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5.0 out of 5

"Our expatiations were high and we were not let down.What puts this hotel above the rest is the staff, each of them engaging us in conversations about ... " More

By James R. on Tue 25 Aug 2015

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Hotel Description

During your stay at The Surrey, you're just a quick walk from Central Park. Free wired Internet, a full-service spa and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi and wired Internet
  • Enjoy French cuisine while dining at Cafe Boulud
  • Continental breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Valet parking available for a fee
  • Indulge with body treatments, Swedish massages or reflexology at Cornelia Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute walk from Central Park and 6 minutes on foot from Metropolitan Museum of Art
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

The Surrey ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for The Surrey

Couples (1)
5 out of 5

Just the best Hotel I have ever stayed at

Our expatiations were high and we were not let down.What puts this hotel above the rest is the staff, each of them engaging us in conversations about the best places to go to enjoy our stay. I would recommend anyone to stay at the Surrey it’s the best.

Posted by on 25 Aug 2015

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Property Features

The Surrey offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Wired Internet is free in public spaces. A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly The Surrey. Parking is available for a fee. This Art Deco New York hotel is smoke free.

  • 1 building
  • 189 guestrooms or units
  • 17 levels
  • Built in 1926
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: WiFi (surcharge) , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Grand Central - 42 St. Station (3.4 km / 2.1 mi)
  • Metro station: 77 St. Station (Lexington Av.) (0.4 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Surrey offers 189 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Pillowtop beds
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 10 AM.

Cafe Boulud – This restaurant specialises in French cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. 1-star Michelin rating.

Bar Pleiades – This cocktail bar specialises in French cuisine and only serves light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

Spa Services

Cornelia Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Minimum age to access spa is 15
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: USD 250 per pet, per stay
  • Maximum 2 pets
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Contactless check-out is available.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 40.16 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Fitness centre access
  • In-room bottled water
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 29 per person
  • Valet parking fee: USD 75 per night
  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Surrey
  • Surrey Hotel
  • Surrey Hotel New York
  • Surrey New York
  • Surrey Hotel New York City
  • Surrey New York City
  • Surrey Suite Hotel
  • The Surrey Hotel New York City
  • The Surrey Hotel
  • The Surrey New York
  • The Surrey Hotel New York

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Set meals are served in guestrooms only (no menus or public dining).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.