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Keo Hotel - Ovalle Casino Resort

4.0 star property

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Photo gallery for Keo Hotel - Ovalle Casino Resort

Outdoor pool, pool umbrellas, pool loungers
Standard Double or Twin Room
Exterior
Lobby sitting area
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Avenida Manuel Peñafiel 2711, Ovalle, Coquimbo, 1840000
  • Place, Ovalle Casino & Resort
    ‪1 min walk‬
  • Place, Museo del Limarí
    ‪6 min drive‬
  • Place, Termas de Socos
    ‪55 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

8.6 out of 10
Excellent
(9 reviews)
  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Triple Room

Minibar, in-room safe, desk, laptop workspace

Superior Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Keo Hotel - Ovalle Casino Resort

2 restaurants, a full-service spa, and a casino are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, a nightclub, and 2 bars/lounges are onsite.
Keo Hotel - Ovalle Casino Resort offers 78 air-conditioned accommodations with minibars and espresso makers. 43-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Ovalle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

During your stay at Keo Hotel - Ovalle Casino Resort, you're just a quick walk from Ovalle Casino & Resort. Enjoy features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine at Fascino, one of the property's 2 restaurants and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Treat yourself to massages, body scrubs, or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Ovalle Casino & Resort and a 5-minute drive from Museo del Limarí
  • Dogs welcome for a fee
Keo Hotel - Ovalle Casino Resort offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A business center, a meeting room, and coworking spaces are available. A casino, a nightclub, and a fitness center are also featured at the business-friendly Keo Hotel - Ovalle Casino Resort. Free self parking is available.

This 4-star Ovalle hotel is smoke free.

Fascino - This fine-dining restaurant specializes in international cuisine and serves lunch, dinner, and light fare.
Silvestre - This coffee shop serves dinner and light fare. Open daily.
Allpi - This buffet restaurant specializes in international cuisine and serves lunch and dinner. Open select days.
La Pisqueria - Onsite cocktail bar. Open select days.
SportBar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Allpi
  • Fascino
  • La Pisqueria
  • Silvestre
  • SportBar

Things to do

  • 13 gaming tables
  • 238 slot machines
  • Bingo
  • Casino
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Gym
  • Library
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Coworking space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Please note: the full service spa and outdoor pool can be accessed for the listed spa fee, per person, per day. There is no fee for guests booked in superior rooms or suites.

Renovations and closures

The property is closed between October 25 and October 26.

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day
  • Spa fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in November and close in March.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Keo Hotel Ovalle Casino Resort
Keo Hotel Resort
Keo Ovalle Casino
Keo Ovalle Casino Ovalle
Keo Hotel - Ovalle Casino Resort Hotel
Keo Hotel - Ovalle Casino Resort Ovalle
Keo Hotel - Ovalle Casino Resort Hotel Ovalle

Keo Hotel - Ovalle Casino Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 54 out of 112 reviews
Rating 8 - Good. 29 out of 112 reviews
Rating 6 - Okay. 15 out of 112 reviews
Rating 4 - Poor. 11 out of 112 reviews
Rating 2 - Terrible. 3 out of 112 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The SPA area is so good. I Highly recommend to have vegan options to eat at breakfast.
Stayed 3 nights in Dec 2022
Verified

4/10 Poor

Thomas

Liked: Cleanliness
Disliked: Staff & service, room comfort

Wrong language

Why do I get the Hotels.com webpage in German when I speak french and keep selecting french as a language ???
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Steven

Liked: Cleanliness
Had to move rooms as my room was being fumigated. Was informed day I had to move and was not able to move my own clothes and luggage. Was not able to make it back to hotel but they still went ahead and moved me. They did give me a bigger room but it was only last night.
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre spacieuse et propre. Petit déjeuner copieux. 2 restaurants à disposition, personnel sympa
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

De paso x ovalle camino a la serena

Muy lindo hotel Habitacion comoda linda decoracion muy limpia Desayuno nada especial Personal muy amable El restorant regular
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Jens Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt og gennemført hotel

Dette hotel er nyt og tingene er i orden. God service, god mad, bedste morgennad vi har fået i Chile inkl. Frisk brød. Godt udganspunkt for at se området. Valle del Encanto er et must-see. Vi var ikke i casinoet, som ligger sammen med hotellet.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Si. Obs.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente todo, 100% recomendable.

La gente muy amable, las chicas del desayuno una atención de primera, lo mismo la que hizo la habitación.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente, cómodo y muy lindo lugar.
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Yuichi

Disliked: Property conditions & facilities
とにかく寒かったです。 部屋も寒かったですが、朝食のレストランは全く空調が効いておらず、凍える寒さでした。
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen hotel

Bien para disfrutar un fin de semana del casino, bufet y spa; las habitaciones son muy cómodas también. Lo negativo es la disco; que es al aire libre y cuesta dormir con el ruido.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Enrique Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estadía.

