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Sotetsu Grand Fresa Osaka - Namba

3.5 star property

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Photo gallery for Sotetsu Grand Fresa Osaka - Namba

Daily buffet breakfast for a fee
Superior Double Non-Smoking For 2 person
Interior detail
Exterior
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
1-1-13 Nipponbashi, Chuo-ku, Osaka, Osaka-fu, 542-0073
  • Place, Dotonbori
    ‪1 min walk‬
  • Place, Kuromon Market
    ‪3 min walk‬
  • Place, Dotonbori Glico Sign
    ‪5 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪64 min drive‬

Room options

View all photos for Triple Room Non-Smoking For 3 person

Soundproofing, free WiFi, bed sheets

Triple Room Non-Smoking For 3 person

8.6 out of 10
Excellent
(19 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds OR 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Double Non-Smoking For 2 person

Standard Double Non-Smoking For 2 person

Standard Double Non-Smoking For 2 person

8.2 out of 10
Very good
(44 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Single Non-Smoking For 1 person

Standard Single Non-Smoking For 1 person

Standard Single Non-Smoking For 1 person

8.4 out of 10
Very good
(43 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Economy Twin Non-Smoking For 2 person

Economy Twin Non-Smoking For 2 person

Economy Twin Non-Smoking For 2 person

8.4 out of 10
Very good
(22 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Non-Smoking For 2 person

Soundproofing, free WiFi, bed sheets

Superior Twin Non-Smoking For 2 person

9.0 out of 10
Wonderful
(16 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Non-Smoking For 1 person

Standard Double Non-Smoking For 1 person

Standard Double Non-Smoking For 1 person

9.0 out of 10
Wonderful
(22 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Double Non-Smoking For 2 person

Soundproofing, free WiFi, bed sheets

Economy Double Non-Smoking For 2 person

8.6 out of 10
Excellent
(8 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Economy Twin Non-Smoking For 1 person

Soundproofing, free WiFi, bed sheets

Economy Twin Non-Smoking For 1 person

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Non-Smoking For 1 person

Soundproofing, free WiFi, bed sheets

Superior Twin Non-Smoking For 1 person

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Run of the House for 2 People (Room selected at check-in), Non Smoking

Soundproofing, free WiFi, bed sheets

Run of the House for 2 People (Room selected at check-in), Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed OR 1 Double Bed
  • Free Wi-Fi

View all photos for Run of the House for 1 Person (Room selected at check-in), Non Smoking

Soundproofing, free WiFi, bed sheets

Run of the House for 1 Person (Room selected at check-in), Non Smoking

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed OR 1 Large Single Bed
  • Free Wi-Fi

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About this property

Sotetsu Grand Fresa Osaka - Namba

Along with a restaurant, this hotel has a microwave in a common area and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
Sotetsu Grand Fresa Osaka - Namba offers 698 air-conditioned accommodations with slippers and hair dryers. 32-inch flat-screen televisions come with satellite channels and pay movies.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the breakfast at Sotetsu Grand Fresa Osaka - Namba. During your stay, you're just a quick walk from Dotonbori. Free WiFi in public areas, a restaurant, and dry cleaning service are available.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at MASSE DINING
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Guests have great things to say about the breakfast and the clean accommodations
  • Just a 4-minute drive from Osaka Museum of History and a few minutes from Tsutenkaku Tower
There's a restaurant on site. Public spaces have free WiFi and wired Internet. A vending machine, multilingual staff, and laundry facilities are also featured at Sotetsu Grand Fresa Osaka - Namba.
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10 AM.
MASSE DINING - This restaurant specializes in international cuisine.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: JPY 1,800 per person
  • A restaurant

Restaurants on site

  • MASSE DINING

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The name on the booking must match the name on the passport.

