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WestHouse New York

5.0 star property

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Photo gallery for WestHouse New York

Premium bedding, in-room safe, desk, blackout curtains
Bar (on property)
Terrace/patio
Reception
Premium bedding, in-room safe, desk, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
201 West 55th Street, New York, NY, 10019
  • Place, Broadway
    ‪2 min walk‬
  • Place, Central Park
    ‪5 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪38 min drive‬

Room options

View all photos for Luxury Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout curtains

Luxury Room, 1 Queen Bed

9.4 out of 10
Exceptional
(14 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Luxury Room, 1 King Bed

8.6 out of 10
Excellent
(43 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

8.2 out of 10
Very good
(22 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(9 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • 52 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King

Premium bedding, in-room safe, desk, blackout curtains

Deluxe King

8.4 out of 10
Very good
(29 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 1 Queen Bed, Accessible

Luxury Room, 1 Queen Bed, Accessible

Luxury Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for One Bedroom Suite Non smoking

Premium bedding, in-room safe, desk, blackout curtains

One Bedroom Suite Non smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for King Room Non smoking

Premium bedding, in-room safe, desk, blackout curtains

King Room Non smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Luxury King Room Non smoking

Premium bedding, in-room safe, desk, blackout curtains

Luxury King Room Non smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Two Queen Room Non smoking

Premium bedding, in-room safe, desk, blackout curtains

Two Queen Room Non smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Luxury Queen Room Non smoking

Premium bedding, in-room safe, desk, blackout curtains

Luxury Queen Room Non smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for King Room with View Non smoking

Premium bedding, in-room safe, desk, blackout curtains

King Room with View Non smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Accessible King Room Non smoking

Premium bedding, in-room safe, desk, blackout curtains

Accessible King Room Non smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for TWO QUEEN BEDS ROLL-IN SHOWER

Premium bedding, in-room safe, desk, blackout curtains

TWO QUEEN BEDS ROLL-IN SHOWER

  • Sleeps 4
  • Free Wi-Fi

View all photos for TERRACE KING

Premium bedding, in-room safe, desk, blackout curtains

TERRACE KING

  • Sleeps 2
  • Free Wi-Fi

View all photos for TIMES SQUARE TERRACE ONE BEDROOM SUITE

Premium bedding, in-room safe, desk, blackout curtains

TIMES SQUARE TERRACE ONE BEDROOM SUITE

  • Sleeps 4
  • Free Wi-Fi

King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for King Room With Roll-in Shower

Premium bedding, in-room safe, desk, blackout curtains

King Room With Roll-in Shower

  • Sleeps 2
  • Free Wi-Fi

View all photos for Two Queen Beds Roll-in Shower

Shower, rainfall showerhead, designer toiletries, hair dryer

Two Queen Beds Roll-in Shower

  • Sleeps 4
  • Free Wi-Fi

View all photos for Queen Room With Roll In Shower

Premium bedding, in-room safe, desk, blackout curtains

Queen Room With Roll In Shower

  • Sleeps 2
  • Free Wi-Fi

Deluxe One-Bedroom Suite

  • Sleeps 4
  • Free Wi-Fi

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

Queen Room with Two Queen Beds Quad Occupancy

  • Sleeps 4
  • Free Wi-Fi

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About this property

WestHouse New York

A 24-hour health club, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Buffet breakfast is free. Additionally, a rooftop terrace, a 24-hour business center, and a coffee shop/cafe are onsite.
WestHouse New York offers 172 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 46-inch LCD televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at WestHouse New York gets high marks from our customers. During your stay, you're just a quick walk from Broadway. Enjoy features like a 24-hour gym, a bar, and a coffee shop/cafe.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests have great things to say about the breakfast and the location
  • Steps from Broadway and Carnegie Hall
  • Pets welcome for a fee (restrictions apply)
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily.

Business amenities include a 24-hour business center, a meeting room, and limo/town car service. A 24-hour health club, a rooftop terrace, and a library are also featured at the luxury WestHouse New York. Parking is available for a fee.

