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Sortis Hotel, Spa & Casino, Autograph Collection by Marriott

4.5 star property

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Photo gallery for Sortis Hotel, Spa & Casino, Autograph Collection by Marriott

Meeting facility
Casino
Suite, 2 Bedrooms, City View
Suite, 1 Bedroom, City View | City view
Outdoor pool, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar

Explore the area

View in a map
56 y 57 East Street, Obarrio, Bella Vista, Panama City, Panama
  • Place, Via Espana
    ‪10 min walk‬
  • Place, Multiplaza Pacific Mall
    ‪15 min walk‬
  • Place, Avenida Balboa
    ‪16 min walk‬
  • Airport, Panama City (PTY-Tocumen Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(52 reviews)
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

8.8 out of 10
Excellent
(5 reviews)
  • 96 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, City View

Suite, 2 Bedrooms, City View | Living room

Suite, 2 Bedrooms, City View

  • 133 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms, City View

Apartment, 2 Bedrooms, City View | Living room

Apartment, 2 Bedrooms, City View

  • 184 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed, City View

Studio, 1 King Bed, City View

Studio, 1 King Bed, City View

  • 92 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

9.4 out of 10
Exceptional
(21 reviews)
  • 44 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(7 reviews)
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed, City View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 Double Bed, City View

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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About this property

Sortis Hotel, Spa & Casino, Autograph Collection by Marriott

Luxury hotel with a full-service spa and a casino
This smoke-free hotel features a full-service spa, a casino, and an outdoor pool. WiFi in public areas is free. Other amenities include a restaurant, a fitness center, and a bar/lounge. Housekeeping is available on request.
Sortis Hotel, Spa & Casino, Autograph Collection by Marriott offers 391 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 46-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Panama City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Sortis Spa has 10 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including Ayurvedic.
Our customers tell us they can't get enough of the helpful staff at Sortis Hotel, Spa & Casino, Autograph Collection by Marriott. During your stay, you're just a quick walk from Bingo 90. Enjoy features like free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at La Brasserie
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with facials, Ayurvedic treatments, or body treatments at Sortis Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Via Espana and Avenida Balboa
  • Airport shuttle service available for a fee
Sortis Hotel, Spa & Casino, Autograph Collection by Marriott offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and 25 meeting rooms are available. Event space at this hotel measures 14155 square feet (1315 square meters) and includes a conference center. A casino, a fitness center, and spa services are also featured at the luxury Sortis Hotel, Spa & Casino, Autograph Collection by Marriott. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4.5-star Panama City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
La Brasserie - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Jackies Sport Bar - This sports bar serves lunch and dinner. Open 24 hours. Open daily.
Acua Pool Lounge - This restaurant serves lunch and dinner. Open daily.
The Garden - Onsite bar. Open daily.
Sotis Market - Onsite café. Open 24 hours. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Secured, covered parking on site (USD 10 per day)
  • Secured, covered valet parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Acua Pool Lounge
  • Jackies Sport Bar
  • La Brasserie
  • Sotis Market
  • The Garden

Things to do

  • 30 gaming tables
  • 80 slot machines
  • Billiards/pool table
  • Bingo
  • Casino (4,306 square foot of space)
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 25 meeting rooms
  • Computer station
  • Conference centre (14,155 square foot of space)

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 22 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2014
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 46-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20.00 to 30.00 for adults, and USD 20 to 30 for children
  • Airport shuttle fee: USD 50 per person (one-way)
  • Airport shuttle fee per child: USD 30 (one-way), (from 1 to 10 years old)
  • Covered self parking fee: USD 10 per day
  • Covered valet parking fee: USD 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Sortis Hotel, Spa & Casino, Autograph Collection by Marriott offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sortis Hotel Spa Casino Autograph Collection Panama City
Sortis Hotel Spa Casino Autograph Collection
Sortis Spa Casino Autograph Collection Panama City
Sortis Hotel Spa Casino Autograph Collection Panama City
Sortis Spa Casino Autograph Collection Panama City
Sortis Hotel, Spa & Casino, Autograph Collection Panama City
Sortis Hotel Spa Casino Autograph Collection
Hotel Sortis Hotel, Spa & Casino, Autograph Collection
Sortis Spa Casino Autograph Collection
Sortis Hotel Spa Casino Autograph Collection
Sortis Hotel Spa Casino Autograph Collection by Marriott

