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The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

5.0 star property

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Photo gallery for The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

7 outdoor pools, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)
2 bars/lounges, poolside bar, beach bar
On the beach, white sand, beach cabanas, sun-loungers
Villa, 1 Bedroom, Non Smoking, Garden View (Private Pool)
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym

Explore the area

View in a map
Kawasan Pariwisata Lot N2, Nusa Dua, Bali, 80363
  • Place, Bali International Convention Center
    ‪3 min walk‬
  • Place, Bali Collection Shopping Centre
    ‪5 min walk‬
  • Place, Bali Nusa Dua Convention Centre
    ‪6 min walk‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Double Beds, Non Smoking, Garden View

  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Lagoon View

Room, 2 Double Beds, Non Smoking, Lagoon View

Room, 2 Double Beds, Non Smoking, Lagoon View

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Lagoon view
  • Sleeps 2
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking, Resort View

Studio, 1 King Bed, Non Smoking, Resort View | Living room

Studio, 1 King Bed, Non Smoking, Resort View

9.4 out of 10
Exceptional
(3 reviews)
  • 48 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Non Smoking, Resort View

65-inch Smart TV with digital channels, TV, MP3 dock

Studio, 2 Double Beds, Non Smoking, Resort View

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Lagoon View

Room, 1 King Bed, Non Smoking, Lagoon View

Room, 1 King Bed, Non Smoking, Lagoon View

9.6 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Lagoon View

Room, 2 Double Beds, Non Smoking, Lagoon View

Room, 2 Double Beds, Non Smoking, Lagoon View

  • 36 sq m
  • Lagoon view
  • Sleeps 2
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking, Lagoon Access

65-inch Smart TV with digital channels, TV, MP3 dock

Studio, 1 King Bed, Non Smoking, Lagoon Access

  • 48 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Non Smoking, Lagoon Access

65-inch Smart TV with digital channels, TV, MP3 dock

Studio, 2 Double Beds, Non Smoking, Lagoon Access

  • 48 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Resort View

65-inch Smart TV with digital channels, TV, MP3 dock

Suite, 1 Bedroom, Non Smoking, Resort View

  • 60 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Lagoon View

Suite, 1 Bedroom, Non Smoking, Lagoon View

Suite, 1 Bedroom, Non Smoking, Lagoon View

  • 60 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Non Smoking, Garden View (Private Pool)

Villa, 1 Bedroom, Non Smoking, Garden View (Private Pool) | Living area

Villa, 1 Bedroom, Non Smoking, Garden View (Private Pool)

  • 360 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Non Smoking, Garden View (Private Pool)

Villa, 1 Bedroom, Non Smoking, Garden View (Private Pool)

Villa, 1 Bedroom, Non Smoking, Garden View (Private Pool)

10.0 out of 10
Exceptional
(1 review)
  • 530 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Private Pool, Garden View

Villa, 2 Bedrooms, Private Pool, Garden View

Villa, 2 Bedrooms, Private Pool, Garden View

  • 850 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Garden View

10.0 out of 10
Exceptional
(11 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Lagoon View

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Lagoon View

9.8 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View

  • 158 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking, Lagoon View

Presidential Suite, 2 Bedrooms, Non Smoking, Lagoon View

Presidential Suite, 2 Bedrooms, Non Smoking, Lagoon View

  • 390 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

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About this property

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

Beachfront, with full-service spa
Catch some rays at the beach or spend the day relaxing at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. Housekeeping is available on request.
The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali offers 287 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 65-inch Smart televisions come with premium digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali. During your stay, you're just a quick walk from BIMC Hospital Nusa Dua. Free WiFi in public areas, free valet parking, and a free area shuttle are available.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine with garden views at Banyubiru Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 7 outdoor pools
  • Treat yourself to deep-tissue massages, body treatments, or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Just a 4-minute drive from Nusa Dua Beach and 7 minutes from Tanjung Benoa Beach
  • Free shopping center and local-area shuttle service
Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a children's pool, a 24-hour fitness center, and a steam room. Free self parking and valet parking are available.

This Nusa Dua hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.
Banyubiru Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Reservations are required.
Arwana Restaurant - This beachfront restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Cornerstone Deli - Overlooking the pool and garden, this delicatessen specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Kulkul Beach House - This beachfront bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.
De Bale Lounge & Bar - Overlooking the pool and garden, this lobby lounge specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 1.6 km
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: IDR 332,000 per person
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Arwana Restaurant
  • Banyubiru Restaurant
  • Cornerstone Deli
  • De Bale Lounge & Bar
  • Kulkul Beach House

Things to do

  • 24-hour gym
  • 7 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Library
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 7 outdoor pools
  • Children's pool
  • Free area shuttle
  • In-room cot
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7,772 square feet of conference space
  • 9 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a state park
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1991
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with premium digital channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 999000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 332000 per person
  • Airport shuttle fee: IDR 450000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 999000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Laguna Luxury Collection Bali
Laguna Luxury Collection Resort Bali
Laguna Luxury Collection Resort Nusa Dua Bali
The Laguna a Luxury Collection Resort Spa Nusa Dua Bali

