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Cross Hotel Osaka

4.0 star property

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Photo gallery for Cross Hotel Osaka

Exterior
2 restaurants, breakfast served
Suite, Non Smoking (Cross Floor)
Reception
Lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085
  • Dotonbori
    ‪1 min walk‬
  • Dotonbori Glico Sign
    ‪1 min walk‬
  • Kuromon Ichiba Market
    ‪9 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪47 min drive‬

Room options

View all photos for Deluxe Double Room, Non Smoking (Cross Floor)

Deluxe Double Room, Non Smoking (Cross Floor)

Deluxe Double Room, Non Smoking (Cross Floor)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Non Smoking (Cross Floor)

Twin Room, Non Smoking (Cross Floor)

Twin Room, Non Smoking (Cross Floor)

  • 27 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Triple Room, Non Smoking (Cross Floor)

Triple Room, Non Smoking (Cross Floor)

Triple Room, Non Smoking (Cross Floor)

  • 27 sq m
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for DOTONBORI view DOUBLE, Non Smoking

DOTONBORI view DOUBLE, Non Smoking

DOTONBORI view DOUBLE, Non Smoking

  • 24 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking (Standard Floor)

In-room safe, desk, blackout curtains, free WiFi

Twin Room, Non Smoking (Standard Floor)

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Non Smoking (Standard Floor)

Superior Double Room, Non Smoking (Standard Floor)

Superior Double Room, Non Smoking (Standard Floor)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Non Smoking (Standard Floor)

Triple Room, Non Smoking (Standard Floor)

Triple Room, Non Smoking (Standard Floor)

  • 27 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double Room, Non Smoking (Standard Floor)

Deluxe Double Room, Non Smoking (Standard Floor)

Deluxe Double Room, Non Smoking (Standard Floor)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Standard Floor)

In-room safe, desk, blackout curtains, free WiFi

Double Room, Non Smoking (Standard Floor)

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI view TWIN, Non Smoking

DOTONBORI view TWIN, Non Smoking

DOTONBORI view TWIN, Non Smoking

  • 27 sq m
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite, Non Smoking (Cross Floor)

Suite, Non Smoking (Cross Floor)

Suite, Non Smoking (Cross Floor)

  • 103 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for King Room, Non Smoking (Cross Floor)

King Room, Non Smoking (Cross Floor)

King Room, Non Smoking (Cross Floor)

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Cross Floor)

Double Room, Non Smoking (Cross Floor)

Double Room, Non Smoking (Cross Floor)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Cross Floor)

Superior Double Room, Non Smoking (Cross Floor)

Superior Double Room, Non Smoking (Cross Floor)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hotel Nikko Osaka

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (3562)
The price is €145
for 1 room
23 Jun - 24 Jun
Hotel Nikko Osaka

About this property

Cross Hotel Osaka

Hotel with 2 restaurants, steps from Dotonbori Glico Sign
Along with 2 restaurants, this hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a microwave in a common area, concierge services, and dry cleaning.
Cross Hotel Osaka offers 229 accommodations with safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

This Osaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the shopping around Cross Hotel Osaka. During your stay, you're just a quick walk from Dotonbori. Features include free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests really like the accommodations for the nice bathrooms, overall comfort, spaciousness, and cleanliness
  • Steps from Dotonbori Glico Sign and 4 minutes by foot from Hozen-ji Temple
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Cross Hotel Osaka also features a vending machine, concierge services, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 4-star Osaka hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
TERRACE ＆ DINING ZERO - This restaurant serves breakfast and lunch.
A hosted evening meal is available for a surcharge on Wednesday, Thursday, Friday, Saturday, and Sunday. Reservations are required.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 for adults and JPY 1,980 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of JPY 9,680; reservation required

Restaurants on site

  • TERRACE ＆ DINING ZERO

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1980 for children
  • Hosted evening meal: JPY 9680

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Cross Hotel Osaka Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 808 out of 1042 reviews
Rating 8 - Good. 179 out of 1042 reviews
Rating 6 - Okay. 42 out of 1042 reviews
Rating 4 - Poor. 6 out of 1042 reviews
Rating 2 - Terrible. 7 out of 1042 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kirsten

