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Paradise Hotel And Resort

3.5 star property

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Photo gallery for Paradise Hotel And Resort

Exterior
Exterior
Property entrance
Breakfast, lunch and dinner served
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Breakfast available
  • Business services

Explore the area

View in a map
Queen Elizabeth Avenue, Norfolk Island, 2899
  • Place, Queen Victoria's Garden
    ‪2 min walk‬
  • Place, Bounty Folk Museum
    ‪8 min walk‬
  • Place, Kingston and Arthur's Vale Historic Area
    ‪3 min drive‬
  • Airport, Norfolk Island (NLK)
    ‪4 min drive‬

Room options

View all photos for Standard Room, Garden Area

A hotel room with a large bed, a separate seating area, a shower, and a view of the outdoors.

Standard Room, Garden Area

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

7.0 out of 10
Good
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

A bedroom with a wooden bed, a nightstand, a dresser, a ceiling fan, and a large window with curtains.

Executive Suite

  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Paradise Hotel And Resort

An outdoor pool, a restaurant, and 2 bars/lounges are available at this hotel. Free wired internet in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, a conference center, a coffee shop/cafe, and an outdoor tennis court are onsite. Limited housekeeping is available.
Paradise Hotel And Resort offers 50 accommodations with DVD players and hair dryers. Rooms open to furnished balconies or patios. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered on weekdays only and in-room massages can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor tennis court and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.
During your stay at Paradise Hotel And Resort, you're just a quick walk from Queen Victoria's Garden. You'll find features like free self parking, a free area shuttle, and free wired internet.
  • Free wired Internet in some public areas
  • Free self parking
  • Enjoy local cuisine and garden views while dining at The Garden
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes an outdoor tennis court, mini golf, and bike rentals
  • Just a 4-minute drive from Slaughter Bay and a few minutes from Kingston and Arthur's Vale Historic Area
  • Free shopping center and local-area shuttle service
Paradise Hotel And Resort offers its guests an outdoor tennis court and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and wired Internet is free in public spaces.

A business center and meeting rooms are available. Spa services, a terrace, and barbecue grills are also featured at the family-friendly Paradise Hotel And Resort. An area shuttle within 2 km and a shopping center shuttle are free. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Norfolk Island hotel.

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 9:30 AM.
The Garden - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
The Garden Bar - Overlooking the garden, this bar serves lunch, dinner, and light fare. Happy hour is offered. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 25 per stay)
  • In-room WiFi speed: 50+ Mbps
  • In-room WiFi has a 1-device limit
  • Available in some public areas: WiFi (AUD 25 per stay); free wired internet
  • WiFi in public areas has a 1-device limit

Parking and transport

  • Free offsite parking within 3 metres
  • Street parking available
  • Return airport shuttle (surcharge) from 9:00 AM to 5:00 PM at scheduled times
  • Free area shuttle up to 2 km
  • Beach shuttle (surcharge)
  • Free shopping centre shuttle
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: AUD 20 to 30 for adults and AUD 10 to 15 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Garden
  • The Garden Bar

Things to do

  • Bicycle rentals
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • TV in common areas

Family friendly

  • DVD player
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekdays only)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 10 AM; Check-in end time: 5:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.5 percent for credit card payments
The front desk is open daily from 8 AM - 5:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay (for stays between 1 January - 31 December)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 20 to 30 for adults, and AUD 10 to 15 for children
  • Fee for in-room wireless internet: AUD 25 per stay (1-device limit, rates may vary)
  • Fee for wireless internet in public areas: AUD 25 per stay (1-device limit, rates may vary)
  • Airport shuttle fee: AUD 30 per person (roundtrip)
  • Airport shuttle fee per child: AUD 30 (roundtrip)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Paradise Hotel And Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8 AM - 5:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Paradise Hotel & Resort
Paradise Hotel & Resort Norfolk Island
Paradise Norfolk Island
Paradise Resort Hotel
Paradise Hotel Resort Norfolk Island
Paradise Hotel Resort
Paradise And Norfolk Island
Paradise Hotel And Resort Hotel
Paradise Hotel And Resort Norfolk Island
Paradise Hotel And Resort Hotel Norfolk Island

Paradise Hotel And Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 21 out of 47 reviews
Rating 8 - Good. 20 out of 47 reviews
Rating 6 - Okay. 5 out of 47 reviews
Rating 4 - Poor. 0 out of 47 reviews
Rating 2 - Terrible. 1 out of 47 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jennifer Maree

