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Four Points by Sheraton St. Catharines Niagara Suites

3.0 star property

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Photo gallery for Four Points by Sheraton St. Catharines Niagara Suites

Exterior
Executive Suite, 1 Bedroom
Lobby
Indoor pool
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pool

Explore the area

View in a map
3530 Schmon Parkway, Thorold, ON, L2V4Y6
  • Place, Brock University
    ‪3 min walk‬
  • Place, Welland Canal Lock 7
    ‪4 min drive‬
  • Place, Fallsview Casino
    ‪16 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪54 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(70 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(65 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(11 reviews)
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite, 1 Bedroom

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

7.0 out of 10
Good
(7 reviews)
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(16 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Four Points by Sheraton St. Catharines Niagara Suites

Hotel with an indoor pool, 5-minute walk to Brock University
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available on request.
Four Points by Sheraton St. Catharines Niagara Suites offers 129 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Four Points by Sheraton St. Catharines Niagara Suites. During your stay, you're just a quick walk from Brock University. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 5-minute walk from Brock University and 13 minutes by car from Clifton Hill
  • Cats and dogs welcome for a fee (restrictions apply)
Four Points by Sheraton St. Catharines Niagara Suites offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and 10 meeting rooms are available. Event space at this hotel measures 3350 square feet (311 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Four Points by Sheraton St. Catharines Niagara Suites. Parking is available for a fee.

This 3-star Thorold hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to 11:00 AM.
In Piazza Restaurant - Onsite bistro. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CAD 5 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CAD 10 to 25 for adults and CAD 8 to 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • In Piazza Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Private wine tours
  • Snow sports gear
  • Water sports equipment
  • Wine tours

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • 3,350 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet (61 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (99 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (94 centimetre wide)
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 10 to 25 for adults, and CAD 8 to 13 for children
  • Self parking fee: CAD 5 per day
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: CAD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Niagara Suites Hotel St. Catharines
Four Points Sheraton St. Catharines
Four Points Sheraton St. Catharines Niagara
Four Points Sheraton St. Catharines Niagara Suites
Four Points St. Catharines Niagara Suites
Sheraton Four Points St. Catharines
Sheraton St. Catharines
Sheraton St. Catharines Niagara Suites
St. Catharines Four Points Sheraton
4 Points By Sheraton St. Catharines Niagara Suites
Four Points By Sheraton St. Catharines Niagara Hotel Thorold
Four Points Thorold
Sheraton Thorold
Thorold Four Points
Thorold Sheraton
Four Points Sheraton St. Catharines Niagara Suites Hotel
Four Points Sheraton Niagara Suites Hotel
Four Points Sheraton Niagara Suites
Four Points by Sheraton St. Catharines Niagara Suites Hotel
Four Points by Sheraton St. Catharines Niagara Suites Thorold

Reviews

Four Points by Sheraton St. Catharines Niagara Suites Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 554 out of 1001 reviews
Rating 8 - Good. 239 out of 1001 reviews
Rating 6 - Okay. 111 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 53 out of 1001 reviews

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay overall for a family

Beautiful hotel in a quiet area with great amenities. Everything went smoothly. The only surprise was the daily parking fee, but otherwise, we really enjoyed our stay!
Stayed 3 nights in Jul 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
✅
Stayed 5 nights in Jul 2025

8/10 Good

dean

Liked: Cleanliness, staff & service, property conditions & facilities
Liked it all . Very good deal for the price .
Stayed 1 night in Jul 2025

10/10 Excellent

Shawn

Stayed 4 nights in Apr 2025

10/10 Excellent

Barbara

Liked: Cleanliness, property conditions & facilities
Great pool and restaurant
Stayed 1 night in Jul 2025

6/10 Okay

Simone

Liked: Cleanliness, staff & service
It’s not Sheraton quality so for the price, it’s not quite
Stayed 1 night in Jul 2025

10/10 Excellent

Samira

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely recommend
Stayed 1 night in Jul 2025

4/10 Poor

Patrick

Travelled with family and small children
Sadly, $700 of mine was put on hold during my entire stay yet I had already paid online weeks prior. That left a lot to be desired.
Stayed 3 nights in Jul 2025

10/10 Excellent

Amanda

Stayed 1 night in Jul 2025

10/10 Excellent

Ma Zuza

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exceptional service, clean room!
Stayed 1 night in Jul 2025

2/10 Terrible

Cathy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

ROY ALLAN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we stayed here and we always love it. Room is spacious and can fit a big family!
Stayed 1 night in Jul 2025

2/10 Terrible

Morteza

Stayed 1 night in Jul 2025

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was very nice, staff very accommodating
Stayed 3 nights in Jul 2025

8/10 Good

Tim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for brock events
Stayed 1 night in Jul 2025

6/10 Okay

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
I had a fantastic stay - other than the sleep. It was loud all night long, sounded like a vacuum or carpet cleaner from about 12:30am- 1:40am.
Stayed 1 night in Jun 2025

10/10 Excellent

martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beds and very quiet! Love the 2 room suite as well! High quality all around! Would definitely recommend!
Stayed 2 nights in Jul 2025

10/10 Excellent

Margaret

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We were very impressed with the property! Clean and very friendly staff!
Stayed 2 nights in Jul 2025

10/10 Excellent

Aden

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great! The room was clean, space was safe and family friendly.
Stayed 3 nights in Jul 2025

8/10 Good

Owner

Liked: Staff & service, amenities, property conditions & facilities
I would stay at this hotel again, spacious rooms and quiet. The carpets need some cleaning (smell)
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very pleasant and clean
Stayed 2 nights in Jun 2025

10/10 Excellent

Lee, Brantford

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good location, very clean.
Stayed 1 night in Jul 2025

8/10 Good

Tomasz L

Liked: Cleanliness, staff & service, property conditions & facilities
There is nothing in the vicinity so hotel was almost empty of people.
Stayed 1 night in Jul 2025

2/10 Terrible

Marianelle

Travelled with family and small children
I was unable to stay at the property due to one of the adults in my party not being accepted into Canada. We reached out to the hotel directly to see if they could transfer us to a sister hotel on the NY side or help us in any way and was told to reach out to expedia directly. We did and expedia reached out to the hotel for a refund in order to get anotger hotel for us but the hotel refused to refund. Overall both expedia and the hotel were very unhelpful and we will not be using expedia again.
Stayed 3 nights in Jun 2025

8/10 Good

Ruth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The place was clean and well-maintained, which I really appreciated. However, I was disappointed that I couldn't adjust the temperature in the bedroom—it felt a bit uncomfortable. The pool temperature was perfect, but the room housing the pool was uncomfortably hot, almost like a sauna.
Stayed 3 nights in Jul 2025