Sofitel London Heathrow

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Where to?

Dates

October 2025

November 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Parking available

Explore the area

Terminal 5, London Heathrow Airport, West Drayton, England, TW6 2GD

Place, Airport Bowl
‪6 min drive‬
Place, Windsor Castle
‪11 min drive‬
Place, LEGOLAND® Windsor
‪14 min drive‬
Airport, London (LHR-Heathrow)
‪6 min drive‬

Room options

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Classic Twin Room, 2 Single Beds

Wonderful

26 sq m
Sleeps 2
2 Twin Beds

Classic Room, 1 Queen Bed

Wonderful

26 sq m
Sleeps 2
1 Queen Bed

Club Suite, 1 Bedroom (Prestige - with lounge access)

Exceptional

54 sq m
1 bedroom
Sleeps 3
1 King Bed

Luxury Room, 1 King Bed

Exceptional

32 sq m
Sleeps 3
1 King Bed

Superior Room, 2 Single Beds

Wonderful

26 sq m
Sleeps 2
2 Twin Beds

Luxury Room, 1 King Bed, Club lounge access (with lounge access)

Very good

32 sq m
Sleeps 3
1 King Bed

Superior Room, 1 King Bed

Wonderful

28 sq m
Sleeps 3
1 King Bed

Family Room, 2 Double Beds

Good

35 sq m
Sleeps 3
2 Double Beds

Similar properties

Free WiFi
Restaurant
Air conditioning
Breakfast available

includes taxes & fees

19 Oct - 20 Oct

About this property

Sofitel London Heathrow

Luxury hotel with 2 restaurants and a 24-hour fitness center

Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request.

Sofitel London Heathrow offers 605 accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 21-inch LCD televisions come with premium digital channels. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

Guests can pamper themselves by indulging in the onsite spa services.

Our customers tell us they can't get enough of Sofitel London Heathrow's great location. During your stay, you'll be close to Airport Bowl. Free WiFi in public areas, 2 restaurants, and a 24-hour gym are available.

Free WiFi
Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
English breakfast served weekdays for a fee
Self parking available for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a 24-hour gym, a steam room, and a sauna
Guests have really good things to say about the accommodations, from the low noise level and cleanliness to the comfy beds and overall comfort
6 minutes by car from Magna Carta Monument and 7 minutes from Airport Bowl

Sofitel London Heathrow offers its guests a sauna and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center, 45 meeting rooms, and limo/town car service are available. Event space at this hotel measures 32292 square feet (3000 square meters) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Sofitel London Heathrow. For a fee, parking is available.

This 5-star West Drayton hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 5:30 AM and 10:30 AM.

Vivre - This restaurant serves breakfast and dinner. A children's menu is available. Reservations are required.

La Belle Epoque - This fine-dining restaurant serves dinner only. Reservations are required. Open daily.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Limo/town car service
Onsite parking available only on request
Secured, covered parking on site (GBP 40 per night)
Wheelchair-accessible parking available

Food and drink

Weekday English breakfast available 5:30 AM to 10:30 AM for a fee: GBP 27 per person
2 restaurants
A bar/lounge
A coffee shop/cafe
Snack bar/deli

Restaurants on site

La Belle Epoque
Vivre

Things to do

24-hour gym
Sauna
Shopping
Steam room
TV in common areas

Family friendly

In-room refrigerator
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

32,292 square feet of conference space
45 meeting rooms
Business centre

Spa

Spa services

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Handrails in hallways
Handrails in stairways
Lift
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

1 building
4 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2008
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Egyptian cotton sheets
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Separate bathtub and shower
Toothbrush and toothpaste
Towels provided

Entertainment

21-inch LCD TV with premium digital channels

Food and drink

24-hour room service
Free bottled water
Refrigerator

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Soundproofed rooms
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: GBP 90.00

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests are required to download the property's Accor Hotels mobile app before check-in

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.

