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Refinery Hotel

5.0 star property
VIP Access

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Photo gallery for Refinery Hotel

2 bars/lounges, lobby lounge, rooftop bar
2 bars/lounges, lobby lounge, rooftop bar
Exterior
Breakfast, lunch, dinner served; American cuisine
2 bars/lounges, lobby lounge, rooftop bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
63 W 38th St, New York, New York, NY, 10018
  • Place, 5th Avenue
    ‪3 min walk‬
  • Place, Bryant Park
    ‪3 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed

Studio, 1 Queen Bed

8.4 out of 10
Very good
(18 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(38 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Atelier Executive Suite

Atelier Executive Suite

Atelier Executive Suite

8.8 out of 10
Excellent
(3 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds

Studio, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

Refinery Hotel

A restaurant, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. Other amenities include a rooftop terrace, a coffee shop/cafe, and self parking.
Refinery Hotel offers 197 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Frette Italian sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Refrigerators, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the comfortable beds at Refinery Hotel. During your stay, you're just a quick walk from Bryant Park. 2 bars, a restaurant, and a gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Enjoy American cuisine while dining at Parker and Quinn
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have really good things to say about the accommodations, from the spaciousness and overall comfort to the comfy beds and cleanliness
  • Just a 3-minute walk from Bryant Park and 4 minutes by foot from 5th Avenue
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A fitness center, a rooftop terrace, and a vending machine are also featured at the luxury Refinery Hotel. For a fee, parking is available.

This 5-star New York hotel is smoke free.

For a fee, guests can enjoy full breakfast daily.
Parker and Quinn - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Winnies - Onsite lobby lounge. Open daily.
Rooftop Bar - This rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in some public areas: High-speed internet

Parking and transport

  • Secured parking on site (USD 72 per day)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available for a fee: USD 20 to 30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Parker and Quinn
  • Rooftop Bar
  • Winnies

Things to do

  • Gym

Family friendly

  • In-room cot
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Built in 1912
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300 per accommodation, per stay
  • Resort fee: USD 51.64 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Health club access
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 30 per person
  • Secured self parking fee: USD 72 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Refinery
Refinery Hotel
Refinery Hotel New York
Refinery New York
Refinery
Refinery Hotel Hotel
Refinery Hotel New York
Refinery Hotel Hotel New York

Refinery Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 687 out of 1004 reviews
Rating 8 - Good. 186 out of 1004 reviews
Rating 6 - Okay. 78 out of 1004 reviews
Rating 4 - Poor. 35 out of 1004 reviews
Rating 2 - Terrible. 18 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. Great location! Cozy bar area.
Stayed 3 nights in Dec 2025

10/10 Excellent

Joeri

Stayed 3 nights in Dec 2025

10/10 Excellent

Shail

Liked: Cleanliness, staff & service, amenities
Excellent hotel and staff
Stayed 1 night in Sep 2025

6/10 Okay

Laura

Stayed 7 nights in Nov 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room and good service
Stayed 6 nights in Dec 2025

8/10 Good

Julie

Stayed 2 nights in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
small and efficient clean room. great shower. good amenities - water, hairdryer and such. appreciated the chair.
Stayed 2 nights in Dec 2025

10/10 Excellent

Janelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff. Nice bar. Clean room. Wish there was a fridge.
Stayed 3 nights in Nov 2025

10/10 Excellent

Elise

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Spacious room and nice jazz lounge
Stayed 1 night in Nov 2025

6/10 Okay

Paul

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
We stayed at the Refinery Hotel over Thanksgiving weekend and it was a busy place. Our check-in was 45 minutes later than promised due to housekeeping. The room was mostly quiet, except for equipment moves in a nearby service elevator during the middle of the night. Not terrible but also not great, especially given the high prices.
Stayed 6 nights in Nov 2025

10/10 Excellent

Victor Javier

Stayed 3 nights in Nov 2025

6/10 Okay

Mena

Stayed 1 night in Nov 2025

10/10 Excellent

Anthony

Stayed 7 nights in Nov 2025

10/10 Excellent

Drew

Stayed 1 night in Nov 2025

8/10 Good

Heather

Stayed 2 nights in Nov 2025

8/10 Good

Maya

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Nov 2025

10/10 Excellent

Greg

Stayed 2 nights in Nov 2025

10/10 Excellent

Fatmah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff at the Refinery go above and beyond to make sure guests have a great stay. Special shot out to Luisa and Jessica at the front desk for being warm, welcoming and always ready to help. I'm so glad we stayed here!
Stayed 2 nights in Nov 2025

4/10 Poor

Stefan

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Old and dated rooms, and roof top which is the main reason for staying there was closed for private events evert day, and gym is dated and way to small.
Stayed 2 nights in Oct 2025

10/10 Excellent

John, Eagan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes & exceptional staff!
Stayed 2 nights in Nov 2025

10/10 Excellent

Larissa

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room and restaurants. The staff was especiallly helpful and friendly. I loved brunch on the roof. I would definitely stay again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Debra, Eagan

Stayed 3 nights in Nov 2025

10/10 Excellent

Ofer

Stayed 1 night in Oct 2025

10/10 Excellent

Krystin

Stayed 2 nights in Nov 2025

10/10 Excellent

Lenore

Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms, beautiful jazz bar
Stayed 4 nights in Nov 2025