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Sir Thomas Hotel

3.0 star property

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Photo gallery for Sir Thomas Hotel

Bar (on property)
Family Standard Room
Concierge desk
Staircase
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
  • Room service

Explore the area

View in a map
24 Sir Thomas Street, Liverpool, England, L1 6JB
  • Place, Liverpool ONE
    ‪4 min walk‬
  • Place, Cavern Club
    ‪4 min walk‬
  • Place, Concert Square
    ‪8 min walk‬
  • Airport, Manchester (MAN)
    ‪59 min drive‬

Room options

View all photos for Superior Twin

Individually decorated, individually furnished, desk, iron/ironing board

Superior Twin

8.2 out of 10
Very good
(22 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Standard Room

Family Standard Room

Family Standard Room

8.6 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.4 out of 10
Very good
(26 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About this property

Sir Thomas Hotel

Lakefront hotel with a restaurant, 4-minute walk to Liverpool ONE
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, conference space, and concierge services are onsite.
Sir Thomas Hotel offers 39 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Satellite television is provided.

Bathrooms include shower/tub combinations and complimentary toiletries. This Liverpool hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Sir Thomas Hotel. During your stay, you're just a quick walk from Liverpool ONE. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include conference space, an elevator, and a terrace
  • Guests speak favorably about the overall condition of the property and the value of their stay
  • Just a 4-minute walk from Liverpool ONE and 11 minutes by foot from Liverpool Pier Head Ferry Terminal
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at Sir Thomas Hotel.

This 3-star Liverpool hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:30 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.
Onsite venue #2 - This restaurant serves light fare only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 9 per day); discounts available
  • Street parking available
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 10 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space

Outdoors

  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20.00
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Cribs (infant beds) are available for GBP 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 10.00 for adults and GBP 7.50 for children
  • Nearby parking fee: GBP 9.00 per day (984 ft away)
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Crib (infant bed) fee: GBP 20.0 per day
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay, and Amazon Pay
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Sir Thomas Hotel
Sir Thomas Hotel Liverpool
Sir Thomas Liverpool
Sir Thomas Hotel Liverpool
Hotel Sir Thomas
Sir Thomas Hotel Hotel
Sir Thomas Hotel Liverpool
Sir Thomas Hotel Hotel Liverpool

Sir Thomas Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 372 out of 1002 reviews
Rating 8 - Good. 348 out of 1002 reviews
Rating 6 - Okay. 171 out of 1002 reviews
Rating 4 - Poor. 74 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Dave

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very polite and helpful team
Stayed 2 nights in Nov 2025

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Clean and tidy hotel
Stayed 3 nights in Nov 2025

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Very clean great staff
Stayed 1 night in Nov 2025

8/10 Good

Michelle

Liked: Staff & service, amenities
Room was lovely but mattress was cheap and would benefit from replacing. Excellent spot to stay with lots of cool bars only a short walk away. Breakfast was also lovely. Lift could do with cleaning and there is a funny smell in the stairway too. Staff were friendly and welcoming
Stayed 1 night in Nov 2025

4/10 Poor

Eugene

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I stayed for two nights in late October. I had requested a room on a lower floor but was given one on the top floor. The (only) elevator was “Out of order” for the duration of our stay. Each day I was informed that it was going to be repaired tomorrow. It wasn’t. There were approximately 90 stairs to our bedroom. There was no heating working in the room. There was a vent stuck open in one of the windows with a constant breeze coming in. I used two cushions to block it. The TV in the room was faulty. On the positive side, the breakfast was excellent and the staff very friendly.
Approximately 90 stairs to reach our bedroom due to elevator not working.
Only one elevator and out of service for duration of our stay.
No urgency to repair the hotel’s only lift.
Chilly breeze keeping the room cold.
Stayed 2 nights in Oct 2025

10/10 Excellent

Liam

Stayed 1 night in Oct 2025

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location was great, very close to Lime Street station and easy to find. The breakfast was lovely. The bed was comfy but unfortunately I didn’t have a good night's sleep as the window didn’t shut properly and so as well as hearing noisy drunken people outside, the window kept making noises as it was moved by the wind.
Stayed 1 night in Oct 2025

4/10 Poor

William

Stayed 1 night in Oct 2025

6/10 Okay

Francis

Stayed 1 night in Oct 2025

4/10 Poor

Louise

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Our booking was for my family — my mum, dad, and two daughters. When we arrived, we were told the lift wasn’t working but were assured it might be fixed later that day or the next. Unfortunately, my mum has mobility issues and couldn’t manage the stairs to the first-floor room we were allocated, so my dad had to take her back home. On the morning of checkout, my dad spoke with the “manager” to ask whether any reimbursement could be offered for my mum being unable to stay for two nights due to the lift being out of order. The manager’s response was simply that it was “out of their control.” From her body language and attitude, it was clear she wasn’t particularly interested in addressing the issue. I’d suggest that, in future, if the lift is not working, the hotel should inform guests in advance — especially those who may have mobility needs — so alternative arrangements can be made. As for the stay itself, the breakfast was quite basic with limited options for my daughters, and the rooms were just average. Overall, it wasn’t a great experience, and I wouldn’t recommend this hotel to others.
Stayed 2 nights in Oct 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, amenities
Really pleasant staff, very helpful. Room was a good size, excellent en-suite.
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was lovely and clean, good selection of tea/coffee/hot chocolate etc, bathroom was spotless. Staff were all very friendly, great selection for breakfast
Lovely hotel, and so close to everything
Stayed 3 nights in Oct 2025

