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Courtyard by Marriott Norfolk Downtown

3.0 star property

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Photo gallery for Courtyard by Marriott Norfolk Downtown

Experience the perfect blend of classic and modern design in our hotel's elegant facade, featuring a central entrance and evenly spaced windows.
Welcome to our reception area, where guests can check in and relax in a comfortable armchair.
Enjoy a drink at the bar, where screens and a menu board offer entertainment and options.
Relax in style with plush sofas and armchairs, a large artwork, and a TV for entertainment.
Relax in a spacious room with a large bed, flat-screen TV, and comfortable armchair.

Popular amenities

  • Pool
  • Bar
  • Hot tub
  • Parking available
  • Gym
  • 24/7 front desk

Explore the area

Map
520 Plume street, Norfolk, VA, 23510
  • Waterside District
    ‪5 min walk‬
  • Chrysler Hall
    ‪9 min walk‬
  • Norfolk Scope
    ‪11 min walk‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

8.0 out of 10
Very good
(6 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(45 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(44 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, Multiple Beds

8.0 out of 10
Very good
(16 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Courtyard by Marriott Norfolk Downtown

Hotel with an indoor pool, a short walk to Waterside District
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Change of towels is available on request.
Courtyard by Marriott Norfolk Downtown offers 140 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Norfolk hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Courtyard by Marriott Norfolk Downtown. During your stay, you're just a quick walk from Waterside District. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at The Bistro, a bistro that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 6 minutes by foot from Waterside District and a 3-minute drive from Norfolk State University
Courtyard by Marriott Norfolk Downtown offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 2992 square feet (278 square meters) and includes conference space. A vending machine, gift shops/newsstands, and a garden are also featured at the business-friendly Courtyard by Marriott Norfolk Downtown. Parking is available for a fee.

This 3-star Norfolk hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
The Bistro - This bistro specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per day)
  • Valet parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 2 to 20 for adults and USD 2 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 2,992 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 2 to 20 for adults, and USD 2 to 20 for children
  • Self parking fee: USD 25 per day
  • Valet parking fee: USD 25 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Hotel Norfolk Downtown
Courtyard Marriott Norfolk Downtown
Courtyard Norfolk Downtown
Marriott Norfolk Downtown
Courtyard Norfolk Downtown Hotel Norfolk
Courtyard By Marriott Norfolk
Courtyard Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Norfolk
Courtyard by Marriott Norfolk Downtown Hotel Norfolk

Courtyard by Marriott Norfolk Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 463 out of 1003 reviews
Rating 8 - Good. 272 out of 1003 reviews
Rating 6 - Okay. 118 out of 1003 reviews
Rating 4 - Poor. 92 out of 1003 reviews
Rating 2 - Terrible. 58 out of 1003 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Chandra

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities
This hotel needs help. The carpet on the sleeping room floor where I stayed is filthy. The bathroom is outdated (caulking needed asap). The staff is overworked and undertrained. Choosing this hotel was a mistake!
Stayed 3 nights in May 2025

4/10 Poor

Esther

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Rooms were not clean. Had to ask for clan towels and to have the bed made up and.
Stayed 3 nights in Apr 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful room and accommodations. We could easily walk to all the places we wanted to visit.
Stayed 1 night in Apr 2025

6/10 Okay

Lillian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location of Hotel; walkable to downtown and venues. Commons area good. Valet parking good and that staff very friendly and helpful. Reserved king room with sitting area but said oversold so got 2 Queens no comfortable sitting area. Hotel old and well used. Needs updates. Check in staff pleasant but gave no info about what to expect or area. Amenities were none; except water. Housekeeping every other day then only changed towels and made bed. A lot of noise inside. 3 ice machines in hotel but only 1 was working. Would not recommend staying here.
Stayed 3 nights in Apr 2025

4/10 Poor

Kenneth, Mocksville

Travelled with family
Liked: Amenities
Stayed for a weekend. Property is run down. Chairs and booths in restaurant in disarray. Pool was extremely cold with low lighting. Has the potential to be a great property with an amazing downtown location. Bartender was more interested in talking to his friends then drive me drinks I payed for. Food in the resturant was not impressive
Stayed 2 nights in Apr 2025

6/10 Okay

Jennifer

Liked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar didn’t open until 5 and no really close restaurants. Walkable in 10 minutes though but would have been nice to have something on site. Friendly staff- no other complaints.
Stayed 2 nights in Apr 2025

6/10 Okay

Brian

Travelled with family
Liked: Cleanliness, staff & service
Room was next to all the mechanicals. A bit too loud.
Stayed 2 nights in Mar 2025

6/10 Okay

Gerrisha

Stayed 1 night in Dec 2024

8/10 Good

Tabitha

Stayed 1 night in Apr 2025

8/10 Good

Lynne, Plymouth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fine.....and the staff was helpful and friendly. I only wish there was an option for self-parking and not just valet parking.
Stayed 2 nights in Apr 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

John, Charleston

Stayed 1 night in Feb 2025

8/10 Good

Eunhui

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Stacey

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It was a good location and nice staff, but there were little things that add up to big issues when I want to spend a night at a nice hotel. The room was nice, but there were pretty much no channels that I could watch because of buffering, the ice machine was broken, and the hot tub was out of commission.
Stayed 1 night in Apr 2025

8/10 Good

Nathanial

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful, Room was clean. Walking distance to downtown. Valet was very nice and went above and beyond.
Stayed 1 night in Apr 2025

2/10 Terrible

Mona

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived at 12 am and our eoom was not avaipable to check im. Waited almost two hoirs. Towels where stained and beds sheets as well. Worst hotel experience ever
Stayed 1 night in Mar 2025

6/10 Okay

Sarah

Room shows wear and tear, could use fixing up. Lobby was nice
Stayed 1 night in Apr 2025

6/10 Okay

Emma

Liked: Staff & service
Disliked: Property conditions & facilities
It was close to the venue we were going to so it was very walkable, the staff were nice, and the valet service was convenient. The place just needs renovating- it’s an old building. Our room had a weird, pungent smell that wouldn’t go away and the bedside charging outlets didn’t work.
Stayed 1 night in Apr 2025

8/10 Good

Edward

Norfolk Friendly

The digital check in did not work. Bryan at the front desk was very friendly and helpful. Valet parking for $25 seems the best option. Clean room with lots of space.
Stayed 1 night in Apr 2025

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for a night, but it was quiet & made getting to my event a breeze.
Stayed 1 night in Apr 2025

10/10 Excellent

irene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & helpful staff,hotel great location.I got introduced to FRED-acronym for Free Ride Every Day.It brings you around downtown Norfolk .Super cool service.FRED came fast & we got a ride to USS Wisconsin/Nautilus museum.It’s near the hiotel, walkable but FRED made it convenient,didn’t have to take out the car from garage.Thanks to Barbara & all staff who told me about FRED. I wish all cities have this service.So Awesome. Only thing is I wish there’s more food selection for breakfast.I enjoyed my stay.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, room comfort

Overall decent

Overall it was decent. I was upset about the hot tub being out and the pool being freezing. Also, the balcony where the pool is locked is out and we had to go down 6 flights of steps and around to the parking garage.
Stayed 1 night in Mar 2025

10/10 Excellent

Stacy, Spotsylvania

Business traveller
Liked: Amenities
Nice and clean
Stayed 4 nights in Mar 2025

10/10 Excellent

Beulah, Pennsauken

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am pleased with the accommodations. The hotel is beautiful!
Stayed 1 night in Mar 2025