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Kixby

4.0 star property

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Photo gallery for Kixby

Exterior
Lobby
Lobby sitting area
2 bars/lounges, rooftop bar, cocktail bar
Exterior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
45 W 35th St, New York, NY, 10001
  • Place, Macy's
    ‪2 min walk‬
  • Place, Empire State Building
    ‪5 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪27 min drive‬

Room options

View all photos for Lux Queen

Lux Queen

Lux Queen

9.0 out of 10
Wonderful
(91 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lux Queen Queen

Lux Queen Queen

Lux Queen Queen

8.8 out of 10
Excellent
(26 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Lux King

Premium bedding, pillow-top beds, in-room safe, desk

Lux King

9.2 out of 10
Wonderful
(184 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Kixby

Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include a rooftop terrace, coffee/tea in a common area, and dry cleaning.
Kixby offers 195 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Kixby's great location gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. You'll find features like free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym
  • Guests have really good things to say about the accommodations, from the spaciousness and cleanliness to the overall comfort and comfy beds
  • Steps from Herald Square and Empire State Building
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly Kixby.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 9:30 AM.
Lot 15 @ Kixby - This cocktail bar serves light fare only.
Black Tap 35th - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
The Lookup Roof Bar - Onsite rooftop bar. Happy hour is offered. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 65 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: USD 24.50 for adults and USD 24.50 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Tap 35th
  • Lot 15 @ Kixby
  • The Lookup Roof Bar

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1901
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's rooftop bar, The Lookup Roof Bar, is open in summer only (weather permitting). The rooftop terrace is available year-round to hotel guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay
  • Resort fee: USD 34.42 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 24.50 for adults and USD 24.50 for children
  • Nearby parking fee: USD 65 per day(98 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property has a strict no-smoking policy. Violators will be subject to penalties (USD 250).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Metro
Hotel Metro New York
Metro Hotel
Metro Hotel New York City
Kixby Hotel
Hotel Metro
Kixby New York
Kixby Hotel New York

Kixby Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1365 out of 1802 reviews
Rating 8 - Good. 304 out of 1802 reviews
Rating 6 - Okay. 86 out of 1802 reviews
Rating 4 - Poor. 20 out of 1802 reviews
Rating 2 - Terrible. 27 out of 1802 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Ana M

Travelled with group
Liked: Staff & service
Room was small for the price. Lobby was cozy. Walking distance to Macy’s. Found street parking on a Saturday night, Bed was comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Jason T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Close to everything! Clean. Nice staff. Great extras
Stayed 1 night in Dec 2025

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Loved the espresso machine! Walkable to everything!
Stayed 3 nights in Dec 2025

10/10 Excellent

Alex

Liked: Cleanliness
Stayed 4 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Clean rooms, great staff, extremely easy access to the subway and walking distance to most highlights. We had an awesome stay!
Stayed 2 nights in Dec 2025

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our experience at the Kirby was absolutely first class...the staff is professional, friendly, and attentive, the property is well maintained and updated, and our room exceeded expectations - immaculate condition, larger than most in NYC, with a great bathroom and shower (outstanding water pressure) and a perfectly working heating/cooling system. The location is great - short walk to subway station, Bryant Park, Hudson Yard, and great restaurants. I am not a fan of NYC hotels due to tiny rooms and typically poor bathrooms. The Kirby is my new 'go to'. Mine was a 5-star experience!
Stayed 2 nights in Dec 2025

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Leon

Stayed 4 nights in Dec 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not have breakfast but enjoyed the 2nd floor services, coffee, water and the water bottles!
Stayed 1 night in Dec 2025

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continental breakfast only but lots of food choices close y
Stayed 4 nights in Dec 2025

10/10 Excellent

Sharon

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable. Great location.
Stayed 4 nights in Dec 2025

6/10 Okay

Danielle

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
A bit disappointing. Rooms are not well insulated. As a result it is very noisy. You can hear the outside street and city noise like the windows are open. And you can hear the noise in the hall and room above you clearly. And the temperature controls are dated and do not work well. It made it hard to sleep. In addition, the bar area was closed and you are not allowed to have food or drink in the lobby so the only place you could have coffee or a drink was in your room, which is pretty sparsely furnished. There is a “convenience room” with free coffee and water. That is probably the only thing making this a 3 and not a 2. Probably would not recommend and probably would not stay there again if the roof bar and lobby area are closed.
Stayed 1 night in Dec 2025

8/10 Good

Kristi

Clean convenient
Stayed 4 nights in Dec 2025

10/10 Excellent

Patrick

Stayed 1 night in Dec 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 2 nights in Dec 2025

8/10 Good

Cliford

Stayed 3 nights in Dec 2025

10/10 Excellent

Kara

Travelled with group
Liked: Cleanliness, staff & service, amenities
Gorgeous hotel in the best location. Room was beautiful and spacious and the staff was lovely and helpful. Highly recommend this hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Weekend trip with my daughter for her birthday. Hotel was clean, well taken care of, and convenient for shopping and all that NYC has for Christmas viewing. More than that the staff was exceptional. Upon hearing it was her birthday a box of chocolates and handwritten note were delivered to our room. The unexpected surprise really made her day.
Stayed 2 nights in Dec 2025

10/10 Excellent

Leslie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Erick

Stayed 1 night in Dec 2025

8/10 Good

Christine Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive. Room very clean. Loved the 2nd floor room with beverages. Overall a great experience.
Stayed 4 nights in Dec 2025

10/10 Excellent

Frank

Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Did not have breakfast
Stayed 2 nights in Dec 2025

10/10 Excellent

Emran

Business traveller
Liked: Cleanliness, staff & service, amenities
Well located boutique hotel with a very professional staff. My room was very comfortable and I enjoyed my stay at the Kixby.
Stayed 2 nights in Dec 2025