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Richmond Pamukkale Thermal

5.0 star property

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Photo gallery for Richmond Pamukkale Thermal

Enjoy a romantic dinner with a breathtaking view of the mountains.
Relax by the pool surrounded by lounge chairs and umbrellas.
Relax in this inviting living room with a fireplace, sofa, and staircase leading to an upper level.
Relax in a spacious living area with sofas, armchairs, and a dining table.
Relax in this stylish living room with a sofa, ottomans, and a coffee table, offering a view of the surrounding landscape.

Popular amenities

  • Hot tub
  • Bar
  • Pet-friendly
  • Breakfast included
  • Gym

Explore the area

Map
Karahayit, Denizli, Denizli, 20290
  • Red Travertine of Karahayit
    ‪15 min walk‬
  • Hierapolis
    ‪4 min drive‬
  • Pamukkale Travertine Terraces
    ‪8 min drive‬

Room options

View all photos for Standard Triple Room

Minibar, in-room safe, desk, free WiFi

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, free WiFi

Standard Double or Twin Room

8.2 out of 10
Very good
(15 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for King Suite

King Suite

King Suite

  • 58 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Living area

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Corner Suite

Corner Suite

Corner Suite

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Guests can enjoy pool views from the hotel's spacious balconies.

Ramada Resort by Wyndham Pamukkale Thermal

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.0 out of 5, Very good, (87)
The price is €153
for 1 room
includes taxes & fees
9 Aug - 10 Aug
Ramada Resort by Wyndham Pamukkale Thermal

About this property

Richmond Pamukkale Thermal

Luxury hotel with a full-service spa and free breakfast
This hotel features a full-service spa, an indoor pool, and a restaurant. Free continental breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Richmond Pamukkale Thermal offers 315 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. LED televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam. There are hot springs on site.
During your stay at Richmond Pamukkale Thermal, you'll be within walking distance of Red Travertine of Karahayit. Free breakfast, free WiFi in public areas, and free valet parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free valet parking, self parking, and extended parking
  • Enjoy local and international cuisine and garden views while dining at Main Restaurant
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes hot springs, a gym, and a steam room
  • Just a 4-minute drive from Hierapolis and 6 minutes from Pamukkale Travertine Terraces
  • Pets welcome for free (restrictions apply)
Richmond Pamukkale Thermal offers its guests a full-service spa, hot springs, and an indoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 4844 square feet (450 square meters) and includes a conference center. A seasonal outdoor pool, a hot tub, and a fitness center are also featured at the luxury Richmond Pamukkale Thermal. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Denizli hotel.

Guests are served free continental breakfast daily from 6 AM to 10 AM.
Richmond Pamukkale Thermal has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free extended parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 10 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Main Restaurant

Things to do

  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot springs
  • Hot tub
  • Indoor pool
  • Library
  • Mini golf
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (4,844 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot springs
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1993
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between November 13 and January 24.
The property will be renovating from June 15 2025 to July 15 2025 (completion date subject to change). The following areas are affected:
  • Hot springs
  • Sauna
  • Spa
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 3519
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Pamukkale Richmond
Pamukkale Richmond Thermal
Pamukkale Thermal
Richmond Pamukkale
Richmond Pamukkale Thermal
Richmond Thermal
Richmond Thermal Hotel
Richmond Thermal Hotel Pamukkale
Richmond Thermal Pamukkale
Richmond Pamukkale Thermal Hotel
Richmond Pamukkale Thermal Hotel
Richmond Pamukkale Thermal Denizli
Richmond Pamukkale Thermal Hotel Denizli

