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Phoenix Hotel

2.5 star property

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Photo gallery for Phoenix Hotel

Exterior
Reception
Interior
Blackout curtains, free WiFi
Living room

Reviews

6.2 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
517 39th St, Brooklyn, NY, 11232
  • Place, Sunset Park
    ‪2 min walk‬
  • Place, Green-Wood Cemetery
    ‪3 min walk‬
  • Place, Industry City
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪56 min drive‬

Room options

View all photos for Double Room, 2 Double Beds, Non Smoking

Double Room, 2 Double Beds, Non Smoking

Double Room, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Single Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Single Room, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Signature Single Room, 1 King Bed, Non Smoking, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby
Quality Inn near Sunset Park
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
3.8 out of 5, Good, 619 reviews
The price is €90
includes taxes & fees
9 Mar - 10 Mar
Quality Inn near Sunset Park

About this property

Phoenix Hotel

This smoke-free hotel features a 24-hour business center, a microwave in a common area, and conference space. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.
Phoenix Hotel offers 45 air-conditioned accommodations with blackout drapes/curtains. This Brooklyn hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations. A nightly turndown service is provided and housekeeping is offered daily.
With your stay at Phoenix Hotel, you're connected to a rail/subway station and just a quick walk from Sunset Park. Free WiFi in public areas and a 24-hour business center are available.
  • Free WiFi
  • Amenities include a 24-hour business center, conference space, and an elevator
  • 6 minutes by car from Barclays Center Brooklyn and 7 minutes from Brooklyn Bridge
Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 1000 square feet (93 square meters) and includes conference space. Phoenix Hotel also features tour/ticket assistance, a garden, and an ATM.

This Brooklyn hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,000 square feet of conference space
  • 24-hour business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

More

  • Air conditioning
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

PHOENIX HOTEL Hotel
PHOENIX HOTEL Brooklyn
PHOENIX HOTEL Hotel Brooklyn

Phoenix Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 88 out of 297 reviews
Rating 8 - Good. 45 out of 297 reviews
Rating 6 - Okay. 37 out of 297 reviews
Rating 4 - Poor. 42 out of 297 reviews
Rating 2 - Terrible. 85 out of 297 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ibrahim Ethem

Stayed 1 night in Dec 2025

2/10 Terrible

RaJhaia

Stayed 1 night in Nov 2025

10/10 Excellent

Randy

Liked: Cleanliness, amenities, property conditions & facilities
I did a quick visit on Thanksgiving week to Brooklyn from NC. Found this hotel within reasonable budget nearby the area I was visiting. Even for a one day stay, it was very welcoming, clean and well maintained. This was a walk-in visit. They gave me the fourth floor, I had a great view of the entire city view from my bedroom. One highlight to mention - if one happens to arrive earlier than their check-in hour, they will allow you to check in with a $10 fee per hour leading up to the check-in time. I.e check-in is at 3pm , you arrive at 1pm, a $20 fee will get you to your room earlier. That's not bad at all considering other hotels are firm with their check-in hours. Great place overall. If some way , somehow I end up back in Brooklyn, I'll consider staying here again.
Spacious bed, clean room.
Stayed 1 night in Nov 2025

10/10 Excellent

Destiny

Stayed 1 night in Nov 2025

10/10 Excellent

antonia

clean room, awesome staff. thanks so much.
Stayed 1 night in Nov 2025

4/10 Poor

Maynor

Me cortaron el internet y la cama no es estable
Stayed 1 night in Nov 2025

10/10 Excellent

michael

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is great and quiet, lot's of light and safe. The staff is friendly. I recommend staying here
Stayed 2 nights in Nov 2025

2/10 Terrible

Von

Business traveller
Liked: Staff & service
Disliked: Amenities
The hallway smelled like urine, and the door has no soudproofing so I was unable to sleep because other guests were banging doors and yelling all night. The windows to my room rattled all night long, which also prevented me from getting any sleep.
Stayed 1 night in Nov 2025

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, amenities
Great experience
Stayed 2 nights in Oct 2025

2/10 Terrible

Lauren

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I need to update the rooms. The staff are cool but it’s a little rundown and the bed is un sturdy and the TV is never working right definitely a budget hotel if you can’t afford more it’s not terrible but for the price they could stand to make some updates
Stayed 1 night in Aug 2025

8/10 Good

Nathan

Travelled with partner
Liked: Cleanliness
We stayed 3 nights, one night we weren't left any towels and when we asked for some we were told someone would bring them and didn't. Notes say no parking but there is a small lot out back and a sign mentions an underground lot. Staff were very nice and great location for getting the subway into Manhattan and only 20 minute drive to Brooklyn Cruise terminal
Stayed 3 nights in Oct 2025

8/10 Good

Darriel

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

ralph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Myriam

Travelled with partner
Liked: Cleanliness, staff & service
It is a wonderful area to eat original delicious Latino food
Stayed 1 night in Oct 2025

10/10 Excellent

Ghoumrassane

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Oct 2025

8/10 Good

Mariya, new york

Liked: Cleanliness, amenities, property conditions & facilities
City view rooms or one I had is compact but nice. Pretty clean and easy to maintain/get clean again after room service. The few rooms I saw w the couch are nice space but all seemed to be crazy dusty. The rooms w the yelloeish tile/floor seem to be less dusty. The room w the closet that’s on pics is the “suite” not the upgrade from city view one.
Stayed 2 nights in Oct 2025

4/10 Poor

Ayan

Stayed 1 night in Oct 2025

4/10 Poor

Blake

Stayed 2 nights in Oct 2025

8/10 Good

gary

Business traveller
Liked: Staff & service
Spring for the city view room
Stayed 1 night in Oct 2025

6/10 Okay

Fernando

Liked: Property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

almando junior

Stayed 3 nights in Oct 2025

8/10 Good

Jennifer, Peaks Island

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

Mariya, new york

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t know what’s up w the reviews or maybe I just got a nice room but it’s for sure clean and not listed but city view rooms have a bathtub. And yes you get view of city from downtown bk to downs town of city and there is a warehouse like city building in front of you so you have no obstruction views and no one looking into your room from other buildings. Bedroom portion is tight it’s for sure just for sleeping but there is a decent sized hallway that’s separated out enough from that and also there is a desk if you need w plugs including 3 prong ones for w shipment /computer etc and you’d have city view behind u if you’re doing video calls form that desk. USB c ports next to the bed and not by your face which is nice. Lg smart rv w all internet streaming apps. Hotel is very nice maybe it’s good it has bad reviews so that there are available rooms. It’s def ok to good for 2-3 night stay. Def ok for people from outside ny also Air conditioner is in celsius oil
Stayed 1 night in Sep 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

KaSandra

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025