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Chuzenji Kanaya Hotel

3.5 star property

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Photo gallery for Chuzenji Kanaya Hotel

A hot tub area with large windows and a view of autumn trees.
A wooden deck with a railing overlooking a lake and mountains.
A lake with a dock and a flag, surrounded by lush green hills.
A modern two-story house with a balcony, surrounded by lush greenery and a stone pathway.
A large indoor swimming pool with clear views of the surrounding greenery through large windows.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
Chuugushi 2482, Nikko, Tochigi-ken, 321-1661
  • Place, Nikko National Park
    ‪1 min walk‬
  • Place, Lake Chūzenji
    ‪2 min walk‬
  • Place, Ryuzu Waterfall
    ‪13 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a wooden table, and a chair.

Standard Twin Room, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking

A hotel room with a large bed, a dining table with chairs, a fireplace, and a balcony view.

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room, Non Smoking

A hotel room with two beds, a wooden desk, a chair, and a small table.

Deluxe Triple Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Partial lake view
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Hollywood Twin Room, Non Smoking (Special Offer)

A hotel room with a large bed, a TV, a fireplace, and a balcony with curtains.

Deluxe Hollywood Twin Room, Non Smoking (Special Offer)

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Hollywood Triple Room, Non Somking

A hotel room with a large bed, a smaller bed, a sofa, a table, and a chair. There is a balcony with curtains.

Deluxe Hollywood Triple Room, Non Somking

8.6 out of 10
Excellent
(4 reviews)
  • Partial lake view
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Hollywood Twin Room

A hotel room with two beds, a desk, a chair, a mirror, and a door.

Deluxe Hollywood Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with two beds, a wooden table, a television, and a balcony with curtains.

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for SUITE Double Room

A hotel room with a bed, two nightstands, a desk with a chair, a dresser, a mirror, and a television.

SUITE Double Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Chuzenji Kanaya Hotel

This hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers, and wedding services.
Chuzenji Kanaya Hotel offers 60 air-conditioned accommodations with minibars and slippers. Rooms open to balconies. LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. This Nikko hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
During your stay at Chuzenji Kanaya Hotel, you're just a quick walk from Lake Chūzenji. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a gift shop
  • Onsite recreation includes hot springs
  • Just a 4-minute drive from Ryuzu Waterfall and 11 minutes from British Embassy Villa Memorial Park
Chuzenji Kanaya Hotel offers its guests hot springs. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, a vending machine, and gift shops/newsstands are also featured at Chuzenji Kanaya Hotel.

Smoking is allowed in designated areas at this 3.5-star Nikko hotel.

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 9:30 AM.
Chuzenji Kanaya Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: JPY 4,400 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Hot springs
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 4400 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Chuzenji Kanaya Hotel Nikko
Chuzenji Kanaya Hotel
Chuzenji Kanaya Nikko
Chuzenji Kanaya
Chuzenji Kanaya Hotel Hotel
Chuzenji Kanaya Hotel Nikko
Chuzenji Kanaya Hotel Hotel Nikko

Chuzenji Kanaya Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 168 out of 280 reviews
Rating 8 - Good. 89 out of 280 reviews
Rating 6 - Okay. 19 out of 280 reviews
Rating 4 - Poor. 3 out of 280 reviews
Rating 2 - Terrible. 1 out of 280 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Corina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a great location!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a comfortable hotel! A very well-designed room with good lighting. No detail has been overlooked. The dining room is immaculate and the dinner delicious. Very friendly staff. Beautiful views of Lake Chuzenji. Couldn’t have been more pleased with my stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Asuka

Liked: Cleanliness, staff & service, amenities
Kind stuff, good food, the condition are much better than I thought. I think the rooms are renovated and very comfortable.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Great room and outstanding service. The breakfast was excellent too
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Clea

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Stephen

Great onsen. Food was expensive. Better to eat in town
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Shuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and stuff. Thank you very much. Even the restaurant is wonderful
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Mohamad Izhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quiet and refreshing stay. Just that far away from convenience stores.
Verified review