Renovations and closures

The property will be renovating from March 7 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Dining venue(s)
  • Front desk
  • Lobby
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1800 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Sunroute Osaka Namba
Sunroute Osaka Namba
Sotetsu Fresa Osaka Namba
Sotetsu Grand Fresa Osaka Namba
Sotetsu Grand Fresa Osaka - Namba Hotel
Sotetsu Grand Fresa Osaka - Namba Osaka
Sotetsu Grand Fresa Osaka - Namba Hotel Osaka

Sotetsu Grand Fresa Osaka - Namba Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1294 out of 2417 reviews
Rating 8 - Good. 706 out of 2417 reviews
Rating 6 - Okay. 288 out of 2417 reviews
Rating 4 - Poor. 81 out of 2417 reviews
Rating 2 - Terrible. 48 out of 2417 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Kaity

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice accomidations, includes everything you might have forgotten in the lobby like hair straightner, hair band, face wash, etc. Literally a 3 minute walk away from Dontonbori. The walls are a little bit too thin though, I could hear everyone talking and laughing as I walked the hallway. Only 3 washer and dryer, didn't dry at all. Staff was really nice though, I missed the time to ship off my luggage to the airport so she called the company and made sure my luggages were able to be sent that day. I would stay here again for the location.
Stayed 3 nights in Jan 2026

10/10 Excellent

Camille

Stayed 3 nights in Jan 2026

10/10 Excellent

Grace

Liked: Cleanliness, amenities, property conditions & facilities
5 star
Stayed 4 nights in Jan 2026

10/10 Excellent

Maria Claudette

Liked: Cleanliness, amenities, property conditions & facilities
The location is fantastic! The room is spotless, and the amenities are top-notch. The breakfast was simply incredible, and the staff was incredibly welcoming and attentive. We’re definitely planning to return to this place. It was an absolutely wonderful stay.
Stayed 6 nights in Jan 2026

10/10 Excellent

Syed Auzan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Amenities were gracious and the staff was really helpful. Thank you. Spotless room too.
Stayed 3 nights in Jan 2026

8/10 Good

Mia

Stayed 3 nights in Jan 2026

8/10 Good

Raymund

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is the main thing that was great
Stayed 3 nights in Jan 2026

10/10 Excellent

Richard

Stayed 3 nights in Sep 2025

10/10 Excellent

Raziel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Self-check in/out. Free amenities. Walkable to to Dotonbori and the stations.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ruth Dovie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Jan 2026

10/10 Excellent

Terrence

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was very clean, we would have preferred more of a curtain than a full blackout panel but it was good
Stayed 5 nights in Jan 2026

8/10 Good

Agnini Luc Landry

Good people
Stayed 1 night in Jan 2026

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good overall.
Stayed 5 nights in Dec 2025

10/10 Excellent

Frederick

Travelled with partner
Liked: Cleanliness, amenities
Right at the end of Dotonbori street. Close to everything
Stayed 4 nights in Dec 2025

2/10 Terrible

Emmylou Djhossa V De

Stayed 5 nights in Dec 2025

10/10 Excellent

Joy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location, staff ( house keepers) they are very good in their work. Rooms are organized and cleaned. Staff in general are courteous. Staying in this hotel makes our holidays easy, enjoyable and complete. I am very satisfied with everything. Sotetsu Grand Fresa keeps up the good work.
Stayed 10 nights in Dec 2025

10/10 Excellent

C.

Stayed 4 nights in Nov 2025

10/10 Excellent

Melina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did bot had breakfast there. The a/c work perfectly. The lady at reception was exceptional. Yes it look old, but we had a great experience
Stayed 2 nights in Aug 2025

10/10 Excellent

Dickzel

Stayed 5 nights in Dec 2025

10/10 Excellent

Joy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and the staff is very helpful. I liked my stay in this hotel accessible to what I wanted.
Stayed 1 night in Dec 2025

10/10 Excellent

Godfrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good location and freindly and helpful staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Deoredina

Travelled with family
Liked: Cleanliness
Very good hotel and excellent location to all the fun in Osaka.
Stayed 5 nights in Dec 2025

10/10 Excellent

Venus

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room is clean and staff is excellent
Stayed 1 night in Nov 2025

2/10 Terrible

Margaret

Stayed 3 nights in Nov 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, friendly staff. Great stay.
Stayed 5 nights in Nov 2025