The staff at Hilton Bali are kind and attentive, but check-in was chaotic, with constant upselling of upgrades. Luggage delivery was also poorly managed — I recommend carrying your own bags to avoid waiting for hours. The room was clean thanks to our excellent housekeeper, but the A/C made a loud noise that disrupted our sleep. We reported it, were told someone would come, but no one ever did. We also had to manually adjust the toilet flush every time to stop it from leaking. The beach in front of the hotel was covered in trash — bottles, plastics, and other waste — and the hotel does nothing about it. For a cleaner beach, go to the neighboring hotel where staff clean daily. Breakfast had variety, but only the Indian dishes rotated, with little attention to Western tastes. Food in general was good — except for the burger at the pool bar, which we do not recommend. The Balinese dinner with traditional dance was the highlight: delicious food, flawless service, and a beautiful show. Overall, we wouldn’t return. For the price, we expected much more. By day three we were bored and regretting the booking. There are far better and more affordable hotels in Bali offering a superior experience.