Richmond Pamukkale Thermal Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 126 out of 414 reviews
Rating 8 - Good. 139 out of 414 reviews
Rating 6 - Okay. 76 out of 414 reviews
Rating 4 - Poor. 40 out of 414 reviews
Rating 2 - Terrible. 33 out of 414 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

john

Stayed 1 night in Apr 2025

8/10 Good

Rajit

Travelled with family
Liked: Staff & service

A bit dated but good service

The hotel was a bit dated, but the service was good and exceeded our expectations. To our surprise, supper was included in the stay, which was a lovely bonus. On arrival, we were warmly welcomed with a generous basket of fresh fruit — a thoughtful touch that made us feel special.
Stayed 1 night in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Seckin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very well established and has nice amenities for spa and thermal activities. Sibel hanim in housekeeping was very good and supplied us with great service and she went above and beyond! We are always happy to come back to this property!
Stayed 2 nights in Mar 2025

10/10 Excellent

Mohammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very nice and friendly staff. Definitely recommend this hotel.
Stayed 1 night in Sep 2024

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities
The whole hotel needs renovation,. It was very old. I was disgusted. Stayed in my clothes didn't want to touch anything or eat. The hotel was dirty needs major upgrade!!!!
Stayed 1 night in Aug 2024

8/10 Good

Elif

Travelled with family
Liked: Cleanliness, staff & service
The hotel does not have an elevator to the upper floors and it needs an upgrade.
Stayed 1 night in Jun 2024

10/10 Excellent

BASRI MERT

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Serkan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good except drink prices so high. A beer 7 pounds! Shocking!
Stayed 1 night in Jun 2024

10/10 Excellent

Sevgi

Liked: Cleanliness, staff & service, property conditions & facilities
Frıendly staff and excellent food.
Stayed 1 night in Jun 2024

6/10 Okay

Aileen

Stayed 1 night in May 2024

2/10 Terrible

Natalie

Stayed 3 nights in May 2024

4/10 Poor

Yves

Travelled with partner
Disliked: Staff & service
When you pay 150 € a night, in Türkiye, and they want to charge you extra for one fresh orange juice during breafast, then, there is a problem.
Stayed 3 nights in Apr 2024

8/10 Good

Alireza

Stayed 2 nights in Apr 2024

4/10 Poor

Abdullah

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff not nice, property sketchy, all staff looked unhappy, very very dark property gave creepy vibes.
Stayed 2 nights in Nov 2023

10/10 Excellent

Demir Ahmet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Mutasem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Termal very good, food very good , rooms very bad
Stayed 1 night in Sep 2023

8/10 Good

Zvezdelin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Kristi

Stayed 2 nights in Jun 2023

4/10 Poor

Naziye

Travelled with family
Disliked: Staff & service

Not environmentally

I have been few hotels around the area before and been to this hotel way long time ago.. it was ok overall but this trip I really hate seen plastic shower caps been handing in the thermal pool..😔 some hotels I stayed before , you have to purchase the swimming cap and re use again and take home with you..this hotel I have noticed they do not care about environment at all, management should not be in that position or owner should not owe hotels if they not care about the environment..😔 only good thing about this hotel was for me they were pet friendly as I have took my pet with me.. I would have rate it differently if they were care about environment.. hopefully people will consider about this before they make booking.. hundreds of people get in to pool with plastic hair wrap and they get in the pool few times per day.. every visit extra rubbish.. I have seen hotels ( spa hotels) provide water but you have to carry your own water bottle..it would be nice to see those rules in the every hotels around the world.. but this hotel just so useless about environment 😔
Stayed 2 nights in Apr 2023

6/10 Okay

Soon Han

Travelled with partner
Liked: Property conditions & facilities
Too many group tourists
Stayed 3 nights in Apr 2023

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and excellent customer service.
Stayed 5 nights in Mar 2023

8/10 Good

Susan

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Nov 2022

10/10 Excellent

Etienne

6/10 Okay

Ilker, Istanbul

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Thermal pool and swimming pool is fine. Suit room is large. There is a smell of food, especially cooking oil, in the lobby and the restaurant. Most probably there is a problem with paddle box. The hotel is too crowded in the mornings as there are lots of tour buses departing at the same time.
Stayed 3 nights in Oct 2022