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Four Points by Sheraton St. Catharines Niagara Suites

3.0 star property

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Photo gallery for Four Points by Sheraton St. Catharines Niagara Suites

Lobby
Lobby
Exterior
Bar (on property)
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3530 Schmon Parkway, Thorold, ON, L2V4Y6
  • Place, Brock University
    ‪7 min walk‬
  • Place, The Pen Centre
    ‪1 min drive‬
  • Place, Fallsview Casino
    ‪17 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪47 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.8 out of 10
Excellent
(71 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

42-inch LED TV with cable channels, TV

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(69 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(12 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite, 1 Bedroom

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

7.0 out of 10
Good
(7 reviews)
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

42-inch LED TV with cable channels, TV

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

42-inch LED TV with cable channels, TV

Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(16 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Four Points by Sheraton St. Catharines Niagara Suites

This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available on request.
Four Points by Sheraton St. Catharines Niagara Suites offers 129 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Four Points by Sheraton St. Catharines Niagara Suites. During your stay, you're just a quick walk from Brock University. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Brock University and 14 minutes from Clifton Hill
  • Cats and dogs welcome for a fee (restrictions apply)
Four Points by Sheraton St. Catharines Niagara Suites offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and 10 meeting rooms are available. Event space at this hotel measures 3350 square feet (311 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Four Points by Sheraton St. Catharines Niagara Suites. Parking is available for a fee.

This 3-star Thorold hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
In Piazza Restaurant - Onsite bistro. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CAD 7 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CAD 10 to 25 for adults and CAD 8 to 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • In Piazza Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Private wine tours
  • Snow sports gear
  • Water sports equipment
  • Wine tours

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • 3,350 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet (61 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (99 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (94 centimetre wide)
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 10 to 25 for adults, and CAD 8 to 13 for children
  • Self parking fee: CAD 7 per day
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: CAD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Niagara Suites Hotel St. Catharines
Four Points Sheraton St. Catharines
Four Points Sheraton St. Catharines Niagara
Four Points Sheraton St. Catharines Niagara Suites
Four Points St. Catharines Niagara Suites
Sheraton Four Points St. Catharines
Sheraton St. Catharines
Sheraton St. Catharines Niagara Suites
St. Catharines Four Points Sheraton
4 Points By Sheraton St. Catharines Niagara Suites
Four Points By Sheraton St. Catharines Niagara Hotel Thorold
Four Points Thorold
Sheraton Thorold
Thorold Four Points
Thorold Sheraton
Four Points Sheraton St. Catharines Niagara Suites Hotel
Four Points Sheraton Niagara Suites Hotel
Four Points Sheraton Niagara Suites
Four Points by Sheraton St. Catharines Niagara Suites Hotel
Four Points by Sheraton St. Catharines Niagara Suites Thorold

Four Points by Sheraton St. Catharines Niagara Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 550 out of 1003 reviews
Rating 8 - Good. 237 out of 1003 reviews
Rating 6 - Okay. 116 out of 1003 reviews
Rating 4 - Poor. 47 out of 1003 reviews
Rating 2 - Terrible. 53 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

AnnMarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice large rooms
Stayed 1 night in Nov 2025

8/10 Good

nikki

Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Stayed 1 night in Nov 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were courteous and professional. Very helpful with everything.
Stayed 1 night in Oct 2025

10/10 Excellent

Stefan

Stayed 1 night in Nov 2025

10/10 Excellent

Douglas

Stayed 1 night in Nov 2025

6/10 Okay

Daniela

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were very courteous and helpful. My room was missing a phone had an odd odour. A stale smell. I asked to be moved on my second day and the staff were more than happy to move me. He apologized for the state of the room
Stayed 2 nights in Nov 2025

8/10 Good

Ken

Stayed 2 nights in Sep 2025

2/10 Terrible

karrie

Stayed 1 night in Nov 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!
Stayed 1 night in Nov 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service
Great counter staff. Enjoyed the bar and restaurant. Kitchen was open late (we didn’t get back to the hotel until 10:00pm) so were able to get a late dinner.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jamie

Very clean, spacious room
Stayed 1 night in Nov 2025

10/10 Excellent

PATRICIA

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean courteous staff
Stayed 1 night in Nov 2025

6/10 Okay

Patrick

Business traveller
Liked: Cleanliness, staff & service
I did not eat breakfast
chair was broken you cannot see very well here but if you sat on it the chair would force you forward and was very uncomfortable.
there was no soup in the body wash maybe a quarter of one squirt others were filled to function
Stayed 1 night in Nov 2025

4/10 Poor

David

Travelled with family
Disliked: Amenities, property conditions & facilities
Check-in was fine, but I had requested early check-in and also requested a mobile key through the app. I did not get my mobile key through the app until I went and physically checked in. I also did not receive an alert, saying my room was ready through the app as well. Luckily, she gave me a mobile key as both physical room keys that were given to us did not work. The service in the restaurant was great, but the breakfast was terrible.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Helpful staff; great room
Stayed 2 nights in Aug 2025

10/10 Excellent

Caroline

Stayed 1 night in Nov 2025

10/10 Excellent

Shayla

Stayed 1 night in Aug 2025

10/10 Excellent

Shayla

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and nice staff all around!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Valeria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My whole entire stay was absolutely phenomenal! Easy check in & out. Staff were very friendly & willing to help with anything. It was very close to a Mall & other restaurants as well. The rooms were super clean and well maintained. Will definitely be coming here again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Stayed 1 night in Nov 2025

8/10 Good

Lee, Brantford

Business traveller
Liked: Cleanliness, property conditions & facilities
Clean room and common areas
Stayed 1 night in Jul 2025

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, property conditions & facilities
Exceptional staff here. Comfortable beds and rooms.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not have breakfast. Rest of my stsy was good.
Stayed 1 night in Oct 2025