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Hotel El Panama by Faranda Grand, a member of Radisson Individuals

4.0 star property

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Photo gallery for Hotel El Panama by Faranda Grand, a member of Radisson Individuals

Exterior
Premium bedding, down duvets, in-room safe, desk
Premium Room, 2 Double Beds, Non Smoking, Garden View
Reception
Room, 2 Double Beds, Poolside (Cabana)

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Pet-friendly

Explore the area

Map
Via Espana 111, Panama City, Panama, 1753
  • Via Espana
    ‪2 min walk‬
  • Multiplaza Pacific Mall
    ‪3 min drive‬
  • Albrook Shopping Mall
    ‪3 min drive‬
  • Panama City (PTY-Tocumen Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking, City View

Room, 2 Queen Beds, Non Smoking, City View

Room, 2 Queen Beds, Non Smoking, City View

  • 70 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Studio Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Garden View

Premium Room, 1 King Bed, Non Smoking, Garden View

Premium Room, 1 King Bed, Non Smoking, Garden View

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Garden View

Premium Room, 2 Double Beds, Non Smoking, Garden View

Premium Room, 2 Double Beds, Non Smoking, Garden View

  • 70 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, View, Poolside (Cabana)

Room, 2 Double Beds, Poolside (Cabana)

Room, 2 Double Beds, View, Poolside (Cabana)

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, View, Poolside (Cabana)

Room, 1 King Bed, Poolside (Cabana)

Room, 1 King Bed, View, Poolside (Cabana)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

Premium Room, 1 King Bed, Non Smoking, City View

Premium Room, 1 King Bed, Non Smoking, City View

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, City View

Premium Room, 2 Double Beds, Non Smoking, City View

Premium Room, 2 Double Beds, Non Smoking, City View

  • 70 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Pool View (Cabana)

Room, 2 Double Beds, Non Smoking, Pool View (Cabana)

Room, 2 Double Beds, Non Smoking, Pool View (Cabana)

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel El Panama by Faranda Grand, a member of Radisson Individuals

Family-friendly Panama City hotel connected to the convention center, steps from Via Espana
Along with 3 restaurants, this smoke-free hotel has a full-service spa and a casino. Free buffet breakfast, free valet parking, and a free manager's reception are also provided. Additionally, an outdoor pool, 2 bars/lounges, and a fitness center are onsite. Housekeeping is available on request.
Hotel El Panama by Faranda Grand, a member of Radisson Individuals offers 343 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in June 2021.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Hotel El Panama by Faranda Grand, a member of Radisson Individuals. During your stay, you'll be connected to the convention center, and just a quick walk from Via Espana. You'll find features like free breakfast, free valet parking, and a free manager's reception. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free full breakfast served daily
  • Free valet parking and self parking
  • The 3 restaurants, swim-up bar, and poolside bar offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Indulge with body scrubs, hot stone massages, or reflexology at the spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Via Espana and 8 minutes by foot from Crown Casino
  • Airport and bus station shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
Hotel El Panama by Faranda Grand, a member of Radisson Individuals offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception.

A business center and 25 meeting rooms are available. Event space at this hotel measures 79654 square feet (7400 square meters) and includes a conference center. A casino, a children's pool, and a fitness center are also featured at the family-friendly Hotel El Panama by Faranda Grand, a member of Radisson Individuals. An airport shuttle (available 24 hours) and a bus station shuttle are available for a fee. Self parking and valet parking are free.

This 4-star Panama City hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Hotel El Panama by Faranda Grand, a member of Radisson Individuals has 3 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:30 AM
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • 100 slot machines
  • 4 gaming tables
  • Casino (18,580 square foot of space)
  • Children's pool
  • Concerts/live shows
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 25 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (79,654 square foot of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • 4 steps to reach entrance
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Magnifying mirror
  • Pool hoist on site
  • Tile flooring in public areas
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1946
  • Communal living room
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renovated guestrooms - June 2021
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: PAB 44
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: PAB 44

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PAB 27.50 per pet (varies based on length of stay), plus a one-time cleaning fee of PAB 27.50 and a deposit of PAB 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 26 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PAB 35 per person (one-way)
  • Airport shuttle fee per child: PAB 35 (one-way), (up to 18 years old)
  • Pet deposit: PAB 100 per stay
  • Pet fee: PAB 27.50 per pet (varies based on length of stay) plus PAB 27.50 one-time cleaning fee
  • Early check-in fee: PAB 44 (subject to availability)
  • Late check-out fee: PAB 44 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel El Panama by Faranda Grand, a member of Radisson Individuals offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

El Panama Convention Center Casino
Hotel El Panama Convention Center & Casino
Hotel El Convention Center Casino
El Convention Center Casino
Hotel El Panama Convention Center Casino Panama City
El Panama Convention Center Casino Panama City

Hotel El Panama by Faranda Grand, a member of Radisson Individuals Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 363 out of 1005 reviews
Rating 8 - Good. 342 out of 1005 reviews
Rating 6 - Okay. 131 out of 1005 reviews
Rating 4 - Poor. 90 out of 1005 reviews
Rating 2 - Terrible. 79 out of 1005 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jason Mark

.
Stayed 4 nights in Mar 2025

4/10 Poor

Verified traveller

Disliked: Staff & service

SLOW check in and SLOW check out.