This 5-star New York hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.
The Terrace Lounge - This buffet restaurant serves breakfast only.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (USD 45 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Terrace Lounge

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Library

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests should notify this property in advance of their anticipated arrival time.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 55 per person, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 45 per night
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

WestHouse

WestHouse Hotel

WestHouse Hotel New York

WestHouse New York

WestHouse New York Hotel

WestHouse New York Hotel

WestHouse New York New York

WestHouse New York Hotel New York

WestHouse New York Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 555 out of 1009 reviews
Rating 8 - Good. 235 out of 1009 reviews
Rating 6 - Okay. 101 out of 1009 reviews
Rating 4 - Poor. 58 out of 1009 reviews
Rating 2 - Terrible. 60 out of 1009 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
It was great! Everything and everyone was perfect!
Stayed 4 nights in Feb 2026

10/10 Excellent

Vincent

Travelled with family and small children
Liked: Cleanliness, amenities
Breakfast and happy hour was great. The front door staff helped me with ordering a taxi and stored my luggage.
Stayed 2 nights in Feb 2026

8/10 Good

Matthew, montreal

Stayed 1 night in Feb 2026

6/10 Okay

Siobhan

Liked: Cleanliness, amenities
I stayed at WestHouse while the city was in the middle of an arctic blast. My room, according to the thermostat was at 70°F, no heat to speak of even after turning the temp up to the highest setting it will allow. I called the front desk and was told the engineer would take a look but never did come. The room could use a face lift - wood panel peeling, missing switch for the light, etc). The buffet-style breakfast every morning was a pleasant amenity with the ability to get tea, coffee, etc during the course of the day. The staff was cordial from front desk, to maintenance to the buffet staff. I needed a quiet and peaceful getaway and my stay was just that despite a few hiccups.
Stayed 3 nights in Jan 2026

4/10 Poor

Vincent, Stamford

Parking was
Stayed 3 nights in Feb 2026

10/10 Excellent

Mahircan

Liked: Cleanliness, staff & service, amenities
It’s been our third stay in this hotel, the staff is always very professional and friendly. We will definitely go back.
Stayed 7 nights in Jan 2026

10/10 Excellent

Christine

Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Stayed 1 night in Jan 2026

10/10 Excellent

Mathew

Stayed 3 nights in Jan 2026

8/10 Good

Farah

Liked: Staff & service
The staff was very accommodating, and I love that the property has breakfast and happy hour included in the resort fee. I do feel as.
Stayed 2 nights in Jan 2026

2/10 Terrible

Chris

Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY HERE. The rooms dont have working HVAC. My room was 82 Fahrenheit at night with two portable fans going. They also have a 50.00 Per night resort fee. Ive filed a complaint with the City of New York.
Stayed 2 nights in Jan 2026

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities
All staff were reallly helpful, especially the lady who checked us in. Nice rooms
Stayed 4 nights in Jan 2026

6/10 Okay

Jack

Disliked: Amenities
Facilities need work, staff is very good but cost of daily amenities exorbitant.
Stayed 3 nights in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Excellent check-in staff
Stayed 3 nights in Jan 2026

8/10 Good

Ann

Travelled with family
Liked: Amenities
Room was clean but had marks on the wall. Tiny bathroom. Staff was friendly. Good breakfast.
Stayed 2 nights in Jan 2026

4/10 Poor

Aine Patricia

Travelled with family and small children
Not a 5 Star Hotel. Room not ready on arrival, didn’t get into it until 9pm. When we did the room did not have towels (apparently a shortage) & room not large enough for a family of 4. Need of refurbishing Room not cleaned on the first day. Breakfast buffet was ok but not the best.
Stayed 5 nights in Dec 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, all the staff were helpful and courteous. Madison the manager went out of her way to accommodate us when there was a small maintenance issue which meant we were not able to stay in the room we had booked. She was very helpful and found us a delightful accommodation, making the 5 day stay a warm and welcoming experience. I will be booking here again.
Stayed 5 nights in Dec 2025

10/10 Excellent

Richard

Stayed 3 nights in Dec 2025

2/10 Terrible

Lauren

Upon arrival we were told by the manager at the front desk that our reservation had been canceled due to a leak/ which we later learned it was due to overbooking. They said they had made us a reservation at another hotel a few blocks away and that it was a nicer hotel. We had no choice with luggage in hand and 2 kids to head to the other hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, and staff was very kind and helpful
Stayed 4 nights in Dec 2025

10/10 Excellent

Chatchawee

Stayed 2 nights in Dec 2025

10/10 Excellent

Kendra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in the breakfast/happy hour area were fantastic. Sonia was exceptionally helpful and thoughtful throughout our stay. She welcomed us each time and remembered us. It is that type of recognition that adds to the enjoyment of your stay. Thank you Sonia!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Maureen

Stayed 1 night in Dec 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Margaret

Stayed 1 night in Dec 2025