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"This hotel completely exceeded our expectations. It is amazing! It truly feels like home away from home. All of the staff are polite, friendly and att ... " More
30 Aug 2023 by Customer Service
Thank you for the 5/5 rating, Brandon!It's excellent you enjoyed your time at WestHouse Hotel New York so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.
10 Apr 2023 by Q
Thank you for sharing your feedback. We're disappointed to hear that you felt let down by your experience. Please know that this does not reflect our high standards-- we should have done more to make sure you had everything you needed for a pleasant stay. We do hope to have the chance to welcome you back in the future to show you our best.
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Business amenities include a 24-hour business centre, a meeting room, and limo/town car service. A 24-hour health club, a rooftop terrace, and a library are also featured at the luxury WestHouse New York. Parking is available for a fee. This 5-star New York hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Offsite parking discounted rates available
WestHouse New York offers 172 accommodations with a safe and free newspapers. Beds feature premium bedding. 46-inch LCD televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
The Terrace Lounge – This buffet restaurant only serves breakfast.
Recreational amenities at the hotel include a 24-hour health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests should notify this property in advance of their anticipated arrival time.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International and cash. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
The property is a member of the Small Luxury Hotels of the World.
