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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Egyptian cotton sheets, premium bedding, down duvets, desk
Fitness facility
Free daily buffet breakfast
Lobby
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room

Explore the area

View in a map
16890 Warwick Blvd, Building B, Newport News, VA, 23603
  • Place, Fort Eustis
    ‪12 min walk‬
  • Place, U.S. Army Transportation Museum
    ‪17 min walk‬
  • Place, Busch Gardens Williamsburg
    ‪10 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪53 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible Bathtub, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, desk

Room, 1 King Bed, Accessible Bathtub, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, desk

Room, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, desk

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, desk

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

Suite, 1 King Bed, Non Smoking, Kitchenette
Red Roof Inn & Suites Newport News
North Newport News
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
3.2 out of 5, 1,001 reviews
The price is €57
includes taxes & fees
28 Apr - 29 Apr
Red Roof Inn & Suites Newport News

About this property

Quality Inn

Along with a fitness center, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Buffet breakfast is free. Additionally, a business center, conference space, and dry cleaning are onsite.
Quality Inn offers 57 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

32-inch flat-screen televisions come with premium digital channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Quality Inn. During your stay, you'll be close to Fort Eustis. Free breakfast, a gym, and a 24-hour business center are available.
  • Free buffet breakfast served daily
  • Free extended parking and RV/bus/truck parking
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Fort Eustis and a few minutes from Lee Hall Mansion
Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 484 square feet (45 square meters) and includes conference space. A fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Quality Inn.

This Newport News hotel is smoke free.

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

Property amenities

Parking and transport

  • Onsite parking available only on request
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 484 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Hotel Newport News
Holiday Inn Express Newport News
Newport News Holiday Inn Express
Comfort Inn Hotel Newport News
Comfort Inn Newport News
Comfort Inn Newport News/Williamsburg East Hotel
Comfort Inn News/Williamsburg East Hotel
Comfort Inn News/Williamsburg East
Holiday Inn Express Newport News Hotel
Mulberry Inn Hotel
Mulberry Inn Newport News
Mulberry Inn Hotel Newport News
Comfort Inn Newport News/Williamsburg East

Quality Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 293 out of 810 reviews
Rating 8 - Good. 224 out of 810 reviews
Rating 6 - Okay. 126 out of 810 reviews
Rating 4 - Poor. 81 out of 810 reviews
Rating 2 - Terrible. 86 out of 810 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Courtney

Stayed 1 night in Jan 2026

4/10 Poor

calandra

Stayed 4 nights in Dec 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, amenities
I was traveling for and was able 2 get a room and get checked in easily by friendly staff and the room was clean
Stayed 1 night in Dec 2025

2/10 Terrible

Rodney

Disliked: Cleanliness, staff & service, property conditions & facilities
My wife was getting my wheelchair out of my car When she opened up the back of my and hit a pothole and rolled her ankle. No one was in the lobby after she checked us in. Then, we get into our room with black mold all over the ceiling, a curtain that won't close because of the asphalt missing out of the parking lot. I try to get into the lobby, and I almost fell out of my wheelchair due to the main threshold of the main lobby door. In our room, (131)there were blood stains all over floor,the bathroom had dried up blood in the corner's by the door. We had a guy stare at us through our window at 2am, and I used my light at him. He left quick. Breakfast wasn't even done when they said it would be and no one to check out. Don't worry, I will NEVER SUGGEST TO USE THAT HOTEL. I BELIEVE THAT someone should put that money back on my (hotel's.com account) don't send me anything back. 😤
Stayed 1 night in Dec 2025

2/10 Terrible

calandra

Stayed 1 night in Dec 2025

2/10 Terrible

calandra

Stayed 3 nights in Dec 2025

2/10 Terrible

Brittany

Disliked: Amenities
Room was adequate, uncomfortable bed, holes in the door, awful free breakfast with only cereal and toast - no eggs or bacon. Would not recommend.
Stayed 1 night in Dec 2025

10/10 Excellent

Akio

Stayed 2 nights in Nov 2025

4/10 Poor

Sitka

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
First room smelled like smoke. Second room was dirty with pee running down the outside of the toilet. Hotel reeked of marijuana. Just overall a very uncomfortable nights stay. We were eager to leave.
Stayed 1 night in Dec 2025

4/10 Poor

Sean

Liked: Cleanliness, amenities
Disliked: Staff & service
I was racially profiled while in the lobby of the hotel... Had to show id. Was asked my room number and was told it wasn't my room number.. bad customer service
Stayed 1 night in Nov 2025

10/10 Excellent

Barbara

Stayed 1 night in Dec 2025

10/10 Excellent

Devyn

Stayed 1 night in Nov 2025

2/10 Terrible

Colandra

Stayed 3 nights in Nov 2025

2/10 Terrible

Colandra

Disliked: Cleanliness
Ice machine doesn't work. Have to walk out in the cold to the next building. Only 1 washer works. Exercise equipment hasn't worked since I've been here
Stayed 1 night in Nov 2025

6/10 Okay

Ben

Stayed 1 night in Nov 2025

10/10 Excellent

Catherine A

Stayed 1 night in Nov 2025

10/10 Excellent

Akio

Stayed 2 nights in Oct 2025

2/10 Terrible

Colandra

Stayed 4 nights in Nov 2025

10/10 Excellent

Kristie

Stayed 1 night in Nov 2025

8/10 Good

Cory and Ashley

Stayed 7 nights in Oct 2025

10/10 Excellent

barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes. Front desk was unmanned quite a bit. Understand they also was responsible for the other hotel on the lot. Red Roof Inn.
Stayed 3 nights in Nov 2025

4/10 Poor

Yolande

Stayed 1 night in Oct 2025

10/10 Excellent

Kristie

Stayed 1 night in Nov 2025

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Toby

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is very old. You’ll find rooms that are outdated. Paint chipped and old. But the bed was comfy and clean. So if you want beauty and modern this is not your place. If you don’t care about modernity and sleeping outdated motel then this is fine. Front desk folks own the place. They were friendly!
Stayed 1 night in Oct 2025