Stayed 3 nights in Mar 2025

10/10 Excellent

Arianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time in Osaka and we absolutely loved staying at the Cross Hotel! The location is unbeatable, and such a short walk to the Namba station too. The rooms were spacious and the showers were the best we experienced our whole trip. We had breakfast included which had a variety of foods for all tastes, and we throughly enjoyed the lounge in the evenings for a quick drink before heading out. I would recommend this hotel to anybody coming to the area! We will be back!
Stayed 3 nights in Mar 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really conveniently located in the heart of Dotonburi and close to shopping and restaurants. Staff are super nice. They have a very convenient system for locking and storing your luggage before check in and after check out so you can still enjoy and explore the area. Rooms and the property are basic, but beds are very comfortable. The best thing is the shower set up. Water pressure is great and the face wash, shampoo, and bath products are really good and smell great too. The only thing missing is a gym or fitness center. That would have rounded it out very nicely. The front street is also a little noisy with construction and activity of the area (sirens and motorcycles throughout the night), but that’s Dotonburi for you
Stayed 2 nights in Feb 2025

8/10 Good

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, a bit nosy due to busy road out front. It would be better if they offered self service laundry, but there are some self laundry places nearby just remember to have 600 yen available in coins. Overall I would recommend it
Stayed 4 nights in Nov 2024

10/10 Excellent

Fernando

Conveniently located, modern and clean

Excellent location, modern, clean
Stayed 2 nights in Mar 2025

10/10 Excellent

Takako

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの皆様もとても親切で、良いホテルだと思いました。　ショッピングもとても近く、便利でした。
Stayed 3 nights in Feb 2025

10/10 Excellent

Xuemei

Stayed 2 nights in Mar 2025

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Dontonburi. Considering the location it was very quiet at night. Staff incredibly helpful with helping me navigate their transportation system with options. Free luggage storage after check out while I made one last stop to the Kuromon Fish Market for their incredible food! Also luggage forwarding to my next destination. Will definitely be back.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gracie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so amazing!! Will be back again. The staff was the best part!
Stayed 3 nights in Feb 2025

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great size room, great property in a great walking location
Stayed 2 nights in Mar 2025

10/10 Excellent

Aaron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best lobby ever
Stayed 2 nights in Feb 2025

10/10 Excellent

Camaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the perfect place to stay for my first visit to Osaka—a walkable location to all of the food and excitement of the Dotonbori district.
Stayed 1 night in Feb 2025

10/10 Excellent

Edmund

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
conveniently located to eateries and shopping
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cross hotel is a perfect location to stay near Dotonburi. After an 11 hour flight and an hour train ride, we were warmly greeted by the hotel staff. Check in was quick and any toiletries you may have forgotten such as toothbrushes, wash clothes, etc. were available in the open lobby area. Our room was tucked away in the corner with a view of the street facing Donki. The bed was very comfortable and the bathroom was spacious. Comfy pajamas were provided. We were walking distance from all the famous tourist spots, train station, off the beaten path restaurants. We enjoyed this hotel and would rebooked when we return to Japan again.
Stayed 2 nights in Feb 2025

8/10 Good

Adam, Northbrook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location at the center of Dotombori and next to a train station. Also nice complimentary bar.
Stayed 2 nights in Feb 2025

8/10 Good

Marrin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.

6/10 Okay

Carolina

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures of this place make it seem very nice, tidy, and exciting. While there is excitement in the area outside, the room did not meet Japanese cleaning standards. The doors and carpet had stains, and the lobby looked incredibly cluttered. I believe the cleaning staff could use a raise or possibly a replacement. Although you are not paying for the room itself but rather for the location, many other nearby options are available. The view from either side is quite limited due to the small window. The view facing the street is very loud from the cars and the AC units. We switched rooms to the other side—the back of the Ferris wheel and the top of buildings.However, the bed was nice and comfortable, and we had a great time in the area. Overall the raitings are too high.
Stayed 2 nights in Feb 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Great staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephanie

Stayed 4 nights in Feb 2025

10/10 Excellent

Zacarias

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Rayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were some of the best I've stayed in. Also probably the most comfortable beds.
Stayed 2 nights in Feb 2025

10/10 Excellent

elnora g

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good location

This was our first time staying in this side of Sinsaibashi and was a bit worried we might be far from all the best sites and restos. The location was perfect! Staff were very friendly! Rooms were comfortable and bathroom was spacious for a Japanese hotel. I think this is the best hotel in Osaka Namba area!
Stayed 1 night in Feb 2025

10/10 Excellent

Kent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cross hotel Osaka

The room was nice and clean. The location was so convenient, it was close to the most popular places like the restaurants and shops.
Stayed 4 nights in Feb 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Thomas

Stayed 3 nights in Feb 2025