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Hotel El Panama by Faranda Grand, a member of Radisson Individuals

4.0 star property

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Photo gallery for Hotel El Panama by Faranda Grand, a member of Radisson Individuals

Exterior
2 Double Beds, Superior Room, Pool View
Outdoor banquet area
Reception
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Pool
  • Pet-friendly

Explore the area

View in a map
Via Espana 111, Panama City, Panama, 1753
  • Via Espana
    ‪2 min walk‬
  • Multiplaza Pacific Mall
    ‪3 min drive‬
  • Albrook Shopping Mall
    ‪3 min drive‬
  • Panama City (PTY-Tocumen Intl.)
    ‪19 min drive‬

Room options

View all photos for 2 Double Beds, City View

2 Double Beds, City View

2 Double Beds, City View

8.8 out of 10
Excellent
(35 reviews)
  • 70 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed, Presidential Suite, 1 Bedroom Suite

1 King Bed, Presidential Suite, 1 Bedroom Suite

1 King Bed, Presidential Suite, 1 Bedroom Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, 1 Bedroom Suite

1 King Bed, 1 Bedroom Suite

1 King Bed, 1 Bedroom Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Beds, Studio

2 Double Beds, Studio

2 Double Beds, Studio

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed, Studio

1 King Bed, Studio

1 King Bed, Studio

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Premium Room, City View

1 King Bed Premium Room, City View

1 King Bed Premium Room, City View

7.2 out of 10
Good
(5 reviews)
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Beds Premium Room, City View

2 Double Beds Premium Room, City View

2 Double Beds Premium Room, City View

8.0 out of 10
Very good
(2 reviews)
  • 70 sq m
  • Sleeps 4
  • 2 Double Beds

1 King Bed, Superior Room, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Beds, Cabana Room, Poolside Room

2 Double Beds, Cabana Room, Poolside Room

2 Double Beds, Cabana Room, Poolside Room

7.8 out of 10
Good
(6 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed, Cabin Room, Poolside Room

1 King Bed, Cabin Room, Poolside Room

1 King Bed, Cabin Room, Poolside Room

7.0 out of 10
Good
(4 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Superior Room, City View

1 King Bed, Superior Room, City View

1 King Bed, Superior Room, City View

7.4 out of 10
Good
(12 reviews)
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Beds, Superior Room, City View

2 Double Beds, Superior Room, City View

2 Double Beds, Superior Room, City View

7.2 out of 10
Good
(12 reviews)
  • 70 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds, Superior Room, Pool View

2 Double Beds, Superior Room, Pool View

2 Double Beds, Superior Room, Pool View

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed, City View

1 King Bed, City View

1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel El Panama by Faranda Grand, a member of Radisson Individuals

Family-friendly Panama City hotel connected to the convention center, steps from Via Espana
Along with 3 restaurants, this smoke-free hotel has a full-service spa and a casino. Free buffet breakfast, free valet parking, and a free manager's reception are also provided. Additionally, an outdoor pool, 2 bars/lounges, and a fitness center are onsite. Housekeeping is available on request.
Hotel El Panama by Faranda Grand, a member of Radisson Individuals offers 343 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in June 2021.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Hotel El Panama by Faranda Grand, a member of Radisson Individuals. During your stay, you'll be connected to the convention center, and just a quick walk from Via Espana. You'll find features like free breakfast, free valet parking, and a free manager's reception. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free full breakfast served daily
  • Free valet parking and self parking
  • The 3 restaurants, swim-up bar, and poolside bar offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Indulge with reflexology, body scrubs, or massages at the spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Via Espana and 8 minutes by foot from Crown Casino
  • Airport and bus station shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
Hotel El Panama by Faranda Grand, a member of Radisson Individuals offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception.

A business center and 25 meeting rooms are available. Event space at this hotel measures 79654 square feet (7400 square meters) and includes a conference center. A casino, a children's pool, and a fitness center are also featured at the family-friendly Hotel El Panama by Faranda Grand, a member of Radisson Individuals. An airport shuttle (available 24 hours) and a bus station shuttle are available for a fee. Self parking and valet parking are free.

This 4-star Panama City hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Hotel El Panama by Faranda Grand, a member of Radisson Individuals has 3 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:30 AM
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • 100 slot machines
  • 4 gaming tables
  • Casino (18,580 square foot of space)
  • Children's pool
  • Concerts/live shows
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 25 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (79,654 square foot of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • 4 steps to reach entrance
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Magnifying mirror
  • Tile flooring in public areas
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1946
  • Communal living room
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renovated guestrooms - June 2021
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: PAB 44
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: PAB 44

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PAB 27.50 per pet (varies based on length of stay), plus a one-time cleaning fee of PAB 27.50 and a deposit of PAB 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 26 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PAB 35 per person (one-way)
  • Airport shuttle fee per child: PAB 35 (one-way), (up to 18 years old)
  • Pet deposit: PAB 100 per stay
  • Pet fee: PAB 27.50 per pet (varies based on length of stay) plus PAB 27.50 one-time cleaning fee
  • Early check-in fee: PAB 44 (subject to availability)
  • Late check-out fee: PAB 44 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel El Panama by Faranda Grand, a member of Radisson Individuals offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

El Panama Convention Center Casino
Hotel El Panama Convention Center & Casino
Hotel El Convention Center Casino
El Convention Center Casino
Hotel El Panama Convention Center Casino Panama City
El Panama Convention Center Casino Panama City

