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M Social Hotel Times Square New York

4.0 star property
VIP Access

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Photo gallery for M Social Hotel Times Square New York

Breakfast, lunch, dinner served; American cuisine
Terrace/patio
Room, 2 Double Beds, City View (Social) | Nightclub
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pet-friendly

Explore the area

Map
226 W 52nd St, New York, NY, 10019
  • Times Square
    ‪6 min walk‬
  • Museum of Modern Art
    ‪6 min walk‬
  • Jacob K. Javits Convention Center
    ‪19 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 2 Double Beds (Hudson River View)

View from room

Superior Room, 2 Double Beds (Hudson River View)

8.8 out of 10
Excellent
(38 reviews)
  • 26 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Deluxe Times Square King -Ball Drop View

Nightclub

Social Deluxe Times Square King -Ball Drop View

8.4 out of 10
Very good
(37 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Times Square)

View from property

Deluxe Room, 2 Double Beds (Times Square)

8.6 out of 10
Excellent
(58 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Premier Times Square King -Ball Drop View

Nightclub

Social Premier Times Square King -Ball Drop View

9.4 out of 10
Exceptional
(23 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds (Times Square)

Lobby

Premier Room, 2 Double Beds (Times Square)

8.6 out of 10
Excellent
(39 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View (Social)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed, City View (Social)

8.8 out of 10
Excellent
(251 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View (Social)

Room, 2 Double Beds, City View (Social) | Nightclub

Room, 2 Double Beds, City View (Social)

8.8 out of 10
Excellent
(285 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Hudson River View)

Superior Room, 1 King Bed (Hudson River View)

Superior Room, 1 King Bed (Hudson River View)

8.8 out of 10
Excellent
(136 reviews)
  • 26 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room

  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About this property

M Social Hotel Times Square New York

Eco-certified hotel with a fitness center and a rooftop terrace
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite. Change of towels is available on request.
M Social Hotel Times Square New York offers 480 accommodations with iPod docking stations and safes. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The breakfast at M Social Hotel Times Square New York gets high marks from our customers. During your stay, you're just a quick walk from Broadway. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Beast & Butterflies
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • Guests have really good things to say about the accommodations, from the cleanliness and spaciousness to the low noise level and comfy beds
  • Steps from Times Square Church and August Wilson Theater
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

Public spaces have free WiFi. A fitness center, a rooftop terrace, and an arcade/game room are also featured at the eco-certified M Social Hotel Times Square New York.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Beast & Butterflies - This bar specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 55 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 39.64 for adults and USD 39.64 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Beast & Butterflies

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 33 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 45.90 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 39.64 for adults and USD 39.64 for children
  • Nearby parking fee: USD 55 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
This property has a strict no-smoking policy. Violators will be subject to a fine of USD 500.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New York Times Square Novotel
Novotel New York Times Square Hotel
Novotel Hotel
Novotel Hotel New York Times Square
Novotel New York Times Square
Accor New York City
New York City Novotel
Novotel Hotel New York
Novotel New York City
Novotel New York Times Square Hotel New York City
Novotel Times Square
Novotel Times Square Hotel
Novotel New York Times Square
M Social Times Square New York
M Social Hotel Times Square New York Hotel
M Social Hotel Times Square New York New York
M Social Hotel Times Square New York Hotel New York

M Social Hotel Times Square New York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2116 out of 3419 reviews
Rating 8 - Good. 809 out of 3419 reviews
Rating 6 - Okay. 287 out of 3419 reviews
Rating 4 - Poor. 113 out of 3419 reviews
Rating 2 - Terrible. 94 out of 3419 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Stayed 4 nights in Mar 2025

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel just off Time Square. Ideal location for exploring the city with great views of Time Square from the roof top bar. Friendly and Helpful Staff.
Stayed 5 nights in Mar 2025

10/10 Excellent

Ma Pilar Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
accessibility
Stayed 3 nights in Mar 2025

8/10 Good

Breehona

Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is extremely pleasant and helpful. Such a convenient location. Rooms are clean. Fourth time I’ve stayed. No need to go elsewhere.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alison

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff members were super helpful with everything from keeping luggage to booking taxis. Beautiful view of the NY skyline from my room.
Stayed 2 nights in Mar 2025

10/10 Excellent

Steven

Stayed 2 nights in Mar 2025

10/10 Excellent

Sheetal, trinity

Liked: Cleanliness, staff & service, property conditions & facilities
So close to everything!
Stayed 4 nights in Mar 2025

10/10 Excellent

Adriana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the service lady Elli was super sweet and pleasant. Would definitely book here again.
Stayed 5 nights in Mar 2025

10/10 Excellent

Melanie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 2 nights in Mar 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

tracy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and in close proximity to many amenities. Highly recommended.
Stayed 3 nights in Mar 2025

8/10 Good

Nicola Alessandro

Liked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Sibyl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room were so quiet! We loved the common area. One night the elevator broke and we had to climb 7 flights or stand out in the winter cold until they were fixed. Also, the destination fee was a real disappointment but the facility itself, and the location, were wonderful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tracey, Lexington

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed near Times Square a lot and this is hands down my favorite hotel. The staff were very friendly and helpful, the food and drinks were good, the elevators were fast and not overcrowded and the rooms were just wanted you needed. Special thanks to Victor and the other staff at the bar/lounge. They were fantastic!!!! I would definitely stay here again.
Stayed 4 nights in Mar 2025

8/10 Good

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like having to take 2 elevators to the room and there was often a line. Unfortunately it was spring break so there were huge groups of kids jamming up the elevators each time we needed to use them. Room was clean and nicely set up. Especially liked the good amount of counter space in bathroom for all our toiletries. Shower was decent and hot water arrived immediately. Breakfast in hotel was expensive and food wasn't very good.
Stayed 10 nights in Mar 2025

8/10 Good

Scott

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you walk in on the basement level, you don’t realize that you are coming in to where the bellhops are. They somewhat rudely instructed us to go up a level to the main lobby. Though helpful, they aren’t the most friendly and inviting. The staff at the check-in desks were very kind and accommodating. One frustration I do have about the hotel is that every time we went to leave we had to go down an elevator and there’s only two sets of elevators so there were a lot of people waiting every time we went to go somewhere
Stayed 2 nights in Mar 2025

10/10 Excellent

MARINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Hotel for our weekend visit in NYC. Great location. We went to the Kit Kat club and the hotel is in walking distance. The staff was very helpful and friendly. We enjoyed our stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jason, Boston

Liked: Cleanliness, amenities
Nice place
Stayed 2 nights in Mar 2025

10/10 Excellent

ZHIYUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Christopher

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast and beautiful view
Stayed 3 nights in Mar 2025

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a convenient location. Easy to use as a jumping off point for our vacation.
Stayed 3 nights in Mar 2025

2/10 Terrible

Edgar, Las Vegas

Stayed 1 night in Mar 2025

10/10 Excellent

Sandra

Stayed 4 nights in Dec 2024

10/10 Excellent

Jesus

Stayed 2 nights in Mar 2025