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Sheraton Brooklyn New York Hotel

4.0 star property

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Photo gallery for Sheraton Brooklyn New York Hotel

Reception
Bar (on property)
Lobby
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
228 Duffield Street, Brooklyn, NY, 11201
  • Place, Brooklyn Paramount
    ‪5 min walk‬
  • Place, Brooklyn Bridge
    ‪9 min walk‬
  • Place, Manhattan Bridge
    ‪9 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪53 min drive‬

Room options

View all photos for Room, 2 Double Beds (Club Level)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Club Level)

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, City View

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Double Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

8.2 out of 10
Very good
(213 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

8.0 out of 10
Very good
(88 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Club Level)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Club Level)

7.2 out of 10
Good
(7 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Double Beds

7.6 out of 10
Good
(7 reviews)
  • 49 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms

  • 49 sq m
  • Sleeps 7
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

  • City view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Aloft New York Brooklyn
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 1,079 reviews
The price is €99
includes taxes & fees
12 Feb - 13 Feb
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About this property

Sheraton Brooklyn New York Hotel

Hotel with a restaurant, near Brooklyn Bridge
Along with a restaurant, this smoke-free hotel has a bar/lounge and WiFi in public areas. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
Sheraton Brooklyn New York Hotel offers 321 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature down comforters. 42-inch LCD televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Brooklyn hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Sheraton Brooklyn New York Hotel's great location. During your stay, you'll be within walking distance of Brooklyn Bridge. Enjoy features like a restaurant, a bar, and dry cleaning service.
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi and wired Internet for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • 10 minutes by foot from Brooklyn Bridge and a 3-minute drive from Barclays Center Brooklyn
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Sheraton Brooklyn New York Hotel. The hotel can provide concierge services, limo/town car service, and wedding services.

This 4-star Brooklyn hotel is smoke free.

Avere - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Avere

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (58 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Built in 2010
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • First-run films
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 9:00 PM to 9:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 150.00
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Pet fee: USD 20.00 per accommodation, per night plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 9:00 PM and 9:00 AM. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Brooklyn New York
Sheraton Brooklyn New York Hotel
Sheraton Hotel Brooklyn New York
Sheraton Brooklyn New York
Sheraton Brooklyn New York Hotel Hotel
Sheraton Brooklyn New York Hotel Brooklyn
Sheraton Brooklyn New York Hotel Hotel Brooklyn

Sheraton Brooklyn New York Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 717 out of 1470 reviews
Rating 8 - Good. 343 out of 1470 reviews
Rating 6 - Okay. 210 out of 1470 reviews
Rating 4 - Poor. 98 out of 1470 reviews
Rating 2 - Terrible. 102 out of 1470 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Ramone

Room not good
Stayed 1 night in Nov 2025

10/10 Excellent

Tana

Stayed 3 nights in Oct 2025

8/10 Good

JESSY

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff was welcoming.
Stayed 1 night in Nov 2025

10/10 Excellent

Mary Faith

Liked: Cleanliness, amenities, property conditions & facilities
Stayed at this hotel twice for 3 to 5 days in 2025. Was there in the summer and there for Halloween weekend. Halloween weekend was great. During the summer, however, I got a room where I didn't have hot water at night for a little bit while I was showering. It was a Thursday night and I had hot water. The remaining days. I did not run into this issue when I was there in October and November. It's very clean. I like that there's a gym there. And the staff are very friendly. I definitely stay here again when I come back to Brooklyn. The location is also great because you're near Trader, Joe's and other shopping centers in case you need food or forgot something for your trip
Stayed 5 nights in Oct 2025

10/10 Excellent

Ibrahim

Stayed 4 nights in Oct 2025

10/10 Excellent

Angie

Liked: Cleanliness, property conditions & facilities
Nice room. Walkable. Safe. Clean. Friendly staff. Not the ritz but very nice!
Stayed 3 nights in Aug 2025

4/10 Poor

Muraleedharan

Travelled with family
The room smelled strongly of cigarette or weed smoke. At first, we thought the smell was coming from outside when we opened the window doors, but later realized it might be coming from the floor above. This was disappointing since the hotel is supposed to be non-smoking. Instead of investigating who was causing the smoke, the staff member simply recommended that we change rooms.
Stayed 5 nights in Oct 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
Clean room. Friendly staff.
Stayed 3 nights in Oct 2025

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2025

8/10 Good

Tommie

Liked: Cleanliness, amenities, property conditions & facilities
Very Clean Room
Stayed 2 nights in Oct 2025

6/10 Okay

Laird

Stayed 3 nights in Oct 2025

2/10 Terrible

Rachael

Stayed 2 nights in Nov 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location. Clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Alexis

Stayed 5 nights in Oct 2025

8/10 Good

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good.
Stayed 3 nights in Oct 2025

6/10 Okay

Zayed

Disliked: Cleanliness
The pricing and the quality does not match. This hotel needs to be renovated completely
Stayed 3 nights in Oct 2025

10/10 Excellent

Carissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Danny and Teri are both amazing! They both went above and beyond to provide excellent customer service and address any concerns we had. Their professionalism and positive energy made our stay exceptional. We are excited to return here in December.
Stayed 1 night in Oct 2025

8/10 Good

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice room though a little small. The room did have a small refrigerator which was a pleasant surprise and a decent closet and desk. The hotel was clean and the staff very helpful and pleasant. We loved the area and will definitely stay there next time we’re in town!
Stayed 2 nights in Oct 2025

8/10 Good

Jeffrey

Liked: Staff & service, property conditions & facilities, room comfort
Hotel was quiet. Check in was efficient
Stayed 2 nights in Oct 2025

6/10 Okay

Beverley

Stayed 3 nights in Oct 2025

8/10 Good

Stephan

Stayed 1 night in Oct 2025

10/10 Excellent

Justin

Stayed 1 night in Oct 2025

6/10 Okay

Jeff

Travelled with family
Liked: Staff & service

You can do better

The bed was terrible, the hotel is a bit worn down, the room was dated and not comfortable. We checked out early
Stayed 4 nights in Oct 2025

10/10 Excellent

Kaiqi

Stayed 2 nights in Oct 2025

4/10 Poor

Yasmiin

Travelled with family, Travelled with group
Disliked: Cleanliness
Sheraton hotel in Brooklyn had nice staff, and good location next to numerous subway stations. Biggest downfall was finding a cockroach in my hotel room after a long day. I can tell cleanliness is not a priority. I felt uncomfortable because I was worried that I would bring it back home. We called staff and they swiftly switched our rooms, but the new room was not clean either even the towels smelt moldy. One of the exterior entrance rooms were broken so it felt unsafe at night. Overall, the stay was bearable as one of the cheaper options, but I would have spent extra money for better accommodations if I had the chance to go back.
Stayed 4 nights in Oct 2025