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Tru By Hilton Norfolk Airport

2.5 star property

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Photo gallery for Tru By Hilton Norfolk Airport

Lobby
Interior detail
Gift shop
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1571 Premium Outlets Blvd, Norfolk, VA, 23502
  • Place, Lake Wright
    ‪1 min walk‬
  • Place, Norfolk Premium Outlets
    ‪8 min walk‬
  • Place, Virginia Wesleyan University
    ‪11 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.6 out of 10
Exceptional
(54 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.8 out of 10
Excellent
(44 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Deep-soaking bathtub

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Deep-soaking bathtub

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

King Room

  • Sleeps 2
  • Free Wi-Fi

King Room-Hearing Accessible

  • Sleeps 2
  • Free Wi-Fi

1 King Bed Room-Mobility / Hearing Accessible With Tub

  • Sleeps 2
  • Free Wi-Fi

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About this property

Tru By Hilton Norfolk Airport

Along with a 24-hour fitness center, this smoke-free hotel has coffee/tea in a common area and a microwave in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and a computer station. Housekeeping is available on request.
Tru By Hilton Norfolk Airport offers 98 accommodations with bathrobes and hair dryers. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Tru By Hilton Norfolk Airport. During your stay, you'll be within walking distance of Norfolk Premium Outlets. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a business center, a computer, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Just a 5-minute drive from Norfolk Premium Outlets and 8 minutes from Norfolk Botanical Garden
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly Tru By Hilton Norfolk Airport also features a 24-hour fitness center, coffee/tea in a common area, and express check-in. Free self parking is available.

This Norfolk hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping centre
  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Guests will receive key retrieval information. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. At the property, quiet hours are enforced between 10:00 PM and 8:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Norfolk Norfolk
Tru By Hilton Norfolk Airport Hotel
Tru By Hilton Norfolk Airport Norfolk
Tru By Hilton Norfolk Airport Hotel Norfolk

Tru By Hilton Norfolk Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 502 out of 771 reviews
Rating 8 - Good. 167 out of 771 reviews
Rating 6 - Okay. 49 out of 771 reviews
Rating 4 - Poor. 28 out of 771 reviews
Rating 2 - Terrible. 25 out of 771 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Really great place to stay!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was quite clean and the staff was very nice
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

LATONYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and friendly
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been to the Tru Hilton on a few occasions and I always like it. The people are friendly, room is clean, and I like the breakfast. It is also a nice walk to the shopping outlets.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Reynardo

Liked: Cleanliness, amenities, property conditions & facilities
Clean, courteous staff, great location, reasonable price
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Tonya L

Liked: Cleanliness, amenities, property conditions & facilities
Clean, Convenient, Great Breakfast, beautiful room and facility. I loved everything about this hotel and my stay!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and bright. Breakfast options were good and I really enjoyed the pancakes. I loved the convenience of ice machine and containers close tonlobby.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was great, room was clean, nice amenities and very courteous staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful. The property was clean and well maintained.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, easy check in, comfy lobby for breakfast or a hangout.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Melissa D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, room was on the small side but worked functionally well. Have already started looking to stay at available Tru locations when available when traveling.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Joan

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean rooms and helpful staff.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Ieong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, staffs are very friendly
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Service was excellent room was comfortable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

ANGJEANETTE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to this location numerous times and it is always a great experience
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Danika

Liked: Cleanliness, staff & service, amenities
Was everything we needed it to be
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Janiyah

Liked: Cleanliness, property conditions & facilities
Room was clean and staff was extremely welcoming and beyond kind.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jayme

Liked: Cleanliness, staff & service, amenities
Amenities were nice and hotel was clean.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ami

Liked: Cleanliness, staff & service, amenities
The staff were so friendly and helpful, especially Anthony!!! We absolutely loved the lounge/lobby area. It was perfect for our group of 18.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, easily accessible. I enjoy my over night stay at this establishment.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Very clean modern rooms, I would definitely recommend Tru!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities
Good hotel whish it had airport shuttle
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Tatanisia

Liked: Cleanliness, amenities
Excellent hotel
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Melody

Liked: Cleanliness, amenities, property conditions & facilities
Perfect spot to spend the night before flying out of Norfolk
Stayed 1 night in Nov 2025