5 Jun 2019 by Customer Service
Thanks for sharing this perfect rating! We're thrilled to hear you enjoyed your stay with us! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit! Have a beautiful day!
3 Jun 2019 by Customer Service
Thank you for the 4-star rating! It's great your time with us was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience. Have a fantastic day!
8 Jan 2022 by Operations Manager
Dear Michelle, thank you for your recent stay at the Residence Inn New York Manhattan/Times Square and for taking the time to review our hotel. We appreciate your comments about our convenient location, well-equipped kitchen, and complimentary breakfast buffet. It was a pleasure hosting you and we hope to have the opportunity to welcome you back soon. Melissa Cantone Operations Manager
1 May 2019 by Front Office Manager
Dear Guest, thank you for reviewing the Residence Inn New York Manhattan/Times Square. We are happy to read how impressed you were with our excellent location and spacious accommodations. It was a pleasure to have you, and we look forward to seeing you again soon. Coral Castillo, Front Office Manager