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M Social Hotel Times Square New York

4.0 star property
VIP Access

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Photo gallery for M Social Hotel Times Square New York

Enjoy a drink at the bar with a city view.
Enjoy the city view from this rooftop terrace with a central table and comfortable seating.
Relax in a stylish lounge area with a plush sofa, armchairs, and a coffee table.
Relax in a serene space with two single beds, a desk, and a large window offering a city view.
Relax in our stylish lobby with a comfortable seating area, pool table, and lush greenery.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pet-friendly

Explore the area

View in a map
226 W 52nd St, New York, NY, 10019
  • Broadway Theatre
    ‪2 min walk‬
  • Times Square
    ‪6 min walk‬
  • Museum of Modern Art
    ‪6 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Room, 2 Double Beds (Hudson River View)

Two single beds with white linens and a wooden headboard, a desk and chair, and a flat-screen TV.

Superior Room, 2 Double Beds (Hudson River View)

8.6 out of 10
Excellent
(39 reviews)
  • 26 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Deluxe Times Square King -Ball Drop View

Relax in a spacious room with a large bed and desk area, offering a city view.

Social Deluxe Times Square King -Ball Drop View

8.4 out of 10
Very good
(38 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Times Square)

Two single beds with white linens, flat-screen TV, and city view.

Deluxe Room, 2 Double Beds (Times Square)

8.6 out of 10
Excellent
(58 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Premier Times Square King -Ball Drop View

Relax in a spacious room with a large bed and desk area, offering a city view.

Social Premier Times Square King -Ball Drop View

9.2 out of 10
Wonderful
(24 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds (Times Square)

Relax in a stylish lounge area with a vibrant city view, comfortable seating, and lush greenery.

Premier Room, 2 Double Beds (Times Square)

8.6 out of 10
Excellent
(41 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View (Social)

Relax in a serene space with a large bed, bedside tables, and a reading nook.

Room, 1 King Bed, City View (Social)

8.8 out of 10
Excellent
(255 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View (Social)

Relax in a serene space with two single beds, a desk, and a large window offering a city view.

Room, 2 Double Beds, City View (Social)

8.8 out of 10
Excellent
(290 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Hudson River View)

Enjoy a city view from the large bed in this stylish room, featuring a flat-screen TV, desk, and comfortable seating area.

Superior Room, 1 King Bed (Hudson River View)

8.8 out of 10
Excellent
(141 reviews)
  • 26 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Relax in a serene space with a large bed, bedside tables, and a reading nook.

Family Room

  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Similar properties

Experience the city from a unique perspective with breathtaking views of the urban landscape.

Sheraton New York Times Square Hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
3.8 out of 5, Good, (4140)
The price is €273
for 1 room
includes taxes & fees
21 Aug - 22 Aug
Sheraton New York Times Square Hotel

About this property

M Social Hotel Times Square New York

Eco-certified hotel with a fitness center and a rooftop terrace
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite. Change of towels is available on request.
M Social Hotel Times Square New York offers 480 accommodations with iPod docking stations and safes. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The breakfast at M Social Hotel Times Square New York gets high marks from our customers. During your stay, you're just a quick walk from Broadway. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Beast & Butterflies
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • Guests have really good things to say about the accommodations, from the comfy beds and low noise level to the cleanliness and spaciousness
  • Steps from Times Square Church and August Wilson Theater
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 452 square feet (42 square meters) and includes conference space. A fitness center, a rooftop terrace, and an arcade/game room are also featured at the eco-certified M Social Hotel Times Square New York.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Beast & Butterflies - This bar specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 55 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 39.64 for adults and USD 39.64 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Beast & Butterflies

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 452 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 33 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 45.90 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 39.64 for adults and USD 39.64 for children
  • Nearby parking fee: USD 55 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
This property has a strict no-smoking policy. Violators will be subject to a fine of USD 500.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New York Times Square Novotel
Novotel New York Times Square Hotel
Novotel Hotel
Novotel Hotel New York Times Square
Novotel New York Times Square
Accor New York City
New York City Novotel
Novotel Hotel New York
Novotel New York City
Novotel New York Times Square Hotel New York City
Novotel Times Square
Novotel Times Square Hotel
Novotel New York Times Square
M Social Times Square New York
M Social Hotel Times Square New York Hotel
M Social Hotel Times Square New York New York
M Social Hotel Times Square New York Hotel New York

M Social Hotel Times Square New York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2120 out of 3433 reviews
Rating 8 - Good. 806 out of 3433 reviews
Rating 6 - Okay. 289 out of 3433 reviews
Rating 4 - Poor. 114 out of 3433 reviews
Rating 2 - Terrible. 104 out of 3433 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Bryce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would like to give a 5 star review, but I called for a replacement remote (buttons not working) for the TV 3 times and nobody showed up. I gave up after 3 tries. Otherwise, everything else was great.
Stayed 3 nights in May 2025

8/10 Good

Nazila

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The cupboards in the room were outdated and the pillows too hard. The staff were very helpful and friendly. Location great.
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Majdi

Stayed 1 night in May 2025

10/10 Excellent

kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 4 nights in Apr 2025

10/10 Excellent

Deborah Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the daily housekeeping services. The in-room safe and refrigerator are convenient. Staff is courteous and helpful. The hotel's location is close to shopping, dining, Broadway theaters and transportation choices.
Stayed 4 nights in Apr 2025

8/10 Good

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Tatyana

Stayed 1 night in May 2025

10/10 Excellent

Rudolph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Raulin

Disliked: Cleanliness
Stayed 1 night in Apr 2025

2/10 Terrible

Tara

Stayed 1 night in Apr 2025

6/10 Okay

Gayle

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property itself is in a great location. However for the rate they are lacking in service. It would be nice to have complimentary coffee and water as well as bathroom toiletries. The elevators were not always working and neither was our television. They just seem to lack the extras that you would expect for a hotel that is not advertised as a basic accommodation.
Stayed 4 nights in Apr 2025

10/10 Excellent

Briana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great view and great place
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super basic, but everything else was excellent
Stayed 4 nights in Apr 2025

10/10 Excellent

Paula Elaine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable. The bathroom could use some updating but was very clean.
Stayed 3 nights in Apr 2025

2/10 Terrible

Jaafer

Stayed 1 night in Apr 2025

8/10 Good

Danielle

Travelled with family
Liked: Amenities
The hotel was good
Stayed 2 nights in Jan 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the theater district. Quick check-in and check-out, clean room, perfect base to explore the city from.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer, Somerville

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

James Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Leanne

Travelled with family
Liked: Cleanliness, amenities
The set up was a little awkward. The view was nice in common areas and in some rooms. The rooms were good size. Bed comfortable
Stayed 1 night in Apr 2025

6/10 Okay

Lukasz

Disliked: Staff & service, property conditions & facilities

Not bad

Stay was alright, nothing special good price you get what you pay for.
Stayed 1 night in Apr 2025

8/10 Good

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing keeping me from rating this 5 stars is the elevator situation. We were always having to wait for the next elevator from the rooms to the lobby and then again from the lobby to the street entrance/exit.
Stayed 1 night in Apr 2025

10/10 Excellent

Mingxia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 4 nights in Apr 2025

8/10 Good

KARLA D

Liked: Room comfort
Disliked: Cleanliness
Stayed 6 nights in Apr 2025