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Hotel Elsereine Osaka

3.5 star property

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Exterior
Creator video
Deluxe Twin Room, Non Smoking (44sqm)
Lunch and dinner served
Lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
1-5-25 Dojima, Kita-ku, Osaka, Osaka-fu, 530-0003
  • Grand Front Osaka Mall
    ‪12 min walk‬
  • Umeda Sky Building
    ‪16 min walk‬
  • Dotonbori
    ‪4 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪49 min drive‬

Room options

View all photos for Junior Suite, Multiple Beds

Junior Suite, Multiple Beds

Junior Suite, Multiple Beds

  • 58 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Triple Room, Non Smoking (22 square meters)

Triple Room, Non Smoking (22 square meters)

Triple Room, Non Smoking (22 square meters)

8.4 out of 10
Very good
(7 reviews)
  • 22 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room, Non Smoking (44sqm)

Deluxe Twin Room, Non Smoking (44sqm)

Deluxe Twin Room, Non Smoking (44sqm)

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Corner Twin Room, Non Smoking (36 square meters)

Corner Twin Room, Non Smoking (36 square meters) | View from room

Corner Twin Room, Non Smoking (36 square meters)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking (22 square meters)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Twin Room, Non Smoking (22 square meters)

7.2 out of 10
Good
(7 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking (22 square meters)

Room amenity

Superior Double Room, Non Smoking (22 square meters)

9.0 out of 10
Wonderful
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Semi Double Room, Non Smoking (21 square meters)

1 bedroom, desk, laptop workspace, blackout curtains

Semi Double Room, Non Smoking (21 square meters)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite, Non Smoking (60.8sqm)

Royal Suite, Non Smoking (60.8sqm)

Royal Suite, Non Smoking (60.8sqm)

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Junior Suite, Non Smoking (58 square meters)

46-inch flat-screen TV with digital channels, TV

Junior Suite, Non Smoking (58 square meters)

  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

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About this property

Hotel Elsereine Osaka

Hotel with a restaurant, a quick walk to Grand Front Osaka Mall
Along with a restaurant, this smoke-free hotel has a coffee shop/cafe and self parking. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and a front-desk safe.
Hotel Elsereine Osaka offers 137 accommodations with coffee/tea makers and slippers. 46-inch flat-screen televisions come with digital channels.

Bathrooms include bidets, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Hotel Elsereine Osaka. During your stay, you're just a quick walk from Osaka Station City. Features include free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free WiFi in some public areas
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, meeting rooms, and an elevator
  • 10 minutes by foot from Grand Front Osaka Mall and a 2-minute drive from Umeda Sky Building
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Hotel Elsereine Osaka also features a vending machine, dry cleaning/laundry services, and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Osaka hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Katsura - This restaurant serves lunch and dinner.
Ginmokusei - This restaurant serves breakfast and brunch.

Languages

English, Italian, Japanese

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (JPY 3,000 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 2,200 to 2,750 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ginmokusei
  • Katsura

Things to do

  • Piano

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 15 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2200 to 2750 for adults, and JPY 0 to 1000 for children
  • Self parking fee: JPY 3000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Elsereine
Elsereine Hotel
Elsereine Hotel Osaka
Elsereine Osaka
Hotel Elsereine
Hotel Elsereine Osaka
Hotel Elsereine Osaka Hotel
Hotel Elsereine Osaka Osaka
Hotel Elsereine Osaka Hotel Osaka

Hotel Elsereine Osaka Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 482 out of 1003 reviews
Rating 8 - Good. 409 out of 1003 reviews
Rating 6 - Okay. 78 out of 1003 reviews
Rating 4 - Poor. 27 out of 1003 reviews
Rating 2 - Terrible. 7 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

kam hung

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly front desk
Stayed 1 night in Apr 2025

10/10 Excellent

Efrain

Liked: Staff & service, amenities, property conditions & facilities
Was a great experience
Stayed 2 nights in Apr 2025

8/10 Good

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
One of the staff members in the restaurant does not exhibit an appropriate attitude, and unfortunately, I have to deal with her every day.
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Loved the decor
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort

Room too small for 2 adult, 1 child

Rooms were way too small for 2 adults 1 child when the sofa area was setup as the 3rd bed. Cant walk when luggagea are opened up. The booking should have suggested a bigger room size.
Stayed 4 nights in Dec 2024

6/10 Okay

GARY

Disliked: Property conditions & facilities, room comfort
rooms were small and the buffet was disappointing compared to other hotels I had stayed in. the staff was very nice and helpful
Stayed 1 night in Oct 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the front lobby especially Mr. Fu was very helpful and gave lots of tips to make our vacation more enjoyable. The luggage transfer service from our hotel in Kyoto to Elsereine in Osaka was awesome. One thing that the hotel needs is a self service laundry room.
Stayed 4 nights in Oct 2024

4/10 Poor

Rucha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the staff was very rude and did not help with necessary things. The area is good but not good facilities considering how big hotel chain this is. There wasn’t event a smart TV which is literally available in any small hotel. All in all the hotel was a disappointment
Stayed 3 nights in Oct 2024

8/10 Good

johnny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad, enough for a night or two
Stayed 1 night in Jul 2024

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Super clean. Great staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean rooms with AC. 5 minute walk to Osaka Station. Would definitely stay here again.
Stayed 3 nights in May 2024

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

8/10 Good

Greta

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good reasonably priced hotel within easy walk of Osaka Station and subways
Stayed 2 nights in May 2024

10/10 Excellent

Hang, Winchester

Liked: Staff & service, property conditions & facilities
Excellent service & great location！
Stayed 7 nights in Apr 2024

10/10 Excellent

Hang, Winchester

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location & service.
Stayed 4 nights in Apr 2024

10/10 Excellent

Thomas, Doha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good and the staff are friendly. Only drawback is that the breakfast is not varied and limited options are available. As for everywhere in Japan there is a language barrier. The area is quite central to some of the popular places to visit and many of them are walkable within a few km.
Stayed 6 nights in Apr 2024

10/10 Excellent

Radu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just beautiful
Stayed 1 night in Feb 2024

10/10 Excellent

Masako

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Rooms were very hot & stuffy even though the heating wasnt on. Air con did nothing. Window only opens a few inches. Nothing wrong with room but we spent a few very sleepless nights there due to room temperature
Stayed 4 nights in Feb 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Very nice staff and pretty clean.
Stayed 1 night in Feb 2024

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous Hotel!!!

Super clean hotel. Beds are comfortable. Location was convenient for the trains and tons of eateries.
Stayed 4 nights in Nov 2023

8/10 Good

Racquel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, close to transport.
Stayed 6 nights in Oct 2023

10/10 Excellent

Quang Loc

Travelled with partner
Liked: Amenities, property conditions & facilities
Near shopping malls and food districts
Stayed 1 night in Oct 2023