Liked: Cleanliness, amenities, property conditions & facilities
Lovely relaxing spot, good location
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and tidy resort Excellent and friendly staff, willing to help and recommend places of interest, tours and restaurants.
Stayed 11 nights in Oct 2025
Verified

10/10 Excellent

Jane Maree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place very clean and such friendly helpful staff
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Gavin Reid

Liked: Cleanliness, amenities, property conditions & facilities
The Staff were wonderful. Went above and beyond. Rooms were large and clean. Restaurant was lovely
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Domenic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

First time at this hotel and it’s was great very clean and very helpful staff. The only thing is the need free Wifi.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet, clean rooms, helpful staff. Restaurant does good meals, the fish was gorgeous. Would stay again👍
Stayed 6 nights in Jul 2023
Verified

8/10 Good

Annabel Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. The food in the restaurant was excellent. The pool was very good and outside but warm enough. The gardens were beautiful and lots of places to sit outside or under the rotunda. Rooms had everything supplied that you could need.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Susan Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location. Staff very friendly and super helpful. Room a good size for a week stay. Comfy bed and clean facilities.
Stayed 7 nights in Mar 2023
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was set in lovely gardens, walkable to town. The only thing that would have made our stay better was a toaster in the room because food and dining is expensive on the Island.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient
Stayed 7 nights in Feb 2025
Verified

6/10 Okay

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and very helpful. Room comfortable and clean, but a bit cold.
Stayed 4 nights in Sep 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for families.

Staff and everyone on the island extremely helpful and friendly. So much to do (including swimming, snorkelling and diving in the most pristine waters), and to see, and if you're interested in early Australian history and family history research, this place is a gold mine. One of Australia's best kept secrets perhaps? And what a bonus, no flies! Just loved it.
Verified

8/10 Good

Yvonne Maree

Liked: Cleanliness, staff & service
Staff were lovely my room was very hot and no shade around pool area
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv reception in evenings
Stayed 8 nights in Sep 2025
Verified

10/10 Excellent

Todd

Liked: Staff & service, property conditions & facilities
Paradise was great. Staff were lovely and always happy to help. Could have been cleaner as there were a couple of cockroaches that frequented the room ans well and mould on the bathroom roof. The walls were thin so we could hear the people next doors conversation. A car is really helpful as it’s a little walk into town. Great facility
Stayed 7 nights in Dec 2024
Verified

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing. Welcoming and personal. Hotel suffers from shortages seen over Norfolk in terms of staffing, produce and variety. Great range of tours and activities can be organised with no trouble. Most tour groups are over 70's so don't think this is a hotel with lots of kids around. Clean, good rooms, but it's staff like Tahni and Sam who will make it feel like home and you a favourite long distance family member.
Stayed 7 nights in Oct 2022
Verified

8/10 Good

John

Liked: Staff & service, amenities, property conditions & facilities
Room was not as clean as it could have been, loose tiles in the bathroom had bugs crawling in and out, cobwebs everywhere under counters and benches, needs a bit of Reno and care.
Stayed 7 nights in Feb 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely pool view room which would have been great in summer. There is no heating in the rooms in this hotel. It does not get too cold at night but there is also no air conditioning for the summer, only ceiling fans. That may be enough as the weather is temperate in the summer too.
Stayed 2 nights in Jun 2021
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely Spoilt

The staff made my stay so enjoyable, nothing was a problem, from the "Princess" on reception (tour bookings), Karina Manager( best sights to see and people to talk too), and Sam (bar and dinning duties). Thank you
Convicts Dinner
Stayed 7 nights in Mar 2021
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
located close to main part of town. Amenities were great
Stayed 4 nights in Feb 2019
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Norfolk

Quiet, clean, good breakfast, nice helpful staff, spacious comfortable rooms & nice pool
Stayed 7 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A VERY COMFORTABLE ROOM, FRIENDLY, HELPFUL STAFF. WHAT MORE COULD YOU WANT,.
Stayed 6 nights in Jan 2019
Verified

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel very handy to attractions and town. Would definitely stay there on future trips to Norfolk.
Stayed 8 nights in Jul 2018
Verified

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly and relaxing place to stay

I stay at this Resort for 5 nights and if I returned to Norfolk Island I would stay there again. The Staff are very friendly and the whole complex is very clean.
Stayed 5 nights in Jan 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good location quiet

staff very friendly and helpful restaurant excellent cooked up a heap of fish i caught no problem
Stayed 8 nights in Jan 2018