Sanctuary Hotel New York

4.5 star property

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Photo gallery for Sanctuary Hotel New York

Lunch, dinner, brunch served; American cuisine
Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Lunch, dinner, brunch served; American cuisine
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

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132 West 47th Street, New York, NY, 10036
  • Place, Times Square
    ‪2 min walk‬
  • Place, Broadway
    ‪3 min walk‬
  • Place, Rockefeller Center
    ‪3 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪34 min drive‬

Room options

Superior Queen Room

9.0 out of 10
Wonderful
(22 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed (Delux)

8.8 out of 10
Excellent
(18 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

8.6 out of 10
Excellent
(11 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Queen Room, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Standard Room

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

Cozy Queen

8.6 out of 10
Excellent
(29 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sanctuary Hotel New York

Luxury hotel with bars and a fitness center
Along with a restaurant, this smoke-free hotel has 3 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and a business center.
Sanctuary Hotel New York offers 115 accommodations with iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 36-inch LED televisions come with premium cable channels, first-run movies, and video-game consoles. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sanctuary Hotel New York. During your stay, you're just a quick walk from Times Square. You'll find features like free WiFi in public areas, plus 3 bars and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at Haven Rooftop Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Times Square and Broadway
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can unwind with a drink at one of the 3 bars/lounges. Business amenities include a business center, meeting rooms, and limo/town car service.

WiFi is free in public spaces. A fitness center, a library, and multilingual staff are also featured at the luxury Sanctuary Hotel New York. For a fee, parking is available.

This 4.5-star New York hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Haven Rooftop Restaurant - This restaurant specializes in American cuisine and serves brunch, lunch, and dinner.
Chemistry Room - This restaurant specializes in sushi and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Sushi Lab Rooftop - This sushi bar specializes in sushi and serves lunch and dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 55 per day)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Secured, covered parking on site (USD 55 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 25 per person
  • 3 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chemistry Room
  • Haven Rooftop Restaurant
  • Sushi Lab Rooftop

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 36-inch LED TV with premium cable channels
  • First-run films
  • IPod dock
  • Pay films
  • Video game console

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per pet, per stay, plus a one-time cleaning fee of USD 250
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 10 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25.00 per person
  • Covered self parking fee: USD 55.00 per day
  • Nearby parking fee: USD 55 per day (984 ft away)
  • Pet fee: USD 250 per pet, per stay plus USD 250 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Children under 18 years old are not allowed in the offsite pool.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel New York Sanctuary
Hotel Sanctuary
Hotel Sanctuary New York
New York Hotel Sanctuary
New York Sanctuary
New York Sanctuary Hotel
Sanctuary Hotel
Sanctuary Hotel New York
Sanctuary New York
Sanctuary New York Hotel
Sanctuary Hotel New York Hotel
Sanctuary Hotel New York New York
Sanctuary Hotel New York Hotel New York

Sanctuary Hotel New York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 593 out of 1002 reviews
Rating 8 - Good. 233 out of 1002 reviews
Rating 6 - Okay. 99 out of 1002 reviews
Rating 4 - Poor. 53 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch experience! Clean room, friendly staff.
Stayed 1 night in Aug 2025

8/10 Good

Connie, Anchorage

Travelled with group
Liked: Cleanliness, staff & service
The staff at the Sanctuary are outstanding. They couldn’t have been nicer or more accommodating. Excellent service. Many of the rooms have no windows with any real daylight. That was a real surprise to me but then it’s NYC.
Stayed 3 nights in Sep 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect location for a theater weekend. Much nicer (and quieter) than the larger hotels near Times Square.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sean

Stayed 1 night in Sep 2025

10/10 Excellent

JUSTIN

Stayed 3 nights in Aug 2025

8/10 Good

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff. VERY DARK hotel though. Lots of dark wood, low lights. Also, windows seemed thin. Noise from outside was much noisier than other hotels in NYC.
Stayed 1 night in Sep 2025

8/10 Good

jose Enrique, Laredo

Stayed 1 night in Sep 2025

10/10 Excellent

Xavier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Book a room for one night for my wife’s 40th birthday! Sanctuary is such a nice hotel. So clean and the vibe is awesome! My wife said that Sanctuary is the most beautiful hotel she had stayed in NYC! It’s so close to everything! We will back!
Stayed 1 night in Sep 2025

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is unique. The staff is very capable. The location is great and the facility is very well kept. Some in our party wanted a better view of the city. Some rooms get noise from the activity in the area.
Stayed 2 nights in Sep 2025

10/10 Excellent

Erodis

Stayed 1 night in Sep 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. The check in was smooth and the girl was an absolute delight.
Stayed 1 night in Sep 2025

4/10 Poor

Carlos

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Pictures look way better than the actual hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very polite and accommodating. The location is superb, less than a minute away from the subway as well as Times Square.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sohyun

Stayed 2 nights in Aug 2025

10/10 Excellent

Debbie, Vandergrift

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I stayed in a luxury king room. We had a view of the street. The room was very nice and had all the amenities that were expected. Bed and pillows were extremely comfortable. Housekeeping cleaned out room and changed our sheets every day. The listing says the room includes "in room spa service". Don't be fooled, you have to get someone from outside the hotel to come in, so it's not anything included. They need to change that. Breakfast was minimal with bagels, toast, cereal, tea and coffee. Continental usually includes waffles and such. Staff was very accommodating with holding our bags the day we were leaving. This hotel is 1/2 block from Times Square and 3 blocks from the subway. Excellent location. Would stay here again.
Stayed 3 nights in Aug 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Good price and location at this hidden gem. Just a bit of a heads-up there are a dozen or so steps that one must negotiate with your luggage at the front entrance.
Stayed 1 night in Aug 2025

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower was amazing
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew Dean

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at The Sanctuary! The sushi restaurant was also fantastic. Highly recommend!
Stayed 2 nights in Aug 2025

8/10 Good

Jeffery

Stayed 3 nights in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashlie

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the room, it was nicely decorated and had all we needed. The hotel was nice as well as the staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lafadio

Stayed 3 nights in Jul 2025

8/10 Good

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! The hotel is beautiful & comfortable! Location is perfect! The hotel is located just a half block from the red bleachers of Times Square & there were subway stations on each corner of the block! The only thing that was a problem is that our phone charger plugs would not work in most of the room outlets, our plugs only worked in 2 of the outlets, we never did figure out why as the outlets were checked by maintenance & shown they were active. So maybe just check on that to see what plugs do work in those outlets. Also, if you are a light sleeper, bring a noise machine as the hotel is so close to Times Square that noise is inevitable. Our noise machine was enough to drown out the noise & we slept very well every night, plus the beds & pillows are super comfy!
Stayed 4 nights in Jul 2025

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our king room was perfect with the exception of our mini fridge did not work. Also the parking situation is dismal. The parking across the street was $80/night so they recommended another parking garage that was several blocks away with no way to transfer our luggage. Graciously 2 of the guys on staff, JD and another young man (I forgot his name) assisted us because we weren't allowed to use a luggage rack off the premises. Both of those fellas deserve a raise. With those exceptions, overall we really enjoyed our stay with Sanctuary.
Stayed 4 nights in Jul 2025

10/10 Excellent

Donna

Stayed 2 nights in Jul 2025