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AHR Altura Hotel Porto Rafael

Property class: 4

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Photo gallery for AHR Altura Hotel Porto Rafael

A stone staircase with brick steps leading up to a building.
A swimming pool with a curved edge, surrounded by lounge chairs and umbrellas, with a view of trees and hills in the background.
A building with a white exterior, a wooden door, and a tiled entrance.
A covered patio area with stone walls, wicker furniture, and potted plants.
A restaurant with a white exterior, a large arched window, and a sign that reads "RISTORANTE".

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Loc. Monte, Via Punta Sardegna 19, Palau, SS, 07020
  • Place, La Sciumara Beach
    ‪10 min walk‬
  • Place, Monte Altura Fortress
    ‪16 min walk‬
  • Place, Palau Tourism Office
    ‪12 min drive‬
  • Airport, Olbia (OLB-Costa Smeralda)
    ‪68 min drive‬

Room options

View all photos for Standard Room

A rustic building with a tiled roof, a wooden door, and a stone wall.

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Room

A rustic building with a tiled roof and a wooden door.

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Singola Room

A stone building with a wooden door and window, surrounded by greenery.

Singola Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room

Superior Room | Terrace/patio

Superior Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Room

  • Sleeps 1

Room

  • Sleeps 4

Room

  • Sleeps 4
  • 2 Large Single Beds OR 1 Double Bed

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About this property

AHR Altura Hotel Porto Rafael

An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a 24-hour front desk, and tour/ticket assistance are onsite. Housekeeping is not available.
AHR Altura Hotel Porto Rafael offers 57 air-conditioned accommodations with hair dryers. Beds feature down comforters. Digital television is provided.

Bathrooms include showers with rainfall showerheads, and bidets. Business-friendly amenities include desks, desk chairs, and phones.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at AHR Altura Hotel Porto Rafael, you're just a quick walk from La Sciumara Beach. Free WiFi in public areas, free self parking, and an outdoor pool are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi in some public areas
  • Free self parking
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Within a 15-minute walk of La Sciumara Beach and Palau Ethnographic Museum
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at AHR Altura Hotel Porto Rafael. Free self parking is available.

This 4-star Palau hotel is smoke free.

Restaurant - This restaurant serves breakfast only. Open daily.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Restaurant

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between September 30 and June 15.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Beach service, including use of beach umbrellas and sun loungers, is available for a surcharge.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Altura Hotel Palau
Altura Palau
Hotel Altura Palau
Club Esse Porto Rafael Altura Hotel Palau
Club Esse Porto Rafael Altura Hotel
Club Esse Porto Rafael Altura Palau
Club Esse Porto Rafael Altura Palau Sardinia
Club Esse Porto Rafael Hotel Palau
Club Esse Porto Rafael Hotel
Club Esse Porto Rafael Palau
Club Esse Porto Rafael Altura

AHR Altura Hotel Porto Rafael Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 32 out of 90 reviews
Rating 8 - Good. 29 out of 90 reviews
Rating 6 - Okay. 24 out of 90 reviews
Rating 4 - Poor. 3 out of 90 reviews
Rating 2 - Terrible. 2 out of 90 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff were great! The hotel was clean but dated and the grounds need some attention.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Nathaly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was excellent, amazing place. no complaints about anything other than the wifi, which did not work in our room. Wifi at the reception was working appropriately thou. giving 5 stars overall
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our 2 night stay here. We wanted somewhere close to the port that would allow us to easily visit La Maddelena and this was it. The hotel is a 25 minute walk from the port (or a 5 min drive). The facilities were good- enjoyed using the pool on our last day. Breakfast was also great. Only issues we had were a faulty toilet, which staff looked into.
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Giuliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

We loved our stay in this place. The rooms are super cute. Staff very nice and friendly. We got some welcome drinks which is an unexpected bonus :) Great breakfast with a nice view to the pool. Free parking on site. Everything is super clean and well decorated. You can walk to the town centre but we preferred to drive since it was very hot. We recommend this to anyone staying in Palau.
Stayed 1 night in Jul 2022
Verified review

