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M Social Hotel Times Square New York

4.0 star property
VIP Access

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Photo gallery for M Social Hotel Times Square New York

Breakfast, lunch, dinner served; American cuisine
Room, 2 Double Beds, City View (Social) | Nightclub
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Lobby
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pet-friendly

Explore the area

Map
226 W 52nd St, New York, NY, 10019
  • Broadway Theatre
    ‪1 min walk‬
  • Times Square
    ‪4 min walk‬
  • Jacob K. Javits Convention Center
    ‪3 min drive‬
  • New York, NY (LGA-LaGuardia)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Room, 2 Double Beds (Hudson River View)

View from room

Superior Room, 2 Double Beds (Hudson River View)

  • 26 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Deluxe Times Square King -Ball Drop View

Nightclub

Social Deluxe Times Square King -Ball Drop View

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Times Square)

View from property

Deluxe Room, 2 Double Beds (Times Square)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Premier Times Square King -Ball Drop View

Nightclub

Social Premier Times Square King -Ball Drop View

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds (Times Square)

Lobby

Premier Room, 2 Double Beds (Times Square)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View (Social)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, City View (Social)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View (Social)

Room, 2 Double Beds, City View (Social) | Nightclub

Room, 2 Double Beds, City View (Social)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Hudson River View)

Superior Room, 1 King Bed (Hudson River View)

Superior Room, 1 King Bed (Hudson River View)

  • 26 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Family Room

  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About this property

M Social Hotel Times Square New York

Eco-certified hotel with a fitness center and a rooftop terrace
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite. Change of towels is available on request.
M Social Hotel Times Square New York offers 480 accommodations with iPod docking stations and safes. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The breakfast at M Social Hotel Times Square New York gets high marks from our customers. During your stay, you're just a quick walk from Broadway. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Beast & Butterflies
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • Guests have really good things to say about the accommodations, from the comfy beds and spaciousness to the low noise level and cleanliness
  • Steps from Times Square Church and August Wilson Theater
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 452 square feet (42 square meters) and includes conference space. A fitness center, a rooftop terrace, and an arcade/game room are also featured at the eco-certified M Social Hotel Times Square New York.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Beast & Butterflies - This bar specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 55 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 30 for adults and USD 13.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Beast & Butterflies

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 452 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 33 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 45.90 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 13.5 for children
  • Nearby parking fee: USD 55 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
This property has a strict no-smoking policy. Violators will be subject to a fine of USD 500.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New York Times Square Novotel
Novotel New York Times Square Hotel
Novotel Hotel
Novotel Hotel New York Times Square
Novotel New York Times Square
Accor New York City
New York City Novotel
Novotel Hotel New York
Novotel New York City
Novotel New York Times Square Hotel New York City
Novotel Times Square
Novotel Times Square Hotel
Novotel New York Times Square
M Social Times Square New York
M Social Hotel Times Square New York Hotel
M Social Hotel Times Square New York New York
M Social Hotel Times Square New York Hotel New York

M Social Hotel Times Square New York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2119 out of 3416 reviews
Rating 8 - Good. 811 out of 3416 reviews
Rating 6 - Okay. 283 out of 3416 reviews
Rating 4 - Poor. 114 out of 3416 reviews
Rating 2 - Terrible. 89 out of 3416 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view of Times Square

The hotel was good. The rooftop is actually a balcony terrace, but the views are as excellent as advertised. No complaints. Great pillows!
Stayed 3 nights in Jan 2025

10/10 Excellent

DANIEL, Carlisle

Liked: Property conditions & facilities
Located conveniently to Time Square.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kiri

Liked: Cleanliness, property conditions & facilities
Stayed 11 nights in Jan 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Melissa, Allentown

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location!
Stayed 2 nights in Jan 2025

10/10 Excellent

Asmir

Stayed 2 nights in Jan 2025

6/10 Okay

Jessica

Liked: Staff & service
Stayed 4 nights in Jan 2025

2/10 Terrible

Ken

Stayed 4 nights in Jan 2025

10/10 Excellent

Jocelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time coming to M Social, great location, great service everything was perfect! Would continue to come back again!
Stayed 4 nights in Jan 2025

10/10 Excellent

chenique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious roof top view of time square is wonderful. The staff was very friendly and helpful. I would stay there again, highly recommended.
Stayed 3 nights in Jan 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Mallorie Elisabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a great spot in Times Square! Right across from Angelina’s, and the drinks/service were great. No complaints at all! We will definitely be staying here again for our next trip!
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would come back

The hotel location and cost for January was amazing. The lobby had a very cool vibe. Check in was easy. The music from the lobby was loud late into the evening. I was on the 9th floor and I wish I had known about the noise level. I would have asked for or bought a room higher up. Unclear about check out. If you google the hotel it tells you they prefer to check out in person. I tried calling the operator from my room phone but it rang busy every time. So I ended up going down to the front desk to seek clarification. At that point I just checked out in person but you can just walk away and leave your room keys behind if you wish to do so and they have your email to send you a receipt. But overall would stay there again for its prime location and cleanliness.
Stayed 2 nights in Jan 2025

10/10 Excellent

Geoffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greatclocation and better than normal zNY hotrl.

We were there for 11 days. Was one of the nicest hotels I have stayed in while in NY. Really great bar and lounge area. Room was coomfortabe and reasonsble size.
Stayed 11 nights in Jan 2025

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. The hotel has a vibrant lobby/bar area where you can chat with friends or hang out. The room was spacious and the bed was comfortable.
Stayed 2 nights in Jan 2025

10/10 Excellent

Phenique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremly kind.
Stayed 3 nights in Jan 2025

8/10 Good

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Best is that it’s quiet and convenient to everything we wanted to see. The negatives were that there isn’t much lighting in the room and we couldn’t get the temperature to lower at night
Stayed 3 nights in Jan 2025

8/10 Good

Loretta, Orange City

Stayed 3 nights in Jan 2025

10/10 Excellent

Saud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 5 nights in Jan 2025

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and wonderful service
Stayed 2 nights in Jan 2025

2/10 Terrible

Leydi

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Hot rooms, had to transfer rooms. Rooftop dirty chairs broken. Nothing like the social media page
Stayed 3 nights in Jan 2025

10/10 Excellent

Phil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Everything we needed.
Stayed 2 nights in Jan 2025

10/10 Excellent

Scott M

Stayed 3 nights in Jan 2025

10/10 Excellent

Alvin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here. Once again it was a great stay. Friendly staff, quiet rooms (not able to hear what was happening outside),comfortable beds, and a truly great location. The hotel is central to everything that you want or need when visiting NYC. Once again it was great, easy and smooth. Will return again.
Stayed 9 nights in Jan 2025