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 740 out of 1003 reviews
Rating 8 - Good. 204 out of 1003 reviews
Rating 6 - Okay. 35 out of 1003 reviews
Rating 4 - Poor. 18 out of 1003 reviews
Rating 2 - Terrible. 6 out of 1003 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely resort with around 7 pools/lagoons (although we counted 9 or 10!) in the quiet part of South Bali. Right on the beach with easy walking to beachfront restaurants and Bali Collection shopping centre. The resort has traditional dance performances and kids activities. Would recommend!
Stayed 6 nights in Jul 2025

8/10 Good

Victor

Nice and relaxing staff vey warm and friendly
Stayed 4 nights in Jun 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
It exudes the cultural atmosphere of Bali
Stayed 3 nights in Jun 2025

10/10 Excellent

Leigh

Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area and excellent staff and service
Stayed 5 nights in Jun 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spectacular!

I just want to say that this has by far been one of the best hotels/holidays we have ever had. The Laguna really went above and beyond, there was literally nothing that we asked for that wasn't actioned or accomodated. Right from the beginning, we landed in Bali mid-morning which meant we got to the hotel about 2hrs before check-in and The Laguna had already made arrangements for an early check-in (we didn't even have to ask!). When you have a baby, things like this are a life saver! We loved our room, housekeeping came in every morning and we would always find our room in tip-top shape after breakfast. The access to the pool from our room was a great facility, we could swim as our baby naps while checking in on her with ease. We asked for a steriliser, liquid soap and a high chair in the room which made it easier to feed the baby and wash up. These were great additions that made our stay even more comfortable. The staff were amazing, from the restaurants, spa, front desk, housekeeping/maintenance and the beach. Everyone was so polite and kind esp. to the baby which warmed our heart. The food was great too and whatever special meals we asked for the baby were made quickly and with no complaints. We would like to shout out a few people who showed impeccable service (even though everyone did to be honest): Yuli, TD, Nova, Sukresna, Heri, Melani, Sudar sini (komang) Thank you so much! We even got a late check out, wow. I really do hope we can come back again in future!
Stayed 5 nights in May 2025

10/10 Excellent

PATRICIA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Huge swimming pool, the hotel is located in a secluded area. Good breakfast. The beach is nice but has several pebbles on the sand so you need wet socks to walk comfortably
Stayed 4 nights in Jun 2025

10/10 Excellent

Benjamin, Vale Park

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was beautiful.
Stayed 5 nights in Jun 2025

10/10 Excellent

Svetla, LAS VEGAS

Stayed 7 nights in Jun 2025

10/10 Excellent

Salim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, staff very personable and service was the best.
Stayed 8 nights in May 2025

10/10 Excellent

James Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an Amazing Time - Charming Indonesian design throughout Hotel. Staff so friendly & helpful ( always with a Smile ). Food excellent in all restaurants & bars had a wonderful Vibe. Would highly recommend this for a Relaxed & Chilled out Holiday Venue.
Stayed 7 nights in May 2025

10/10 Excellent

Wilfred John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

Cassandra

Stayed 4 nights in May 2025

10/10 Excellent

meshal

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The is the best hotel you will stay in you live Wowo amazing one
Stayed 8 nights in May 2025

10/10 Excellent

Igor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just fine from first to last day! Service, cleanliness and pools beyond any expectations! Our best vacation ever!
Stayed 13 nights in May 2025

10/10 Excellent

Eddie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and well maintained. Staff was great and nice . Overall had a great experience with the Laguna Resort.
Stayed 6 nights in May 2025

10/10 Excellent

Deanna

Stayed 4 nights in Apr 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with warm and caring staff.
Stayed 4 nights in Apr 2025

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities
So beautiful and relaxing
Stayed 4 nights in Apr 2025

8/10 Good

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely. The pool areas were clean and nice. Paying extra for a cabana is ridiculous in my opinion. Food was good.
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Keith

Travelled with partner
Disliked: Property conditions & facilities
If you want a loud stinky construction zone then this is the hotel for you. It could be a nice place but the building construction is poor so you can hear the neighbors walking upstairs. The food at the hotel is mediocre and quite overpriced. Each day we walk in the heat to the mall for lunch and dinner. Once a day the tide makes the beach unusable. The music at the beach is monotonous elevator music and drives us mad. The sales people on the beach don't leave us alone. This is not a 'luxury' hotel for anyone who has travelled and knows the meaning of luxury. Avoid it. How in the world does this hotel get a 9.4 composit score???
Stayed 5 nights in Mar 2025

10/10 Excellent

Caitlin

Stayed 2 nights in Mar 2025

10/10 Excellent

KING TONG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Jodie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful relaxing stay at the Laguna with my girls - beautiful facilities and all of the staff were incredibly welcoming and helpful. Would definitely come again!
Stayed 6 nights in Jan 2025