8/10 Good

SANTILLAN RAMON

Liked: Cleanliness, staff & service
Wifi never works
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

jean-michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un personnel super sympathique et agréable. Le site est très agréable, les chambres sont très agréable avec une belle terrasse. L’accueil est fabuleux.
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Andre

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wir haben diese Unterkunft für 3 Nächte gebucht und haben ein Zimmer direkt neben der Rezeption erhalten. Positiv zu erwähnen ist, dass die Wege in der weitläufigen Anlage recht kurz für uns waren und wir immer einen kostenfreien Parkplatz gefunden haben. Die Mitarbeiter sind sehr freundlich, zuvorkommend und auch hilfsbereit bei Fragen rund um den Aufenthalt auf Sardinien. Leider gibt es auch einige negative Punkte die uns aufgefallen sind: - Matratzen durchgelegen, Federn spürt und sieht man bereits - schlechter Zustand des Badezimmers; Schimmel in den Fugen an der Duschkabine, in der Dusche und am Waschbecken - schlechte Beleuchtung des Zimmers - trotz eines gut sichtbaren Aufklebers im Badezimmer am Waschbecken mit dem Hinweis an die Gäste, dass sie bitte umweltbewusst handeln sollen (Handtuch auf dem Boden = neue Handtücher / Handtücher aufgehängt = erneute Benutzung) wurden unsere Handtücher täglich erneuert, obwohl diese ordnungsgemäß an den Wandhaken hingen.. das war uns aufgrund des gut sichtbaren „Hinweises“ am Wasserhahn dann doch etwas unbegreiflich… - Wasserhahn in der Dusche kaputt, Temperatur ließ sich schwer einstellen - schlechte Auswahl beim Frühstück, täglich gleiche Auswahl (1x Salami, 1x Käse, 1x Wurst - Sorte) - Bilder der Anzeige scheinen wohl sehr alt… - trotz WLAN-Repeater kein WLAN im Zimmer - Pool scheint etwas in die Jahre gekommen zu sein (gelber Rand oberhalb des Wassers)
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour, chambre spacieuse avec une très belle vue et une grande terrasse devant. La piscine est très agréable et le petit déjeuner complet.
Stayed 3 nights in Aug 2024
Verified review

6/10 Okay

Massimo De

Un po’ più di attenzione nelle pulizie mi avete allagato il bagno e tutto quello che avevo …. Peccato che era l’ultimo giorno E oggi sono tornato con tutto bagnato
Stayed 11 nights in Aug 2024
Verified review

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon séjour

J’ai passé une nuit avec ma fille dans cet hôtel. Il est indiqué pour un 4 Étoiles mais ressemble davantage à un hôtel-club. Je tiens toutefois à dire que nous avons passé un très bon séjour, chambre propre et confortable. Petit-déjeuner copieux et piscine.
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Barbara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Décevant

Le personel a l’accueil et qui font les chambres sont très serviables, très professionnels, gentils et accueillants, merci! Parcontre, la chambre était sale, le sol, la douche et les lavabos. Le matelas n’était recouvert que d’un drap fin et le matelas en dessous était vieux et très sale. Le diner était tres mauvais et très cher: fritures de légumes, puis sur nos plats: tomates pourries, poisson congelé avec une couche de mélange douteux aux olives, qui je suppose était sensé être un peu gratiné au four mais il était froid, la salade ne paraissait pas fraîche. Nous n’avons pas osé prendre le dessert ni le petit déjeuner. La piscine était très très sale. Les bords semblent ne jamais être nettoyés. C’est dommage car les chambres seraient jolies et le lieu aussi.
Stayed 3 nights in Jul 2024
Verified review

6/10 Okay

Inna

Disliked: Amenities
Gute Lage zum Hafen. Die Einrichtung ist aber sehr in die Jahre gekommen und beim Bett spürst du die Federn. Luft ist solala im Zimmer ist die Klimaanlage direkt über dem Bett, was zu nah ist und krank macht. Preis ist natürlich günstig, für 1 Nacht war es okay. Länger würden wir es nicht aushalten. Frühstück ist okay für den Preis.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Thomas

