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Refinery Hotel

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Photo gallery for Refinery Hotel

An outdoor dining area with brick walls, string lights, and tables set for dining.
A cozy living room with a brick fireplace, comfortable seating, and a television mounted on the wall.
A building with a large glass entrance, a sign reading "Refinery," and a slogan on the window.
An indoor venue with a high ceiling, string lights, and a brick wall.
A cozy restaurant with a rustic wooden ceiling, leather seating, and brick walls.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
63 W 38th St, New York, New York, NY, 10018
  • Place, 5th Avenue
    ‪3 min walk‬
  • Place, Bryant Park
    ‪5 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪44 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

Room

  • Sleeps 2

Room

  • Sleeps 2

View all photos for Studio, 1 Queen Bed

A hotel room with a wooden desk, a chair, a bed with white linens, and a nightstand with a lamp.

Studio, 1 Queen Bed

8.2 out of 10
Very good
(20 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed

A modern hotel room with a large bed, a desk, a television, and a painting on the wall.

Studio, 1 King Bed

9.2 out of 10
Wonderful
(27 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with a large bed, a desk with a chair, a TV, and a painting on the wall.

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(38 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Atelier Executive Suite

A hotel room with a large bed, a desk with a computer, a chair, a sofa, a TV, and a window with curtains.

Atelier Executive Suite

8.6 out of 10
Excellent
(4 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 4

View all photos for Studio, 2 Queen Beds

A hotel room with a bed, bedside table with a lamp, a small desk with a chair, and a vase with flowers.

Studio, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

Refinery Hotel

A restaurant, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. Other amenities include a rooftop terrace, self parking, and concierge services.
Refinery Hotel offers 197 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Frette Italian sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the comfortable beds at Refinery Hotel. During your stay, you're just a quick walk from Bryant Park. 2 bars, a restaurant, and a gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Enjoy American cuisine while dining at Parker and Quinn
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Guests have really good things to say about the accommodations, from the comfy beds and overall comfort to the cleanliness and spaciousness
  • Just a 3-minute walk from Bryant Park and 4 minutes by foot from 5th Avenue
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A fitness center, a rooftop terrace, and multilingual staff are also featured at the luxury Refinery Hotel. For a fee, parking is available.

This 5-star New York hotel is smoke free.

For a fee, guests can enjoy full breakfast daily.
Parker and Quinn - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Winnies - Onsite lobby lounge. Open daily.
Rooftop Bar - This rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in some public areas: High-speed internet

Parking and transport

  • Secured parking on site (USD 72 per day)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available for a fee: USD 20 to 30 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Parker and Quinn
  • Rooftop Bar
  • Winnies

Things to do

  • Gym

Family friendly

  • In-room cot
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Built in 1912
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300 per accommodation, per stay
  • Resort fee: USD 51.64 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 30 per person
  • Secured self parking fee: USD 72 per day
  • Pet deposit: USD 200 per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Refinery
Refinery Hotel
Refinery Hotel New York
Refinery New York
Refinery
Refinery Hotel Hotel
Refinery Hotel New York
Refinery Hotel Hotel New York

Refinery Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 715 out of 1026 reviews
Rating 8 - Good. 191 out of 1026 reviews
Rating 6 - Okay. 77 out of 1026 reviews
Rating 4 - Poor. 26 out of 1026 reviews
Rating 2 - Terrible. 17 out of 1026 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel!!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Kerin

Liked: Cleanliness, staff & service, amenities
Love this hotel !
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was Clean and helpful staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value and cracking location with lovely roof top bar
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, clean room, great location.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, staff went out of their way to make you comfortable.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Moe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended, book it and thank me later.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect! This beautiful boutique hotel was conveniently located to great restaurants, 5th Avenue and Times Square. We will be staying here on our next trip to NYC!
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Winnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location n good space for the room
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Live Jazz is the cherry on top.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Location, food, drinks, room - all were outstanding.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean, friendly staff. Rooftop bar was great!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Great location- great staff- great stay
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

GEEHUN

Liked: Amenities, property conditions & facilities
Flexible check in, hospitality, nice location
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Morgan and everyone there!! Couldn’t have asked for a better stay or place!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Annie

Incredible staff, most comfy beds and plenty of amenities.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Shail

Liked: Cleanliness, staff & service, amenities
Excellent hotel and staff
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities
Excellent check in experience, very welcoming staff, loved Winnie the text AI, room lovely and large, food good at restaurant.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Quiet hotel, friendly staff, great room size, great amenities!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was awesome
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sacha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay at Refinery in a couple of months. Very good Manhattan hotel on all aspects.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Staff care to make sure your stay is a good experience. One criticism is the hair dryers which are very cheap for a luxury hotel.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness
Stylish
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Cole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is super overpriced but thats New York.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Hank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room; great boutique touch and updated and clean; good gym; and ironing board and iron is great
Stayed 2 nights in Feb 2026