Understaffed and SLOW. It took a long time to check in. They could not find our Hotels.com reservation. Then Check Out was slow. We waited 15 minutes just to check out. POOR SERVICE. They need to do better.
Stayed 1 night in Mar 2025

6/10 Okay

Jonilyn

Liked: Staff & service, amenities, property conditions & facilities
I liked my room. I did not like all the noise late hours at the pool.
Stayed 1 night in Feb 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, room comfort
Very comfortable stay and friendly staff. Shower had draining issues, other than that I recommend
Stayed 1 night in Feb 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
rooms need updating
Stayed 1 night in Feb 2025

8/10 Good

PRAKASH

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast need to improve as breads were open and dry, no cream cheese
Stayed 3 nights in Feb 2025

4/10 Poor

Dorista

Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches, poor customer service. Water from ac liking on floor, no toilet paper in bathroom. Reception never answered the phone. Loud music until two am.
Stayed 5 nights in Feb 2025

8/10 Good

Erick, Escazú

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. The rooms are a bit dated.
Stayed 5 nights in Feb 2025

10/10 Excellent

Giovanni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families.
Stayed 2 nights in Feb 2025

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property if good, clean but de customer service on restaurant a pool bad service
Stayed 3 nights in Feb 2025

10/10 Excellent

Cecilia

Travelled with group
Liked: Amenities, property conditions & facilities
The hotel has is clean and has a variety of dining options.
Stayed 2 nights in Feb 2025

8/10 Good

james

Liked: Cleanliness, staff & service, room comfort
Nice and clean but a bit noise and the bathroom need renovation because it’s very old style
Stayed 4 nights in Feb 2025

8/10 Good

ENRIQUE VINICIO

Liked: Cleanliness, room comfort

Good place for stay

Stayed 2 nights in Feb 2025

8/10 Good

Desiree, Newburgh

Liked: Cleanliness, staff & service, property conditions & facilities
This is one of my favorite places to stay so far. I like to stay in the Cabanas because it opens up to the beautiful pool, bar, and dining areas. Its great to stay in the cabanas if you have kids so you can have direct access to the pool. I've stayed in the large 5 star hotels but prefer the more intimate setting at the Hotel El Panama. The free breakfast is subpar but the hotel is located in walking distance of good eateries!
Stayed 5 nights in Feb 2025

8/10 Good

resham

Liked: Staff & service, amenities
Nice hotel for the price
Stayed 1 night in Feb 2025

10/10 Excellent

Samera

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed there around Valentines Day and they had the hotel beautifully decorated for the event. Room and bathroom were large and very nice. Breakfast however could be improved with more variety. Good location and staff very helpful and pleasant . Definitely recommend
Stayed 3 nights in Feb 2025

8/10 Good

RAFAEL, Irving

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

4/10 Poor

Paul G

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is pretty dated. Staff comes across as though they do not care about your questions or requests and just want to brush you off to get you to go away. Restaurant is not bad but nothing special although it is priced similarly to better restaurants.
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Bathtub was dirty with stains all over. Nespresso coffee machine was in the room but had to buy coffee pods for the room.. breakfast was included but substandard
Stayed 5 nights in Feb 2025

8/10 Good

Chester

Business traveller
Liked: Cleanliness, staff & service, room comfort

Some issues but overall a great stay.

I had a great stay as usual, but one two things bothered me. The first was the condition and cleanliness of the bathroom. It was simply not up to the standards I have experienced at this hotel in the past. The second thing was strange - the outlets by the bed were tied into the lights over the beds. As such I could not plug in my CPAP breathing device without leaving the lights on. I had to ask for an extension cord to use the machine. This is something that needs to be addressed in room 623 and wherever else it occurs. The outlets should not be tied into the lights.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
The pool needs to be cleaned better. The edges around the bar area were terribly dirty. Its a big pool but it is the main feature for our stays and our recommendations. The poolside cabin was nice but stuffy like it had not been opened up for a long time. Excellent breakfast buffet and fantastic staff
Stayed 2 nights in Jan 2025

6/10 Okay

Steven

Travelled with group
Liked: Staff & service, room comfort
Nice older hotel with poolside cabanas and good service.
Stayed 1 night in Jan 2025

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at your hotel. The staff was very friendly and accommodating. Breakfast was tasty and on time. I will recommend this hotel to anyone. Thank you😊
Stayed 7 nights in Jan 2025

10/10 Excellent

Digno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was excellent
Stayed 2 nights in Jan 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities
This property has seen better days.
Stayed 1 night in Jan 2025