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Four Points by Sheraton St. Catharines Niagara Suites

3.0 star property

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Photo gallery for Four Points by Sheraton St. Catharines Niagara Suites

Exterior
Indoor pool
Lobby
Lobby
Executive Suite, 1 Bedroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pool

Explore the area

View in a map
3530 Schmon Parkway, Thorold, ON, L2V4Y6
  • Place, Brock University
    ‪3 min walk‬
  • Place, Clifton Hill
    ‪14 min drive‬
  • Place, Fallsview Casino
    ‪18 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪49 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.8 out of 10
Excellent
(70 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

42-inch LED TV with cable channels, TV

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(65 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(11 reviews)
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite, 1 Bedroom

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

7.0 out of 10
Good
(7 reviews)
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(16 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior
Hampton Inn by Hilton St. Catharines Niagara
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  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 1,141 reviews
The price is €89
includes taxes & fees
4 Jan - 5 Jan 2026
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About this property

Four Points by Sheraton St. Catharines Niagara Suites

Hotel in Thorold with a 24-hour fitness center and a 24-hour business center
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available on request.
Four Points by Sheraton St. Catharines Niagara Suites offers 129 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Four Points by Sheraton St. Catharines Niagara Suites. During your stay, you're just a quick walk from Brock University. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 13 minutes by car from Clifton Hill and 14 minutes from Fallsview Casino
  • Cats and dogs welcome for a fee (restrictions apply)
Four Points by Sheraton St. Catharines Niagara Suites offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and 10 meeting rooms are available. Event space at this hotel measures 3350 square feet (311 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Four Points by Sheraton St. Catharines Niagara Suites. Parking is available for a fee.

This 3-star Thorold hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to 11:00 AM.
In Piazza Restaurant - Onsite bistro. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CAD 5 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CAD 10 to 25 for adults and CAD 8 to 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • In Piazza Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Private wine tours
  • Snow sports gear
  • Water sports equipment
  • Wine tours

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • 3,350 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet (61 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (99 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (94 centimetre wide)
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 10 to 25 for adults, and CAD 8 to 13 for children
  • Self parking fee: CAD 5 per day
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: CAD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Niagara Suites Hotel St. Catharines
Four Points Sheraton St. Catharines
Four Points Sheraton St. Catharines Niagara
Four Points Sheraton St. Catharines Niagara Suites
Four Points St. Catharines Niagara Suites
Sheraton Four Points St. Catharines
Sheraton St. Catharines
Sheraton St. Catharines Niagara Suites
St. Catharines Four Points Sheraton
4 Points By Sheraton St. Catharines Niagara Suites
Four Points By Sheraton St. Catharines Niagara Hotel Thorold
Four Points Thorold
Sheraton Thorold
Thorold Four Points
Thorold Sheraton
Four Points Sheraton St. Catharines Niagara Suites Hotel
Four Points Sheraton Niagara Suites Hotel
Four Points Sheraton Niagara Suites
Four Points by Sheraton St. Catharines Niagara Suites Hotel
Four Points by Sheraton St. Catharines Niagara Suites Thorold

Four Points by Sheraton St. Catharines Niagara Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 552 out of 1000 reviews
Rating 8 - Good. 239 out of 1000 reviews
Rating 6 - Okay. 111 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was Clean and staff very family .
Stayed 1 night in Aug 2025

10/10 Excellent

Engels

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Donovan at the front desk was very helpfull and very friendly. I was hoping to find more variety around the area.The falls are about a 20 min drive which is not bad at all. I would hope they did hoisekeeping daily instead of every other day.
Stayed 4 nights in Aug 2025

10/10 Excellent

Christina

Stayed 2 nights in Aug 2025

10/10 Excellent

Tania

Stayed 2 nights in Aug 2025

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly clean room
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Stayed 1 night in Aug 2025

10/10 Excellent

Brandon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super place, very modern and clean. Beautiful property that's well maintained. Spent a week and it was very comfortable.
Stayed 5 nights in Aug 2025

8/10 Good

Elaine

Travelled with family
Liked: Amenities
L’amabilité et la serviabilité du personnel est vraiment excellente Le seul élément plus ordinaire est le nettoyage en général
Stayed 3 nights in Aug 2025

10/10 Excellent

Jean-Guy, Laval

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and super comfortable
Stayed 1 night in Aug 2025

8/10 Good

Wendy

Travelled with partner
Liked: Amenities
Booked this particular property because of the pool but found the pool area itself small and very hot and humid inside. Just not to my preference. Probably fine on a cold winter's day.
Stayed 1 night in Aug 2025

8/10 Good

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this property on and off for over 12 years and have always enjoyed our stay. No complaints, really, otherwise we wouldn't keep coming back.THe price per night has escalated in that time period, however. WE might have to seek an alternative soon. We are retired and can't justify this expense.
Stayed 2 nights in Aug 2025

6/10 Okay

Steve

Liked: Amenities
The carpet has a bad smell. The air con vents were not cleaned. Also there were spider webs at the base The shower pressure is too strong On the positive side, the beds are very comfortable. The washroom is good. The public washroom was very well kept
Stayed 1 night in Aug 2025

8/10 Good

Sandra

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful hotel, fairly clean, and comfortable. However, as we walked to our room on the 3rd floor, looking down through the glass windows to the floors below, there was thick dust on the sills and wall ornaments. It was also disappointing that we were not able to park under the canopy by the main doors to unload our vehicle, therefore all our luggage got wet. All other hotels where we have stayed allow this. Thank you.
Stayed 5 nights in Aug 2025

10/10 Excellent

Devin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for visiting university students
Stayed 1 night in Aug 2025

4/10 Poor

Melanie

Travelled with family
Disliked: Cleanliness, staff & service
Our washroom was disgusting, we couldn't even use the shower
Stayed 1 night in Aug 2025

10/10 Excellent

Stacey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

8/10 Good

Kim

Stayed 2 nights in Aug 2025

4/10 Poor

Firas, Montreal

Travelled with partner
Disliked: Cleanliness, staff & service
The carpet was dirty when we arrived, there’s no closet in the room, so we coudn’t hang our clothes ! Rooms are not cleaned eveyday. We asked for towels we didn’t get them until we went to take them from the reception the next day. Breakfast is below average.
No closet in the room
Very old bathroom floor towel
Stayed 2 nights in Aug 2025

10/10 Excellent

Monique, Redford

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 2 nights in Aug 2025

4/10 Poor

Mary-Lyn

Liked: Cleanliness, staff & service
A few details were a turn off. They charge $5 parking each day. Our bed had a very big swell in the mattress, almost like a concave hole but it was about 2 feet long, on the one side so we both had to sleep on the other side of the bed. We were at a wedding and returned to our room at 1am and didn’t notice this until we were getting in bed. We decided we were too tired to deal with it that night. I told them when we checked out and they just said “oh sorry, thanks for letting us know”. Breakfast is not included and they charge $25.
Stayed 1 night in Aug 2025

8/10 Good

Francois

Liked: Property conditions & facilities

Nice big room but needs update.

Stayed 1 night in Aug 2025

10/10 Excellent

Nahid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Darren

Stayed 7 nights in Aug 2025

2/10 Terrible

mai

Disliked: Staff & service
Unhelpful staff.
Stayed 1 night in Aug 2025