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4.5 out of 5

"First time I booked this hotel and I have to say it was really an excelent hotel for location, staff friendly and helpful, room is very clean. I was i ... " More

By a verified traveller on Mon 09 Sep 2019

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Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€51* Per night/room 30 Apr - 1 May

Exclusive Deluxe

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Hotel Description

During your stay at Acqua Hotel, you're just a quick walk from Pattaya Beach Road. Enjoy features like free WiFi in public areas and free self-parking, plus 2 bars.

  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Atlantis
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Just a 4-minute walk from Central Pattaya and 6 minutes on foot from Pattaya Beach Road
  • Airport shuttle service available for a fee

Acqua Hotel ratings based on 10 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Acqua Hotel

Everyone (8) Family (1)
5 out of 5
First time I booked this hotel and I have to say it was really an excelent hotel for location, staff friendly and helpful, room is very clean. I was impressed and definitely returning there.

Posted by on 9 Sep 2019

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Comment from Hotel Management

12 Sep 2019 by oh

Dear C.PING, Thank you for taking time to fill in the guest’s comment for our property. We do highly appreciate your comment. We will keep continue our quality of service to meet with guests expectation & will share your comment to our team. Please do not hesitate to contact us if you should have any further queries. Your Sincerely, Supaporn K. (Oh!) Director Of Rooms Acqua Hotel,Pattaya

5 out of 5
Staff are brillant Rooms a little on the small size But overall great experience

Posted by on 26 Feb 2019

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Comment from Hotel Management

22 Mar 2019 by oh

Dear Sir/Madam, Thank you for taking time to fill in the guest’s comment for our property. Once again, we are highly appreciated your feedback as we realize guest comment is a major key component to lead us recover our service to meet guest satisfaction. Best Regards,

5 out of 5
A well managed Hotel with competent and very friendly staff.

Posted by on 14 Dec 2018

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5 out of 5

Lovely new hotel great location

We stayed here for a week in January beautiful new hotel it was everything we wanted outstanding pool area on the roof with gym sauna and bar . Breakfast was great we couldn't get enough of the latte and cold orange juice. Staff were very helpful and friendly. Can't wait to go back in fact I've booked for April for songkran roll on . Excellent hotel

Posted by , from south wales on 3 Feb 2018

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Comment from Hotel Management

5 Feb 2018 by James

Dear Guest , Thank you for your stay with us at Acqua Hotel. We were pleased to note that you appreciated our hotel, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantly improve our hotel services, and we hope to welcome you back again in the near future! Sincerely, James Molee (Front Office Manager)

3 out of 5
Hyvä henkilökunta ja sijainti. Sänky erittäin kova ja ilmastointi äänekäs. Viilensi, mutta ei poistanut kosteutta.

Posted by on 4 Jun 2019

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Comment from Hotel Management

6 Jun 2019 by oh

Dear Valued Guest, On behalf of Acqua Hotel’ Management, Please accept our sincerest apologies for the inconveniences and unpleasant feeling you experienced in our hotel In order to enhance our service quality, your issues will be addressed to concern department head for improving about air conditioning and ensure we can continuously strive to surpass your expectations. Please do not hesitate to contact us if you should have any further queries. Best Regards, Supaporn K. (Oh!) Director Of Rooms Acqua Hotel,Pattaya

5 out of 5

Posted by on 20 Feb 2019

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Comment from Hotel Management

2 Apr 2019 by oh

Dear Guest, Thank you for taking time to fill in the guest’s comment for our property. We do highly appreciate your comment. We will keep continue our quality of service to meet with guests expectation & will share your comment to our team. Once again, thank you for staying with us on your recent visit Acqua Hotel,Pattaya. Best Regards,

5 out of 5

Posted by on 13 Feb 2019

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Comment from Hotel Management

2 Apr 2019 by oh

Dear Guest, Thank you for taking time to fill in the guest’s comment for our property. We do highly appreciate your comment. We will keep continue our quality of service to meet with guests expectation & will share your comment to our team. Once again, thank you for staying with us on your recent visit Acqua Hotel,Pattaya. Best Regards,

4 out of 5
Zentral gelegenes Hotel. Moderne Ausstattung, Pool auf dem Dach ist klein aber OK. Hotel ist ideal zum Verbringen von einigen Tagen in Pattaya.

Posted by on 11 Feb 2019

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Comment from Hotel Management

22 Mar 2019 by oh

Dear Sir/Madam, Thank you for taking time to fill in the guest’s comment for our property. Once again, we are highly appreciated your feedback as we realize guest comment is a major key component to lead us recover our service to meet guest satisfaction. Best Regards,

4 out of 5
Rauhallinen paikka, lähellä kaikkia. Hyvä WiFi ja mukava edullinen ravintola vieressä, jossa WiFi toimi. Altaalla liian vähän tuoleja varjossa.

Posted by on 3 Jan 2019

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4 out of 5
Sdhr gut geeignet für Einzelreisende, die in Zentrumsnähe wohnen möchten. Das Personal isr sehr freundlich und flexibel. Frühstück auch gut. Nur die Sauberkeit der Dusche müsste verbessert werden. George 22.-26.10.18

Posted by on 27 Oct 2018

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Property Features

Acqua Hotel offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. A rooftop terrace, tour or ticket assistance, and a BBQ are also featured at the business-friendly Acqua Hotel. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Pattaya hotel.

  • 114 guestrooms or units
  • 7 levels
  • 2 buildings
  • 2 bars or lounges
  • 2 coffee shops
  • Built in 2017
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Pattaya Station (3.8 km / 2.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Acqua Hotel offers 114 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. LED televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Fridge
  • Coffee maker
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to noon.

Atlantis – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The check-in location differs from the property location. Check-in location: [West Wing Building]. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The check-in location differs from the property location. To check in, guests will need to go to West Wing Building
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Union Pay and cash. For guests' safety, the property includes a security system in all accommodation. Contactless check-in is available.

  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • UnionPay
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Children stay free
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: THB 500.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 400 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Acqua Hotel Pattaya
  • Acqua Pattaya
  • Acqua Hotel Hotel
  • Acqua Hotel Pattaya
  • Acqua Hotel Hotel Pattaya

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.