Reviews

Sortis Hotel, Spa & Casino, Autograph Collection by Marriott Reviews

8.8

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 617 out of 1000 reviews
Rating 8 - Good. 230 out of 1000 reviews
Rating 6 - Okay. 68 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

Reviews

10/10 Excellent

Rabindranauth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

8/10 Good

Darlene

Stayed 2 nights in Jul 2025

10/10 Excellent

susan Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
2nd stay at Sortis Hotel in Panama. Never disappoints. Breakfast Buffett incredible and staff pleasant and attentive! Will stay there again!
Stayed 5 nights in Jul 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Lovely hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Donald

Stayed 8 nights in Jul 2025

8/10 Good

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Traneice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was really nice, clean and modern. Staff was always helpful. Food and drinks right on the property so you don’t have to venture out too much or late in the night. My fiancé and I enjoyed our stay.
Stayed 4 nights in Jul 2025

6/10 Okay

Roberto

Business traveller
Disliked: Cleanliness
La limpieza no era buena: había manchas de café en la mesita de noche. Reutilizaron una toalla que había dejado en el piso. El wifi no funcionó durante toda la estadía. La iluminación era insuficiente. La plancha me manchó una camisa. No lo recomiendo. The cleanliness was poor: there were coffee stains on the nightstand. They reused a towel I had left on the floor. The Wi-Fi didn’t work during my entire stay. The lighting was inadequate. The iron stained one of my shirts. I do not recommend this place.
Stayed 3 nights in Jul 2025

4/10 Poor

Clarissa M

Stayed 5 nights in Mar 2025

10/10 Excellent

Francisco, Orlando

Stayed 4 nights in Jun 2025

10/10 Excellent

Kendrah

Stayed 1 night in Jun 2025

6/10 Okay

Mike

Stayed 2 nights in Jun 2025

10/10 Excellent

JOHANN

Stayed 3 nights in Jun 2025

10/10 Excellent

Daishanell Lauryn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Tavaris

Stayed 4 nights in Mar 2025

2/10 Terrible

Nadine, Magnolia

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

lynette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. I loved how helpful Dwayne was at giving us tips of where to go
Stayed 3 nights in Jun 2025

10/10 Excellent

kara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and upscale!
Stayed 2 nights in Jun 2025

10/10 Excellent

NATHANIEL

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The customer service was wonderful. The room was clean and very upscale. The view from the room was amazing!!! The casino was fun, and the club was intense!!
Stayed 3 nights in May 2025

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel needs some work to be this level

Condition of the hotel is deteriorating. Higher floors have a number of leaks from the ceiling. Ice machine non-functioning on my floor so would have to request service. Room service was quite fast but maybe because people are avoiding this hotel. Checkin was slow. There were a number of us and it took at least 15 minutes per person. I checked out a day early because we wanted a better hotel. Didn’t expect a refund as I prepaid through hotels.com
Stayed 5 nights in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed this hotel and would return in the future. The location is convenient. I really enjoyed the pool area. The room was spacious and clean… also, the concierge (Ivan) was very helpful and friendly. He definitely made the stay a more positive experience. I would recommend this hotel to friends.
Stayed 3 nights in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Chethzain

Stayed 2 nights in May 2025

6/10 Okay

MOHMEDAYAZ

Stayed 3 nights in Apr 2025

10/10 Excellent

Robert, New Windsor

Stayed 5 nights in Apr 2025