4/10 Poor

Jennette

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel confirmed coeliac disease could be catered for via email but website failed to mention the restaurant wasn’t open during our midweek stay. Neither was this mentioned at check in. My daughter was having ankle surgery so unable to leave the hotel for two nights which is why we booked a hotel that catered for dietary requirements. The WiFi was also unreliable and two days stuck at the hotel being unable to connect streaming to the tv was also a pain. Had I known we couldn’t eat at the hotel I wouldn’t have booked it. On checkout and asking for the complaints procedure reception went for the manager. The manager said sorry and that was it. No offer of partial refund or reduced future stay. Just sorry. They were unaware their website didn’t advise that the restaurant was only open from Thursdays. Unacceptable for a city centre hotel not to provide a restaurant service.
Stayed 4 nights in Oct 2025

6/10 Okay

Claire

Disliked: Property conditions & facilities
Very dated
Stayed 1 night in Oct 2025

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

A

Business traveller
Liked: Cleanliness, property conditions & facilities
The staff were often not available, and at times not eager to help. Breakfast on here says from 7 :00 but it's actually from 7:30, which wasn't ideal for my morning. The room was clean and nicely kept, and breakfast was delicious, the service however, disappoint me somewhat
Stayed 1 night in Oct 2025

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could have done with a fan in the room.
Stayed 1 night in Oct 2025

10/10 Excellent

Jon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great visit

Great location, friendly staff, lovely breakfasts
Stayed 1 night in Oct 2025

6/10 Okay

Michelle

Liked: Cleanliness, room comfort
Breakfast over 50 minutes wait only 6 off us in the dinning area .i had to request more orange juice .tea .bread breakfast came .ate hot and hash browns rest was cold .bedroom clean .no blind on bathroom window which you can see from the outside silhouette of ppl .extractor fan not working.cant put make up on seating on chair as not higher enough. Only one chair in room for 2 guests .key catd had to be redone 3 times .on checkout staff not even said hope you had a nice stay .ignored .
Stayed 1 night in Oct 2025

8/10 Good

Carl

Business traveller
Liked: Cleanliness, room comfort
Food was good but strange combo of self service and waiting on
Stayed 1 night in Oct 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

4/10 Poor

William

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We arrived early for our check in because our train arrived earlier than check in. We were surprised and a bit irritated to be charged 20 extra pounds for early check in. We travel a fair bit and have never experienced this. If we chose not to pay, they had no option to leave our luggage. That was the ONLY staff member we saw. We were in and out of the hotel several times and there was no one at reception except for our arrival. Disappointing.
Stayed 1 night in Oct 2025

6/10 Okay

Christine

Liked: Property conditions & facilities, room comfort

Not the best

We stay in Liverpool quite regularly, this was the first time staying at this hotel. First thing to note is they have no provision for bag storage so if you arrive early the only option they can give you is to direct you to a shop over the road and pay £5 for the privilege. The hotel is nicely presented and the room was ok although I did ask for a nice room as we were celebrating my husband’s birthday and they put us in a disabled room ! We had a decent nights sleep considering it is close to clubs & bars. Nothing to note is if you need a disabled room then I wouldn’t rely on them coming to your aid if needed as I accidentally pulled the chord in the bathroom whilst reaching for a towel, I wasn’t sure how to stop the alarm but thought I would explain when someone came to investigate. After a while I decided to call reception who obviously weren’t aware the alarm had been activated and was told to just pull the chord again and it should stop, it didn’t. Upon entering the dining area we were informed they had an issue with the kitchen which meant they could only offer bacon, sausage & scrambled egg. We initially said that would be fine until we actually seen the offerings which were all undercooked & cold ! When we complained that the breakfast was totally unacceptable we were told that their chef hadn’t turned up for work ! If this was the case they should have offered a part refund so a breakfast could be purchased elsewhere for their guests
Stayed 1 night in Oct 2025

8/10 Good

yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Chris

Travelled with family
Disliked: Staff & service
Breakfast wasn't good. There were technical difficulties in the kitchen both mornings I was there. Buffet option was fine but cooked choice on the second morning was limited to undercooked sausages, bacon and solid overcooked scrambled eggs. There wasn't any heating in any of our parties bedrooms. We asked for it to be turned on and a member of staff went in the lift with us supposedly to go to the third floor to do this. But none of us got heating in our rooms. Not good enough for cold chilly days in October.
Stayed 2 nights in Oct 2025

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