Excelente estadía.
Stayed 1 night in Dec 2022
Verified

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me gusto todo el hotel mucha comodidad y silencio pero lo que no me parece es q en el precio de la habitación no incluyan agua q es basico y te la cobren de 1500 a 2000 pesos y demas artículos con sobreprecio por encima del 100% de ganancias
Stayed 1 night in Sep 2022
Verified

8/10 Good

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un lugar agradable

Buena experiencia, lugar muy agradable, cómodo, limpio. Excelente desayuno. Faltaría mejorar la iluminación en el escritorio, ya que en caso de trabajar ahí la luz es muy tenue.
Stayed 1 night in Aug 2022
Verified

2/10 Terrible

SOLUCIONES ETIQUETADO

Disliked: Staff & service, property conditions & facilities

Horrible estadía.

Mala experiencia desde la llegada. No tenían ingresada la reserva de mis 4 habitaciones. Menos mal que habían disponibles. No había ducha de agua caliente (salía agua tibia a helada). Tv no funcionaba bien. Para terminar el día, había karaoke en el Casino, ruido infernal hasta las 2:30am.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Isaque

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa

Boa
Stayed 4 nights in May 2022
Verified

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nos encantó !

el lugar es muy agradable, cada espacio muy grato y diverso. la atención excelente sobre todo el personal del restaurant italiano, el del desayuno y del spa.
Stayed 3 nights in Apr 2022
Verified

10/10 Excellent

francisca

Liked: Property conditions & facilities, room comfort

Excelente lugar para disfrutar ovalle

Excelente desde la llegada, la atención muy buena, pedimos cambio de habitación para mayor comodidad y muy buena voluntad para realizar sin problemas el cambio. Las habitaciones son grandes y lindas el hotel precioso, y tiene mucha oferta de restaurantes para comer (bar, restaurante, cafetería)
Stayed 1 night in Feb 2022
Verified

2/10 Terrible

Alberto

Mala habitación lado de un patio de una discoteca

Pésimo, el recepcionista nos dio una habitación al lado de la discoteca. Éramos un adulto y un niño. Todo x hacer frente a el la reserva x web que era más económica. He cenado en el Restoran x $40 mil; pedí desayuno a la habitación. Y tenia pensado extender mi estadía.
Stayed 1 night in Feb 2022
Verified

8/10 Good

DANNY

Liked: Cleanliness, property conditions & facilities, room comfort

Buen hotel

Lindas habitaciones, tranquilo y buen lugar para relajarse.
Stayed 1 night in Feb 2022
Verified

6/10 Okay

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Puntos importantes por mejorar Keo Hotel +++

Falta información de parte de los recepcionistas, tuvimos algunos inconvenientes que no deberían ocurrir No manejaban horarios claros de acceso piscina Clave de internet que nos dieron fue erronea Recepcionistas deben ser mas cordiales, les falta ese toque de simpatia. Deberian evitar el buffet sobre todo en esta fecha con los altos niveles de contagio, no habia alcohol para limpiarse las manos sobre todo donde todos los huespedes que desayunaban tocabas y manipulaban las mismas pinzas 30 personas para uso de la piscina es un alto riesgo de contagio, y en recepcion no manejaban horarios de apertura y cierre Los primeros recepcionistas me dijeron que la piscina abria de 7am a 21pm Y cuando reserve el horario de 8 am a 9am el recepcionista me dijo que la piscina abría de 10 am a 17hrs El primer dia que llegue la piscina cerro 16:45 hrs la razon no la supo explicar el recepcionista La clave que nos dieron del wi fi no era y al final nos conectamos a una señal sin clave Y lo ultimo es que llene la encuesta de satisfacción de keo hotel en la web y no la pude enviar por que el botón de enviar no funcionaba.
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lindo hotel

todo bien
Stayed 1 night in Dec 2021
Verified

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to rest.
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy feliz por el bello descubrimiento

Feliz! Me encanto todo! Es un hotel Petfriendly. Fui con mi pareja y mi mascota (perro 15 kilos, tamaño simil cocker) y todo fue perfecto inclusive con el trato de mi mascota. Todo muy respetuoso. Mi estadía fue de viernes a domingo y la limpieza fue excelente, las instalaciones muy cómodas, la habitación muy amplia. Un baño muy limpio y amplio. El desayuno muy bueno y completo, en especial la paila de huevo y el queso de cabra. Sin dudas, está al nivel de los hoteles internacionales de 4 estrellas! Solo lamento, que por la pandemia estuviese cerrada la piscina, pero se entiende. Si hubiese podido utilizar la pisicina, la estadía hubiese sido espectacular!
Stayed 2 nights in Nov 2021
Verified

8/10 Good

Andres

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Estadia en hotel

Las habitaciones muy acogedoras...el desayuno bueno,pero siempre lo mismo y para uno que no le gusta salir mucho la television no riene ninguna variacion solo 9 canales...la atencion muy buena...
Stayed 3 nights in Oct 2021