Liked: Staff & service, property conditions & facilities

Personal super, Preis-Leistung stimmt nicht

Check-in und Mitarbeiter super und freundlich. Alles sehr gut. Sehr bemüht und sehr hilfsbereit. Insgesamt sehr rustikal. Sehr angenehmer Flair. Die Anlage selber ist gepflegt und versprüht rustikalen Charme. Zimmer klein, Dusche hatte in den Ecken Schimmel. Kühlschrank war verklebt. Betten waren Liegen im Feldbett-Format und sehr unbequem. Wir hatten außerhalb auf der Terrasse einen kleinen Tisch und EINEN Stuhl für ein Zimmer für 4 Personen. Frühstücksbuffett ist Standard - nicht umfangreich aber ausreichend. Keine kulinarische Offenbarung ;-) Ich finde Preis-Leistung nicht angemessen. Für diesen Preis würde ich es nicht weiterempfehlen. Wir haben bereits mehrere Hotels auf unserer Rundreise gehabt, wo Lage sowie Preis-Leistung besser zusammenpassen. Der Fußweg nach Palau ist nicht durchgängig. Besonders am Kreisverkehr und an der Kreuzung gibt es unübersichtliche, gefährliche Ecken - dafür kann aber das Hotel nix. Es gibt nix in der Nähe, man muss Auto oder Fußweg einplanen.
Stayed 2 nights in Jul 2024
Verified review

6/10 Okay

francesca

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Siamo stati molto bene nel complesso ,personale molto gentile , pulito e posizione ottima. Colazione varia Struttura non da 4 stelle come menzionato ,molto vecchia peccato… sarebbe da rinnovare completamente .
Stayed 7 nights in Jun 2024
Verified review

10/10 Excellent

Yved

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bien situer, Mais pour personnes avec une auto.
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

Margaux

Disliked: Staff & service, amenities, property conditions & facilities
Bof.. Vraiment le stricte minimum.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Ingmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Simi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities

Schönes Hotel

Wir haben dieses Hotel für eine Nacht gebucht. Parkplätze ausreichend vorhanden. Morgenessen top von Wurstwaren bis Gepäck alles frisch. Zimmer herzig eingerichtet. Einzig das Bett war einwenig hart, aber ansonsten nichts zum Aussetzen. Wir waren sehr Zufrieden mit unserem Aufenthalt.
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

christian

Disliked: Cleanliness, property conditions & facilities
Hors mis le cadre et la vue,le reste laisse à desirer,nous avions derrière notre fenêtre de Salle de Bain des déchets super pour aerere car pas de ventilation bien sur
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

Frank

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Die Bungalows sind winzig und die Ausstattung ist schon etwas in die Jahre gekommen, das Personal war freundlich und hilfsbereit
Stayed 2 nights in May 2024
Verified review

6/10 Okay

Anne-Louise

Liked: Cleanliness

Lejebil og medbragt kost nødvendig

Hotellet lå i bjergene med en flot udsigt men langt til ALT. Vi havde en dejlig overdækket terrasse med udsigt til havet, men værelserne var ret lydte. Stranden lå 10 minutter fra hotellet ad en smal, stejl og lettere ufremkommelig sti - ingen café/bar på stranden... Baren åbnede først kl. 18 så efter morgenmaden var det ikke muligt at købe hverken mad eller drikkelse. Desuden havde restauranten kun to forskellige menuer at vælge mellem om aftenen og ikke et menu-kort. Vi var heldige at have lejet bil ellers var vi strandet...
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel mignon et idéal

Très bon séjour passé dans cet hôtel avec ma fille ...l'endroit est idéal pour visiter les alentours de Palau ! L'hôtel est très mignon ! Le personnel est très agréable ! Le restaurant en revanche est très cher pour peu de choix... À comparer avec une petite pizza locale sur Palau à 8,50 €... le choix est vite fait 😉
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
War super, sehr nettes Personal. Ruhig gelegen und gut zu erreichen…
Stayed 2 nights in May 2024