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Refinery Hotel

5.0 star property
VIP Access

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Atelier Executive Suite
2 bars/lounges, lobby lounge, rooftop bar
Breakfast, lunch, dinner served; American cuisine
2 bars/lounges, lobby lounge, rooftop bar
2 bars/lounges, lobby lounge, rooftop bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
63 W 38th St, New York, New York, NY, 10018
  • Place, 5th Avenue
    ‪3 min walk‬
  • Place, Bryant Park
    ‪3 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪29 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed

Studio, 1 Queen Bed

8.2 out of 10
Very good
(17 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(38 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Atelier Executive Suite

Atelier Executive Suite

Atelier Executive Suite

8.8 out of 10
Excellent
(3 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds

Studio, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

Refinery Hotel

Luxury hotel with bars, 3-minute walk to Bryant Park
A restaurant, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. Other amenities include a rooftop terrace, a coffee shop/cafe, and self parking.
Refinery Hotel offers 197 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Frette Italian sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Refrigerators, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the comfortable beds at Refinery Hotel. During your stay, you're just a quick walk from Bryant Park. 2 bars, a restaurant, and a gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Enjoy American cuisine while dining at Parker and Quinn
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have really good things to say about the accommodations, from the overall comfort and spaciousness to the cleanliness and comfy beds
  • Just a 3-minute walk from Bryant Park and 4 minutes by foot from 5th Avenue
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A fitness center, a rooftop terrace, and a vending machine are also featured at the luxury Refinery Hotel. For a fee, parking is available.

This 5-star New York hotel is smoke free.

For a fee, guests can enjoy full breakfast daily.
Parker and Quinn - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Winnies - Onsite lobby lounge. Open daily.
Rooftop Bar - This rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: High-speed internet

Parking and transport

  • Secured parking on site (USD 72 per day)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available for a fee: USD 20 to 30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Parker and Quinn
  • Rooftop Bar
  • Winnies

Things to do

  • Gym

Family friendly

  • In-room cot
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Built in 1912
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 51.64 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Health club access
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 30 per person
  • Secured self parking fee: USD 72 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Refinery
Refinery Hotel
Refinery Hotel New York
Refinery New York
Refinery
Refinery Hotel Hotel
Refinery Hotel New York
Refinery Hotel Hotel New York

Refinery Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 681 out of 1000 reviews
Rating 8 - Good. 187 out of 1000 reviews
Rating 6 - Okay. 77 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Larissa

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room and restaurants. The staff was especiallly helpful and friendly. I loved brunch on the roof. I would definitely stay again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Debra, Eagan

Stayed 3 nights in Nov 2025

10/10 Excellent

Ofer

Stayed 1 night in Oct 2025

10/10 Excellent

Krystin

Stayed 2 nights in Nov 2025

10/10 Excellent

Lenore

Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms, beautiful jazz bar
Stayed 4 nights in Nov 2025

8/10 Good

LOUIS

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was in good condition and the staff was friendly and competent. Internet access was seamless.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities
Courteous staff. Spotless room and shower. Just absolutely amazing shower in bedroom. Perfect place to lax
Stayed 1 night in Nov 2025

6/10 Okay

Victoria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room bit small & dark. Not worth the value we stayed compared to other hotels we've stayed at. Not consistent. Only got complimentary water in our room day1 and when we left.
Stayed 3 nights in Oct 2025

8/10 Good

Myra

Liked: Cleanliness, amenities, property conditions & facilities
Clean and super spacious room. Front desk staff was friendly. Greeted us with waters and a glass of wine.
Stayed 5 nights in Oct 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was immaculate and service amazing. Great location.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ketan

Business traveller
Liked: Cleanliness, staff & service, amenities
Awesome place to stay in the heart of nyc!
Stayed 6 nights in Oct 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large rooms for NYC, thought of the details.
Stayed 1 night in Oct 2025

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff. The rooftop bar and restaurant had great food, drinks and atmosphere. The location of the hotel was perfect for our family and as starting point to trips to areas around Manhattan. Will definitely stay here again. Highly recommended!
Stayed 3 nights in Oct 2025

10/10 Excellent

Rich, Washington

Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Stayed 3 nights in Oct 2025

4/10 Poor

Barry

Stayed 3 nights in Oct 2025

6/10 Okay

roberto

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hotel is very dated, the windows are not soundproof.
Stayed 3 nights in Sep 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Nice Jazz Bar.
Stayed 2 nights in Oct 2025

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great day! Still working
Stayed 3 nights in Sep 2025

10/10 Excellent

sandra

Stayed 2 nights in Sep 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rolfe

Stayed 1 night in Aug 2025

10/10 Excellent

Sedrak

Liked: Cleanliness, staff & service, amenities
I liked It
Stayed 2 nights in Sep 2025

10/10 Excellent

Mereille Najm

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in the city.

Exceeded all our expectations. Loved the small details like complementary wine in the room, and the pour over coffee station. Le Labo bath products were the cherry on top of a great stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Philip

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Gear but not great

Great hotel and a fantastic location. Staff are miserable. Just don’t seem to have the right attitude. Not just one, but quite a few. Doormen and receptionists mostly. I think they need a training course on customer service and what it means. This might get them off their phones! Lovely Jazz bar but even the residents have to pay $25 dollars entry fee. Shame
Stayed 7 nights in Sep 2025