See all properties

Hotel Pompaelo Urban Spa

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Pompaelo Urban Spa

Exterior
Bar (on property)
Room, 1 King Bed, Balcony
Front of property
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Plaza Consistorial 3, Pamplona, Navarra, 31001
  • Place, Pamplona City Hall
    ‪1 min walk‬
  • Place, Plaza del Castillo
    ‪2 min walk‬
  • Place, Café Iruña
    ‪2 min walk‬
  • Airport, Pamplona (PNA)
    ‪10 min drive‬

Room options

View all photos for Standard Double or Twin Room, Balcony

In-room safe, desk, blackout curtains, soundproofing

Standard Double or Twin Room, Balcony

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

Similar properties

Seasonal outdoor pool
KORA KILIKI
Lezcairu
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Gym
4.7 out of 5, Exceptional, 53 reviews
The price is €73
includes taxes & fees
15 Jul - 16 Jul
KORA KILIKI

About this property

Hotel Pompaelo Urban Spa

Along with a full-service spa, this smoke-free hotel has a snack bar/deli and a sauna. WiFi in public areas is free. Other amenities include a coffee shop/cafe, massage/treatment rooms, and concierge services.
Hotel Pompaelo Urban Spa offers 30 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to balconies. Flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Pamplona hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

During your stay at Hotel Pompaelo Urban Spa, you're just a quick walk from Pamplona City Hall. Free WiFi in public areas, a full-service spa, and a coffee shop/cafe are available.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Continental breakfast served daily for a fee
  • Indulge with body wraps, manicures and pedicures, or facials at the spa
  • Amenities include a front-desk safe, an elevator, and a terrace
  • Onsite recreation includes a steam room and a sauna
  • Steps from Pamplona City Hall and Museo del Encierro
There's a coffee shop/cafe on site, as well as a snack bar/deli. WiFi is free in public spaces. Hotel Pompaelo Urban Spa offers its guests a full-service spa and a sauna. Hotel Pompaelo Urban Spa also features a terrace, concierge services, and a front-desk safe.

This 4-star Pamplona hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 17 per day)

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 8 for adults and EUR 8 for children
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 8 for adults and EUR 8 for children
  • Nearby parking fee: EUR 17 per day (656 ft away)
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Pompaelo Urban Spa Pamplona
Pompaelo Urban Spa Pamplona
Pompaelo Urban Spa
Hotel Pompaelo Urban Spa Hotel
Hotel Pompaelo Urban Spa Pamplona
Hotel Pompaelo Urban Spa Hotel Pamplona

Hotel Pompaelo Urban Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 121 out of 203 reviews
Rating 8 - Good. 65 out of 203 reviews
Rating 6 - Okay. 11 out of 203 reviews
Rating 4 - Poor. 6 out of 203 reviews
Rating 2 - Terrible. 0 out of 203 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The staff were great. The location was also great. The room was good and clean and as described. Overall, for a hotel in old town of city, it was a great experience.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, centrally located, friendly and helpful staff, clean and modern rooms
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, friendly and very helpful staff. Good sized room, very clean. Great location.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Great location in the heart of Pamplona - comfortable, albeit cosy, rooms. Unusual shapes as a result of being a refurbished building
Facade facing the Plaza Consistorial
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Yaimara M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfortable. The room was clean and they offer great amenities but there was a large black mold stain in the bathroom ceiling.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 11 nights in Feb 2024
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 1 night in Apr 2025
Verified

8/10 Good

Bethany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the quiet and privacy despite such a convenient central location. Excellent breakfast, very friendly and professional staff. No public spaces except for breakfasting.
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Great location in the heart of Pamplona - comfortable, albeit cosy, rooms. Unusual shapes as a result of being a refurbished building. On site cafe not our preferred breakfast location as there are many more bars and cafes moments away.
Facade facing the Plaza Consistorial
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks to Christina at reception for her assistance today.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay in Pamplona center

Nice hotel in front of Plaza Consistorial, with restaurants and daily activities in the Plaza, however at night is quite which is good for sleeping. The room was a good size with a small balcony facing the plaza, the bed was comfortable, good size bathroom, very fast internet and good service in the 5th floor where we stayed. We really enjoyed our stay in this hotel. Very nice people at the reception. We were instructed to park in Plaza del Castillo parking and walk to hotel; it was not a bad walk even though we were carrying lot of luggage. The hotel discount for the parking end up being 13.95 dollars per day. We recommend this place.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin process extremely slow, just one person attending a huge crowd of guests. She was nice and had everything under control, but the process was slow
Stayed 1 night in Sep 2022
Verified

6/10 Okay

Erick

Liked: Cleanliness, staff & service
Disliked: Amenities
A/C is not adjustable and set to 25 C. Windows can be open, but city is very busy and loud, so not practical. Too hot to sleep comfortably.
Stayed 1 night in Sep 2022
Verified

6/10 Okay

Douglas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room was clean and comfortable but more than half of the room was not useable due to the roof cutting off half the space. I had to duck my head to walk around the room.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación Para dejar el coche en parking, zona peatonal
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, amenities
Trevlig hjälpsam personal vid incheckningen.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Katariina

Liked: Cleanliness, staff & service, property conditions & facilities
Hotelli on aivan vanhassa kaupungissa, ja sen ympäristö on täynnä kivoja pintxoravintoloita. Yöllä kadulta kuuluu kaupungin äänet.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Del Spa no podemos decir nada, no lo probamos. Pero la ubicación es inmejorable y más por el precio que hemos pagado. Instalaciones nuevas y precio de parking más que razonable. Para repetir.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

herve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Susana

Liked: Cleanliness, staff & service
Zimmer etwas klein
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

SOFIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones modernas, muy prácticas, excelente atención del personal, incluido del SPA. Dificultad aparcamiento.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

François

Liked: Cleanliness, staff & service, room comfort

Tres bel emplacement pour découvrir Pamplune

Emplacement ideal, super rapport qualité prix, accueil agreable. Chambre spacieuse avec jolie vue sur la place. Bien insonorisé. Bonne literie.
Stayed 1 night in Jul 2022
Verified

4/10 Poor

Andrea

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Spa non disponibile e poca trasparenza sui giorni di disponibilità: si pretendeva che fossero gli ospiti ad accertarsi, ma sarebbe stato più corretto indicarli chiaramente, visto che l'hotel si chiama "Urban spa" e la chiusura era durante parte del fine settimana quando un hotel ha più affluenza. Non avremmo scelto questa struttura se avessimo saputo e speriamo che questo commento aiuti a evitare la stessa delusione per gli ospiti futuri.
Stayed 1 night in Jun 2022
Verified

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
The parking was very expensive. On my reservation appeared to be included but it wasnt.
Stayed 1 night in Jun 2022