Phoenix Hotel

2.5 star property

Choose dates to view prices

Photo gallery for Phoenix Hotel

Exterior
Parking
1 bedroom, blackout curtains, free WiFi
Reception
Property grounds

Reviews

5.6 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi
  • 24/7 front desk
  • Air conditioning
  • Business services

Explore the area

Map
517 39th St, Brooklyn, NY, 11232
  • Sunset Park
    ‪3 min walk‬
  • Barclays Center Brooklyn
    ‪6 min drive‬
  • Brooklyn Cruise Terminal
    ‪6 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

Standard Single Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Superior Single Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Signature Single Room, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 3
  • 1 King Bed

Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Phoenix Hotel

Hotel connected to a rail/subway station in Brooklyn with a 24-hour business center
This smoke-free hotel features a 24-hour business center, a microwave in a common area, and conference space. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.
Phoenix Hotel offers 45 air-conditioned accommodations with blackout drapes/curtains. This Brooklyn hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations. A nightly turndown service is provided and housekeeping is offered daily.
With your stay at Phoenix Hotel, you're connected to a rail/subway station and just a quick walk from Sunset Park. Free WiFi in public areas and a 24-hour business center are available.
  • Free WiFi
  • Amenities include a 24-hour business center, conference space, and an elevator
  • Just a 4-minute drive from Prospect Park and 6 minutes from Barclays Center Brooklyn
Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 1000 square feet (93 square meters) and includes conference space. Phoenix Hotel also features tour/ticket assistance, a garden, and an ATM.

This Brooklyn hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,000 square feet of conference space
  • 24-hour business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

More

  • Air conditioning
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Service fee: USD 4.36 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

Property is also known as

PHOENIX HOTEL Hotel
PHOENIX HOTEL Brooklyn
PHOENIX HOTEL Hotel Brooklyn

Phoenix Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 51 out of 200 reviews
Rating 8 - Good. 26 out of 200 reviews
Rating 6 - Okay. 24 out of 200 reviews
Rating 4 - Poor. 26 out of 200 reviews
Rating 2 - Terrible. 73 out of 200 reviews

5.6/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stan

Stayed 1 night in Mar 2025

10/10 Excellent

Luis Paulo

Stayed 1 night in Mar 2025

10/10 Excellent

Lucretia

Stayed 1 night in Mar 2025

10/10 Excellent

Make It

Liked: Staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Mar 2025

6/10 Okay

Pierre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and enjoyable
Stayed 1 night in Jan 2025

6/10 Okay

Donald

Stayed 1 night in Dec 2024

4/10 Poor

Randy

Disliked: Amenities
One of the most decrepit hotels I’ve ever been in in my life. Go pay a little bit more at the Holiday Inn in downtown Brooklyn.
Stayed 1 night in Dec 2024

2/10 Terrible

Tatiana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We couldn’t sleep because it was too many roaches the Doorlock it wasn’t working and the bathroom it was dirty
Stayed 1 night in Dec 2024

10/10 Excellent

Murad Mohammed

Stayed 1 night in Nov 2024

2/10 Terrible

Eric

Disliked: Staff & service, amenities
I ended up staying here for a good while, paid my way n all that… but the staff doesn’t seem to understand the concept of treating loyal customers well. On the last day when I was struggling to get all my stuff out, they had zero sympathy, just cold treatment as if I was not a fully paid customer that had been there on n off for much of a month. The place is fine honestly (if u good w ghetto hotels) but there are better options in the area run by nicer ppl.
Stayed 1 night in Nov 2024

10/10 Excellent

Ana, Brooklyn

Stayed 1 night in Oct 2024

4/10 Poor

Eddie

Stayed 1 night in Oct 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Management a little stiff with being nice to customers that wanna stay thru a weekend… good paying… but would rather not uproot to not pay insane weekend price
Stayed 2 nights in Nov 2024

8/10 Good

Alyssa

Stayed 4 nights in Oct 2024

4/10 Poor

Mohamed

Disliked: Cleanliness, amenities, property conditions & facilities
It wasn’t good compared to the price
Stayed 1 night in Oct 2024

10/10 Excellent

ALMOTASEM BELLAH ADEL

Stayed 3 nights in Oct 2024

2/10 Terrible

Stephanie

Stayed 1 night in Sep 2024

2/10 Terrible

Dennis

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THIS HOTEL IS HORRIBLE I DID NOT EVEN STAY HERE. THE BED HAS CIGARETTE BURNT MARKS, THE WHITE SHEETS ARE LIKE YELLOW DISGUSTING. WE LEFT WITHIN 5 MINUTE OF CHECKIN
Stayed 1 night in Oct 2024

2/10 Terrible

Obiageli

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Willy

Disliked: Cleanliness, property conditions & facilities
Bad, terrible, when we got there they said, our room it’s not ready yes, we booked the date exactly!
Stayed 4 nights in Sep 2024

2/10 Terrible

paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank god I travel with my own sheets or it would have been impossibly uncomfortable. I’m sorry but don’t stay here unless absolutely necessary. IMO places like this should not even be listed on Expedia.
Stayed 4 nights in Sep 2024

4/10 Poor

wade

Stayed 2 nights in Sep 2024