Rollaway/extra beds are available for GBP 35.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: GBP 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 27.00 per person
Covered self parking fee: GBP 40.00 per night
Early check-in fee: GBP 90.00 (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a smoke detector and a security system

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Accor Hotels mobile app before check-in.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Up to 2 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heathrow Sofitel

London Heathrow Sofitel

London Sofitel

London Sofitel Heathrow

Sofitel Heathrow

Sofitel Heathrow London

Sofitel London

Sofitel London Heathrow

Sofitel London Hotel

Sofitel London Hotel Heathrow

Sofitel London Heathrow Hotel West Drayton

Sofitel London Heathrow Hotel

Sofitel London Heathrow West Drayton

Sofitel London Heathrow West

Sofitel London Heathrow Hotel

Sofitel London Heathrow West Drayton

Sofitel London Heathrow Hotel West Drayton

Sofitel London Heathrow Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

4/10 Poor

Stuart

6 Jul 2025

Disliked: Property conditions & facilities

Time for a Refresh at an Otherwise Trusted Hotel

I’ve stayed at the Sofitel many times and have generally enjoyed it, but this visit was a disappointment. The room felt quite tired — it’s definitely in need of redecoration, with some fittings clearly due for replacement. In the restaurant, I usually sit at the bar, but this time I chose the main dining area. Unfortunately, the chairs and sofas were extremely worn, to the point that sitting on them felt uncomfortable and even a bit unclean. The entire hotel could really benefit from a refurbishment. Finally, I didn’t receive the early morning wake-up call I had requested — which, at an airport hotel, feels like a basic and essential service.

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

6 Jul 2025

Good stay at LHR terminal 5. So convenient to get to/from the terminal and the tube. Nice property, excellent service, and a comfortable room. Only negative was the bed was a little bit squishy.

Stayed 1 night in Jun 2025

10/10 Excellent

Mini

5 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2025

10/10 Excellent

Roshonda, Philadelphia

5 Jul 2025

Awesome hotel

Stayed 2 nights in Jun 2025

10/10 Excellent

Joseph

5 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It was very confusing & difficult to find the hotel from the airport. It would be very useful if the hotel put some signs up with directions

Stayed 1 night in Jul 2025

10/10 Excellent

Kathleen

Travelled with partner

4 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing breakfast lead by the dynamic chef and clearly happy and helpful team of employees! Well done in achieving a high standard.

Stayed 1 night in Jul 2025

8/10 Good

Andrea

4 Jul 2025

Stayed 1 night in Jul 2025

10/10 Excellent

Bing

3 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2025

8/10 Good

Stephanie

Travelled with family

3 Jul 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Jul 2025

10/10 Excellent

Christopher, Greenland

3 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

perfect for travel in & out of Heathrow with BA - great staff & super rooms

Stayed 1 night in Jun 2025

4/10 Poor

Toni

2 Jul 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Stayed 1 night in Jun 2025

10/10 Excellent

Rory

2 Jul 2025

Stayed 1 night in Jun 2025

6/10 Okay

andrew

2 Jul 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Convenient for terminal 5 but the staffing for food and drinks needs to be more on point for such an expensive hotel. Food not the best.

Stayed 1 night in May 2025

10/10 Excellent

Karen

1 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2025

10/10 Excellent

Eric

1 Jul 2025

Liked: Amenities

Great service and cleanliness

Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

1 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

10/10 Excellent

Mike

1 Jul 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Jun 2025

10/10 Excellent

Lilit

29 Jun 2025

Stayed 1 night in Jun 2025

6/10 Okay

BRENDAN

29 Jun 2025

Stayed 1 night in Jun 2025

8/10 Good

Julie

Travelled with partner

29 Jun 2025

Liked: Cleanliness

Disliked: Staff & service

Nice room but lack of power points near bed is unacceptable in the 21st century. Also the music in reception and the long walk back and fore to the airport terminal is way too loud and totally unnecessary.

Stayed 1 night in Jun 2025

10/10 Excellent

Mona

29 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very convenient for flying out of Heathrow!!

Stayed 1 night in Jun 2025

8/10 Good

Darren

28 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

A very convenient hotel for terminal 5 but in general it’s overpriced especially the dinning options in the hotel. Service and breakfast however were extremely good

Stayed 1 night in Jun 2025

10/10 Excellent

Susie

28 Jun 2025

Stayed 1 night in Jun 2025

8/10 Good

helen

Travelled with family

27 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Only two problems ... we had to pay £9 to drop off luggage at the door & the air conditioner in the room was broken and blowing hot sir. they managed to stop the hot air from blowing but the cool air never came. Otherwise it would have been 5 star - staff some of the best in the capital.

Stayed 1 night in Jun 2025