10/10 Excellent

Andrew

Liked: Amenities
I used Chuzenji Kanaya hotel as a hikers stop. The walk up from the town was pretty and the hotel was very smart, clean and friendly. The WiFi was poor but the full sized bath, comfortable bed and room facilities were all super.
Stayed 1 night in May 2024
Verified review

8/10 Good

Hang Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with western decor. Friendly stafg
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

masayuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service. Yamazaki San, who is reception lady, her kindness is outstanding!!
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here for a wonderful experience in every way

This historic hotel, founded it in 1870, is beautifully located and provides an exceptional experience in every way. The staff got a backpack left on the bus back to us within an hour. The onsen is a dream. I would love to be able to return someday.
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Michael George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay in. It is not the type of modern hotel that we usually stayed in. But the feel is different. There’s warmth and a lot of history in the hotel. The staff are also really helpful. The onsen is also a really good experience for us first-timers. The location is also good as its in between the heritage sites and ski resort. I highly recommend this place.
Stayed 2 nights in Jan 2023
Verified review

6/10 Okay

Ang

Liked: Cleanliness
Inflexible service. Cannot communicate in English. Very overpriced restaurant.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Primrose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
most stores in the winter were not open.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Positives: 1: staff exceptional, friendly and helpful. 2: very, very clean and comfortable; 3. Stunning location. I think all the rooms have lake view (which is across the road). Once the leaves are out it might be more obscured, but stil have a beautiful wilderness-type feel; 4 right on the yumoto onsen Tobu bus line. Easy to get to and from everywhere on that line. Busses run every 1/2 hour or so but the last bus drops off around 7pm, so it’s not a late night; 5. Indoor and outdoor onsen: I was usually in it by myself but it was also early spring off season. The less positives: 1. no bar; 2 no outdoor sitting area (except a couple of benches); 3. While the onsen is nice to have, it’s not nice looking. Would be better to spruce it up with some greenery to hide the ugly fence surrounding; 4. No one informed us of the cafe where lunch can be served. It has a lovely porch and different menu. The dining room gets its own category: 1. The breakfast is mediocre. My least favorite part of the stay. It’s served. Minimal choice. Eggs were strange We actually ordered a boxed breakfast one morning and it was better. 2. Dinner: the food was tasty but very,very expensive for what you get. Small portions. 3. Fine dining. If that’s what you want, that is what you get and pay for. 4. There’s not a lot of choice in town, so no choice but to eat here. I would stay in Nikko and visit lake Chuzenji and do the marshland hike. Not to be missed.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Katsuyuki

Liked: Staff & service
Ok
Stayed 1 night in Apr 2024
Verified review

8/10 Good

武原

Liked: Amenities
朝、ゆっくりお風呂に入りお部屋で珈琲を飲みたかったが珈琲等のサービスが終了していた。 チェックアウトまでやってて欲しかった。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

ETSUKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
バルコニーの目の前は桜が満開でした。 夕食も朝食も丁度いい量でした。 温泉はとても良くチェックアウトが11時でしたので、何度も入らせていただきました。 室内着が着やすくてよかったです。機会があればまた利用させていただきたいです。
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Sato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
硫黄の匂いがほのかに香る白濁温泉が良かった
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事も大変おいしかったです。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

MASATO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
料理が最高に美味しいかったです。 露天風呂も景色が良かったです。 露天風呂に入っている時(木に鳥が来てくれました。)
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

KEIKO

Disliked: Staff & service, amenities, property conditions & facilities
お土産売り場のスタッフの対応が雑で、不快を感じた。他のスタッフは丁寧に対応してくれて気持ちよかった。
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

正幸

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
歴史的な観点からの施設の内観はとても気に入りました。温泉も泉質が良く、何度も入りました。
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mitsuyo

Liked: Cleanliness, staff & service, amenities
清潔で、スタッフの対応も良かった 温泉の泉質も良かった
Stayed 2 nights in Feb 2026

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