Hotel El Panama by Faranda Grand, a member of Radisson Individuals Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 364 out of 1007 reviews
Rating 8 - Good. 337 out of 1007 reviews
Rating 6 - Okay. 136 out of 1007 reviews
Rating 4 - Poor. 87 out of 1007 reviews
Rating 2 - Terrible. 83 out of 1007 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Heriberto

Disliked: Cleanliness, staff & service
Horrible customer service Room was not ready for occupancy and still assigned to me Hairs in the shower, in toilet area, disgusting!
Stayed 3 nights in Jun 2025

8/10 Good

Gineil

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very accommodating and the area was walking distance from mainly everything.... Tranfers to and from Albrook mall was very accessible. The breakfast selection was continental however i would have love to try their local dishes but unfortunately it was not catered.
Stayed 4 nights in May 2025

2/10 Terrible

LUZ

Travelled with family
They don't respect the reservation do it through expedia page, just tell me I am sorry but the hotel is overbooked and I'm unable to accomodate you. I was supossed to check in at 3 pm , but I arrived arround 11:00 AM to confirm that I was on the country
Stayed 2 nights in May 2025

10/10 Excellent

Louise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, service, food. The only thing is there was no hand towel and every day, they were changing out towels, even though we did not put them on the floor, so it’s not eco-friendly. They provided fresh cold water in the lobby so we were able to fill our bottles. The rest was amazing!
Stayed 2 nights in May 2025

8/10 Good

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Microwave

It was great, Room needed a microwave, otherwise from that it was good.
Stayed 5 nights in May 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location, spacious rooms, and excellent service. The pool is large but poorly maintained—there were algae along the edges of the tiles. Other than that, everything else is excellent. Good food at good prices.
Stayed 9 nights in May 2025

10/10 Excellent

Diego Martin

Travelled with family
Liked: Cleanliness, amenities
Good service..!
Stayed 6 nights in May 2025

10/10 Excellent

Felix, new york

Stayed 6 nights in May 2025

10/10 Excellent

Sadia, Georgetown

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in May 2025

8/10 Good

Kiana

Stayed 11 nights in May 2025

10/10 Excellent

tavani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Rajesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was better than expected. Room was very spacious, clean and comfortable. Definitely a good stay an will recommend to anyone.
Stayed 6 nights in May 2025

10/10 Excellent

Uriel Felipe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff
Stayed 3 nights in May 2025

2/10 Terrible

samuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Natasha

Stayed 2 nights in May 2025

8/10 Good

Natasha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Some of the rooms are hit or miss. I have booked there 4 times with my family. The rooms sometimes have decent walk-in showers or old rusted recycled tubs. The trend seems to be to avoid the 7th floor and try to book a room on the 6th floor. The breakfast is better than most of the hotels in that area and at that price. The AYCE sushi is a hook to bait you for 2 low-quality rolls and some other finger food. I would not recommend trying the all you can eat sushi. But there are plenty of other good restaurants a short walking distance away. Uber and taxis work efficiently at this hotel and they have a really nice swimming pool.
Stayed 2 nights in May 2025

8/10 Good

Charla, Bridgetown

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to supermarkets and restaurants. Didnt like the garbage stench after leaving the property.
Stayed 6 nights in May 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location.

The hotel is safe and comfortablein a Great Location.
Stayed 3 nights in May 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Great breakfast buffet
Stayed 3 nights in May 2025

2/10 Terrible

Kendia

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived later in usual which wasn’t a hinderance however, throughout the night and being extremely tired, there were several issues. One started with the door locking us out. The maintenance man had to come and change the lock mechanism and reprogram it. The second was finding wash clothes which proved to be extremely difficult but I know for a fact that in Panama they use them. We were only given oversized hand towels. The final kicker was the water. The sink water got hot but not the shower water. Two maintenance workers came upstairs on several occasions to assist and it did not help at all. They let the water run to say that it took anywhere between 20-30 minutes for the water to get hot.. HOW!??!? I asked if our room could be changed and was told that I would be charged an additional fee for moving and something that wasn’t my problem. The first manager acted as though I was bothering her when I was just trying to get some sleep because it was 2am in the morning and she stated that I should come back down at 2:30am. Absolutely not! The second manager stated that we were the only ones with the problem which I highly doubt it. There was no sympathy or resolutions. I left the next day at 3:30pm after it even staying in the hotel for a full 24hours. Never AGAIN!!!!
Stayed 4 nights in May 2025

10/10 Excellent

Brenda

Travelled with partner
Disliked: Amenities
Nice
Stayed 5 nights in May 2025

6/10 Okay

Elmer

El hotel demasiado viejo y descuidado en algunas cosas, no habia agua caliente en la ducha y tina, si habia agua caliente pero unicamente para lavarse las manos. En general la experiencia regular para que digan que son 4 estrellas deberian de mejorar esas cosas.
Stayed 3 nights in May 2025

6/10 Okay

floris

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room we stayed in, at the door had a huge space when locked. The key card looked broken like someone tried to break in. The surrounding area of the city had a foul smell. On the plus side, the room was spacious and tv channels were in English
Stayed 3 nights in May 2025

2/10 Terrible

John V

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Free parking Room was stinking of mold. Very hard to breathe. Lock on room door was unsafe and easy to break into the room.
Stayed 1 night in May 2025

10/10 Excellent

Astria

Perfect stay Friendly host with excellent customer service 👌
Stayed 5 nights in Apr 2025