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Tru By Hilton Norfolk Airport

2.5 star property

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Photo gallery for Tru By Hilton Norfolk Airport

Relax in this stylish room with two single beds, a desk, and a bench, offering a serene view of the surrounding trees.
Relax in a stylish lounge area with a sofa, armchair, and ottomans, perfect for casual dining or meetings.
Relax in a comfortable lounge area with plush seating and a large window offering views of the outdoor space.
Stay fit on the go with our well-equipped fitness center, featuring a water dispenser and digital scale.
Relax in comfort with a view, surrounded by a soothing mural and plush seating.

Popular amenities

  • Gym
  • Parking included
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1571 Premium Outlets Blvd, Norfolk, VA, 23502
  • Norfolk Premium Outlets
    ‪6 min walk‬
  • Norfolk Botanical Garden
    ‪7 min drive‬
  • Norfolk State University
    ‪8 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Deep-soaking bathtub

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Deep-soaking bathtub

Room, 2 Queen Beds, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.6 out of 10
Excellent
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(42 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Experience the sleek, modern design of this stylish hotel, featuring a spacious lobby with a large glass entrance and beautifully manicured gardens.

Spark by Hilton Norfolk

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (166)
The price is €134
for 1 room
includes taxes & fees
18 Aug - 19 Aug
Spark by Hilton Norfolk

About this property

Tru By Hilton Norfolk Airport

Hotel with free breakfast, a quick walk to Norfolk Premium Outlets
Along with a 24-hour fitness center, this smoke-free hotel has coffee/tea in a common area and a microwave in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and a computer station. Housekeeping is available on request.
Tru By Hilton Norfolk Airport offers 98 accommodations with bathrobes and hair dryers. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Tru By Hilton Norfolk Airport. During your stay, you're just a quick walk from Norfolk Premium Outlets. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a business center, and a computer
  • Onsite recreation includes a 24-hour gym
  • Just a 5-minute walk from Norfolk Premium Outlets and 8 minutes by car from Norfolk Botanical Garden
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly Tru By Hilton Norfolk Airport also features a 24-hour fitness center, coffee/tea in a common area, and express check-in. Free self parking is available.

This Norfolk hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping centre
  • TV in common areas

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 8:00 AM

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Guests will receive key retrieval information. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. At the property, quiet hours are enforced between 10:00 PM and 8:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Norfolk Norfolk
Tru By Hilton Norfolk Airport Hotel
Tru By Hilton Norfolk Airport Norfolk
Tru By Hilton Norfolk Airport Hotel Norfolk

Tru By Hilton Norfolk Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 306 out of 513 reviews
Rating 8 - Good. 131 out of 513 reviews
Rating 6 - Okay. 32 out of 513 reviews
Rating 4 - Poor. 21 out of 513 reviews
Rating 2 - Terrible. 23 out of 513 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

WILLIAM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of large trucks anda new hotel going up so lots of construction. Will all be gone in a few months so no big deal.
Stayed 1 night in May 2025

10/10 Excellent

Mark

Stayed 1 night in May 2025

10/10 Excellent

Damita, Gainesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was close within walking distance. My stay was wonderful.
Stayed 2 nights in Apr 2025

4/10 Poor

Judith

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
It’s not the chain of Tru, it was how rude we were treated at check in. The hotel was not full at all yet she initially gave us a room on the first floor, which we realized was not far from the rec area where an active game of pool was being played and it was loud. I asked if we could be moved to a higher floor and there was quite a bit of heavy sighing, eye rolling and the “you should have told me before I gave you your key” (??). Not like she was too busy to switch us. So she moved us up one floor next to the elevator. We were very kind and pleasant and for some reason she just seemed highly irritated to accommodate us. The room was fine. But I could go to a Fairfield for the same price and have a much nicer room. The only positive thing (positive or negative) is it’s in a parking lot of a strip mall with several nice places for take out or to eat. It’s close to an outlet mall and easy access to the airport.
Stayed 1 night in Apr 2025

8/10 Good

Dany

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the work cubicles
Stayed 3 nights in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was great! My kids loved the pancake making machine!
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lynelle

Liked: Cleanliness, staff & service, property conditions & facilities
This is a new hotel right near the outlets. The room has open storage areas only—no closet or drawers. It was beautiful and clean. The staff was courteous, helpful, and professional. There is construction around the hotel, but our weekend was quiet.
Stayed 1 night in Mar 2025

4/10 Poor

Rebecca

Stayed 1 night in Apr 2025

2/10 Terrible

Rebecca

Stayed 1 night in Apr 2025

10/10 Excellent

Leonidas

Stayed 1 night in Mar 2025

10/10 Excellent

Sukhyun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay and feel like home
Stayed 1 night in Mar 2025

8/10 Good

Richard

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff could be more friendly. Some came off with a definite attitude.
Stayed 2 nights in Mar 2025

10/10 Excellent

Antondra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Mar 2025

10/10 Excellent

Earl

Travelled with family
Liked: Property conditions & facilities
Front desk was courteous and professional, room was clean and comfortable
Stayed 2 nights in Mar 2025

10/10 Excellent

Ishamekia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay. Rooms are a nice size and very clean. Staff was polite. Wasnt my first stay and will be my go to place when traveling.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alonzer

Liked: Cleanliness, property conditions & facilities
Very nice
Stayed 1 night in Mar 2025

8/10 Good

Kolette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Jessie

Stayed 1 night in Mar 2025