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Hotel Plaza Opera

4.0 star property
VIP Access

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Photo gallery for Hotel Plaza Opera

Restaurant
Property entrance
Sauna, hot tub, steam room, body treatments, deep-tissue massages
Sauna, hot tub, steam room, body treatments, deep-tissue massages
Daily full breakfast (EUR 15 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Room service

Explore the area

View in a map
Via Gallo Nicolo' 2, Palermo, PA, 90139
  • Place, Politeama Garibaldi Theater
    ‪2 min walk‬
  • Place, Teatro Massimo
    ‪8 min walk‬
  • Place, Palermo Harbour
    ‪8 min drive‬
  • Airport, Palermo (PMO-Punta Raisi)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.0 out of 10
Very good
(11 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

8.0 out of 10
Very good
(5 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.4 out of 10
Very good
(5 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 47 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hotel Plaza Opera

Hotel with a full-service spa, steps from Piazza Ruggero Settimo
A full-service spa, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
Hotel Plaza Opera offers 47 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include slippers, designer toiletries, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Hotel Plaza Opera. During your stay, you're just a quick walk from Via Roma. Free WiFi in public areas, a full-service spa, and a gym are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Indulge with deep-tissue massages, body treatments, or facials at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Piazza Ruggero Settimo and Politeama Garibaldi Theater
  • Airport shuttle service available for a fee
Hotel Plaza Opera offers its guests a full-service spa and a fitness center. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the boutique Hotel Plaza Opera. Parking is available for a fee.

This 4-star Palermo hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 25 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 15 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 50 per vehicle (roundtrip)
  • Self parking fee: EUR 25 per day
  • Crib (infant bed) fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Plaza Opera offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT082053A1YCZ72VQX
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Opera Plaza
Hotel Plaza Opera
Hotel Plaza Opera Palermo
Plaza Opera
Plaza Opera Hotel
Plaza Opera Palermo
Hotel Plaza Opera Palermo, Sicily
Hotel Plaza Opera Palermo Sicily
Hotel Plaza Opera Hotel
Hotel Plaza Opera Palermo
Hotel Plaza Opera Hotel Palermo

Hotel Plaza Opera Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 282 out of 586 reviews
Rating 8 - Good. 207 out of 586 reviews
Rating 6 - Okay. 58 out of 586 reviews
Rating 4 - Poor. 25 out of 586 reviews
Rating 2 - Terrible. 14 out of 586 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Matt

Stayed 1 night in Jul 2025

8/10 Good

Gianna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We splurged and stayed in the Agata Suite which was an amazing choice! We loved the room, and the hotel's location was wonderful. We felt safe in the area and could walk to any destinations around the city.
Stayed 3 nights in Jul 2025

10/10 Excellent

Matt

Stayed 1 night in Jul 2025

10/10 Excellent

GIANCARLO

Liked: Cleanliness, staff & service, amenities
Some walls were scuffed and marked.
Stayed 2 nights in Jul 2025

6/10 Okay

Ellie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The location is great and there is a bus stop just over the road from the property (we got the bus from San Vito Lo Capo and the bus to Palermo Airport) which was useful. We checked in slightly early as our room was available. However, there were hairs on the bed and the bathroom was dirty. We changed rooms which was cleaner but the rooms themselves are not great. They are very average with not much to them. For a 1 night stay it was okay but we would not return.
Stayed 1 night in Jul 2025

6/10 Okay

Leta, Raymond

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was very dirty. Looked way different than online. Shower corners nver cleaned. Shelving in hallways so coated with dust, looked like never wiped down. Sheets very hard.
Stayed 2 nights in Jul 2025

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and housekeeping was amazing
Stayed 8 nights in Jun 2025

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location. Nice room.

Our stay was nice. The room was well equipped and had nice amenities. The breakfast was very basic and didn’t have a great selection.
Stayed 1 night in Jul 2025

10/10 Excellent

Kaylee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

MONICA

Stayed 5 nights in Jun 2025

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good location but parking very difficult
Stayed 2 nights in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Diana, McAllen

Travelled with partner
the staff was very helpful and the lobby/restaurant area nice but the rooms could have been nicer. Liked that there was no noise from streets but it was a bit out of the way compared to where we needed to walk to see other historical areas. Bus stop close by to get you across town or to the train station.
Stayed 3 nights in May 2025

10/10 Excellent

Rodrigo, Austin

Stayed 1 night in Jun 2025

8/10 Good

steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s well located and the rooftop breakfast is nice. Rooms are nothing to write home about. It’s a decent place to spend a night.
Stayed 1 night in May 2025

10/10 Excellent

Calvin, Menlo Park

Stayed 3 nights in May 2025

10/10 Excellent

Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, standard rooms that were clean, best parts of hotel were rooftop bar with beautiful views of Palermo and location was convenient and walkable to the touristy area.
Stayed 2 nights in May 2025

10/10 Excellent

Avron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located. Comfortable clean. 10/10
Stayed 3 nights in May 2025

6/10 Okay

Anja, Piedmont

Business traveller
Disliked: Property conditions & facilities
The location is amazing and rooftop restaurant was also very good. Unfortunately our bathroom smelled like sewer the whole time and no one fixed it even thought we asked. In addition when we had a non alcoholic drink delivered with alcohol by mistake, and the person who ordered it with alcohol got the non alcoholic drink, they just switched the straws instead of making new drinks (and we didn’t even know the other person), they told us we couldn’t have an iron because it was a safety hazard. In addition the blow dryer only gave cold air (again for safety). So ridiculous! Overall a very basic hotel with low customer service and would never recommend or go back
Stayed 2 nights in May 2025

6/10 Okay

Anja, Piedmont

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
This property was in a great location. The staff was unconcerned with the sewage smell in our bathroom that never went away. The rooms were very basic, not very clean. THe restaurant food was surprisingly good, however the waitress accidently switched an non-alcoholic drink with the alcholic version and after both had sampled the drinks and called it out- she just switched the straws instead of giving each a new drink! These people didn't even know each other! Staff was cold, aloof, unhelpful, and just plain dont care about customer service at all.
Stayed 2 nights in May 2025

10/10 Excellent

Catherine Griffiths

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Bryan

Travelled with group
Liked: Staff & service

Recommended

Very nice visit. Staff were exceptionally helpful and welcoming.
Stayed 2 nights in Apr 2025

4/10 Poor

Gerardo

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The information regarding this hotel is misleading. I requested to use the sauna and jacuzzi, but hotel staff said that wasn't possible without a reservation (the listing only recommends reservations for facial treatments and massages). Furthermore, they indicated there was a fee to use these amenities, when that is not indicated in the listing. When complaining about this, the hotel staff was super rude and did not help at all. Overall, this hotel is overpriced for what it offers. I would not stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Navid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025