"we were able to walk to most places in Palermo. Getting to Mondello beach was a short bus ride away. " More
1 Aug 2018 by Giulia Briguglia, Sales & Marketing Executive
Dear Guest thank you so much for choosing our property for your recent stay in Palermo. We thank you for highligting the great property location and for the comment on how to improve breakfast: we'll take your note into account and hope that you will be back to our property on the occasion of a future stay in Palermo to experience our improvements! With my kindest regards, Giulia Briguglia Sales & Marketing Executive, Hotel Plaza Opéra
17 Apr 2023 by Giulia Briguglia, Sales & Marketing Manager
Cher Lionel,merci bien pour cette évaluation!Nous souhaitions vous avoir à nouveau avec nous en occasion de votre prochain séjour à Palerme.Avec nos salutations plus cordiales,Giulia Briguglia
16 May 2022 by Giulia Briguglia, Sales & Marketing Executive
Dear Reto, thank you very much for your review. We are delighted that you have enjoyed the cleanliness, style and location of our hotel - on the other hand, I am afraid that it is quite impossible to avoid mosquitos entering your room if window is left open, considering it is already very hot here in Sicily. With a view to your room assignment, we are sorry, but you are of course aware that a room upgrade as an Expedia VIP guest is upon availability, and property was fully booked. The room type you were assigned is by all means meeting and even exceeding the standards for its category, also with a view to room surface - which is well indicated on reservation platforms. Breakfast is based upon fresh, handmade and local produce, ranging from fresh vegetables and fruit to handmade cakes and local cheese; considering that our bar and restaurant were reserved for a private event at the time of your stay, we have proposed a series of alternatives in order to make it possible for you to spend your credit. We hope to have the opportunity to have you as our guest on the occasion of your next stay in Palermo and in the meanwhile we send you our kindest regards. Giulia Briguglia Sales & Marketing Executive Hotel Plaza Opéra
14 May 2019 by Giulia Briguglia, Sales & Marketing Executive
Dear Guest thank you very much for choosing our property for your recent stay and for sharing this very good review. We appreciate your compliments over the hotel prime location and excellent service. We are sorry to read that you had some kind of issues with our wifi network (which we never get complaints about, so it would have been very interesting to understand what kind of issue you have experienced) and shower box size, which is also never cause of any complaint. We hope that apart from these two aspects, we have managed to meet and surpass your expectations and that we will have you back as our guest on the occasion of your next stay in Palermo. With my very kindest regards Giulia Briguglia
7 May 2019 by Giulia Briguglia, Sales & Marketing Executive
Dear Guest, we are delighted by this excellent review and very happy that you have appreciated your stay, the cleanliness of the hotel, its quiet and lovely location. Thank you for highlighting the friendly service! We look forward to welcoming you back on the occasion of your next stay in Palermo. With our kindest regards, Giulia Briguglia
30 Apr 2019 by Giulia Briguglia, Sales & Marketing Executive
Cher Client, Nous vous remercions d’avoir choisi notre hotel pur votre séjour à Palermo et pour avoir partagé votre bonne opinion sur l’emplacement central et la propreté de l’hotel. Nous regrettons que vous ayez trouvé l’atmosphère de l’hotel trop impersonnelle, car elle a été soigneusement crée en mixant des éléments de design et des antiquités Siciliennes, et en donnant toujours un accueil basé sur la plus chaleureuse hospitalité de l’ile! Nous espérons avoir à nouveau l’occasion de vous donner la bienvenue dans notre hotel et vous envoyons nos salutations les plus cordiales. Giulia Briguglia
4 Oct 2018 by Giulia Briguglia, Sales & Marketing Executive
Dear Guest, thank you very much for choosing Hotel Plaza Opéra for your recent stay in Palermo and for sharing this excellent review, highlighting the very high quality of hotel decor, delicious breakfast and top services like our private videosurveilled garage. We will look forward to welcoming you back to our property and in the meanwhile we send you our very kindest regards. Giulia Briguglia
Hotel Plaza Opera offers its guests a full-service spa and a fitness centre. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the boutique Hotel Plaza Opera. Parking is available for a fee. This 4-star Palermo hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
Hotel Plaza Opera offers 47 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include slippers, designer toiletries, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Hotel Plaza Opera offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. This property uses eco-friendly cleaning products. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
