 24.50 for adults and USD 24.50 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Tap 35th
  • Lot 15 @ Kixby
  • The Lookup Roof Bar

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1901
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's rooftop bar, The Lookup Roof Bar, is open in summer only (weather permitting). The rooftop terrace is available year-round to hotel guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay
  • Resort fee: USD 34.42 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 24.50 for adults and USD 24.50 for children
  • Nearby parking fee: USD 65 per day(98 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property has a strict no-smoking policy. Violators will be subject to penalties (USD 250).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Metro
Hotel Metro New York
Metro Hotel
Metro Hotel New York City
Kixby Hotel
Hotel Metro
Kixby New York
Kixby Hotel New York

Kixby Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1312 out of 1752 reviews
Rating 8 - Good. 308 out of 1752 reviews
Rating 6 - Okay. 82 out of 1752 reviews
Rating 4 - Poor. 22 out of 1752 reviews
Rating 2 - Terrible. 28 out of 1752 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is an Easy Walk to Midtown & Upper Downtown Manhattan. Rooms were Comfortable and not too small. There's a Roof Bar called Look Up with a Great View of the Empire State Building. I live 1 Hour away in Connecticut, and I would stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

VICKI

Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Nov 2025

10/10 Excellent

Timothy, Keyworth

Liked: Cleanliness, amenities, property conditions & facilities
Spacious clean room, good shower, comfortable chairs, phone charge points, tea and coffee. Very central location - near penn station and subway stations at herald sq. Secure storage for bags if early. Very helpful. Lift to all floors. Printer for airline checkin. Perfect.
Stayed 5 nights in Nov 2025

10/10 Excellent

Yuchen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Shinae

Stayed 1 night in Nov 2025

10/10 Excellent

Marissa

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was fabulous, spacious and very clean. Location was awesome - right across from Macy’s. Stayed here to attend a concert at MSG and it worked out perfectly for us. Staff was friendly and accommodating. Wouldn’t hesitate re-booking.
Stayed 1 night in Nov 2025

10/10 Excellent

Patti

Stayed 2 nights in Oct 2025

10/10 Excellent

Quinyon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay HERE!! Excellent everything!
Stayed 2 nights in Nov 2025

8/10 Good

Fred

Stayed 3 nights in Nov 2025

10/10 Excellent

Ivonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Kixby is perfect if you’re planning to do a lot of touristy things in NYC - it’s close the Time Square, Penn Station, 5th Avenue and within steps from the train. I would stay here again
Stayed 3 nights in Oct 2025

8/10 Good

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities
Very convenient and clean hotel right in the heart of Koreatown.
Stayed 1 night in Oct 2025

4/10 Poor

STEPHANE

Stayed 3 nights in Nov 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities
Yes great
Stayed 4 nights in Oct 2025

10/10 Excellent

Martha

Stayed 3 nights in Oct 2025

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was great! It is located right next to the Empire State building with easy access to the subway. We walked to Times Square and Central Park with ease. The penthouse room/bathroom was modern and good size. We arrived early and happily paid $75 for early check in because we did not want to wait until 4pm for check in. Housekeeping cleaned the room daily which is nice because I feel like most hotel these days don't do it everyday. I do wish the rooftop bar was open during the stay. The rooftop has a nice view of the empire state building. It might be open only during the summer, but I am not sure. Would definitely stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a fantastic stay at Kixby Hotel. I was upgraded to a king room and it was a very nice size. The bed was comfortable and shower was a great size with 3 options in the shower. Great water pressure and temp. The front desk at check and check out were excellent. The service I received in the bar was as phenomenal as well. The bartender was super friendly! Would recommend and will stay again. I would suggest asking for an interior room away from the street. And one improvement would be to add black out curtains.
Stayed 2 nights in Nov 2025

2/10 Terrible

Billy

Liked: Cleanliness
Disliked: Staff & service
The staff was awful Neglectful
Stayed 1 night in Oct 2025

10/10 Excellent

MEGAN

Great hotel, staff, room!
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Top notch boutique hotel that smelled amazing. Lovely room and amenities. Highly recommend!
Stayed 2 nights in Oct 2025

10/10 Excellent

Eric

Stayed 1 night in Oct 2025

10/10 Excellent

K

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lots of New York charm. Space was cozy, clean and well cared for. In a city of millions, we were treated as special individuals.
Stayed 3 nights in Oct 2025

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very well-appointed, staff were amazing, everything was great!
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Clean. Efficient.
Stayed 1 night in Aug 2025

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, amenities
marketing materials promised a package for marathon runners. when asked they were sold out.
Stayed 1 night in Nov 2025