The Moana

2.5 star property

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Photo gallery for The Moana

A hotel room with a bed, a large window with curtains, a view of the city, and a wall with a blue abstract design.
The Moana hotel with a teal facade, large glass entrance, and a palm tree in the foreground.
A coastal promenade with a clear view of the sea and a modern building with balconies.
A wicker chair with a cushion, a wooden table, and a potted plant.
A coastal promenade with a checkered pavement, a sea view, and a white building with balconies.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
2-93, Miyagi, Chatan, Okinawa, 904-0117
  • Place, Miyagi Coast
    ‪1 min walk‬
  • Place, Sunabe Beach
    ‪7 min walk‬
  • Place, American Village
    ‪5 min drive‬
  • Airport, Naha (OKA)
    ‪45 min drive‬

Room options

Double Room

9.6 out of 10
Exceptional
(11 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 1 Single Trundle Bed
  • Free Wi-Fi

Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds OR 1 Single Trundle Bed
  • Free Wi-Fi

Superior Double Room, City View

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 1 Single Trundle Bed
  • Free Wi-Fi

Similar properties

About this property

The Moana

A 24-hour front desk, a front-desk safe, and free valet parking are available at this smoke-free hotel. WiFi in public areas is free.
The Moana offers 20 air-conditioned accommodations with washers/dryers and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, bidets, toilets with an electronic bidet, and complimentary toiletries. This Chatan hotel provides complimentary wireless Internet access.

Our customers tell us they can't get enough of the helpful staff at The Moana. During your stay, you're just a quick walk from Miyagi Coast. Free WiFi in public areas and free valet parking are available.
  • Free WiFi
  • Free valet parking and self parking
  • Amenities include a front-desk safe, an elevator, and a terrace
  • Steps from Miyagi Coast and a 1-minute drive from Sunabe Beach
As a guest of The Moana, you'll find a terrace, a front-desk safe, and an elevator. WiFi is free in public spaces. Self parking and valet parking are free.

This Chatan hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Family friendly

  • In-room washing machine/dryer

Conveniences

  • 24-hour front desk
  • Safe at front desk

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Washing machine/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

The Moana by DSH Resorts Hotel
The Moana by DSH Resorts Chatan
The Moana by DSH Resorts Hotel Chatan

The Moana Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 139 out of 160 reviews
Rating 8 - Good. 16 out of 160 reviews
Rating 6 - Okay. 3 out of 160 reviews
Rating 4 - Poor. 2 out of 160 reviews
Rating 2 - Terrible. 0 out of 160 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

neil

Liked: Cleanliness, staff & service, amenities
Nice location and friendly staff
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were really nice and helpfull!
Stayed 10 nights in Feb 2026
Verified

8/10 Good

Brian

Liked: Amenities
Good hotel
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay !
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Jeffrey

The hotel is always clean and eat and organized. The parking is ample and they are more than willing to park the car for you and their tight parking spaces. Always enjoy the friendly staff and the new cappuccino machine in the lobby was a welcomed edition. I’ve been coming here for years and they just went through a remodeling of the rooms. And if you had been here before you’ll like the fresh update.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Jeffrey

Great place friendly staff. Clean
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the Moana! Staff was lovely and room was very clean.
Stayed 10 nights in Dec 2024
Verified

10/10 Excellent

Yong Oh

Clean and nice
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy little place and the staff was very helpful.

Cozy little place and the staff was very helpful.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Cicely

Liked: Cleanliness, amenities, property conditions & facilities
Staff!! Everyone was so kind and welcoming. The facility was very nice and clean.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Remona

Liked: Cleanliness, staff & service, room comfort

Awesome stay

My stay was amazing and the staff was friendly
Stayed 8 nights in Oct 2022
Verified

8/10 Good

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying here, the staff was VERY nice and friendly. I just didn’t like how loud the AC or split unit was at night. I woke up several times throughly the night each night because of how loud it was. It sounded like something was constantly dripping. Besides that, the hotel is at a good location and the room was very spacious and nice.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Wynette

Liked: Cleanliness, staff & service, property conditions & facilities
This was a beautiful hotel with outstanding staff in a fantastic location for an affordable price! Highly recommend!
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third stay. Very consistent, another lovely stay
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the seawall and a lot restaurants are close by.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Hotel was very comfortable. The room was clean and very neat. The staff was helpful and friendly.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff and great location! Highly recommended!
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Manette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel close to everything.

We had a wonderful stay. The property is clean and well maintained. Location is close to restaurants, convenience store, grocery and the sea wall. We will definitely stay here again if we are back in town.
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the cost, the room was large, came with a portable convection cooktop, pan, silverware and cups. Not over the top for a chef, but enough to get by if you wanted to warm your own meal.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Firman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. I would stay again
Stayed 13 nights in Apr 2024
Verified

10/10 Excellent

Nataliya

Liked: Staff & service, property conditions & facilities
This hotel was a very nice surprise, and all positive reviews are true. Very clean, updated, good size rooms with balcony and kitchenette, AC, about 25 min walk to American and a very reasonably priced.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay here! My sister and I were very impressed, and the service was friendly and so helpful. Parking is a challenge, but the staff made every effort to make sure no one took the hotel parking spots that are reserved for guests. The beds were incredible, and as someone who has chronic lower back pain it was a god send. Will absolutely stay again!
Stayed 11 nights in Aug 2025
Verified

10/10 Excellent

Maria Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk people are very nice and helpful! The room we stayed in was very cozy. We will for sure stay there again in the future.
Stayed 6 nights in Mar 2024
Verified

10/10 Excellent

Ka Pik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean, spacious and comfy, fully equipped with what you need, we had a pleasant stay there.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all outstanding service and very nice people. Kudos to Kristin, Tami, and Jerick for being accommodating and helpful during our stay.
Stayed 3 nights in Apr 2025