SpringHill Suites by Marriott New York Manhattan/Times Square South

4.0 star property

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Photo gallery for SpringHill Suites by Marriott New York Manhattan/Times Square South

Reception
Lobby
Studio, 2 Queen Beds, Terrace
Property amenity
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Laundry
  • Air conditioning

Explore the area

Map
338 West 36th Street, New York, NY, 10018
  • Times Square
    ‪8 min walk‬
  • Broadway
    ‪10 min walk‬
  • Empire State Building
    ‪14 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

Studio, 1 King Bed, Terrace

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 2 Queen Beds, Terrace

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 Queen Bed

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

SpringHill Suites by Marriott New York Manhattan/Times Square South

Hotel with free breakfast, a quick walk to Times Square
A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, a business center, and conference space. Change of towels is available on request.
SpringHill Suites by Marriott New York Manhattan/Times Square South offers 256 accommodations with coffee/tea makers and hair dryers. 42-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided.

The free breakfast at SpringHill Suites by Marriott New York Manhattan/Times Square South gets good marks from our customers. During your stay, you're just a quick walk from Madison Square Garden. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Times Square and Broadway
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 2000 square feet (186 square meters) and includes conference space. The business-friendly SpringHill Suites by Marriott New York Manhattan/Times Square South also features tour/ticket assistance, concierge services, and laundry facilities.

This 4-star New York hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
SpringHill Suites by Marriott New York Manhattan/Times Square South has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 55 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Winery release events

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2,000 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 13 floors
  • Banquet hall
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 55 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Marriott Manhattan/Times Square 36th St.
SpringHill Suites Marriott Manhattan/Times Square 36th St. Hotel
Springhill Suites New York Manhattan/Times Square South Hotel
Springhill Suites Manhattan/Times Square South Hotel
Springhill Suites Manhattan/Times Square South
Springhill Suites New York Manhattan/Times Square South Hotel
Springhill Suites Manhattan/Times Square South Hotel
Hotel Springhill Suites New York Manhattan/Times Square South
Springhill Suites Manhattan/Times Square South
Hotel Springhill Suites New York Manhattan/Times Square South
Springhill Suites New York Manhattan/Times Square South New York

SpringHill Suites by Marriott New York Manhattan/Times Square South Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 736 out of 1267 reviews
Rating 8 - Good. 361 out of 1267 reviews
Rating 6 - Okay. 111 out of 1267 reviews
Rating 4 - Poor. 20 out of 1267 reviews
Rating 2 - Terrible. 39 out of 1267 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Experience
Stayed 1 night in Mar 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

valentina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good
Stayed 1 night in Mar 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Room was clean. Breakfast was good.  Shower was lovely The room was small but had everything i needed. Staff was friendly and helpful.
Stayed 2 nights in Mar 2025

6/10 Okay

JASWINDER

Travelled with family
Liked: Cleanliness
No Curb Appeal. Vanities very small smaller than average. Dated property.
Stayed 3 nights in Mar 2025

8/10 Good

Nicholas

Stayed 6 nights in Mar 2025

10/10 Excellent

Susanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Game at Madison Gardens. Perfect location!! Excellent access to subway for museums etc too. Rooms small but very well set up, breakfast selections focused but tasty (and runs late to 11:00!), and lots of room. Nice small bar on site, plus snack store.
Stayed 4 nights in Mar 2025

6/10 Okay

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pillows were just too flat and so not comfortable no matter how many I stacked together. The quenn bed was too firm for me yet I know this is subjective. I did appreciate very much the breakfast buffett. This alone could make thisblocation ideal for others.staff were helpful and very pleasant. Even had live music entertainment on Tuesday night. Remember, this is Ney York, rooms are small and space costs more.
Stayed 3 nights in Mar 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay here again

I chose this hotel because of location and price. I am pleasantly surprised, check in was quick. the woman at the desk was great, room is clean and comfortable . Everyone seems to trip over themselves to make sure your stay is a good experience. I would absolutely stay here again.
Stayed 1 night in Mar 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Zhongxuan

Stayed 1 night in Mar 2025

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and close to everything. The only downfall is the lobby is quite chaotic and loud. Free breakfast was a nice touch. Great location and the staff were very nice. We will stay there again in the future.
Stayed 5 nights in Mar 2025

8/10 Good

Darya

Stayed 3 nights in Mar 2025

8/10 Good

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
In Manhattan quite often. This hotel new favorite. Best location , staff , property outstanding. So quiet for NYC. It’s the best.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Good Hotel but noisy disrupted sleep!

Hotel itself was very clean, staff extremely friendly and helpful. Breakfast buffet was much better than anticipated and had a great choice. Room was a good size and had everything that was needed. Only complaint is around noise. The AC unit in was unreasonably loud but worse than that was the slamming of doors. They were heavy and seemed to have no control. This resulted in being woken up many times during the night and therefore not restful at all.
Stayed 5 nights in Feb 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attended Westminster and staff went out of their way to make our stay wonderful. Will be back next year!
Stayed 2 nights in Feb 2025

4/10 Poor

pat

Travelled with family
Disliked: Property conditions & facilities
Room design was ridiculous. Sofa faced closet/table/desk unit woth 18 inches of space for your feet if you chose to sit there. Very little room around the bed. Nice tv. Free breakfast was poor and chaotically crowded. Not worthy of Bonboy brand name.
Stayed 3 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience overall
Stayed 3 nights in Feb 2025

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy room. Good breakfast area. Pleasant people. Was able to arrange airport shuttle and tours at a designated desk.
Stayed 4 nights in Feb 2025

8/10 Good

gil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All over I had a nice stay. It was so annoying I was charged $10 for receiving a small order from Amazon to the hotel (never happend to me before). Room was very small but had anything nedded.
Stayed 2 nights in Feb 2025

6/10 Okay

carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
After check in, room found to smell like cigarettes. Front desk changed our room and promised to deodorize for next guest. I have asthma so appreciated the employee being empowered to help. Also, extensive breakfast options appreciated. Room small byt clean and comfortable. Great quality and location for not exorbitant cost.
Stayed 2 nights in Feb 2025