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Hôtel Jenner

3.0 star property

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Photo gallery for Hôtel Jenner

Twin Room
Restaurant
Lobby
Shower, hair dryer, towels
Twin Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
10 rue Jenner, Paris, Ile de France, 75013
  • Place, Place d'Italie
    ‪10 min walk‬
  • Place, Bercy Arena
    ‪15 min walk‬
  • Place, Canal Saint-Martin
    ‪17 min walk‬
  • Airport, Paris (CDG-Roissy-Charles de Gaulle)
    ‪52 min drive‬

Room options

View all photos for Superior Double Room

Room amenity

Superior Double Room

8.6 out of 10
Excellent
(9 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(6 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room

Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room (2 adjacent rooms)

Family Room (2 adjacent rooms)

Family Room (2 adjacent rooms)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Hôtel Jenner

A 24-hour front desk, free newspapers, and a front-desk safe are available at this smoke-free hotel. WiFi in public areas is free.
Hôtel Jenner offers 20 accommodations with minibars and safes. Televisions come with premium cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hôtel Jenner. During your stay, you'll be within walking distance of Canal Saint-Martin. Enjoy features like free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers and a front-desk safe
  • 12 minutes by foot from Place d'Italie and a 5-minute drive from Rue de Rivoli
  • Pets welcome for a fee (restrictions apply)
As a guest of Hôtel Jenner, you'll find complimentary newspapers in the lobby and a front-desk safe. WiFi is free in public spaces.

This 3-star Paris hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 14 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per stay
  • Maximum 1 (weight limit: 11 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.53 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Pet fee: EUR 20 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Jenner Paris
Hôtel Jenner
Jenner Paris
Hôtel Jenner Hotel
Hôtel Jenner Paris
Hôtel Jenner Hotel Paris

Hôtel Jenner Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 216 out of 505 reviews
Rating 8 - Good. 196 out of 505 reviews
Rating 6 - Okay. 66 out of 505 reviews
Rating 4 - Poor. 19 out of 505 reviews
Rating 2 - Terrible. 8 out of 505 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Decent, easily accesible 1st floor room with 5 star service!!! Thanks guys!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Joelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean and not too far from Austerlitz train station.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Antoniette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small friendly hotel well placed for my needs.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Hytallo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff safe area to stay near to the tube great value
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and easy location
Stayed 6 nights in Jun 2023
Verified

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very friendly and helpful
Stayed 2 nights in Jun 2024
Verified

8/10 Good

XI

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy rooms
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable

Loved that the bathroom was a nice size with a shallow tub/shower combo.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Jenni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We used the metro to explore all parts of Paris from this hotel. From monmarteto Versailles. Tge metro is less then 300m away. The rooms are small as expected in Europe but clean. Staff were nice and helpful we were able to get to hotel at 10am and our luggage was easily stored
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Christof

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstandingly good.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and great price. Everything appeared clean. No complaints. Will stay again in the future
Stayed 4 nights in Nov 2024
Verified

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Functional hotel in an area with lots of South East Asian restaurants to choose from. Decent Italian as well just meters down the road. Easy walking distance of metro station - direct line to Eiffel Tower.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
situated near Place D’Italie and Accor Arena which is very accessible by the Metro which is 4 mins walk. reception and staff was super nice. got to check in early as well so that’s another bonus! highly recommended for a short stay!
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in a very nice neighborhood, closed to a metro station. we love it.
Stayed 3 nights in Mar 2023
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities
Kind helpful staff- especially the daytime receptionists. Excellent location close to transport links. They were flexible about checking out time and leaving the luggage in the room. Needs to be improved : No possibility of making tea or coffee in the room and the fridge did not work.
Stayed 7 nights in Jun 2024
Verified

8/10 Good

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal stay for city break

Room a bit small but we didn’t mind. Could do with a shelf in the shower to put toiletries on. WiFi password should be in the room. The staff are friendly and helpful especially yann
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
There is no elevator and the room and bathroom were very small.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Rebecca

Liked: Cleanliness, staff & service
Small, older hotel next to the hospital. Overall nice and welcoming staff, who speak English well enough. The breakfast buffet is basic (no hot dishes) but enough to get you going for the day. Some rooms open into an open courtyard, which provides some fresh breeze in the summer but might be too much in the winter. The walls are thin so be conscientious of neighboring guests! Bathroom was really small. Good location near Accor Arena (walking distance) and metro stations, with a scattering of food options in the area too. A decent deal for the price in Paris.
Stayed 4 nights in May 2023
Verified

8/10 Good

AbdulKalim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The water heater was not the best I ran the shower for a while and still had no hot water. I showered with cold water
Stayed 1 night in Nov 2024
Verified

4/10 Poor

menahem

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I expected better comfort: too small rooms, bathroom. Poor breakfast without bread. It was pretty expensive and not worth the price.
Verified

6/10 Okay

Parvin

Liked: Cleanliness, staff & service
N/A
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Gina

Liked: Staff & service

Public transit and affordable comfort

Helpful staff and all I needed in Paris. Affordable, comfortable and very convenient to public transit to get around Paris. The bathroom could use a deep clean or an upgrade, but otherwise I found it a fine pied à terre (about 20-30 min by public transit to everything). Very helpful staff once I arrived. However, the change conditions for reservations were ridiculous. And after ghosting the Hotels.com support team, they made the change after I arrived (even after I said I didn't want it, and, of course too late to make the other arrangements I was looking at weeks earlier). The staff handled it well, but it was a huge bummer.
Stayed 5 nights in Oct 2024
Verified

2/10 Terrible

Alfonso

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No elevator, having a disability this makes the hotel impossible to stay. Had to switch hotels no refund was given, even though this information is not disclosed in the property details. How unfortunate!
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable room away from the bustle of the city

AC with in room controls!!!! Room was clean, comfortable, and nice to cool off after a hot day in the city. Not near the major tourist attractions but right between two different metro lines and along a bus route that goes right to the Louvre. Staff were friendly and helpful. The young lady during the day who checked us in and we would see as we were leaving spoke great English. Room was always clean when we returned. Area seemed very safe as it was nestled in between apartment buildings that housing young families. Loved getting a hot sandwich directly across the street at the Mayam when we would be getting in late. There was a wonderful bakery, Fournil De L'Excellence, on the next corner on the same block as the Mayan. Next time in Paris, I plan to stay here again.
Stayed 6 nights in Aug 2023

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