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Courtyard by Marriott Norfolk Downtown

3.0 star property

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Photo gallery for Courtyard by Marriott Norfolk Downtown

Breakfast and dinner served, American cuisine
View from property
Lobby lounge
Exterior
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
520 Plume street, Norfolk, VA, 23510
  • Place, Waterside District
    ‪5 min walk‬
  • Place, The NorVa
    ‪6 min walk‬
  • Place, Town Point Park
    ‪6 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, Multiple Beds

8.2 out of 10
Very good
(18 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

7.4 out of 10
Good
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(55 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

8.4 out of 10
Very good
(49 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Courtyard by Marriott Norfolk Downtown

Hotel in Norfolk with a 24-hour fitness center and a coffee shop
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Change of towels is available on request.
Courtyard by Marriott Norfolk Downtown offers 140 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Norfolk hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Courtyard by Marriott Norfolk Downtown. During your stay, you're just a quick walk from MacArthur Center. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at The Bistro, a bistro that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the location
  • 13 minutes by car from Naval Station Norfolk and 6 minutes from Old Dominion University
Courtyard by Marriott Norfolk Downtown offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 2992 square feet (278 square meters) and includes conference space. A vending machine, gift shops/newsstands, and a garden are also featured at the business-friendly Courtyard by Marriott Norfolk Downtown. Parking is available for a fee.

This 3-star Norfolk hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
The Bistro - This bistro specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per day)
  • Valet parking on site (USD 25 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 2 to 20 for adults and USD 2 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 2,992 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 2 to 20 for adults, and USD 2 to 20 for children
  • Self parking fee: USD 25 per day
  • Valet parking fee: USD 25 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Hotel Norfolk Downtown
Courtyard Marriott Norfolk Downtown
Courtyard Norfolk Downtown
Marriott Norfolk Downtown
Courtyard Norfolk Downtown Hotel Norfolk
Courtyard By Marriott Norfolk
Courtyard Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Norfolk
Courtyard by Marriott Norfolk Downtown Hotel Norfolk

Courtyard by Marriott Norfolk Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 466 out of 1001 reviews
Rating 8 - Good. 247 out of 1001 reviews
Rating 6 - Okay. 128 out of 1001 reviews
Rating 4 - Poor. 95 out of 1001 reviews
Rating 2 - Terrible. 65 out of 1001 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Charlene

Stayed 1 night in Nov 2025

6/10 Okay

victor

Liked: Cleanliness, staff & service, amenities
The room was fine and the staff was courteous. Don't like being charged for coffee in the morning, in the lobby. Don't like being charged 14% sales tax either.
Stayed 1 night in Nov 2025

10/10 Excellent

Jamaal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

2/10 Terrible

Marilyn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful, no coffee at all !! Dirty and outdated. Homeless outside of all entrances!
Stayed 2 nights in Oct 2025

2/10 Terrible

Julmira

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible
Stayed 3 nights in Nov 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and service.
Stayed 1 night in Oct 2025

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities
Very sweet staff & prompt valet service
Stayed 1 night in Oct 2025

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, amenities
Quick.
Stayed 1 night in Oct 2025

4/10 Poor

Timeshia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The tv nor the heat worked. Maintenance never came up to check on it. The worst ever.
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Very
Stayed 1 night in Oct 2025

6/10 Okay

April

Stayed 2 nights in Oct 2025

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, amenities
Clean and quiet room with friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and the room was clean had a great time.
Stayed 1 night in Oct 2025

6/10 Okay

Glenda

Travelled with family
Liked: Staff & service
The room had a molded stench as soon as you opened the door. Thankfully there were other available rooms and i was able to move to a different room. The staff were super friendly and accommodating, which was nice.
Stayed 4 nights in Oct 2025

10/10 Excellent

Norwoh

Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice but no complimentary breakfast.
Stayed 1 night in Oct 2025

6/10 Okay

Jameka

Liked: Staff & service
Disliked: Cleanliness
I was at the property for 2 days. It is in a good location with plenty of stuff to do. Parking is easy if you use valet which is a little pricey but convenient. The cleanliness of my room could have been better. Everything seems dated.
Stayed 2 nights in Oct 2025

8/10 Good

Angel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Caroline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Everything was broken. The pool was broken, every ice machine was broken, the walls were crumbling, everything was dingy and dirty, the room above us had a loud dripping noise starting at 6am. Parking is located two blocks away. The pull-out bed they offered was so uncomfortable even my 5yo couldn't sleep on it. Would not stay here again.
Stayed 1 night in Oct 2025

6/10 Okay

Kevyn, Woodside

Business traveller
Disliked: Staff & service
I have stayed in multiple Marriot hotels , but this one had clogged shower tub and also the bathroom sink.. very dissatisfied with this matter as i had to cover my hands with a plastic bag to reach out the sink stopper and also the shower tub stopper. Also the room temp was very cold even after i set it on 80F*
Stayed 1 night in Oct 2025

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Amenities were nice. Rooms could use updating. We had a lot of trouble with the door lock not totally unlocking and there was a patched hole in the wall. The toilets are REALLY low. But, overall, enjoyed the stay. The only thing that was a little frustrating: the mini-frig was not plugged in so we had to load our cooler with more ice, which we had to get at the front desk because there were no working ice machines, until the frig got cool.
Stayed 1 night in Oct 2025

6/10 Okay

Lasandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was October 18-19th for the price you need some upgrades toilet is to low TV so small and I think for the price it should have continental breakfast every one was nice at the front desk
Stayed 1 night in Oct 2025

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

celissia

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
The rooms need to be undated . Smelled like mold. We stayed two days and our room was never freshened up. This is not the type of Marriott we are used to. On top off all this my card was charged an extra $550. This hotel was just convenient.
Stayed 2 nights in Oct 2025

6/10 Okay

Valerie

Travelled with partner
Liked: Staff & service
Decent property, needs some maintenance updates
Stayed 2 nights in Oct 2025